52.212-1_2.28.25_v3.docx

ADDENDUM TO FAR 52.212-1 Instruction to Offerors

Pursuant to FAR 12.302(a), FAR Provision 52.212-1, Instructions to Offerors (ITO) – Commercial Items, is tailored. The basic provision paragraphs (a), (d), and (f) through (k) of the Addendum to FAR 52.212-1 are not replaced. The following paragraphs of specific instructions to offerors for this solicitation replace the basic provision paragraphs (b), (c), and (l). The basic provision paragraph (e) is deleted for this solicitation:

FAR Provision 52.212-1, Instructions to Offerors - Commercial Items is tailored by addendum as follows:

(b) Submission of Offers

1. General Instructions and Information

Period for acceptance of proposals. The Offeror agrees to hold the prices in its offer firm for 270 calendar days from the date specified for the receipt of proposals.

This section provides general guidance for preparing proposals, as well as specific instructions on format and content of proposals.

Offerors are cautioned to follow the instructions provided in this section carefully to ensure the Government receives consistent information in a form that will facilitate proposal evaluation. Proposals that take exception to inclusion of specific requirements in the resultant contract shall not be considered. The Offeror’s proposal must include all data and information requested herein and must be submitted in accordance with these instructions. The Offeror is solely responsible for reading the solicitation and submitting a proposal in compliance with all instructions, requirements, terms, and conditions. The Government will review proposals for completeness and compliance with the solicitation and preparation instructions. Non-conformance with the instructions provided herein may result in an unfavorable proposal evaluation or rejection of the proposal. If an Offeror (1) fails or refuses to assent to any of the terms and conditions of the solicitation, (2) proposes additional terms and conditions of this solicitation, or (3) fails to submit any of the information required by this solicitation, then the Government may consider the offer to be materially non-compliant, which could make the offer ineligible for contract award.

The offer should contain the Offeror’s best terms from a price and technical standpoint. The Government reserves the right to award without discussions; therefore, offers shall represent an Offeror’s best and final offer from its initial proposal submission. If award is to be made without discussions, the Government reserves the right to request information to clarify certain aspects of proposals (e.g., the relevance of an Offeror’s past performance information and adverse past performance information to which the Offeror has not previously had an opportunity to respond), address potential or actual organizational conflicts of interest, or resolve minor or clerical errors. These requests for clarification or exchanges will not be used to cure weaknesses or material omissions of the offer or to materially alter the technical or price information in the proposal. The Offeror shall not revise its offer in response to clarification questions under any circumstances; any such revisions will not be considered.

If the Government determines that it is necessary to conduct discussions, the Contracting Officer will establish a competitive range comprised of the most highly rated proposals. If the Contracting Officer determines the number of most highly rated proposals that might otherwise be included in the competitive range exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals. If the Contracting Officer decides that an Offeror’s proposal should no longer be included in the competitive range, then the proposal will be excluded from consideration for award, and written notice of this decision will be provided to unsuccessful Offerors in accordance with FAR 15.503.

The Government is providing PWS references for the Offeror's convenience only. The Offeror is responsible for reading and complying with the solicitation requirements.

2. Organizational Conflicts of Interest

The Offeror’s attention is directed to FAR, Subpart 9.5, “Organizational and Consultant Conflicts of Interest.”

It is the position of the Defense Health Agency (DHA) that the following companies, due to the nature of their performance with DHA, have an actual or potential organizational conflict of interest associated with the work to be performed under the contract resulting from this solicitation, which must be avoided, neutralized, or mitigated. The fact that an organization appears on this list does not preclude Offerors from contracting/subcontracting with the organization; rather, it merely serves to identify that an organizational conflict of interest may exist and that adequate steps must be taken to avoid, neutralize, or mitigate the conflict of interest.

Organizations with an actual or potential conflict include the following: Contracting Resource Group (CRG), TSI Federal, Inc., and Amyx, Inc. The actual or potential OCI extends to subsidiaries, parents, and affiliates of these companies. Actual or potential organizational conflicts of interest may exist for entities not on list above, and it is the Offeror’s responsibility to take appropriate action where necessary.

The Offeror shall represent in writing within Volume I of its proposal that, to the best of the Offeror's knowledge, there are no relevant facts or circumstances concerning any past, present, or potential contracts or financial interests relating to the work to be performed, which could give rise to an organizational conflict of interest, as described in FAR, Subpart 9.5. In the event an actual or potential organizational conflict of interest exists, the Offeror shall submit a mitigation plan to the Contracting Officer as soon as possible, but no later than 15 calendar days prior to the proposal due date, that describes such actual or potential conflicts and explains how the Offeror intends to mitigate any actual or potential organizational conflict of interest while supporting this contract and any other DHA contract. The Offeror shall also provide the Contracting Officer, no later than 15 calendar days prior to the proposal due date, with information of previous or ongoing work that is in any way associated with this solicitation. Any organizational conflicts of interest found after proposal submittals shall be disclosed to the Contracting Officer immediately. Failure to disclose a conflict of interest timely may result in an Offeror being determined ineligible for contract award.

The Contracting Officer will review all mitigation plans to determine whether award to the Offeror is consistent with the FAR, Subpart 9.5. If the Contracting Officer determines that no conflict would arise or that the mitigation plan adequately protects the interest of the Government, the Offeror will be eligible for award. If the Contracting Officer determines that the Offeror has not eliminated, avoided, or adequately mitigated an actual or potential organizational conflict of interest, then the Government may consider and/or take appropriate remedial actions, which may include eliminating an Offeror from the solicitation process, terminating a related DHA contract effort already awarded, or negotiating an appropriate mitigation plan.

The Offeror shall include the above restrictions in all subcontracts, teaming arrangements, and other agreements calling for performance of work which is subject to the organizational conflict of interest restrictions identified in these provisions.

The Offeror shall acknowledge the full force and effect of these provisions. The Government reserves the right, in case of a breach, misrepresentation, or nondisclosure, to terminate the resultant contract, disqualify the Offeror from subsequent related contractual efforts, or pursue any remedy permitted by law, regulation, or the terms and conditions of this solicitation.

3. Use of Former Department of Defense (DoD)/DHA Employees and Uniformed Service Members in Proposal Preparation

The involvement of a former DoD or DHA employee/service member in an Offeror’s proposal preparation may give rise to an unfair competitive advantage or the appearance thereof, if the former DoD/DHA employee/member acquired or had access to non-public, competitively-useful information in his or her former position. Such competitively-useful information includes proprietary information regarding a competitor’s performance on past or current contracts involving requirements similar to those described in this solicitation or source selection sensitive information pertaining to this procurement. Consequently, the Offeror must notify the Contracting Officer prior to the involvement in the proposal preparation process by a former DoD/DHA employee/service member reasonably expected to have had access to such information. Based on the notification, the Contracting Officer will make a determination whether involvement of the former DoD/DHA employee/service member in proposal preparation could create an unfair competitive advantage or appearance thereof. The Contracting Officer will further determine whether any mitigation measures taken or proposed by the Offeror are adequate to alleviate this concern. Failure to comply with these procedures may result in the Offeror’s disqualification for award.

4. Proposal Organization

Offerors shall submit proposals as stated in this Addendum to FAR 52.212-1.

Organize your proposal as set forth in Table 1, Proposal Organization, into five (5) separate volumes. Failure to provide all information requested and in the appropriate format may cause the offer to be rejected and no longer considered for award.

Volume I – Cover Letter, Table of Contents, Business Information, Filled and Signed SF1449 as Amended, Contractor Team Organization Document and Representations & Certifications.

Volume II –Small Business Participation Commitment Document (SBPCD), Key Personnel List/Qualifications Volume III – Provider Network Approach, Scheduling Capability Approach, NIST/CMMC Compliance Approach, Transition-In Plan and Approach, and Scenarios Volume IV – Past Performance Volume V – Price

Title the volumes of your proposal with your company name, volume number, and tab number as shown in the filename example of Table 1. For example: “ABC Incorporated” filename for Volume I, Administration is ABC Volume I Tab 1.pdf.

Table 1 – Proposal Organization

Cover Letter

Tab 1 – Table of Contents

Tab 2 – Business Information

Tab 3 – Signed SF 1449 with all Amendments (SF 30)

Tab 4 – Representations and Certifications

5 pages and will not be evaluated

Tab 1: 5 pages and will not be evaluated.

Tab 2: 10 Pages

Tab 3: No page limit unless identified in another section of Addendum to 52.212-1

Tab 4: No page limit unless identified in another section of Addendum to 52.212-1

PDF for all in Volume I

Tab 2 – Key Personnel Information Tab 1: Fill out Attachment C_Small Business Participation Commitment Document (SBPCD) – Tab 2: Key Personnel Qualifications with supporting documentation List - 30 pages PDF for all in Volume II

Approach

Tab 2 – Scheduling Capability

Tab 3 – NIST/CMMC Compliance

Tab 4 – Transition-In Plan and Approach

Tab 5 – Scenarios

Tab 6 – Attachment G Tab 1:25 pages2 (commitment letters from network owners will not count against page limit)

Tab 2: 25 pages2

Tab 3: 15 pages2

Tab 4: 25 pages2

Tab 5: Live Presentations (plus up to 2 pages of material to support the Scenario 1 presentation)

Input section, paragraph, and/or page number(s) where subfactor elements are addressed in Volume III.

PDF for all in Volume III

Tab 2 – Supplemental Information Government- provided spreadsheet

No page limit on supplemental information.

Microsoft Excel. Use Pricing Sheet (Attachment E) and Tab 2 is pdf

1. Page limitations will be counted as maximums. If exceeded, the excess pages may not be read or considered in the evaluation of the proposal. The following will not be counted against stated page maximums: Title Pages, Volume Cover Pages, Glossaries, and Blank Pages.

2. No more than five (of the total limit) shall be 11x17 pages in Volume III for each Tab 1-4 only.

FORMAT AND CONTENT

All proposal narrative materials shall be formatted at 8 ½ by 11 inch with one-inch (1”) margins on all sides. The font for submissions shall be Arial or New Times Roman and not smaller than 12-point font. Tables and illustrations may use a font size no less than 8-point. Proposals shall be marked with nonduplicative, sequential page numbers at the bottom of each page.

Cross-referencing: Each volume shall be written on a standalone basis so that its contents may be evaluated with no requirement to cross-reference to other volumes of the proposal. Information required for proposal evaluation which is not found in its designated volume will be assumed to have been omitted from the proposal. Offerors are responsible for the accuracy of their proposals and the Government need not search for information that is not provided in the required volume.

Proprietary information shall be clearly marked. Proprietary information submitted in response to this solicitation will be protected from unauthorized disclosure as required by Subsection 27 of the Office of Procurement Policy Act as amended (41 U.S.C. 423), herein after referred to as “the Act,” as implemented in the FAR.

Digital and/or picture image signatures are acceptable.

5. Submission of Questions and Proposals

SOLICITATION QUESTIONS

Questions regarding this solicitation shall be submitted to the Contracting Officer at DHA RHRP-4 Acq & Sustainment Mailbox <dha.ncr.Acq-Sustainment.mbx.rhrp-4@health.mil> no later than March 3, 2025, at 12:00 p.m. EST; include the solicitation number in the subject line of the email. The Government will answer all questions prior to the date/time specified for the receipt of proposals. Government responses to questions pertaining to the solicitation will be provided to all potential Offerors in accordance with FAR 15.201(f). The Government reserves the right not to respond to any questions received concerning this solicitation after the proposal receipt date and time above. Accordingly, Offerors are encouraged to carefully review all solicitation requirements and submit questions to the Government early in the proposal cycle. It is not anticipated that the closing date for receipt of proposals will be extended.

Questions shall be submitted using Attachment F to the RFP, titled Attachment F_RFP_RHRP4_Q&A form. Offerors are required to follow the instructions provided in Tab1 of the RHRP4 form.

PROPOSAL

Submit proposals, a completed and signed solicitation as instructed below, and signed amendments, no later than May 9, 2025, at 4:00 PM EST. Proposals received after this time will be considered late and may be rejected by the Contracting Officer. Only electronic proposals will be accepted; proposals (to include all tables and graphs) shall be in a searchable format compatible with Microsoft Office 365 or Adobe Acrobat Pro 2017 software. Hard copy format will not be accepted.

Electronic Submittal: Offerors shall submit proposals electronically via e-mail to the DHA RHRP-4 Acq & Sustainment Mailbox dha.ncr.Acq-Sustainment.mbx.rhrp-4@health.mil with the solicitation number in the subject line of the email. The Offeror is responsible for ensuring receipt by the Government. The firewall utilized by the Government contracting office does not authorize or accept zip files.

To avoid rejection of their offers, Offerors must make every effort to ensure their electronic submissions are virus-free. If, upon review of a submission, the Government determines that the submission or a portion thereof is infected by a virus or is otherwise unreadable, then the Government will treat the submission or portion thereof as unreadable pursuant to FAR 15.207(c). The virus scanning software used by the Government’s e-mail systems cannot always distinguish a macro from a virus. Therefore, Offerors should be aware that sending a macro embedded in an e-mail message or an e-mail attachment may cause an e-mailed offer to be quarantined.

6. Volume I – Administrative

Offerors shall submit Volume I with the following documents and information:

The cover letter shall reference the solicitation number and identify all enclosures being transmitted as part of the offer. The cover letter shall include the Company Name, Address, Contract, EIN number. The cover letter shall identify the name, address (if different from the company address), telephone number and e-mail address of the individual authorized to provide clarifications and have communications with the Government. Cover letters shall state offer validity at least 270 days from the date of submittal.

Tab 1: Table of Contents The Table of Contents serves as an overall guide to the files that are included, the volume and tabs they are located in, and a brief description of the documents. This document must be in Microsoft Word or Adobe PDF compatible format.

Tab 2: Business Information At a minimum, this document must include contact information such as e-mail addresses and telephone numbers for the principal point of contacts, company cage code, Unique Entity Identifier (UEI), Tax ID number, and legal business name and other information about the business and major subcontractors as applicable. Offerors shall submit an organizational structure for all teaming partners and subcontractors used to demonstrate technical capability and past performance. If there are major subcontractors (performing 15% or more of the work), the offeror must state what percentage of the effort the subcontractor(s) will be performing. The Offeror shall include letters of commitment for all major subcontractors for their past performance to be considered.

Tab 3: SF1449 with Amendments Acknowledged The Offeror shall submit a fully completed and signed SF 1449, page 1, Blocks 17a & b, 30a, b & c.

Signed amendments (if any): Offerors shall acknowledge receipt of any amendments when submitting the offer and include Page 1 of the amendments (in PDF compatible format) in this Tab. The Offeror should combine the SF 1449 and Amendments into a single file.

Tab 4: Representations and Certifications If the Offeror has not completed the annual representations and certifications electronically at the System for Award Management (SAM) website (https://www.sam.gov) or if the Offeror’s SAM registration does not include the following representations, the Offeror shall submit one (1) completed copy of each of the following:

· FAR Provision 52.203-2, Certificate of Independent Price Determination

· FAR Provision 52.204-17, Ownership or Control of Offeror

· FAR Provision 52.204-24, Representation Regarding Certain Telecommunications and Video Surveillance or Equipment

· FAR Provision 52.204-26, Covered Telecommunications Equipment or Services-Representation

· FAR Provision 52.209-2, Prohibition on Contracting with Inverted Domestic Corporations— Representation

· FAR Provision 52.209-5, Certification Regarding Responsibility Matters

· FAR Provision 52.209-7, Information Regarding Responsibility Matters

· FAR Provision 52.209-11, Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law

· FAR Provision 52.212-3 (Alternate I), Representations and Certifications – Commercial Items

· FAR Provision 52.219-1 (Alternate 1), Small Business Program Representations

· FAR Provision 52.222-22, Previous Contracts and Compliance Reports

· FAR Provision 52.222-25, Affirmative Action Compliance

ADDITIONAL INSTRUCTIONS AND INFORMATION

Proposals shall be clear and concise and include sufficient detail for effective evaluation and for substantiating the validity of any stated claims. Proposals shall not simply rephrase or restate the Government's requirements but rather shall provide convincing rationale to address how the offeror intends to perform the requirement. The proposal shall not reflect a marketing or sales presentation. Unnecessarily elaborate proposals beyond those sufficient to present a complete and effective response to this solicitation are not desired. The proposal shall illustrate the Offeror’s capability and clearly demonstrate the organization and methodology that will satisfy the solicitation requirements. Offerors shall assume that the Government has no prior knowledge of their experience and will base its evaluation solely on the information presented in the Offeror's proposal.

Proposal Preparation Costs. The Government will not pay any costs incurred in the submission of an offer, in making any necessary studies for the preparation thereof, or for any visit(s) the Contracting Officer may request for the purpose of clarification of the offer.

The Government will not accept alternate proposals.

7. Volume II –SBPCD and Key Personnel Qualifications

Offerors shall submit Volume II with the following documents and information:

Tab 1: Small Business Participation Commitment Document (SBPCD) (Factor 1) All Offerors (both other than small businesses and small businesses) shall submit a completed SBPCD (Attachment C) to demonstrate how the Offeror intends to meet the DHA small business participation objectives.

1. Pursuant to FAR Part 19, the Government’s objective is that Small Business Concerns (SBC) are used to the maximum extent practicable in your proposed approach to satisfy the requirements of this solicitation for the entire performance period. The Offeror shall explain the good faith efforts it will make to meet the specified small business goals and shall identify small businesses that are to be used in their proposed approach to satisfy the requirements.

2. Alaska Native Corporation (ANC) and Native American, and Tribally owned subcontractors may be counted as part of the SBPCD percentage in accordance with FAR 19.703(c).

3. Small business prime contractors may include the cost of work self-performed toward meeting the Small Business requirement. Small business subcontractors may be included in every category for which they qualify.

Tab 2: Key Personnel Qualifications (Factor 2) The Offeror shall submit a listing of its proposed Key Personnel and demonstrate (either by submission of resumes or by other means) how each candidate meets the minimum qualifications for their positions, as described in the PWS paragraphs 1.12.10 and 5.9. Key personnel are Program Manager (PM), Alternate Program Manager (APM), Chief Medical Officer (CMO), Chief Information Officer (CIO), Chief Dental Officer (CDO), Group Event Coordinator (GEC), and Alternate Group Event Coordinator.

8. Volume III – Technical (Factor 3)

The Offeror shall submit a technical proposal which effectively demonstrates the Offeror’s understanding of the requirement and provides a successful technical solution for the prospective contract. The technical proposal shall clearly describe each element offered and demonstrate how the Offeror will meet or exceed the contractual performance standards. The Government reserves the right to incorporate any proposal strengths into the resultant contract.

The Offeror’s technical proposal shall address the following topics:

Tab 1 – Subfactor 1: Provider Network. The Offeror’s proposal shall provide a comprehensive Provider Network Implementation Plan describing the Offeror’s approach for establishing, implementing, and maintaining robust medical and dental provider networks capable of delivering the full range of required readiness services via the three identified modalities to Service Members (SMs) described in PWS paragraphs 5.1, 5.2, and 5.7. The Offeror shall disclose in its proposal the percentage of its proposed network that already exists (however constituted), explain the arrangements it has to use (and how it will use) the already existing network, and attach any letters of commitment from network owners indicating that the network(s) identified in the proposal will participate in or join the Offeror’s network. Specifically, the Offeror’s proposal shall address the following:

a. The Offeror’s proposed Provider Network Sizing Model (PWS paragraph 5.1.1) including formulas and methods used to derive network sizing targets by provider practice area to meet the contract’s in-clinic requirement. The Offeror’s proposal shall clearly demonstrate how its network model:

i. Incorporates the SM population (Exhibit F1);

ii. Calculates the number of providers needed and minimum provider ratios;

iii. Determines types of providers required;

iv. Accounts for the travel distance and access standards described in PWS paragraph 5.1.2. The Offeror shall also describe the mapping tools/programs it proposes to use for determining the driving distance between a SM’s or civilian employee’s home of record, place of duty, or place of civilian employment and the provider’s location; and

v. Includes an approach to monitor and address network shortages.

b. The Offeror’s process/timeline for establishing agreements with providers, and obtaining appointments with such providers, in areas known for having limited network/provider coverage.

c. The Offeror shall apply each element of its sizing model, and show the results of applying the model to reflect the types and numbers of providers necessary for an adequate network (considering the travel distance and access standards described in PWS paragraph 5.1.2), to the following markets as a representative sample of the contract requirements:

i. Guam

ii. State of Alaska

iii. San Antonio, TX

iv. National Capital Region, i.e. the metropolitan area that includes Washington, D.C. and the surrounding Maryland and Virginia counties Tab 2 – Subfactor 2: Scheduling Capability. The Offeror’s proposal shall provide a comprehensive plan describing the Offeror’s approach to creating, operating, and maintaining a secure readiness scheduling capability, as described in the PWS, that allows SMs, SCs, and SC designees to access required medical readiness services using mobile, web, and telephonic means for each of the three modalities: in-clinic, virtual, and group events. (PWS paragraphs 5.2, 5.3, 5.5, 5.7)

a. The Offeror’s proposal shall describe its approach to creating, operating, and maintaining both electronic and telephonic scheduling capabilities for all modalities. The proposed approach shall include a detailed description of how the capabilities will provide all functionality described in the PWS paragraphs 5.2, 5.3, 5.5, 5.7, and 5.10 accessible via web and mobile platforms, including customizable user roles (see Exhibit G) with ability to schedule, edit, view, modify, and cancel readiness appointments.

b. The Offeror’s proposal shall describe its approach for creating and maintaining the Status Dashboard Common Operating Picture for displaying financial reporting, scheduling, and forecasting services (PWS paragraph 5.10). The proposed approach shall include a detailed description of how the Status Dashboard will provide all functionality as described in PWS Paragraph 5.10 and its subparagraphs.

Tab 3 – Subfactor 3: NIST/CMMC Compliance (PWS paragraphs 5.2.7.5.1, 6.4, 6.5)

a. The Offeror’s proposal shall describe how it will implement and comply with the security requirements prescribed in DFARS clause 252.204-7012.

b. The Offeror’s proposal shall describe its approach to implementing each of the 110 security requirements of NIST SP 800-171 for the processing, storage, and transmission of any DoD controlled unclassified information.

c. The Offeror’s proposal shall describe its approach to track and assess compliance of its subcontractors with the NIST SP 800-171 requirements in accordance with DFARS clause 252.204-7020 and 252.204-7021.

d. The Offeror shall have a current (i.e., not more than 3 years old) basic assessment summary-level score posted in the Supplier Performance Risk System (SPRS) and shall include its summary-level score in its proposal.

e. The Offeror shall include in its proposal a Plan of Action that will apply if its summary-level score is below 110, identifying security tasks remaining to be accomplished and describing how it will accomplish those remaining tasks.

f. The Offeror’s proposal shall describe how it will achieve a CMMC Level-2 Certification through a CMMC third party assessor organization (C3PAO) following the four-phase DOD implementation plan.

Tab 4 – Subfactor 4: Transition-In Plan. The Offeror’s proposal shall provide a detailed Transition-In Plan and schedule (with detailed milestones and interim steps), addressing all activities required from contract award through commencement of services, to satisfy the transition-in requirements, as described in PWS para 1.6.1. The Offeror’s plan shall explain its approach for meeting each of the milestones and associated requirements identified in the Performance Based Milestone Payment Schedule Transition_In, Attachment A and otherwise for ensuring a smooth ramp up of all required capabilities (e.g., information technology (IT) capabilities, IT connections, staffing, training, provider networks, logistics capabilities, etc.) necessary to deliver all services and support described in the PWS paragraph 1.6.1 by the full performance start date (not later than 9 months from contract award).

Tab 5 – Subfactor 5: Scenarios

a. Ground rules: The Offeror shall prepare responses to the following scenarios to be presented orally to the Government live on TEAMS. The Offeror will make both presentations to the Government on the same day—the Government will contact Offerors with the actual date and time for their oral presentations (which will occur during the period of 19-23 May 2025). The Offeror’s presenters should be individuals who the Offeror anticipates will perform under the awarded contract. The Offeror shall not present slides or submit materials to support their presentations (beyond the two (2) pages of material to support the Scenario 1 presentation, as referenced in Table 1 above); the intent is that the Offeror’s presenters will simply speak to the scenarios.

Scenario 1: The Offeror will have no more than 30 minutes to make its presentation; the Government will then have 15 minutes to pose questions to the Offeror.

Scenario 2: The Offeror will have no more than 15 minutes to make its presentation; the Government will then have 10 minutes to pose questions to the Offeror.

i. Scenario 1: Review the Attachment B, RHRP-4 Group Event Weekend Scenario which describes the requirement for carrying out 124 different Group Events; servicing 78K SMs across 40 states, Guam, and Puerto Rico; on a single weekend. Services requested include HIV testing, PHAs, PDHRAs, SHPEs, labs, hearing exams, vision screenings with prescriptions, dental exams, dental treatments, and immunizations.

(a) Orally describe (in the TEAMS live presentation setting) the process/approach you will use to schedule, coordinate, and conduct the full slate of requested Group Events. Specifically, describe how you will (1) coordinate services and logistics across all events, (2) determine necessary staffing coverage at the events (labor categories, labor mix, hours, etc.), (3) travel staff to the events, (4) move/ship necessary equipment to the events, and (5) establish/maintain internet connectivity at the events. (PWS paragraphs 1.8, 1.9, 4.7, 5.1, 5.2.6, and 5.9.5) In addition, describe how you will process/prepare dental exams, dental treatments, and immunizations. (PWS paragraphs 5.7.15, 5.7.16). Finally, describe the approach/process you will use for updating Service Member medical records either during or upon completion of the Group Events. (PWS paragraphs 5.2.7.5.11, 5.7.2, 5.7.3, 5.7.8, and 5.10).

ii. Scenario 2: Orally describe (in the TEAMS live presentation setting) your approach for handling a SM request (address both a telephonic request and a request through the electronic scheduling capability) to schedule a periodic health assessment (PHA) at an in-clinic setting. Describe the user experience and processes involved to meet the requirement, beginning with the PHA request and ending with the system of record update. (PWS paragraphs 5.2, 5.2.5, 5.2.7, 5.3, 5.5, 5.7, and 5.7.9) Tab 6 –

a. The Contractor shall document in Attachment G, where the Government may find the details in the Offeror’s proposal addressing each Technical Subfactor 1-4.

9. Volume IV – Past Performance (Factor 4)

a. This volume shall contain past and present performance information regarding the Offeror and any major subcontractors (defined as subcontractors performing more than 15% of the work as measured by the Offeror’s total proposed contract price). As used throughout Volume IV, Past Performance, the term “Offeror” applies to the prime contractor which may be an individual company, subsidiary, affiliate, or individual entity/entities of a joint venture.

b. Offerors shall submit up to five (5) separate past performance contract references that the Offeror deems recent and relevant (see definitions in the Addendum to FAR 52.212-2) to this solicitation. The references may reflect work performed for federal, state, or local governments or commercial businesses. At least three (3) of the contract references submitted must be for the Offeror’s own performance of work relevant to this solicitation. If an Offeror provides past performance information rendered by a predecessor company (or a predecessor to a major subcontractor), then the Offeror must also describe any changes in its organization (or the major subcontractor’s organization in order to facilitate the Government’s relevancy determination. The Offeror shall state if it has submitted fewer than five (5) contract references.

c. If the contract you are submitting is an ordering type contractual vehicle (e.g., an Indefinite Delivery “D” type contract per [Federal Acquisition Regulation (FAR)] 16.5), only after issuance of a delivery/task order does performance occur. Given this, an individual order (or orders) under the basic ordering contract should be submitted in addition to the basic ordering contract itself. Each submitted order shall be considered a separate effort unless the Offeror provides information indicating follow-on or series of orders for continued performance of the same scope and such can be verified by the user/customer. In this event, such submitted multiple orders shall be considered as a single effort for evaluation purposes.

d. If the Offeror was formed solely for the purpose of proposing on this solicitation and the parent company, affiliate, or individual party/parties to a joint venture has/have relevant past performance, or if for any other reason the Offeror believes that a parent company or affiliated company has relevant past performance, the Offeror may submit the past performance information of the applicable entity/entities. If the Offeror submits such past performance, it shall document how the applicable entity’s past performance is relevant to this solicitation and shall document the scope and extent to which the entity will be involved, or its resources will be utilized, in the daily operations of the Offeror in its performance of the requirements described in the solicitation.

e. The Government will gather and use recent and relevant past performance data from other sources including but not limited to the Contractor Performance Assessment Reporting System (CPARs) and other Government databases.

Tab 1: Contract Descriptions.

The Offeror shall provide the following information with each contract reference:

· Name of contracting activity.

· Contract number.

· Contract title

· Contract type

· Brief description of contract or subcontract and relevance to this requirement

· Total awarded contract value

· Period of performance

· Contractor/Subcontractor place of performance, Commercial and Government Entity (CAGE) Code, and UEI. If the work was performed as a subcontractor, also provide the name of the prime contractor and point of contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers). PLEASE NOTE: While an Offeror may submit past performance information on relevant efforts where they performed as a subcontractor, the Government may not be able to obtain qualitative information regarding the Offeror’s performance on the subcontract. If the work was performed as a subcontractor, provide the value and period of performance for that specific subcontract work provided.

· Contracting Officer, telephone number, and e-mail address (if available)

· Program manager/project officer, telephone number, and e-mail address (if available)

· Administrative Contracting Officer, if different from above, telephone number, and e-mail address (if available)

· List of subcontracts (if applicable).

Tab 2: Performance. The Offeror shall provide a narrative which specifically describes the past performance that the Offeror and its first-tier subcontractor(s) have in performing work the Offeror deems recent and relevant to this solicitation. Within the narrative, the Offeror shall explain which aspects of the past performance it considers to be relevant to the requirements of this solicitation. In explaining the relevancy of its reference contracts, the Offeror should pay particular attention to the Relevancy Evaluation Considerations provided in Table 5 in in the Addendum to FAR 52.212-2. The Offeror may provide information on problems encountered and any management or corrective actions employed in resolving such problems, if any, and the effects of those actions in terms of improvements achieved or problems resolved (e.g., improved quality performance indicators or other management indicators) associated with its past performance or past performance of a major subcontractor.

The Offeror shall also provide information regarding any organizational changes, as described in paragraph b above.

If the Offeror, or any major subcontractor, has had any contracts terminated for default or cause within the last three years from date of the solicitation release, the Offeror shall include documentation detailing the reason for the termination. The documentation shall identify the customer and its address, along with the customer’s contracting official, and contact information. For any contract terminated for default or cause, actions taken (or that will be taken) to prevent similar failures from reoccurring should also be included.

All Offerors shall submit information substantiating the Offeror’s past performance in complying with FAR 52.219-8, Utilization of Small Business, maximizing opportunities for U.S. small business subcontractors. Offerors shall also provide a statement indicating whether any negative information has been reported in the past three years concerning the Offeror’s past compliance with FAR 52.219-8. If any such negative information has been reported, the Offeror may submit explanations or comments responding to such negative information. Offerors with no prior contracts containing FAR 52.219-8 shall certify the same.

Past Performance Questionnaires (PPQs): For all contracts identified in Tab 1, Contract Descriptions, Attachment D (Past Performance Questionnaire) must be completed and submitted. The Offeror shall complete the Contractor’s Information, Contract Information, and Contracting Officer Representative Information sections of the Past Performance Questionnaire and e-mail the questionnaire to the cognizant point of contact (POC) for the reference contract or program (the customer). If the reference is for a Government contract, then the PPQ should go to the Contracting Officer or Contracting Officer's Representative. Questionnaires shall not be completed by employees representing the interests of the Offeror or its major subcontractor(s) whose performance is being reviewed on the PPQ, including its own employees and those of parents, affiliates, subsidiaries, subcontractors, and other team members. The contract reference POCs shall be instructed to independently complete the remaining sections of the questionnaire, sign the questionnaire, and e-mail the entire questionnaire to the Government directly at dha.ncr.Acq-Sustainment.mbx.rhrp-4@health.mil no later than May 9, 2025 at 4:00 p.m. Eastern Time.

If the Government cannot reach a contract reference POC, the Government will attempt to: contact another reference identified by the Offeror, contact a reference not identified by the Offeror, or complete the evaluation with those references who responded. The Government will consider the information obtained from other sources when evaluating an offeror’s past performance (such as PPIRS, FAPIIS, etc.). The Government is not responsible for the failure of any source to respond to a request for a past performance assessment on a timely basis.

10. Volume V – Price (Factor 5)

Offerors shall submit their price proposal by completing the Attachment E: Pricing Sheet found as an Attachment to the solicitation. The Offeror shall complete the information with the required data element in each block. Additionally, the Offeror shall provide a comprehensive list of assumptions, if any, used in the development of its proposal; however, the Offeror’s prices shall NOT include any assumptions that change the terms or provisions of this solicitation.

The Price Volume has no page limit and may contain any information the Offeror deems relevant to the proposed pricing, including any information about, or supporting rationale for, any proposed Group Event volume discounts. The Government intends to award a Firm Fixed Price contract. The Government will provide an estimated travel and shipping cost (see PWS paragraphs 1.8 and 1.9) for the base year and each option year and will pay for contractor travel and shipping on a cost-reimbursable basis. The Government will not reimburse the Contractor for any indirect costs applied to travel or shipping. Offerors must propose a fully loaded FFP price for each procedure listed in the Attachment E Pricing Sheet under the designated Services Contract Line-Item Number (CLIN). Firm Fixed Price means the procedure prices must be inclusive of all costs, such as labor, materials, overhead, general & administrative (G&A) expenses, and profit/fee required to fulfill all requirements of the PWS, other than the Transition-In requirements in PWS paragraph 1.6.1. The contractor cannot submit itemized rates or request adjustment for cost components; all costs must be built into the firm fixed price of each procedure. The government will provide estimated quantities for each procedure, the unit price per procedure will be multiplied by the quantities to calculate the estimated total price for each option year and the overall contract value.

The Offeror shall propose a firm-fixed price for its transition-in effort. The proposed price for Transition-In shall include all costs necessary to comply with PWS paragraph 1.6.1.

Transition-in Milestone payment shall follow Attachment A: Performance Based Milestone Payment Schedule Transition_In using the Sub-Line Item Numbers (SLINs) 0001AA, 0001AB, 0001AC, 0001AD, 0001AE, and 0001AF. The Offeror shall allocate the following percentages of its CLIN 0001 price to SLINs 0001AA, 0001AB, 0001AC, 0001AD, 0001AE, and 0001AF:

To facilitate contractor development of potential Group Event volume discounts, the Government has provided data (Service Component, ZIP CODE, # of days, # of Service Members) on projected FY2025 Group Events—see Exhibit C1_Group Event Location Data. The Government anticipates, but cannot guarantee, that performance under the RHRP-4 contract will include delivering services at a similar mix (in terms of number and size) of Group Events, year-over-year.

Offerors shall submit price proposals as stated below.

1. Using the Pricing Sheet (Attachment E), propose Firm-Fixed unit prices for each Procedure under the Services Contract Line Item (CLIN) listed and (in the appropriate cells) any proposed Group Event volume discounts for the specified tiers.

2. Although the Pricing Sheet (Attachment E) includes automated formulas to calculate subtotal and total prices, Offerors are responsible for ensuring that their price proposal is free from mathematical errors. Offerors are further cautioned that failing to propose unit prices on Firm-Fixed-Price CLINs may result in the Government finding their offers non-responsive and eliminating them from consideration for award.

3. Do not propose cost for any cost CLINs listed in the Pricing Matrix. The Government has provided costs on each cost CLIN as an estimate for Offerors. The Government will not include the cost CLINs as part of the total evaluated price.

4. Firm-Fixed unit prices proposed by the successful offeror for the Services on the Pricing and any proposed Group Event volume discounts will be incorporated into the contract. If the Government issues modifications, the Government will use the unit prices proposed by the successful offeror.

5. The Offeror is advised that by submitting a proposal, it agrees to hold the prices in its offer firm for 270 calendar days.

11. Subcontracting Plan

Prior to the award of a contract in response to this solicitation, the Government will request the Offeror’s Subcontracting Plan (if applicable) to ensure compliance with FAR 19.704; FAR 52.219-8, Utilization of Small Business Concerns; FAR 52.219-9, Small Business Subcontracting Plan; DFARS 252.219-7003, Small Business Subcontracting Plan (DoD Contracts); and DFARS 215.304.

If the Offeror is a large business, then the Offeror shall submit upon request from the Government a Subcontracting Plan as required under FAR 19.702 and FAR 19.7044. Subcontracting Plans shall reflect and be consistent with the commitments offered in the Small Business Participation Commitment Document. The subcontracting plan, upon approval by the contracting officer, will be incorporated into the award.

(End of Addendum to 52.212-1)