Section_L_-_FINAL_Attachment_09_PWS_for_OCONUS_Contractor_Logistics_Support_(CLS)_for_GTDs_--_(18_May_2012)_-_Amendment_9.pdf

FA8637-10-R-6000-0009

Section L, Attachment 9

18 May 2012

PERFORMANCE WORK STATEMENT

(PWS)

OCONUS CONTRACTOR LOGISTICS SUPPORT

(CLS)

FOR

LIGHT AIR SUPPORT GROUND TRAINING DEVICES

Prepared by

LIGHT ATTACK BRANCH

FIGHTERS AND BOMBERS DIRECTORATE

WRIGHT-PATTERSON AFB, OHIO

Table of Contents

1.0 DESCRIPTION OF SERVICES

2.0 MAINTENANCE CONCEPT

3.0 SECURITY REQUIREMENTS

4.0 SUPPLY OPERATIONS

5.0 TRANSPORTATION

6.0 SPECIAL TOOLS AND EQUIPMENT

7.0 TECHNICAL MANUALS/DATA

8.0 TRAINING

9.0 FACILITIES, PERSONNEL AND BASE SUPPORT

10.0 PROGRAM MANAGEMENT

11.0 REPORTS DELIVERABLES

12.0 OVER AND ABOVE (O&A)

13.0 SERVICE SUMMARY (SS)

APPENDIX A - ACRONYMS

SECTION I - GENERAL REQUIREMENTS

SECTION II - BIBLIOGRAPHY OF PUBLICATIONS/DIRECTIVES

1.0 DESCRIPTION OF SERVICES

1.1 Purpose

The purpose of this Performance Work Statement (PWS) is to define the Contractor

Logistics Support (CLS) and training requirements to be accomplished for the Light Air

Support (LAS) Ground Training Devices (GTDs). The LAS GTDs will directly support pilot training for the LAS aircraft. The LAS aircraft will initially be used as an advanced trainer operated by United States Government (USG) Air Advisor Pilots to train Partner

Nation (PN) pilots. It will subsequently be operated by the USG Air Advisors and PN pilots to perform close air support (CAS) and Intelligence, Surveillance, and

Reconnaissance (ISR) missions. The LAS GTDs will be operated from in-country locations. CLS includes all support actions required for operating and maintaining each of the three GTDs: Computer Based Trainer (CBT), Basic Aviation Training Device

(BATD), and Flight Training Device (FTD). The BATD and FTD together comprise the

Aviation Training Device (ATD) component of the total GTD; the contractor shall conduct pilot training with each of these devices. The total CLS support package includes

ATD operators/trainers, maintenance personnel, materials and inspections. The contractor shall be responsible for Supply Management to include all spares and support equipment requirements; repair and overhaul of all repairable spares; and perform maintenance, repair or replacement of all support equipment for the three GTDs. This effort also includes engineering services and field team support. The Contractor shall establish and maintain sustainment agreements with the Original Equipment Manufacturers (OEMs) and vendors for data and technical support to maintain the LAS GTDs. Installation and acceptance of the GTDs will be completed in country not later than 60 days prior to the arrival of the first LAS Aircraft. The Contractor shall be capable of performing all CLS

PWS requirements and training at this time.

1.2 Requirements

1.2.1 The Contractor shall provide all spares, support equipment to include repair and overhaul consumables as well as a qualified workforce to perform full CLS that includes the following areas:

GTDs Maintenance (Mx)

GTDs Operation

GTDs Training/Instruction

Supply Management

Packing, Handling, Shipping and Transportation (PHS&T)

Special Tools and Test Equipment

Technical manuals and data

Program Management and Site Management

Contract Quality Administration

Contract Deliverables Requirements List

Maintain a mission effectiveness (ME) rate of 95% or higher for each Ground

Training System.

1.2.2 The contractor shall have all GTDs installed and operational sixty (60) days prior to the arrival of the first LAS Aircraft delivery. Prior to the sixty (60) day milestone the

Contractor shall supply and deliver the appropriate spares, consumables and support equipment required; activate office, shop and storage space; and install necessary office equipment, communications and other requirements needed to support and perform training with the GTDs. The contractor will assure CLS personnel are in-processed with the appropriate host base organization for assignment of living quarters, messing facilities, and other personnel accommodations.

1.2.3 All defense services and supplies the Contractor is providing, to include repair and return of repairable units, shall be subject to State Department import and export approval. The

Contractor shall be responsible for import and export licenses, Technical Assistance

Agreements, and approval.

1.2.4 The Contractor shall implement and monitor Contractor procedures to protect the any identified Critical Protected Information (CPI) or systems/components. The Contractor shall also protect any components which include anti-tamper provisions already built in.

1.2.5 Facilities and main power supply are not the responsibility of the CLS Contractor. The contractor will provide all support equipment necessary to install and operate GTDs including cabling, servers, and power conditioning.

1.2.6 The Contractor shall provide the required operator/trainer and maintenance technicians for the GTDs. The operator/trainer and maintenance technicians shall be qualified and competent as defined by industry standards for simulator maintenance, instruction and evaluation. Qualification and competency shall be sufficient to independently maintain, operate and train in remote environments.

1.2.7 The Contractor shall conduct pilot training operations in accordance with (IAW) the USG-provided training schedule. (Training requirements are defined in section 8). The contractor will be provided a monthly resource requirements schedule defining the desired

ATD use times. Weekly updates will be provided by the Friday before the week being scheduled. If the schedule requires any further revision, daily changes will be provided to the contractor by 1500 hours local time on the day prior to the day being revised.

1.2.8 The Contractor shall plan and price the CLS according to the hourly requirement for training. The training device availability shall be planned based on 12 continuous hours per day, six days per week or 312 hours per month equivalent. The normal training day may start as early as 0600 or end as late as 2300 hours, depending on the training schedule. The contractor shall have ATDs ready for training at least 10 minutes prior to the first scheduled ATD training event of the day. Hours of operation may be shifted for holiday periods provided that a 312 hour average per month is maintained. The contractor shall ensure all training devices are secured during non-operational hours.

1.2.9 The Contractor shall provide support of surges in GTDs CLS activity as directed by the

USG (Refer to Section H, Special Clause ASC/LAS-H003 Over-and-Above Work). A surge is defined as work provided in weekly or monthly increments when the 312 hour per month average is exceeded. Examples shall include, but not be limited to, temporary increase of the hours in the ATD operational day, adding additional coursework to the training schedule, catching up on delayed work after-hours, or increasing training capacity.

1.2.10 The Contractor shall provide on-site support for CBT systems provided by the contractor.

If the CBT consists only of CD/DVD, replacement copies will be readily available.

Updates will be provided for all courseware when applicable. The contractor will provide a detailed response defining proposed CBT support.

2.0 MAINTENANCE CONCEPT

2.1 The Contractor shall maintain all GTDs, accessories, systems, specialized mission systems, supply chain, and any other items necessary for operation and support of the

GTDs IAW Federal Aviation Administration (FAA), or equivalent, requirements for

CBTs, BATDs and FTDs of the same level in order to meet mission requirements.

2.2 The Contractor shall provide on-site expertise of system operation and maintenance. The

Contractor shall provide on-device maintenance that includes fault isolation, remove and replace faulty hardware and verification of repairs for all ground training devices.

2.3 The Contractor shall be solely responsible to perform all scheduled and unscheduled maintenance IAW Original Equipment Manufacturers (OEMs) maintenance and inspection program.

2.4 The Contractor shall be held to a 95% ME rate on all ground training systems. ME shall be tracked on a ‘fleet’ wide basis by ground training device type. The contractor shall be required to submit a Certificate of Service (CoS) monthly, before monthly invoicing. The contractor’s monthly Progress Payments for CLS shall be adjusted accordingly for unsuccessful ME. ME is defined as the training device is capable of performing all assigned missions per the training schedule. The contractor shall provide hardware and software maintenance support for all GTDs. The contractor shall track, monitor and maintain warranties and submit for contractual incorporation, Section J, Attachment 17, “Contractor Supplied Warranty of Items/Components Including Part Number, Supplier, and Expiration Date.” The contractor shall install Class 1 and 2 software updates, Class 1 will be agreed upon with the USG. Maintenance support shall include, but not be limited to, maintaining all ATD hardware and installing software updates to include ATD peripheral equipment and the Instructor Operator Station (IOS). The contractor shall conduct all necessary OEM and other required re-qualification tests (SIMCERT/Quality

Assurance & Revalidation).

2.5 The Contractor shall support operations tempo (OPTEMPO) of 12 hours a day 6 days a week or 312 hours per month. This includes maintenance of all devices and the operator/trainer for the ATD systems. This 12-hour period may begin at different times of day depending on the training schedule. Training may occasionally be required outside the 12-hour operations window to include the increase or decrease of hours in a given day or set of days. The Contractor shall ensure ATD maintenance/inspection does not interfere with operational requirements for training. The Contractor Site Manager shall coordinate with the user/USG to publish the weekly operations schedule with the user representative to identify the planned operations and maintenance activities.

2.5.1 The Contractor shall report as Non-Reportable Time (NRT) the period of time when the devices are:

Undergoing USG imposed maintenance or modification

Special inspection mandated by user/USG

Force Majeure - This includes water damage, lightning strike, earthquake, hostile actions or any ‘act of god’. Devices undergoing Over and Above (O&A) repair as approved by the contracting officer.

NRT is deducted from total available hours for devices in the month when computing ME.

Devices in NRT status will not be designated as ME for the hours of NRT. In any other circumstance, a device cannot be moved to NRT status without the approval of

Contracting Officer.

2.6 The Contractor shall be available to assist the user in developing the weekly training schedule. The user and contractor shall work to provide a training schedule that maximizes training during normal ‘waking’ hours (0600-2300), and maintenance on the

‘backside’ of the clock (2300-0600). The Contractor and USG will agree upon and adjust the training schedule to accommodate major maintenance evolutions that require greater than 12 continuous maintenance working hours.

2.7 The Contractor shall complete and maintain all ATD logbooks and maintenance data forms. The Contractor shall record, track, and report GTD maintenance activity to include all noted malfunctions. The report shall address maintenance, supply, training, transportation and any other significant activity or issues. The contractor shall evaluate this data continuously to detect maintenance trends. The contractor shall update and maintain the current inventory tracking tool baseline and database, and include any detected maintenance trends. The contractor shall prepare a quarterly Maintenance Status

Report to show all maintenance activity occurring during the preceding quarter to include inspections, updates, servicing, scheduled and unscheduled maintenance. This report may be in contractor format and shall be electronically accessible to the USG. (DI-MGMT-

80368A/T; A014)

2.8 The Contractor shall perform all maintenance, operational checks, preventive maintenance and inspections, and device servicing as listed in technical manuals and OEM directives to support mission capability rate requirements.

2.9 The Contractor shall provide all labor, services, equipment, tools, facilities, parts and materials, packaging and shipping to accomplish replacement, overhaul and/or repair of all devices. All spare replacement and repairable items shall be new. When failed repairable items are processed for repair and return, the same item, by serial number, shall be returned to the LAS GTDs CLS program.

2.10 The Contractor shall procure and manage all spares; support equipment, materials and supplies required to support the training devices and associated equipment throughout each awarded CLS period to achieve 95% ME. The user will provide a secure storage area for parts, materials, tools and equipment, and limited shop and office/storage space.

2.11 The Contractor shall interface with required technical personnel, including manufacturer representatives, USAF Program Office Engineers, etc., to resolve repairs not covered by technical data. The Contractor has final authority to decide maintenance approaches and perform repairs to maintain mission capability.

2.12 The Contractor shall advise the user when necessary to provide technical coordination, program support, deficiency correcting modification, and retrofit support (mandatory modifications).

2.13 The Contractor shall track, manage and resolve any known diminishing manufacturing sources and materials or parts obsolescence issues on the GTDs. Notification to the USG shall be accomplished within 30 days of discovery.

2.14 The contractor shall provide software maintenance for the GTD servers and CBTs (if installed). The contractor shall install or distribute GTD updates as required. This maintenance includes peripherals required to operate all courseware. The contractor shall provide updates to the ATDs based on USG requirements. The Contractor PWSs shall describe the contractor’s plan detailing GTD updates and intervals including but not limited to sortie file updates. The contractor shall:

Provide updates to existing simulated flight databases and the generation of new simulated flight databases. Whenever the LAS Aircraft is changed in a manner which alters flight characteristics, configuration or systems all GTDs will be updated appropriately to reflect these changes.

Perform updates, including but not limited to, existing lesson sortie files and generate new lesson sortie files.

The USG assumes that class 1 and 2 GTD updates will be required. In the proposal provide details on the definition of a minor and major database updates and the recommended way that they would be incorporated. Provide GTD and ATD support system hardware and software updates. Support may require ECP changes to the

ATD flight models when the update is modeled on a factor that significantly alters the flight characteristics of the LAS Aircraft. The Contractor and USG will agree upon the need to update the flight model prior to implementation.

2.15 The contractor shall identify, purchase, renew, maintain and supply all Commercial Off-

The-Shelf (COTS) software licenses IAW Defense Federal Acquisition Regulation

Supplement (DFARS) clause of the contract. The contractor shall track all software licenses and submit to the USG for review. The contractor shall ensure software does not conflict with (a) the workstation operating system, (b) the GTD application software, and

(c) Information Assurance/Information Technology mandates.

2.16 The contractor shall submit Engineering Change Proposals (ECPs)/ Contract Change

Proposals (CCPs) upon direction of the Contracting Officer (CO). The contractor shall define Class I and Class II changes IAW Section H, Special Clause ASC/LAS-H029

Change Management Instructions to Include Engineering Change Proposals, Configuration Change Proposals, and Nonconforming Items.

3.0 SECURITY REQUIREMENTS

3.1 The Contractor shall comply with the requirements identified in the contract and delivery order DD Form 254s, DoD Contract Security Classification Specifications. (DI-MISC-

81364; A027)

3.2 The Contractor shall ensure that DD Form 254 requirements are accomplished should a contract transition take place. These shall include coordinating for security access requirements identified on the DD Form 254. Compliance with security requirements shall be monitored continuously and compliance shall be formally audited at least annually under the Contractor Quality Control Plan (QCP) in the Program Management

Plan (PMP) (paragraph 10.3).

3.3 The Contractor shall address personnel roles, responsibilities, and accountability. The

Contractor shall provide instructions pertaining to obtaining, retaining, and/or removing clearances.

3.4 The Contractor shall obtain and maintain required security clearances for all personnel.

Contractor personnel shall comply with individual site security requirements and shall ensure employees possess required security clearances not later than 180 days after contract award.

3.5 The Contractor shall submit all requirements for clearance processing within 14 days of employment confirmation, whether selected from the incumbent workforce or new hires.

The Contractor is permitted to utilize interim clearance until official clearance is granted.

3.6 The contractor shall establish and implement a program ensuring that all keys or combinations issued by the USG to the contractor are not lost, misplaced, or used by unauthorized personnel. Keys provided by the USG shall not be duplicated or loaned without consent of the USG Contracting Officer. The contractor shall ensure that lock combinations are not revealed to unauthorized personnel.

3.7 The contractor shall comply with established military service and base security policies for Information Technology (IT), base network, national agency checks, and identification badges.

4.0 SUPPLY OPERATIONS

4.1 The Contractor shall propose a system to supply, maintain and manage consumables, parts and spares for each of the GTDs. The Contractor shall utilize collect, store, modify, retrieve and report reliability and maintainability for each individual GTD. The system shall also record, track, and forecast time-change items, inspection cycle intervals, indicative data, and other special inspections as outlined in OEM manuals or technical orders. Contractor shall maintain the capabilities to perform manual supply procedures when electronic procedures are not possible due to the remote operating environment.

The system shall be described in detail in the Contractor’s proposal.

4.2 The Contractor shall implement standard warehouse, inventory & accounting, issue, requisition, receipt, shipment, turn-in, transfer and disposal procedures. The Contractor shall be able to store, secure, control and inspect consumables, spares and equipment. The

Contractor shall process transactions, maintain accounting documentation (logs, ledgers, listings and forms), maintain accurate supply records and control the documents and report files.

4.3 The Contractor shall be responsible for calibration, repair and return of their own items.

4.4 The Contractor shall supply and manage a maintenance bench stock, including stocking, tagging and understanding reorder points.

4.5 The Contractor shall utilize a commercial method to rapidly ship parts and supplies to/from CONUS/OCONUS to address ME status.

5.0 TRANSPORTATION

5.1 The Contractor shall develop, implement and supply all commercial transportation for shipment of devices, equipment, spares, material and supplies required for initial installation, acceptance and CLS activities. The Contractor shall develop and submit a transportation plan with the Program Management Plan (paragraph 10.3).

5.2 The Contractor shall follow applicable procedures and requirements for overseas customs and Hazardous Material (HAZMAT) policies and procedures when transporting material.

5.3 The Contractor shall provide its own ground transportation within the secured area of the in-country operating location.

5.4 The Contractor shall acquire the appropriate import and export licenses required for shipment of equipment and materials to and from the overseas operational locations.

6.0 SPECIAL TOOLS AND EQUIPMENT

6.1 The Contractor shall provide special tools and common & unique support equipment for

GTD maintenance and operations. The Contractor shall ensure tools and equipment are kept calibrated and serviceable IAW OEM requirements.

7.0 TECHNICAL MANUALS/DATA

7.1 The Contractor shall utilize commercial manuals obtained from the OEM to the maximum extent possible. These manuals shall include Flight Operations Manuals and Operations and Maintenance Manuals for the ATDs.

7.2 The Contractor shall maintain ATD Flight Operations & Maintenance Manuals with changes that combine OEM supplemental and delivered technical data. The Contractor shall maintain sufficient quantities of vendor manuals in order to support mission operations. Technical data provided for operational and maintenance use shall be paper copies. The Contractor shall establish a centralized computer repository of all affected technical data and ensure its currency. When possible, the entire technical data content shall be stored in electronic format on the centralized computer repository. The

Contractor shall provide a means to access updates electronically in an expeditious manner (Internet, DVD, etc.). The Contractor shall allow user personnel access to all technical data and/or provide the user with their own copies/subscriptions.

7.3 The Contractor shall purchase and maintain current navigational database subscriptions to match the LAS aircraft. The Contractor shall distribute updates by download, disk or hard copy. Updates shall be downloaded to the ATDs within 7 working days after contractor receipt in country. Subscription details and status (expiration, renewal dates) shall be provided. The contractor shall provide its own current DoD Flip library for its ATD instructors. (DI-MISC-80508B; A015)

8.0 TRAINING

8.1 All instruction and technical information shall be in the English language.

8.2 The Contractor shall provide lessons; objectives and testing that comprise a course syllabus for the CBTs IAW the GTD systems requirement document (SRD) and corresponding specifications. CBT instruction is to be self-paced, without instructor support.

8.3 The Contractor shall provide a complete ATD course syllabus to the program management office (PMO) within 180 days of contract award. The USG will amend the contractor provided syllabus as necessary to meet any USAF or USG requirements not met in the proposed syllabus. The updated syllabus will be provided to the contractor no later than

90 days prior to conducting ATD instruction. (DI-ILSS-81070/T; B001)

8.4 The Contractor shall accept syllabus changes from the USG on an as needed basis. The

USG will provide the contractor a schedule for implementing the amended syllabus.

8.5 The Contractor shall provide qualified ATD operator/instructors for all instruction periods in both the BATD and FTD. ATD instructors will be experienced pilots. They must possess a FAA CFII, or instructor certified ATP, or equivalent foreign or military designation. Check pilots will be appointed examiners. An up to date faculty folder will be maintained for all instructors. The contractor site manager will initiate folders for new instructors. The faculty folder must be available for quality assurance evaluator review at all times. Reference: AFI 11-202 V2

8.6 The Contractor shall submit an advance copy of all training materials, regardless of classification level, to the appropriate PMO Foreign Disclosure Office (FDO) for releasability. Materials the Contractor may claim as being COTS items (i.e., items generally available in the public domain), must be identified by title, source, and general content in order to receive USG concurrence for release under this contract. Training materials will be provided to student pilots 30 days prior to each block of training beginning. (DI-ILSS-80872/T; B002)

8.7 The Contractor shall label all course materials on the title page and must reflect the contract number, document title, date/number and appropriate security classification marking on all course material.

8.8 The user representative will identify the students to be trained. Training may be delayed/postponed or students substituted under justifiable conditions as determined by the USG.

8.9 The Contractor shall establish a training record for each student. The Contractor shall provide verification that students have completed training for a specific lesson or training block. Successful completion of training for each lesson/block shall be acknowledged with a completion endorsement in student training records. A complete training record will include:

One copy of a completed Student Accounting Report and Attendance Record or

Contractor equivalent (Identity of student, lesson taken, lesson completed; course grades)

One copy of a completed Student Evaluation of Training, or equivalent Contractor document (with individual student signatures), after completion of each training event.

One copy of a completed Certificate of Training, the original of which shall be provided to students after completion of each training phase. The Contractor shall develop and issue their own completion certificate as formal recognition to the foreign customer that their students have successfully completed a course/phase of instruction.

One copy of the final Course Evaluation Report, which may be in Contractor

Format, and shall include all problems encountered during the conduct of the course, such as deficiencies in subject coverage, documentation, and equipment failures and suggested corrective actions including amendments to syllabus and course development.

(DI-MISC-81421/T; B003)

8.10 The Contractor shall notify the user Representative and the PMO in writing within 7 days if the Contractor believes that a student should be released from training for any reason.

The Contractor shall state the reasons for such release and request resolution.

9.0 FACILITIES, PERSONNEL AND BASE SUPPORT

9.1 The following infrastructure will be available at the in-country operational location:

Office space

Climate controlled GTD space

Spares and equipment storage space

Security services

Facility power

Billeting/dining services

Dining and billeting will be consistent with the austere environment of the air base.

Office and storage space is unfurnished. The Contractor shall provide vehicles

(recommend diesel for government supplied fuel) for Contractor use, furniture, shelving, storage aids, material handling equipment, fire bottles, communications equipment

(telephones, radios), computer workstations/software, air conditioning for personnel and equipment, and any other required items not identified above as being provided in the infrastructure.

9.2 The Contractor shall prepare a Facilities Plan to identify the facilities and accommodations needed for living and working at the operational location. Specifically address infrastructure requirements for GTD operation to include but not limited to physical dimensions, environmental factors, power requirements, and floor load bearing strength. The contractor may conduct site surveys at the operational locations to determine specific site requirements and configurations. If a survey is conducted, the contractor shall include the results of the site survey in the Facilities Plan and identify any deficiencies noted during the survey. The contractor must consider that additional infrastructure may be added or planned after the site survey. (DI-FACR-80976/T; C001)

9.3 The Contractor shall prepare personnel who will deploy to the in-country location IAW all current deployment regulations and references. Special attention to the following references:

U.S. Army CONUS Replacement Center (CRC). Foreign nationals (non-US) must have a Federal Identification Number. Refer to the following web link for detailed information: https://www.benning.army.mil/crc/index.asp

Special Clause ASC/LAS-H033 Contractor Personnel Deployment.

FAR 225.7402-5(a)

10.0 PROGRAM MANAGEMENT

10.1 The Contractor shall manage the projected schedules, performance, risks and data to provide CLS support that satisfies the user performance requirements.

10.2 The Contractor shall be proactive and effective in managing the program to identify, resolve and respond to any problems in a timely manner and with minimal USG oversight.

https://www.benning.army.mil/crc/index.asp

Effective management includes internal communications within the Contractor’s corporation and external communications with the user/USG, vendors and sub-contractors.

10.3 The Contractor shall develop a Program Management Plan (PMP) to be submitted within

30 days of contract award. The PMP shall include development and implementation of the following:

Supply Management Plan

Current maintenance, technical and navigational database subscriptions details and status (expiration/renewal dates, types of subscriptions, etc.)

Safety, Fire and Health Protection Program per ASC/LAS-H034 SAFETY, FIRE

AND HEALTH PROTECTION PROGRAM

CLS Transition Plan

Quality Control Plan (QCP)

Transportation Plan to include import export

(DI-MGMT-80004A/T; A025)

10.4 The Contractor’s CONUS program manager and site manager shall interface with the

PMO, the user and other offices via monthly telecoms to discuss GTD status, parts status, user requirements, training progress, etc.

10.5 The Contractor site manager shall attend or send a representative to production meetings chaired by the user to discuss status of scheduling, training, maintenance, and any parts shipping issues.

10.6 The Contractor shall ensure associated contractor agreements (ACAs), if applicable, are in effect at the start of the contract period of performance. The Contractor shall ensure GTD performance metrics are not impacted as a result of the inability to obtain data or support from subcontractors.

10.7 The Contractor shall identify and provide an on-site Site Manager to be the single focal point for management and direction of the Contractor’s internal activities. The Contractor

Site Manager shall interface with the user and USG and provide resolution to problems that may arise during contract performance. The Contractor Site Manager shall be responsible for maintaining an adequate system for tracking progress of this contract, assure ME rate is achieved, bringing it to completion and maintaining workable interfaces and relationships with the user. The Site Manager shall also ensure that Quality

Assurance and Configuration Management procedures are followed.

10.8 The Contractor shall be solely responsible for the selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control and termination of

Contractor employees in performance of this contract.

10.9 The Contractor shall be responsible for providing and ensuring the use of Personnel

Protective Equipment (PPE) as required by Contractor’s Safety Program. The Contractor shall develop and implement a Safety Program which complies with Section I, General

Requirements, of this PWS. This Safety Program shall be included in the PMP.

10.10 The Contractor shall submit an Accident/Incident Report within 24 hours of any event that results in personnel injury requiring more than minor first aid treatment IAW ASC/LAS

H034 Safety, Fire and Health Protection Program. (DI-SAFT-81563/T; A018)

10.11 The Contractor shall perform configuration management in conjunction with all maintenance activities. Configuration changes are those, which will alter the GTD systems or software upgrades, loads for avionics, communication systems, and other components. Components include GTD installed, in supply and vendor supplied parts.

10.12 The Contractor shall prepare and submit a monthly GTD ME Status Report to show the

ME status of each GTD. Failures and removal and replacement of major components shall be reported. The Contractor shall report the ME, Completed Missions (CM), Scheduled Missions (SM), hours used, and non-reportable hours, not operationally ready hours and calculate the monthly ME rate for the month IAW ASC/FMS-H-102 GTD

Reduced Payments. A certificate of service (Section J, Attachment 32) will be submitted with the GTD status report certifying the accuracy of the data. The Contractor shall implement a non-proprietary database to enter, track and report ATD maintenance and supply data to support CLS reporting requirements, including ME status. (DI-MGMT-

80368A/T; C002)

10.13 The Contractor shall participate in a quarterly Program Management Review (PMR). The

GTDs will be a subsection of the overall LAS PMR agenda. The Contractor shall ensure the Contractor team consists of person(s) capable of addressing questions in the areas of quality, safety, publications, maintenance, logistics, repair parts availability and repair procedures. The Contractor shall brief the status of the program and address any specific areas requested by the PMO.

10.14 Reserved

10.15 Transition Planning: The Contractor shall support phase-out activities if/when necessary at the end of the CLS performance period IAW ASC/LAS-H038, Support for Future

Modifications and Logistics Support. CLS may be extended by delivery order or modification. The Contractor shall develop a transition plan. (DI-MGMT-80004A/T;

A025)

11.0 REPORTS DELIVERABLES

The Contractor shall deliver data per Table 11.1.

DATA DELIVERABLES

Table 11.1

PWS

PARAGRAPH

DOCUMENTATION FREQUENCY ADDRESSEE CDRL Ref (if applicable)

2.7 Status Report

Quarterly NLT 10 th

Calendar day of the month following the quarter’s end. (April 10, July

10, Oct 10, Jan 10)

PMO

DI-MGMT-

80368A/T

A014

3.1 Security

Documentation

60 days prior to personnel deployment

USG, PMO

DI-MISC-81364/T

A027

7.3

Navigational Data

Base and Subscription

Updates

7 working days after update/subscription received User, PMO

DI-MISC-

80508B/T

A015

8.3 Syllabus and Training

Program

Submitted within 180 days of contract award

PMO

DI-ILSS-81070/T

B001

8.6 Training Materials 30 days prior to start of training User, PMO

DI-ILSS-80872/T

B002

8.9 Training Records

Delivered as directed, after completion of each training task User

DI-MISC-81421/T

B003

9.2 Facilities Plan

Submitted one time 90 days after contract award

PMO

DI-FACR-80976/T

C001

10.3 Project Management

Plan

Submitted 30 days after contract award then quarterly

PMO

DI-MGMT-

80004A/T

A025

10.10 Accident/Incident

Report

Within 24 hours of each occurrence User, PMO

DI-SAFT-81563/T

A018

10.12 GTD ME Status

Report

Monthly NLT 10 th calendar day of the month

PMO

DI-ILSS-81225/T

C002

10.15 CLS Transition Plan

90 days prior to end of ICS support

PMO

DI-MGMT-

80004A790/T

A025C006

12.0 OVER AND ABOVE (O&A)

12.1 Over and Above work will be directed by the CO and accomplished IAW Section H, Special Clause ASC/LAS-H003 Over-and-Above-Work. These efforts will be in the form of training or maintenance, discovered during the course of performance, and have been determined necessary to perform the mission. The Contractor shall place the GTD in non-reportable time (NRT) status while performing O&A maintenance. For O&A Non

Mission Effective (NME) discrepancies, NRT begins when the O&A action is identified and ends when the ATD is returned to an ME status. The Contractor shall notify the USG

Contracting Officer Representative (COR) immediately in writing when an O&A action is identified.

13.0 SERVICE SUMMARY (SS)

13.1 Service Summary (SS) Requirements: The Contractor shall ensure the performance objectives, performance thresholds, and surveillance methods are achieved as follows.

13.2 Performance Objectives and Thresholds. The Contractor shall achieve performance thresholds identified in the SS of this PWS (Table 13-1).

NOTE 1: The performance thresholds are designed to:

Align the Contractor performance with objectives.

Focus on critical success factors in meeting performance objectives.

Reflect performance goals.

Promote continuous improvement in performance.

NOTE 2: The USG will exercise surveillance over the performance thresholds. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the USG under any other provision of the contract.

13.3 Surveillance Methods. The Contractor shall support the USG surveillance methods as identified below.

Random sampling of recurring service outputs.

Periodic inspection of the process or output.

Customer Complaint.

NOTE 3: The USG will use these methods to evaluate The Contractor’s performance for the listed performance objectives. The USG will monitor the Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

SERVICE SUMMARY

Table 13.1

Performance

Objective

PWS

Para Performance Threshold

Surveillance

Methods Remedy

ME Rate shall be maintained at an

95% rate or better

(ME = keeping

GTDs operational to accomplish training)

2.4

Maintain 95% ME rate for each type of GTD for each month.

ME=CM/SM

ME=Mission

Effectiveness

CM= Completed Mission

SM= Scheduled Mission

Monthly Status

Report &

Customer

Complaint

Failure to obtain a 95% ME rate or better requires

Contractor to provide information to the CO that explains why the rate was not met and how the problem will be mitigated.

Reduced Payments Clause

ASC/FMS-H102 GTD

Reduced Payments Clause

Properly document all contract required

2.4, No more than two defects per month

Periodic

Inspections

Failure to meet threshold requires Contractor to maintenance to include ATD logbooks and all maintenance data forms required by the user

2.7 correct deficiencies within 2 days in a satisfactory manner

Proactive and effective management

10.2 No more than one valid

customer complaint per month

Customer

Complaint

Failure to meet threshold will require the Contractor to submit and implement a

CO approved resolution to satisfactorily address complaint

Accurate and complete reports delivered by due date

11.0

Data to be accurate and complete with no more than one report late per month

100%

Inspection

Failure to meet threshold will require Contractor to correct deficiencies within 2 days in a satisfactory manner and may delay service acceptance

APPENDIX A - ACRONYMS

ACA Associated Contractor Agreements

ATD Aviation Training Device

BATD Basic Aviation Training Device

CAS Close Air Support

CBT Computer Based Training

CCPs Contract Change Proposals

CLS Contractor Logistics Support

CO Contracting Officer

CoS Certificate of Service

CPI Critical Protected Information

CM Completed Missions

CONUS Continental United States

COR Contracting Officer Representative

COTS Commercial Off The Shelf

CRC CONUS Replacement Center

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

ECPs Engineering Change Proposals

FAA Federal Aviation Administration

FDO Foreign Disclosure Office

FMS Foreign Military Sales

FTD Flight Training Device

GR USG Representative

GTDs Ground Training Devices

HAZMAT Hazardous Material

IAW In Accordance With

ICS Interim Contractor Support

IOS Instructor Operator Station

ISR Intelligence, Surveillance Reconnaissance

IT Information Technology

LAS Light Air Support

ME Mission Effective

Mx Maintenance

NLT No Later Than

NME Not Mission Effective

NRT Non-Reportable Time

O&A Over and Above

OEM Original Equipment Manufacturer

OPTEMPO Operations Tempo

PHS&T Packaging, Handling, Shipping and Transportation

PMO Program Management Office

PMP Program Management Plan

PMR Program Management Review

PN Partner Nation

PPE Personnel Protective Equipment

PWS Performance Work Statement

QCP Quality Control Plan

SS Service Summary

SM Scheduled Missions

SRD Systems Requirement Document

USAF United States Air Force

USG United States Government

SECTION I - GENERAL REQUIREMENTS

A. Safety Program Requirements. The Contractor will implement a safety program that ensures protection of USG personnel and property. The program will consist of, as a minimum:

1. Mishap notification/reporting as defined in paragraph I.B. below.

2. A Safety Program that addresses, as a minimum, the subjects listed in Safety Program

Elements, Section II and to be used during performance of the work described in the contract.

B. Mishap Notification.

1. The Contractor shall notify the procuring Safety Office or a designated USG

Representative (GR) within one (1) hour of all mishaps or incidents. A written report of the mishap/incident shall be sent within three calendar days to the GR, who will forward it to the

Procuring Safety Office. For information not available at the time of initial written report, the

Contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the Safety Office.

2. Mishap notifications shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective actions (taken or proposed)

h. Other pertinent information

3. If requested by the designated USG representative, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office.

C. The safety provisions of this contract, shall apply to any subcontracts/subcontractors.

D. Safety requirements listed herein that do not concern Contractor’s operations or services shall be considered self-deleting as mutually agreed by the Contractor and the procuring office.

SECTION II - BIBLIOGRAPHY OF PUBLICATIONS/DIRECTIVES

These publications/directives and all supplements/changes thereto apply to the extent required by the provisions of Sections I, and II.

AFI 91-204 Sep 08 Safety Investigations and Reports

AFI 91-207 May 07 USAF Traffic Safety Program

AFOSH Std 91-66 Oct 97 General Industrial Operations

AFOSH Std 91-501 Jul 04 Air Force Consolidated Occupational Safety Standard

AFOSH Std 91-100 May 98 Aircraft Flight Line – Ground Operations and Activities

AFI 21-101 Jun 06 Aircraft and Equipment Maintenance Management

AFI 21-101,

AFMC Sup Dec 07 Aircraft and Equipment Maintenance Management

AFI 40-102 Jun 02 Tobacco Use in the Air Force

AFOSH Std 91-25 Feb 98 Confined Spaces