Section L - Attachment 7 Performance Work Statement
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- Light Air Support (LAS) Aircraft
- Solicitation number
- FA8637-10-R-6000
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Section L - Attachment 7 Performance Work Statement (PWS) for CONUS Stationed Aircraft LAS ICS (26 Apr 2011) - Amendment 6
Text of this file
FA8637-10-R-6000-0006
Section L, Attachment 7, Amendment 6
26 April 2011
PERFORMANCE WORK STATEMENT
(PWS)
For
CONUS STATIONED LAS AIRCRAFT
INTERIM CONTRACTOR SUPPORT (ICS)
PREPARING ORGANIZATION:
Light Attack Division
ASC/WWYA
Aeronautical Systems Center
Wright-Patterson AFB OH 45433
Table of Contents
1.0 DESCRIPTION OF SERVICES
2.0 MAINTENANCE CONCEPT
3.0 SECURITY REQUIREMENTS
4.0 SUPPLY OPERATIONS
5.0 TRANSPORTATION
6.0 SPECIAL TOOLS AND EQUIPMENT
7.0 TECHNICAL MANUALS/DATA
8.0 FACILITIES, PERSONNEL AND BASE SUPPORT
9.0 PROGRAM MANAGEMENT AND SITE MANAGEMENT
10.0 REPORTS DELIVERABLES
11.0 OVER AND ABOVE (O&A)
12.0 SERVICE SUMMARY (SS)
APPENDIX A - ACRONYMS
APPENDIX B – MISSION ESSENTIAL SUBSYSTEM LIST (MESL)
1.0 DESCRIPTION OF SERVICES
1.1 Purpose:
The Light Air Support (LAS) aircraft is a non-developmental aircraft being procured for
Building Partnership Capacities (BPC) air forces and USG agencies. The aircraft mission includes conducting advanced flight training, surveillance, air interdiction and close air support. The LAS aircraft shall be a single-engine, turboprop, fixed-wing aircraft, with tricycle style, retractable landing gear, tandem two-place pressurized cockpit with ejection seats, capable of operating from semi-prepared air fields and employing various munitions from NATO-compatible hard points. Ground training devices may be procured to support pilot training. Interim Contractor Support (ICS) will be required for all maintenance and supply requirements for the aircraft and associated support equipment for the first year of
LAS operations, with options for additional ICS as required. ICS includes all support actions required for operating and maintaining the aircraft, aircraft subsystems and support equipment. The ICS support includes aircraft maintenance and personnel; materials and inspections; supply of all spares and support equipment through a Contractor Operated and
Maintained Base Supply (COMBS); repair and overhaul of all repairable spares;
maintenance, repair or replacement of all support equipment; engine repair and engine overhaul and/or replacement. This effort also includes engineering services and field team support. The Contractor shall establish and maintain sustainment agreements with the
Original Equipment Manufacturers (OEMs) and vendors for data and technical support to maintain the LAS aircraft fleet. The LAS aircraft fleet shall consist of all aircraft supported by the ICS contractor at the CONUS location. ICS activation shall occur during the 3 months prior to arrival of the first aircraft at each operating location. ICS activation shall be complete and operational prior to first aircraft arrival.
1.2 Requirements:
1.2.1 The Contractor shall provide a qualified workforce, spares, support equipment and consumables to perform full ICS that includes the following areas:
Aircraft Maintenance (Mx)
Launch and Recovery
COMBS operations
Packing, Handling, Shipping and Transportation (PHS&T)
Special Tools and Test Equipment
Technical manuals and data
Program Management and Site Management
Contract Quality Administration
Contract Deliverables Requirements List
Maintain a Fully Mission Capable (FMC) rate of 80% on a fleet wide basis.
Maintain a Maintenance Cancellation Rate (MxC) at or below 5%
The LAS aircraft fleet shall consist of all aircraft at all customer operating location(s), per customer delivery order.
1.2.2 The contractor shall perform base activation at each operational location starting 3 months prior to arrival of first aircraft. During this period the Contractor shall assure the appropriate spares and support equipment are in place, activate office, shop and storage space, install necessary office equipment, communications and other requirements needed to perform ICS immediately upon arrival of the first aircraft. The contractor will assure
ICS personnel are in-processed with the appropriate host base organization. ICS activation shall be complete prior to first aircraft arrival at each operational location.
1.2.3 All defense services and supplies the Contractor is providing, as well as return and repair of repairable units, shall be subject to State Department export approval. The Contractor shall be responsible for export licenses, Technical Assistance Agreements, and approval.
1.2.4 The Contractor shall implement procedures to protect the identified Critical Protected
Information (CPI) or systems/components. The Contractor shall also protect any components which include anti-tamper provisions already built in.
1.2.5 Pilots and fuel are not the responsibility of the ICS contractor.
1.2.6 The Contractor shall plan and price the ICS, including spares and support equipment, according to the level of operational aircraft activity consistent with the fleet size planned per the aircraft ordering and delivery schedule.
2.0 MAINTENANCE CONCEPT
2.1 The Contractor shall maintain the aircraft, engines, accessories, systems, specialized mission systems, supply chain management, mission planning systems, mission debriefing systems and any other items necessary for operation and support of the aircraft in accordance with
Federal Aviation Administration (FAA), or equivalent, requirements for aircraft of the same type and ensure the aircraft meets mission requirements. Contractor personnel shall be FAA, or equivalent, certified in their respective area of expertise. The Contractor shall assure the aircraft continues to conform to its USAF Airworthiness Military Type Certificate and all other aspects of aircraft airworthiness.
2.2 The Contractor shall provide on-site expertise of system operation and maintenance. The
Contractor shall provide on-aircraft maintenance that includes fault isolation, remove and replace faulty hardware and verification of repairs for both the basic aircraft systems and
Special Mission Equipment (SME).
2.3 The Contractor shall be solely responsible to perform all scheduled and unscheduled maintenance in accordance with Original Equipment Manufacturers (OEMs) maintenance program, to include Service Bulletins (SBs), Airworthiness Directives (ADs), inspections and other notifications of deficiencies or changes.
2.4 The Contractor shall provide aircraft inspection data and aircraft data during the USAF
Airworthiness Assessment Team reviews.
2.5 The Contractor shall be held to an 80% Fully Mission Capable (FMC) rate on a fleet-wide basis per month based on 24 hours per day X 7 days per week aircraft availability. FMC is defined as the aircraft is capable of performing all assigned missions per the Mission
Essential Subsystem List (MESL). ICS staffing and operations shall be based on a 12 hours per day, 6 days per week schedule (see paragraph 2.6 below). The Contractor shall also be held to a Maintenance Cancellation Rate (MxC) of no more that 5%. See monthly Aircraft
Status Report, paragraph 9.14, for reporting requirements for FMC and MxC as defined in
ASC/FMS H-028, ICS Reduced Payments (Aug 2010).
2.6 The Contractor shall support maintenance and flight training operations six (6) days a week, twelve (12) hours per day. This 12-hour period may begin at different times of day depending on the operations schedule. Missions may occasionally be required outside this
12-hours operations window. The Contractor shall schedule ICS resources to accommodate the operations schedule. The Contractor shall maintain a Main Operating Base (MOB) capability to perform maintenance to achieve the required flight training schedules and aircraft mission capability rates for the LAS fleet. The required operations tempo
(OPTEMPO) of the LAS fleet is 60 hours per month per aircraft. The Contractor Site
Manager shall coordinate with the USAF to publish the weekly operations schedule to identify the planned operations and maintenance activities. The Contractor shall assure that all delivered aircraft are applied to the mission requirements in a relatively even manner to result in approximately the same flight hours per aircraft.
2.6.1 Non-Reportable Time (NRT) is deducted from total available hours for aircraft in the month when computing aircraft FMC. Aircraft in NRT status will not be designated as FMC for the hours of NRT. In any other circumstance, an aircraft cannot be moved to NRT status without the approval of Contracting Officer’s Representative (COR). NRT is defined in
ASC/FMS-H028, ICS Reduced Payments (Aug 2010).
2.7 The Contractor shall be available to assist the USAF in developing the weekly flight schedule. The weekly flying schedule should permit one aircraft to remain on the ground when possible for ground training, spare or alert duty, and/or scheduled periodic maintenance inputs such as phase inspections.
2.8 The Contractor shall maintain aircraft logbooks and maintenance data forms and assist the
USAF in the accurate completion of maintenance forms. The Contractor shall ensure the content is consistent with existing USAF flight/maintenance accounting data collection and management systems. The Contractor shall maintain the Air Force Technical Order
(AFTO) Form 781, 781A, 781F, G, H, J and K for each aircraft or maintain equivalent
USAF forms approved by the USAF and retain the AFTO 781 series or equivalent forms and discrepancy report forms. The Contractor shall maintain engine historical records using commercial forms. All aircraft and engine forms/records shall be available for Government review upon request. The Contractor has the sole responsibility of signing off all aircraft conditions; Red X’s (grounding conditions), Red Dash (Inspections), Red Diagonal (minor discrepancies) and certifying airworthiness of the aircraft. The Contractor shall use a
USAF-approved system to collect, store, modify, retrieve and report reliability and maintainability for each individual aircraft platform and associated aircraft and mission equipment systems. The system shall also record, track, and forecast time-change items, inspection cycle intervals and other special inspections as outlined in OEM manuals or technical orders.
2.9 The Contractor shall perform all maintenance, ground operations, operational checks, preventive maintenance and inspections, and aircraft servicing as listed in technical manuals and OEM directives to support mission capability rate requirements.
2.10 The contractor shall develop and use written Ground Operations Procedures (GOPs) to ensure that trained, qualified and or certified (in the case of contractor) personnel perform all aircraft ground operations to include procedures for housekeeping, flight line vehicle operation, and selecting, training, testing and certification of personnel in all normal and emergency operations (e.g. fire, explosions, severe weather, etc.). GOPs must include ground procedures, foreign object damage control program, training and certification, engine run procedures, and corrective action requests at a minimum. (DI-MISC-81418/T;
B004)
2.11 The Contractor shall provide all labor, services, equipment, tools, facilities, parts and materials, packaging and shipping to accomplish replacement, overhaul and/or repair of all aircraft, mission equipment and support equipment. All initial spare replacement and repairable items shall be new, including engines. When failed repairable items are processed for repair and return, the same item, by serial number, shall be returned to the
LAS ICS program.
2.12 The Contractor shall provide all required on-site technical repair support capabilities (such as aircraft structures, metal technology, Ground Support Equipment, fuel cell, wheel and tire, hydraulics, personal life support equipment, electronics/environmental functions and associated calibration equipment). The Contractor has the option to perform these functions on-site or off-site, as required to meet performance and mission standards.
2.13 The Contractor shall report potential aircraft deficiencies to the aircraft OEM engineering staff for evaluation to consider if an airworthiness directive or service bulletin should be issued. Additionally the Contractor shall also include this information in the Monthly Status
Report (paragraph 9.14).
2.14 The Contractor shall procure and manage all spares, support equipment, materials and supplies required to support the LAS fleet of aircraft and associated equipment throughout the ICS period to achieve 80% FMC. The Contractor shall procure and manage all spares, support equipment, materials and supplies in sufficient quantities in accordance with the
OEM Operational and Maintenance Procedure manuals (and as referenced in PWS 2.3) based on intended aircraft mission, defined flying time, OEM equipment reliability and other factors, to include but not limited to transportation activities, to assure FMC fleet wide of 80% or greater throughout the ICS period. The USAF will provide secure storage area for parts, materials, tools and equipment, and limited shop and storage space. The contractor shall provide a listing of recommended spares, consumables, support equipment, materials and supplies to support the LAS. The Contractor shall also provide a listing with the proposal of spares to be ordered as long lead. (DI-SESS-81619/T; C003)
2.15 The Contractor shall be responsible for the inspection, maintenance or replacement of
Support Equipment (SE) and Ground Support Equipment (GSE). Every attempt shall be made by the Contractor to repair damaged or broken equipment. Battle damage repair is not the responsibility of the Contractor but can be authorized as an Over & Above (O&A). The
Contractor shall keep common failure parts, lubricants and filters on hand for scheduled maintenance. The USAF will provide all fuel and fuel servicing equipment for the aircraft and support equipment.
2.16 The Contractor shall prepare and submit a weekly Maintenance Status Report to show all maintenance activity occurring during the preceding 7 day period to include inspections, servicing, scheduled maintenance and unscheduled maintenance. (DI-MGMT-80368A/T;
A014)
2.17 The Contractor shall develop and implement a commercially acceptable Ground Safety Plan and shall provide a copy to the Program Office. (DI-SAFT-81066/T; C004)
2.18 The Contractor shall interface with required technical personnel, including manufacturer representatives, USAF Program Office Engineers, etc. to resolve repairs not covered by technical data.
2.19 The Contractor shall advise the USAF when necessary to provide technical coordination, program support, safety of flight, deficiency correcting modification, retrofit support
(mandatory modifications), ground handling equipment and personal flight equipment to include life support equipment.
2.20 The Contractor shall assist the USAF and be responsible for scheduling and managing all aircraft maintenance (major and mini phase inspections) planning for the operating location.
2.21 The Contractor shall implement Unique Identification (UID) in accordance with MIL-STD-
130L, Change 1 for all aircraft parts, spares and peculiar support equipment.
3.0 SECURITY REQUIREMENTS
3.1 The Contractor shall provide information and documentation to comply with the requirements identified in DO-specific DD Form 254, DoD Contract Security
Classification Specification. (DI-MISC-81364/T; A027)
3.2 The Contractor shall ensure that DD Form 254 requirements are accomplished as part of the contract transition requirements. These shall include coordinating for security access requirements identified on the DD Form 254. Compliance with security requirements shall be monitored continuously and compliance shall be formally audited at least annually under the Contractor Quality Control Plan (QCP) in the Program Management
Plan (PMP) (paragraph 9.3).
3.3 The Contractor shall address personnel roles, responsibilities, and accountability. The
Contractor shall provide instructions pertaining to obtaining, retaining, and/or removing clearances.
3.4 The Contractor shall obtain and maintain required security clearances for all personnel.
Contractor personnel shall comply with individual site security requirements and shall ensure employees possess required security clearances not later than 180 days after contract award.
3.5 The Contractor shall submit all requirements for clearance processing within 14 days of employment confirmation, whether selected from the incumbent workforce or new hires.
The Contractor is permitted to utilize interim clearance until official clearance is granted.
4.0 SUPPLY OPERATIONS
4.1 The Contractor shall establish and maintain a COMBS operation at the main operating base for storing, securing and managing consumables, parts and spares. The Contractor shall include a COMBS Operations and Management Plan in the Program Management Plan
(paragraph 10.3).
4.2 The Contractor shall implement standard warehouse, inventory & accounting, issue, requisition, receipt, shipment, turn-in, transfer and disposal procedures. The Contractor shall be able to store, secure, control and inspect consumables, spares and equipment. The
Contractor shall process transactions, maintain accounting documentation (logs, ledgers, listings and forms), maintain accurate supply records and control the documents and report files.
4.3 The Contractor shall process LAS supply and equipment items to be shipped to off-base locations for calibration or repair and return.
4.4 The Contractor shall utilize the Mission Essential Subsystem List (MESL) identified in
Appendix C, in accordance with (IAW) AFI 21-103, Chapter 2, paragraphs 2.25-2.27
(http://www.e-publishing.af.mil/shared/media/epubs/AFI21-103.pdf), as an input to identifying, ordering, and stock necessary parts. The Contractor shall manage a maintenance bench stock, including stocking, tagging and understanding reorder points.
4.5 Contractor shall use an inventory system that will collect, store, modify, retrieve and supply indicative data for the associated aircraft and mission equipment systems. The system shall also record, track, and forecast shelf-life expiration and calibration, inspection cycle intervals and other special inspections as outlined in OEM manuals or technical publications. Contractor shall maintain the capabilities to perform manual supply procedures when electronic procedures are not possible. The Contractor shall prepare and submit a monthly Parts Status Report to show supply activity that occurred during the previous month (parts in stock, parts issued, repairables generated, repairables processed for http://www.e-publishing.af.mil/shared/media/epubs/AFI21-103.pdf repair, additional spares procured). These shall include all parts stocked at the in-country location as well as other storage points and those enroute/in-process for restockage or repair.
(DI-ILSS-80483/T; C005)
4.6 The Contractor shall utilize a commercial method to rapidly ship parts and supplies to/from
CONUS to address Not Mission Capable – Supply (NMCS) aircraft status.
5.0 TRANSPORTATION
5.1 The Contractor shall develop and implement commercial transportation for shipment of all spares, equipment, material and supplies required for ICS. This includes shipment of repairable items from the operational location to vendor repair centers and return. The
Contractor shall devise a recognized Transportation Control Number (TCN) that assists inventory tracking between overseas locations, to and from stateside supply and to and from vendor repair centers. The Contractor shall assure that modes of transportation provide low risk, secure delivery, such as air delivery services directly to the final destination. The
Contractor shall develop and submit a transportation plan with the Program Management
Plan (paragraph 9.3).
5.2 The Contractor shall follow best practices and Government laws/regulations for applicable
Hazardous Material (HAZMAT) policies and procedures when transporting material.
5.3 The Contractor shall provide its own ground transportation within the operating location.
6.0 SPECIAL TOOLS AND EQUIPMENT
6.1 The Contractor shall provide, inventory, control and care for any special tools and equipment. The Contractor shall ensure tools and equipment are kept in calibration and are serviceable.
6.2 The Contractor shall immediately report all instances of lost tools that could potentially compromise safe aircraft operation or cause Foreign Object Damage (FOD). Instances of
FOD shall be reported. (DI-SAFT-81563/T; A018)
6.3 The Contractor shall establish on-site repair policies and procedures before shipping assets for repair. These policies and procedures shall be included in the PMP (paragraph 9.3).
7.0 TECHNICAL MANUALS/DATA
7.1 The Contractor shall maximize the use of commercial manuals obtained from the OEM.
These shall include Flight Operations Manuals and Operations and Maintenance Manuals for the aircraft and associated support equipment. The Contractor shall obtain all
Airworthiness Directives (ADs) and Service Bulletins (SBs) issued by the OEM or the
FAA, or equivalent, within five calendar days of issuance. The Contractor shall notify the
Program Manager (PM) and USAF representative within twenty-four (24) hours of receipt of FAA, or equivalent, notices, ADs and SBs. The Contractor shall establish and submit to the Program Office a method to comply with all notices within seven calendar days of receipt. The Contractor shall comply with its contents and intent upon approval by the
Contracting Officer (CO) and PM. Once authorized, the Contractor shall perform the maintenance in conjunction with extended aircraft downtime. The Contractor shall perform
SB, AD and OEM directed modification in scope. The contractor shall submit an Advanced
Change Study Notice (ACSN) if a CCP or ECP is required to implement the SB, AD or
OEM directed modification. (ASC/LAS-H041, Changes to Flight Operations Manuals and
Maintenance and Operational Data (Sep 2010)). (DI-CMAN-81246A; A030)
7.2 The Contractor shall immediately coordinate with USAF certifying authority and OEM representatives if Contractor detects a situation that warrants the creation of an AD or SB.
Additionally, the Contractor shall immediately notify the local USAF representative and make recommendations to the USAF organization on the airworthiness and safety of the fleet. (DI-MISC-80508B/T; A015)
7.3 The Contractor shall maintain Flight Operations Manuals and Operations and Maintenance
Manuals with changes that combine OEM supplemental and delivered technical data. The
Contractor shall maintain sufficient quantities of vendor manuals in order to support mission operations. All manuals for operational and maintenance use shall be paper copies. The
Contractor shall establish a centralized computer repository of all delivered/in-use technical data and ensure its currency. When possible, the entire technical data content shall be stored in electronic format on the centralized computer repository. The Contractor shall provide a means to access updates electronically in an expeditious manner (Internet, DVD, etc.). The
Contractor shall allow USAF personnel access to all technical data and/or provide the USAF with their own copies/subscriptions.
7.4 The Contractor shall provide the program office full access to all maintenance and operational technical data required to operate and maintain the aircraft, to include munitions loading. The Contractor shall provide the Program Office with subscriptions to technical information systems as required. This technical data shall include all OEM and Contractor installed systems on the aircraft. (DI-MISC-80508B/T; A015)
7.5 The Contractor shall purchase and maintain current navigational database subscriptions.
The Contractor shall distribute updates by download, disk or hard copy. Updates shall be downloaded to the aircraft within 7 working days of receipt in country. Subscription details and status (expiration, renewal dates) shall be provided. (DI-MISC-80508B/T; A015)
8.0 FACILITIES, PERSONNEL AND BASE SUPPORT
8.1 The following infrastructure will be available at the operational location:
Ramp space
Hangar space
Office space
Spares and equipment storage space
Aircraft fuel storage and delivery
Munitions, Cartridge Activated Devices (CAD), and Propellant Activated Devices
(PAD)
Security services
Facility power
Office and storage space is unfurnished. The Contractor shall provide vehicles for
Contractor use, furniture, shelving, storage aids, computer workstations/software, and any other required items not identified above as being provided in the infrastructure.
8.2 The Contractor shall prepare a Facilities Plan to identify the facilities and accommodations needed for working at the operational location. The contractor may conduct site surveys at the operational locations to determine specific site requirements and configurations. If a survey is conducted, the contractor shall include the results of the site survey in the
Facilities Plan and identify any deficiencies noted during the survey. The contractor must consider that additional infrastructure may be added or planned after the site survey. (DI-
FACR-80976/T; C001)
9.0 PROGRAM MANAGEMENT AND SITE MANAGEMENT
9.1 The Contractor shall manage the projected schedules, performance, risks and data to provide
ICS support that satisfies the USAF performance requirements.
9.2 The Contractor shall be proactive and effective in managing the program to identify, resolve and respond to any problems in a timely manner and with minimal government oversight.
Effective management includes internal communications within the Contractor’s corporation and external communications with USAF, vendors and sub contractors.
9.3 The Contractor shall develop a Program Management Plan (PMP) to be submitted within 30 days of contract award (DI-MGMT-80004A/T; A025). The PMP shall include development and implementation of the following:
COMBS Operations and Management Plan
On-site Repair policies and procedures
Current maintenance, technical and navigational database subscriptions details and status (expiration/renewal dates, types of subscriptions, etc.)
Commercially acceptable Corrosion Control Program
Safety Program per ASC/LAS-H034 SAFETY, FIRE AND HEALTH PROTECTION
PROGRAM (AUG 2010)
Foreign Object Damage (FOD)/Tool Control Program
ICS Transition Plan (Deferred in accordance with paragraph 9.18 below)
Quality Control Plan (QCP)
Aging Aircraft Management Plan
Transportation Plan
9.4 The Contractor’s FOD/Tool control program shall include silhouetting/shadowing and tool arrangements, tool markings and use of sign-out logs. A master inventory list of all tools and support equipment shall be created and maintained. Critical (Major) FOD items/areas include engines and engine compartment, throttle quadrant, crew compartment, and any area of the aircraft containing flight control cables, pushrods, quadrants, pulleys.
9.5 The Contractor’s program manager and site manager shall interface with the LAS Program
Management Office (PMO), the USAF and other offices via weekly telecoms to discuss aircraft status, parts status, USAF requirements, etc.
9.6 The Contractor site manager shall attend or send a representative to scheduling meetings chaired by the USAF to discuss phase flow management, aircraft and engine status and any parts shipping issues.
9.7 The Contractor shall ensure subcontractor agreements are in effect at the start of the contract period of performance. The Contractor shall ensure aircraft maintenance performance metrics are not impacted as a result of the inability to obtain data or support from subcontractors.
9.8 The Contractor shall identify and provide an on-site Site Manager to be the single focal point for management and direction of the Contractor’s internal activities. The Contractor
Site Manager shall interface with the USAF and provide resolution to problems that may arise during contract performance. The Contractor Site Manager shall be responsible for maintaining an adequate system for tracking progress of this contract, assure FMC rate is achieved, bringing it to completion and maintaining workable interfaces and relationships with the USAF. The Site Manager shall also ensure that Quality Assurance and
Configuration Management procedures are followed. If changes are required, the
Contractor shall submit a change request to the PMO.
9.9 The Contractor shall be solely responsible for the selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, and control of Contractor employees in performance of this contract The USG may direct the removal of an employee with sufficient justification. The Contractor shall ensure on-site personnel are identifiable by the wearing of badges and present a professional appearance and demeanor at all times.
9.10 The Contractor shall be responsible for providing and ensuring the use of Personnel
Protective Equipment (PPE) as required by Contractor’s Safety Program. The Contractor shall develop and implement a Safety Program which complies with Appendix C of this
PWS. This Safety Program shall be included in the PMP.
9.11 The Contractor shall submit an Accident/Incident Report within 24 hours of any event that results in personnel injury requiring more than minor first aid treatment, aircraft damage beyond minor cosmetic issues, and flight incidents that resulted in unplanned, unusual maneuvers or evasive action in accordance with ASC/LAS H034 Safety, Fire and Health
Protection Program (Aug 2010). (DI-SAFT-81563/T; A018)
9.12 The Contractor shall assist the USAF and PMO to perform continual configuration management in conjunction with all maintenance activities, which will alter the aircraft, engine and subsystem configuration.
9.13 The Contractor shall assist the USAF and PMO in maintaining configuration management of software upgrades and loads for all avionics, communication systems and components.
Components include aircraft installed, in supply and vendor supplied parts.
9.14 The Contractor shall prepare and submit a monthly Aircraft Status Report to show the status of each assigned aircraft and flying and significant maintenance activity during the month.
Failures and removal and replacement of major components shall be reported. The
Contractor shall report the possessed hours, non-reportable hours, not operationally ready hours and calculate the monthly Fully Mission Capable rate and Maintenance Cancellation
Rate for the month. The Contractor shall implement a non-proprietary database to enter, track and report LAS aircraft maintenance and supply data to support ICS reporting requirements, including FMC status and MxC status. See ASC/FMS H-028 entitled "ICS
Reduced Payments (Aug 2010) and ASC/FMS H-035 entitled “ICS Maintenance
Cancellation Payment Reductions (Aug 2010)” . (DI-ILSS-81225/T; C002)
9.15 The Contractor shall participate in quarterly Program Management Reviews (PMRs). ICS shall be addressed as a subsection of the LAS PMRs. The Contractor shall ensure the
Contractor team consists of person(s) capable of addressing questions in the area of quality, safety, publications, maintenance, logistics, repair parts availability and repair procedures.
The Contractor shall brief the status of the program and address any specific areas requested by the USG.
9.16 The Contractor shall prepare and submit a monthly Program Status Report to include all ICS activity for the preceding month. The report shall address maintenance, supply, transportation and any other significant activity or issues. (DI-MGMT-80368A/T; A014)
9.17 Small Business Participation: The offeror shall develop, implement and monitor the Small
Business Subcontracting and Participation Plan and report on a semi-annual basis, actual achievement of meeting the targets set forth in the plan. The plan will be updated in accordance with ASC/LAS-H-039, Small Business Participation Monitoring (Aug 2010) and Contract Data Requirements List of the contract. (DI-MGMT-81642; A028)
Small Business Participation: The Offeror shall submit a Small Business Subcontracting and Participation Plan to identify and commit to small business in contract performance on the LAS Aircraft program. The contractor shall describe how they will increase small business participation. The plan will be updated in accordance with ASC/LAS-H039, Small
Business Participation Monitoring (AUG 2010) and Contract Data Requirements List of the contract. The offeror shall implement the contractual Small Business Participation Plan, as attached to Section J, and report on a semi-annual basis actual achievement of meeting the targets set forth in the plan. (DI-MGMT-81642; A028)
9.17 [Reserved]
9.18 The Contractor shall support phase-out activities in accordance with ASC/LAS-H038, Support for Future Modifications and Logistics Support (Aug 2010). The Contractor shall develop a transition plan. (DI-MGMT-80004/T; A025)
10.0 REPORTS DELIVERABLES
The Contractor shall deliver data per Table 10.1.
DATA DELIVERABLES
Table 10.1
PWS
PARAGRAPH
DOCUMENTATION FREQUENCY ADDRESSEE CDRL Ref (if applicable)
2.10 Ground Operations
Procedures 90 days prior to ICS activation PMO
DI-MISC-81418T
B004
2.14 Spare Parts Package 90 days prior to ICS end PMO
DI-SESS-81619/T
C003
2.16 Weekly Maintenance
Status Report Weekly PMO
DI-MGMT-
80368A/T
A014
2.17 Ground Safety Plan 180 days prior to ICS activation USG, PMO
DI-SAFT-81066/T
C004
3.1 Security
Documentation
60 days prior to personnel deployment
USG, PMO
DI-MISC-81364/T
A027
4.5 Parts Usage Report
Monthly NLT 10 th calendar day of month
PMO
DI-ILSS-80483/T
C005
6.2 FOD/Lost Tool Report
Within 24 hours of each occurrence
USG, USAF,
PMO
DI-SAFT-81563/T
A018
7.1 Advanced Change
Study Notice (ACSN) As required PMO
DI-CMAN-
81246A
A030
7.2
Airworthiness
Directive/Service
Bulletin Notification
As required PMO
DI-MISC-
80508B/T
A015
7.4 Technical Data
Subscription As required PMO
DI-MISC-
80508B/T
A015
7.5 Navigation Database
Subscription As required PMO
DI-MISC-
80508B/T
A015
8.2 Facilities Plan
Submitted one time 90 days after contract award
PMO
DI-FACR-80976/T
C001
9.3 Program Management
Plan
Submitted within 30 days of contract award
PMO
DI-MGMT-
80004A/T
A025
9.11 Accident/Incident
Report
Within 24 hours of each occurrence
USG, USAF,
PMO
DI-SAFT-81563/T
A018
9.14 Aircraft Status Report
Reported Monthly NLT 10 th calendar day of month
PMO
DI-ILSS-81225/T
C002
9.16 Program Status Report
Monthly NLT 10 th calendar day of month
PMO
DI-MGMT-
80368A/T
A014
9.17 Small Business Plan Semi Annual PMO
DI-MGMT-81642
A028
9.18 ICS Transition Plan
90 days prior to end of ICS support
PMO
DI-MGMT-
80004/T
A025
11.0 OVER AND ABOVE (O&A)
11.1 Over and Above work will be directed by the CO and accomplished in accordance with
Section H, Special Clause ASC/LAS-H003 Over-and-Above-Work. These efforts may be in the form of training or maintenance, discovered during the course of performance, and have been determined necessary to perform the mission. The Contractor shall place the aircraft in non-reportable time (NRT) status while performing O&A maintenance. For
O&A Non Mission Capable (NMC) discrepancies, NRT begins when the O&A action is identified and ends when the aircraft is returned to a FMC status. The Contractor shall notify the USG COR immediately in writing when an O&A action is identified.
11.2 The Contractor shall provide all direct and indirect materials, labor, services, equipment, tools, facilities and data to perform O&A tasks. O&A tasks can include Government imposed maintenance, aircraft modification, special inspection mandated by USAF, Contractor Field Team (CFT) requirement, Designated Engineering Representative (DER) assistance when required, off-site repair requests, inspection and/or repair of any type of damage induced by severe turbulence, lightning strikes, bird strikes, hail, fire, wind storm, other acts of nature, hard landings, sudden stoppage of the engines, operating limits in excess of the aircraft tolerances or parameters, Airworthiness Directives, Service Bulletins, Service Instructions, enemy hostile action, terrorism, vandalism, FOD and other damage not induced by Contractor, as directed by the Contracting Officer (CO) to return the aircraft to
FMC condition.
11.3 The Contractor shall place the aircraft in NRT status for O&A requests. For O&A Non
Mission Capable (NMC) discrepancies, NRT begins when the O&A action is identified and ends when the aircraft is returned to an FMC status. The Contractor shall notify the
Government COR immediately when an O&A action is identified.
11.4 Contractor Field Team (CFT Requirements):
11.4.1 Aircraft On Ground (AOG) Field Team The USAF may require telephone consult with the Contractor for repair actions. The Contractor shall provide a twenty-four (24) hour, seven (7) day a week point of contact to the USAF, and the Program Office. If an aircraft should become disabled and unflyable while away from the Main Operating Base:
11.4.1.1 The Contractor shall inform the COR of the requirement for a field team within 8 hours of initial notification.
11.4.1.2 The Contractor shall provide a written estimate for AOG field team support using
O&A labor and material rates (Attachment XX to contract) to the COR within 36 hours of notification.
11.4.1.3 The Contractor shall provide an approach to support the requirement. The Contractor shall provide response to an AOG Field Team requirement with all logistical assets required to recover the aircraft within a timeline coordinated with the PMO.
11.4.1.4 The Contractor shall dispatch a field team to any secure location, using military transport, as authorized by the US Government or DoD approved USAF crew or DoD will provide transportation to and from these specific locations. The Contractor Field
Team (CFT) shall annotate in the aircraft maintenance records with completed repair actions and when the aircraft was returned to service or coordinate the activities to ferry the aircraft to a suitable repair facility.
11.4.1.5 The Contractor shall provide personnel, technical and engineering support, equipment, tools, replacement parts and data necessary to return the aircraft to airworthy condition for return to the main operating base.
12.0 SERVICE SUMMARY (SS)
12.1 Service Summary (SS) Requirements: The Contractor shall ensure the performance objectives, performance thresholds, and surveillance methods are achieved as follows.
12.2 Performance Objectives and Thresholds. The Contractor shall achieve performance thresholds identified in the SS of this PWS (Table 13-1).
NOTE 1: The performance thresholds are designed to:
Align the Contractor performance with objectives.
Focus on critical success factors in meeting performance objectives.
Reflect performance goals.
Promote continuous improvement in performance.
NOTE 2: The USAF will exercise surveillance over the performance thresholds. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.
12.3 Surveillance Methods. The Contractor shall support the USAF surveillance methods as identified below.
Random sampling of recurring service outputs.
Periodic inspection of the process or output.
Customer Complaint.
NOTE 3: The USAF will use these methods to evaluate The Contractor’s performance for the listed performance objectives. The USAF will monitor the Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.
12.4 Full Mission Capable (FMC) rates shall be calculated using the following example.
FMC Rate = Total Actual FMC Hours
Total Reportable Time
Total Reportable Time = Total Available Time – Non-Reportable Time (NRT)
12.5 Maintenance Cancellation Rate (MxC)
Maintenance Cancellation Rate measures the frequency that a planned training or combat mission is not flown due to a maintenance condition that precludes an aircraft from taking off. If a spare aircraft is available and the mission is flown, the maintenance condition will not count toward the MxC rate. Only one aircraft will be assigned as a back-up. If the back-up fails, the mission is cancelled and must be rescheduled. In the event of a formation flight, a maintenance abort of one aircraft will count as aborts for both aircraft in the formation. The Contractor is required to provide maintenance service that results in an MxC rate at no more than 5%. The rate will be evaluated monthly. The following formula will be used to calculate the MxC.
MxC (%) = _____Sx – (.5(Sal + Srl))____ x 100
(Ss + Sa + Sr) – (Sxw + Sxo)
Sx = Aircraft Not Available
Sal = Add on sorties that launched
Srl = Rescheduled sorties that launched
Ss = Sorties scheduled on the original, approved flight schedule
Sa = Add on event
Sr = Rescheduled sortie
Sxw = Sorties cancelled due to Weather
Sxo = Sorties cancelled due to Operations
Note: Sxo and Swx cancellations for Sa and Sr events that don’t launch will not be included in the “Ss – (Sxw + Sxo)” formula.
Example of MxC calculation:
Where 152 events were scheduled; 2 events were added on and launched; 3 events were rescheduled for later times with only 2 successful launches; 12 events were cancelled for
Ops; 40 events cancelled for weather; 5 events were not launched due to downing discrepancies that were due to contractor maintenance.
(5) – (.5 (2 + 2)) X100 MxC = 2.86% (Less than 5%; no penalty)
(152 + 2+3) – (40+12))
SERVICE SUMMARY
Table 12.1
Performance
Objective
PWS
Para Performance Threshold
Surveillance
Methods Remedy
FMC Rate shall be maintained at an
80% rate or better
1.2.1, 2.6.1, 2.14, 9.8, 9.14, 11.1, 11.2, 11.3, 12.4
Maintain 80% FMC rate for the combined advanced trainer and
LAS fleet for each month
Monthly Status
Report &
Customer
Complaint
Failure to obtain an 80%
FMC rate or better requires
Contractor to provide information to the CO that explains why the rate was not met and how the problem will be mitigated.
Further, the Reduced
Payments clause will result in reduced payments to compensate for loss of mission opportunity. See
ASC/LAS H-028 entitled
"ICS Reduced Payments."
MxC Rate shall be maintained at a 5% rate or lower
1.2.1, 12.5
Maintain 5% MxC rate or less for the combined advanced trainer and LAS fleet for each month
Monthly Status
Report and
Customer
Complaint
Failure to maintain an MxC rate at or below 5% requires the Contractor to provide information to the CO why the rate was not met and how the problem will be resolved to assure future
MxC performance is improved. Further, the
Reduced Payments clause will result in reduced payments to compensate for loss of mission opportunity.
See ASC/LAS H-035 entitled "ICS Maintenance
Cancellation Payment
Reductions"
Properly document all contract required maintenance to include aircraft logbooks and all maintenance data forms required by the USAF
2.8 No more than two
defects per month
Periodic
Inspections
Failure to meet threshold requires Contractor to correct deficiencies within 2 days in a satisfactory manner
Proactive and effective management
9.2 No more than one valid
customer complaint per month
Customer
Complaint
Failure to meet threshold will require the Contractor to submit and implement a
CO approved resolution to satisfactorily address complaint
Follow FOD/Tool
Control Plan 9.4
100% for safety or critical (major) items listed in 11.4, other inspections result in no more than one minor finding each month
Periodic
Inspections
Failure to comply with developed FOD/Tool
Control plans will require the Contractor to submit and implement a CO approved resolution to satisfactorily address and correct
FOD/Tool findings
Accurate and complete reports 10.0
Data to be accurate and complete with no more than one report late per
100%
Inspection
Failure to meet threshold will require Contractor to correct deficiencies within 2 delivered by due date month days in a satisfactory manner and may delay service acceptance
APPENDIX A - ACRONYMS
ACO Administrative Contracting Officer
ACSN Advanced Change Study Notice
AD Airworthiness Directive
AFTO Air Force Technical Order
AOG Aircraft on Ground
BPC Building Partnership Capacities
CFT Contractor Field Team
CO Contracting Officer
COMBS Contractor Operated and Maintained Base Supply
CONUS Continental United States
COR Contracting Officer Representative
CPI Critical Protected Information
DER Designated Engineering Representative
DoD Department of Defense
FAA Federal Aviation Administration
FFP Firm Fixed Price
FMC Fully Mission Capable
FMS Foreign Military Sales
FOD Foreign Object Damage
GOPs Ground Operating Procedures
GSE Ground Support Equipment
HAZMAT Hazardous Material
IAW In Accordance With
ICS Interim Contractor Support
LAS Light Air Support
MESL Mission Essential Subsystem List
MOB Main Operating Base
Mx Maintenance
MxC Maintenance Cancellation
NMC Not Mission Capable
NMCS Not Mission Capable - Supply
NRT Non-Reportable Time
O&A Over and Above
OEM Original Equipment Manufacturer
OPTEMPO Operations Tempo
PHS&T Packaging, Handling, Shipping and Transportation
PM Program Manager
PMO Program Management Office
PMP Program Management Plan
PMR Program Management Review
PPE Personnel Protective Equipment
PWS Performance Work Statement
QCP Quality Control Plan
SB Service Bulletin
SE Support Equipment
SS Service Summary
SME Special Mission Equipment
TCN Transportation Control Number
UID Unique Identification
USAF United States Air Force
USG United States Government
APPENDIX B – Mission Essential Subsystem List (MESL)
NOTE: To be Developed by LAS Contractor
LAS MESL
Item
System
Remarks, Limitations
Exceptions Full Systems List
Basic Systems List
Training
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