Section L - Attachment 8 PWS for OCONUS Stationed LAS Aircraft ICS Maintenance Training

FA8637-10-R-6000-0006

Section L, Attachment 8, Amendment 6

26 April 2011

PERFORMANCE WORK STATEMENT

(PWS)

For

OCONUS STATIONED LAS AIRCRAFT

INTERIM CONTRACTOR SUPPORT

And

MAINTENANCE TRAINING

PREPARING ORGANIZATION:

Light Attack Division

ASC/WWYA

Aeronautical Systems Center

Wright-Patterson AFB OH 45433

Table of Contents

1.0 DESCRIPTION OF SERVICES

2.0 MAINTENANCE CONCEPT

3.0 SECURITY REQUIREMENTS

4.0 SUPPLY OPERATIONS

5.0 TRANSPORTATION

6.0 SPECIAL TOOLS AND EQUIPMENT

7.0 TECHNICAL MANUALS/DATA

8.0 TRAINING

9.0 FACILITIES, PERSONNEL AND BASE SUPPORT

10.0 PROGRAM MANAGEMENT AND SITE MANAGEMENT

11.0 REPORTS DELIVERABLES

12.0 OVER AND ABOVE (O&A)

13.0 SERVICE SUMMARY (SS)

APPENDIX A - ACRONYMS

APPENDIX B – MISSION ESSENTIAL SUBSYSTEM LIST (MESL)

1.0 DESCRIPTION OF SERVICES

1.1 Purpose

The Light Air Support (LAS) aircraft is a non-developmental aircraft being procured for

Building Partnership Capacities (BPC) air forces and USG agencies. The aircraft mission includes conducting advanced flight training, surveillance, air interdiction and close air support. The LAS aircraft shall be a single-engine turboprop fixed-wing aircraft with tricycle, retractable landing gear, tandem two-place pressurized cockpit with ejection seats, capable of operating from semi-prepared air fields and employing various munitions from

NATO-compatible hard points. Ground training devices may be procured to support pilot training. Interim Contractor Support (ICS) will be required for all maintenance and supply requirements for the aircraft and associated support equipment for the first year of LAS operations, with options for additional ICS as required. ICS includes all support actions required for operating and maintaining the aircraft, aircraft subsystems and support equipment. The ICS support includes aircraft maintenance and personnel; materials and inspections; supply of all spares and support equipment through a Contractor Operated and

Maintained Base Supply (COMBS); repair and overhaul of all repairable spares;

maintenance, repair or replacement of all support equipment; engine repair and engine overhaul and/or replacement. The Contractor shall provide structured On-the-Job Training

(OJT) at the in-country operational locations to user maintenance technicians. This effort also includes engineering services and field team support. The Contractor shall establish and maintain sustainment agreements with the major Original Equipment Manufacturers

(OEMs) and vendors for data and technical support to maintain the LAS aircraft fleet. The

LAS aircraft fleet shall consist of all aircraft supported by the ICS contractor within the

OCONUS country. ICS activation shall occur during the 3 months prior to arrival of the first aircraft at each operating location. ICS activation shall be complete and operational prior to first aircraft arrival.

1.2 Requirements

1.2.1 The Contractor shall provide a qualified workforce, spares, support equipment and consumables to perform full ICS that includes the following areas:

Aircraft Maintenance (Mx)

Launch and Recovery

COMBS operations

Packing, Handling, Shipping and Transportation (PHS&T)

Special Tools and Test Equipment

Technical manuals and data

Maintenance Training

Program Management and Site Management

Contract Quality Administration

Contract Deliverables Requirements List

Maintain a Fully Mission Capable (FMC) rate of 80% on a fleet wide basis.

Maintain a Maintenance Cancellation Rate (MxC) at or below 5%

The LAS aircraft fleet shall consist of all aircraft at all customer operating location(s), per customer delivery order.

1.2.2 The contractor shall perform base activation at each operational location starting 3 months prior to arrival of first aircraft. During this period the Contractor shall assure the appropriate spares, consumables and support equipment are in place, activate office, shop and storage space, and install necessary office equipment, communications and other requirements needed to perform ICS immediately upon arrival of the first aircraft. The contractor will assure ICS personnel are in-processed with the appropriate host base organization for assignment of living quarters, messing facilities, and other personnel accommodations. ICS activation shall be complete prior to first aircraft arrival at each operational location.

1.2.3 All defense services and supplies the Contractor is providing, as well as return and repair of repairable units, shall be subject to State Department import/export approval. The

Contractor shall be responsible for import/export licenses, Technical Assistance

Agreements, and approval.

1.2.4 The Contractor shall implement procedures to protect the identified Critical Protected

Information (CPI) or systems/components. The Contractor shall also protect any components which include anti-tamper provisions already built in.

1.2.5 Pilots and fuel are not the responsibility of the ICS contractor.

1.2.6 The Contractor shall plan and price the ICS, including spares and support equipment, according to the level of operational aircraft activity consistent with the fleet size and location planned per the aircraft ordering and delivery schedule.

2.0 MAINTENANCE CONCEPT

2.1 The Contractor shall maintain the aircraft, engines, accessories, systems, specialized mission systems, supply chain management, mission planning systems, mission debriefing systems and any other items necessary for operation and support of the aircraft in accordance with

Federal Aviation Administration (FAA), or equivalent, requirements for aircraft of the same type and ensure the aircraft meets mission requirements. Contractor personnel shall be FAA, or equivalent, certified in their respective area of expertise. The Contractor shall assure the aircraft continues to conform to its USAF Airworthiness Military Type Certificate and all other aspects of aircraft airworthiness.

2.2 The Contractor shall provide on-site expertise of system operation and maintenance. The

Contractor shall provide on-aircraft maintenance that includes fault isolation, remove and replace faulty hardware and verification of repairs for both the basic aircraft system and

Special Mission Equipment (SME).

2.3 The Contractor shall be solely responsible to perform all scheduled and unscheduled maintenance in accordance with Original Equipment Manufacturers (OEMs) maintenance program, to include Service Bulletins (SB), Airworthiness Directives (AD), inspections and other notifications of deficiencies or changes.

2.4 The Contractor shall provide aircraft inspection data and aircraft data during the USAF

Airworthiness Assessment Team reviews.

2.5 The Contractor shall be held to an 80% Fully Mission Capable (FMC) rate on a fleet-wide basis per month based on 24 hour per day X 7 days per week aircraft availability. FMC is defined as the aircraft is capable of performing all assigned missions per the Mission

Essential Subsystem List (MESL). ICS staffing and operations shall be based on a 12 hours per day, 6 days per week schedule (see paragraph 2.6 below.) The Contractor shall also be held to a MxC of no more that 5%. See monthly Aircraft Status Report, paragraph 10.15, for reporting requirements for FMC and MxC as defined in ASC/FMS H-028, ICS Reduced

Payments (Aug 2010).

2.6 The Contractor shall support maintenance and training operations six (6) days a week, twelve (12) hours per day. This 12-hour period may begin at different times of day depending on the operations schedule. Missions may occasionally be required outside this

12-hours operations window. The Contractor shall schedule ICS resources to accommodate the operations schedule. The Contractor shall maintain a Main Operating Base (MOB) capability to perform maintenance to achieve the required training schedules and aircraft mission capability rates for the LAS fleet. The required operations tempo (OPTEMPO) of the LAS fleet is 60 hours per month per aircraft. The Contractor Site Manager shall coordinate with the user/USG to publish the weekly operations schedule with the user representative to identify the planned operations and maintenance activities. The Contractor shall assure that all delivered aircraft are applied to the mission requirements in a relatively even manner to result in approximately the same flight hours per aircraft. Aircraft that may be separately dedicated to training and combat roles by user/USG may be tracked as separate pools.

2.6.1 Non-Reportable Time (NRT) is deducted from total available hours for aircraft in the month when computing aircraft FMC. Aircraft in NRT status will not be designated as FMC for the hours of NRT. An FMC aircraft scheduled for user Maintenance training, as verified by user/USG, may be listed as NRT. In any other circumstance, an aircraft cannot be moved to

NRT status without the approval of Contracting Officer’s Representative (COR). NRT is defined in ASC/FMS-H028, ICS Reduced Payments (Aug 2010).

2.7 The Contractor shall be available to assist the user in developing the weekly flight schedule.

The weekly flying schedule should permit one aircraft to remain on the ground when possible for ground training of user maintainers and operators, spare or alert duty, and/or scheduled periodic maintenance such as phase inspections.

2.8 The Contractor shall maintain aircraft logbooks and maintenance data forms and assist the user in the accurate completion of maintenance forms. The Contractor shall ensure the content is consistent with existing United States Air Force (USAF) flight/maintenance accounting data collection and management systems. The Contractor shall maintain the Air

Force Technical Order (AFTO) Form 781, 781A, 781F, G, H, J and K for each aircraft or maintain equivalent user forms approved by the USG and retain the AFTO 781 series or equivalent forms and discrepancy report forms. The Contractor shall maintain engine historical records using commercial forms. All aircraft and engine forms/records shall be available for Government review upon request. The Contractor has the sole responsibility of signing off all aircraft conditions; Red X’s (grounding conditions), Red Dash

(Inspections), Red Diagonal (minor discrepancies) and certifying airworthiness of the aircraft. The Contractor shall use a user-approved system to collect, store, modify, retrieve and report reliability and maintainability for each individual aircraft platform and associated aircraft and mission equipment systems. The system shall also record, track, and forecast time-change items, inspection cycle intervals and other special inspections as outlined in

OEM manuals or technical orders.

2.9 The Contractor shall perform all maintenance, ground operations, operational checks, preventive maintenance and inspections, and aircraft servicing as listed in technical manuals and OEM directives to support mission capability rate requirements. As user maintainers successfully complete aircraft maintenance training, they shall be integrated into the appropriate maintenance process with Contractor oversight.

2.10 The contractor shall develop and use written Ground Operations Procedures (GOPs) to ensure that trained, qualified and or certified (in the case of contractor personnel) perform all aircraft ground operations to include procedures for housekeeping, flight line vehicle operation, and selecting, training, testing and certification of personnel in all normal and emergency operations (e.g. fire, explosions, severe weather, etc.). GOPs must include ground procedures, foreign object damage control program, training and certification, engine run procedures, and corrective action requests at a minimum. (DI-MISC-81418/T;

B004)

2.11 The Contractor shall provide all labor, services, equipment, tools, facilities, parts and materials, packaging and shipping to accomplish replacement, overhaul and/or repair of all aircraft, mission equipment and support equipment. All initial spare replacement and repairable items shall be new, including engines. When failed repairable items are processed for repair and return, the same item, by serial number, shall be returned to the

LAS ICS program.

2.12 The Contractor shall provide all required on-site technical repair support capabilities (such as aircraft structures, metal technology, Ground Support Equipment (GSE), fuel cell, wheel and tire, hydraulics, personal life support equipment, electronics/environmental functions and associated calibration equipment). The Contractor has the option to perform these functions on-site or off-site, as required to meet performance and mission standards.

2.13 The Contractor shall report potential aircraft deficiencies to the aircraft OEM engineering staff for evaluation to consider if an airworthiness directive or service bulletin should be issued. Additionally the Contractor shall also include this information in the Monthly Status

Report (paragraph 10.15).

2.14 The Contractor shall procure and manage all spares, consumables, support equipment, materials and supplies required to support the LAS fleet of aircraft and associated equipment throughout the ICS period to achieve 80% FMC. The Contractor shall procure and manage all spares, consumables, Support Equipment (SE), materials and supplies in sufficient quantities in accordance with the OEM Operational and Maintenance Procedure manuals (and as referenced in PWS 2.3) based on intended aircraft mission, defined flying time, equipment reliability and other factors, to include but not limited to transportation activities, to assure FMC fleet wide of 80% or greater throughout the ICS period. The user will provide secure storage area for parts, materials, tools and equipment, and limited shop and storage space. The contractor shall provide a listing of recommended spares, consumables, SE, materials and supplies to support the LAS. The Contractor shall also provide a listing with the proposal of spares to be ordered as long lead. (DI-SESS-81619/T;

C003)

2.15 The Contractor shall be responsible for the inspection, maintenance or replacement of SE and GSE. Every attempt shall be made by the Contractor to repair damaged or broken equipment. Battle damage repair is not the responsibility of the Contractor but can be authorized as an Over & Above (O&A). The Contractor shall keep common failure parts, lubricants, filters and other consumables on hand for scheduled maintenance. The user will provide all fuel and fuel servicing equipment for the aircraft and support equipment.

2.16 The Contractor shall prepare and submit a weekly Maintenance Status Report to show all maintenance activity occurring during the preceding 7 day period to include inspections, preparation for launch, servicing, scheduled maintenance and unscheduled maintenance.

(DI-MGMT-80368A/T; A014)

2.17 The Contractor shall develop and implement a commercially acceptable Ground Safety Plan and shall provide a copy to the Program Office. (DI-SAFT-81066/T; C004)

2.18 The Contractor shall interface with required technical personnel, including manufacturer representatives, USAF Program Office Engineers, etc., to resolve repairs not covered by technical data.

2.19 The Contractor shall advise the user when necessary to provide technical coordination, program support, safety of flight, deficiency correcting modification, retrofit support

(mandatory modifications), ground handling equipment and personal flight equipment to include life support equipment.

2.20 The Contractor shall assist the user and be responsible for scheduling and managing all aircraft maintenance (major and mini phase inspections) planning for the operating location.

3.0 SECURITY REQUIREMENTS

3.1 The Contractor shall provide information and documentation to comply with the requirements identified in DO-specific DD Form 254, DoD Contract Security

Classification Specification. (DI-MISC-81364/T; A027)

3.2 The Contractor shall ensure that DD Form 254 requirements are accomplished as part of the contract transition requirements. These shall include coordinating for security access requirements identified on the DD Form 254. Compliance with security requirements shall be monitored continuously and compliance shall be formally audited at least annually under the Contractor Quality Control Plan (QCP) in the Program Management

Plan (PMP) (paragraph 10.3).

3.3 The Contractor shall address personnel roles, responsibilities, and accountability. The

Contractor shall provide instructions pertaining to obtaining, retaining, and/or removing clearances.

3.4 The Contractor shall obtain and maintain required security clearances for all personnel.

Contractor personnel shall comply with individual site security requirements and shall ensure employees possess required security clearances not later than 180 days after contract award.

3.5 The Contractor shall submit all requirements for clearance processing within 14 days of employment confirmation, whether selected from the incumbent workforce or new hires.

The Contractor is permitted to utilize interim clearance until official clearance is granted.

4.0 SUPPLY OPERATIONS

4.1 The Contractor shall establish and maintain a COMBS operation at the main operating base for storing, securing and managing consumables, parts and spares. The Contractor shall include a COMBS Operations and Management Plan in the Program Management Plan

(paragraph 10.3).

4.2 The Contractor shall implement standard warehouse, inventory & accounting, issue, requisition, receipt, shipment, turn-in, transfer and disposal procedures. The Contractor shall be able to store, secure, control and inspect consumables, spares and equipment. The

Contractor shall process transactions, maintain accounting documentation (logs, ledgers, listings and forms), maintain accurate supply records and control the documents and report files.

4.3 The Contractor shall process LAS supply and equipment items to be shipped to off-base locations for calibration or repair and return.

4.4 The Contractor shall utilize the Mission Essential Subsystem List (MESL) identified in

Appendix C, in accordance with (IAW) AFI 21-103, Chapter 2, paragraphs 2.25-2.27, (http://www.e-publishing.af.mil/shared/media/epubs/AFI21-103.pdf) as an input to identifying, ordering, and stocking necessary parts. The Contractor shall manage a maintenance bench stock, including stocking, tagging and understanding reorder points.

4.5 Contractor shall use an inventory system that will collect, store, modify, retrieve and supply indicative data for the associated aircraft and mission equipment systems. The system shall also record, track, and forecast shelf-life expiration and calibration, inspection cycle intervals and other special inspections as outlined in OEM manuals or technical publications. Contractor shall maintain the capabilities to perform manual supply http://www.e-publishing.af.mil/shared/media/epubs/AFI21-103.pdf procedures when electronic procedures are not possible. The Contractor shall prepare and submit a monthly Parts Status Report to show supply activity that occurred during the previous month (parts in stock, parts issued, repairables generated, repairables processed for repair, additional spares procured). These shall include all parts stocked at the in-country location as well as other storage points and those enroute/in-process for restockage or repair.

(DI-ILSS-80483/T; C005)

4.6 The Contractor shall utilize a commercial method to rapidly ship parts and supplies to/from

CONUS/OCONUS to address Not Mission Capable – Supply (NMCS) aircraft status.

5.0 TRANSPORTATION

5.1 The Contractor shall develop and implement commercial transportation for shipment of all spares, equipment, material and supplies required for ICS. This includes shipment of repairable items from the in-country location to vendor repair centers and return. The

Contractor shall devise a recognized Transportation Control Number (TCN) that assists inventory tracking between overseas locations, to and from stateside supply and to and from vendor repair centers. The Contractor shall develop and submit a transportation plan with the PMP (paragraph 10.3).

5.2 The Contractor shall follow best practices for applicable overseas customs and Hazardous

Material (HAZMAT) policies and procedures when transporting material.

5.3 The Contractor shall provide its own ground transportation within the in-country operating location.

5.4 The Contractor shall acquire the appropriate import and export licenses required for shipment of equipment and materials to and from the overseas operational locations.

6.0 SPECIAL TOOLS AND EQUIPMENT

6.1 The Contractor shall provide, inventory, control and care for any special tools and equipment. The Contractor shall ensure tools and equipment are kept in calibration and are serviceable.

6.2 The Contractor shall report all instances of lost tools that could potentially compromise safe aircraft operation or cause Foreign Object Damage (FOD). Instances of FOD shall be reported. (DI-SAFT-81563/T; A018)

6.3 The Contractor shall establish organic repair policies and procedures before shipping assets stateside for repair. These policies and procedures shall be included in the PMP (paragraph

10.3).

7.0 TECHNICAL MANUALS/DATA

7.1 The Contractor shall maximize the use of commercial manuals obtained from the OEM.

These shall include Flight Operations Manuals and Operations and Maintenance Manuals for the aircraft and associated support equipment. The Contractor shall obtain all

Airworthiness Directives (ADs) and Service Bulletins (SBs) issued by the OEM or the

FAA, or equivalent, within five calendar days of issuance. The Contractor shall notify the

Program Manager (PM) and user representative within twenty-four (24) hours of receipt of

FAA, or equivalent, notices, ADs and SBs. The Contractor shall establish and submit to the

Program Office a method to comply with all notices within seven calendar days of receipt.

The Contractor shall comply with its contents and intent upon approval by the Contracting

Officer (CO) and PM. Once authorized, the Contractor shall perform the maintenance in conjunction with extended aircraft downtime. The Contractor shall perform SB, AD and

OEM directed modification in scope. The contractor shall submit an Advanced Change

Study Notice (ACSN) if a CCP or ECP is required to implement the SB, AD or OEM directed modification. (ASC/LAS-H041 Changes to Flight Operations Manuals and

Maintenance and Operational Data (Sep 2010)). (DI-CMAN-81246A; A030)

7.2 The Contractor shall immediately coordinate with USAF certifying authority and OEM representatives if Contractor detects a situation that warrants the creation of an AD or SB.

Additionally, the Contractor shall immediately notify the local user representative and make recommendations to the user organization on the airworthiness and safety of the fleet. (DI-

MISC-80508B/T; A015)

7.3 The Contractor shall maintain Flight Operations Manuals and Operations and Maintenance

Manuals with changes that combine OEM supplemental and delivered technical data. The

Contractor shall maintain sufficient quantities of vendor manuals in order to support mission operations. All manuals for operational and maintenance use shall be paper copies. The

Contractor shall establish a centralized computer repository of all affected technical data and ensure its currency. When possible, the entire technical data content shall be stored in electronic format on the centralized computer repository. The Contractor shall provide a means to access updates electronically in an expeditious manner (Internet, DVD, etc.). The

Contractor shall allow user personnel access to all technical data and/or provide the user with their own copies/subscriptions.

7.4 The Contractor shall provide the program office full access to all maintenance and operational technical data required to maintain the aircraft, to include munitions loading.

The Contractor shall provide the Program Office with subscriptions to technical information systems as required. This technical data shall include all OEM and Contractor installed systems on the aircraft. (DI-MISC-80508B/T; A015)

7.5 The Contractor shall purchase and maintain current navigational database subscriptions.

The Contractor shall distribute updates by download, disk or hard copy. Updates shall be downloaded to the aircraft within 7 working days of receipt in country. Subscription details and status (expiration, renewal dates) shall be provided. (DI-MISC-80508B/T; A015)

8.0 TRAINING

8.1 The Contractor shall provide the necessary organizational level maintenance training in accordance with the specific country-configured equipment. Contractor provided training shall be transition-type training which is intended to enhance the existing skill sets already possessed by the students in their particular field of expertise. Transition-type training includes student maintainers integrating into the maintenance process by performing maintenance tasks with Contractor oversight as the maintainers successfully complete the required maintenance task training.

8.2 Contractor shall train up to a total of 25BPC aircraft maintenance personnel per year.

8.3 All instruction and technical information shall be in the English language.

8.4 Skill Level Training. The Contractor shall ensure airframe assigned students complete all airframe mandatory training requirements as outlined by their organization, their career field subject matter expert, applicable training record plan and applicable training schedule for award next higher skill. The training shall require that the technician be tested and show demonstrated practical knowledge to operate without supervision and to accomplish the tasks and skills independently. The user will provide specific training program guidelines, Specialty Training Guide (STG), and other requirements for skill level upgrade.

8.5 The Contractor shall provide an instructor staff for classroom academics and Structured OJT

(SOJT). These instructors shall be responsible for scheduling aircraft availability for SOJT to provide continuity between classroom academics and practical SOJT sessions.

8.6 The Contractor shall provide course requirements to include, but are not limited to, FAA standard, or equivalent, operational theory and maintenance practices applicable to the specific user aircraft covering applicable aircraft operations and maintenance concepts, aircraft systems familiarization, startup procedures, normal operating procedures and general fault troubleshooting and basic organizational maintenance procedures as required.

8.7 The Contractor shall provide training to the user personnel on COMBS operations and

FOD/tool control programs.

8.8 The Contractor shall submit an advance copy of all training materials, regardless of classification level, to the appropriate Foreign Disclosure Office (FDO) for releasability.

Materials the Contractor may claim are being provided as Commercial Off-The-Shelf

(COTS) items (i.e., items generally available in the public domain), must be identified by title, source, and general content in order to receive USG concurrence for release under this contract. (DI-ILSS-80872/T; B002)

8.9 The Contractor shall label all course materials on the title page and must reflect the contract number, document date, date/number and appropriate security classification marking on all course material.

8.10 The user representative will identify the students to be trained. Training may be delayed/postponed or students substituted under justifiable conditions as determined by

Contractor and USG representatives. Training shall be geared toward provision of an initial set of instructional courses that shall provide the students with sufficient technical depth and expertise to train additional personnel (i.e., “train the trainer”).

8.11 Courses shall be presented at the on-site location. Whenever practical it is highly desirable for training to take advantage of Opportune On-the-Job Training (OOJT) so that students can have the opportunity to observe and/or participate (under qualified supervision) in the correction of unscheduled maintenance of operational aircraft.

8.12 The Contractor shall hold students to established standards and shall notify the user representative of students not meeting minimum STG standards.

8.13 The Contractor shall develop the training program based on inspection and repairs/actions listed in technical manuals applicable to the aircraft. Contractor shall submit training plan to the CO for approval within 180 days of contract award. (DI-ILSS-81070/T; B001)

8.14 The Contractor shall establish a training record for each student. The Contractor shall provide verification students have completed training for a specific maintenance task or maintenance training block. Successful completion of training for each task/block shall be acknowledged with a completion certificate and endorsed in student training records. A certificate of attendance shall be provided when student does not satisfactorily complete the training task. Certificates shall be submitted to the user representative.

One copy of a completed Student Accounting Report and Attendance Record or Contractor equivalent (Identity of student, courses taken, courses completed; course grades)

One copy of a completed Student Evaluation of Training, or equivalent

Contractor document (with individual student signatures), after completion of each training class.

One copy of a completed Certificate of Training, the original of which shall be provided to students after completion of each training class. The

Contractor shall develop and issue their own completion certificate as formal recognition to the foreign customer that their students have successfully completed a course of instruction.

One copy of the final Course Evaluation Report, which may be in Contractor

Format, and shall include all problems encountered during the conduct of the course, such as deficiencies in subject coverage, documentation, and equipment failures.

(DI-MISC-81421/T; B003)

8.15 The Contractor shall notify the user Representative and the CO if the Contractor believes that a student should be released from training for any reason. The Contractor shall state the reasons for such release and request resolution.

8.16 The Contractor shall submit monthly Training Status Reports to include a summary of training activity (planning, course development, training course presentation and results).

(DI-MGMT-81421/T; B003)

9.0 FACILITIES, PERSONNEL AND BASE SUPPORT

9.1 The following infrastructure will be available at the in-country operational location:

Ramp space

Hangar space

Office space

Spares and equipment storage space

Aircraft fuel storage and delivery

Munitions, Cartridge Activated Devices (CAD), and Propellant Activated Devices

(PAD)

Security services

Facility power

Billeting/dining services

Dining and billeting will be consistent with the austere environment of the air base. Office and storage space is unfurnished. Only emergency medical care will be available (JCC-I/A

Clause 952.225-0003). The Contractor shall provide vehicles (recommend diesel) for

Contractor use, furniture, shelving, storage aids, material handling equipment, fire bottles, aircraft washing equipment, tow vehicle, communications equipment (telephones, radios), computer workstations/software, air conditioning for personnel and equipment, and any other required items not identified above as being provided in the infrastructure.

9.2 The Contractor shall provide common support equipment, to include maintenance stands, hydraulic servicing carts, power and light carts and any other items needed to operate and maintain the aircraft.

9.3 The Contractor shall prepare a Facilities Plan to identify the facilities and accommodations needed for living and working at the operational location. The contractor may conduct site surveys at the operational locations to determine specific site requirements and configurations. If a survey is conducted, the contractor shall include the results of the site survey in the Facilities Plan and identify any deficiencies noted during the survey. The contractor must consider that additional infrastructure may be added or planned after the site survey. (DI-FACR-80976/T; C001)

9.4 The Contractor shall prepare personnel who will deploy to the in-country location in accordance with the requirements of the U.S. Army CONUS Replacement Center (CRC).

Foreign nationals (non-US) must have a Federal Identification Number. Refer to the following web link for detailed information: https://www.benning.army.mil/crc/index.asp

10.0 PROGRAM MANAGEMENT AND SITE MANAGEMENT

10.1 The Contractor shall manage the projected schedules, performance, risks and data to provide

ICS support that satisfies the user performance requirements.

10.2 The Contractor shall be proactive and effective in managing the program to identify, resolve and respond to any problems in a timely manner and with minimal government oversight.

Effective management includes internal communications within the Contractor’s corporation and external communications with the user/USG, vendors and sub contractors.

10.3 The Contractor shall develop a Program Management Plan (PMP) to be submitted within 30 days of contract award (DI-MGMT-80004A/T; A025). The PMP shall include development and implementation of the following:

https://www.benning.army.mil/crc/index.asp

COMBS Operations and Management Plan

Organic Repair policies and procedures

Current maintenance, technical and navigational database subscriptions details and status (expiration/renewal dates, types of subscriptions, etc.)

Commercially acceptable Corrosion Control Program

Safety Program per ASC/LAS-H034 SAFETY, FIRE AND HEALTH PROTECTION

PROGRAM (AUG 2010)

Foreign Object Damage (FOD)/Tool Control Program

ICS Transition Plan (Deferred in accordance with paragraph 10.19 below)

Quality Control Plan (QCP)

Aging Aircraft Management Plan

Transportation Plan

10.4 The Contractor’s FOD/Tool control program shall include silhouetting/shadowing and tool arrangements, tool markings and use of sign-out logs. A master inventory list of all tools and support equipment shall be created and maintained. Critical (Major) FOD items/areas include engines and engine compartment, throttle quadrant, crew compartment, and any area of the aircraft containing flight control cables, pushrods, quadrants, pulleys.

10.5 The Contractor’s OCONUS program manager and site manager shall interface with the LAS

Program Management Office (PMO), the user and other offices via weekly telecoms to discuss aircraft status, parts status, user requirements, training progress, etc.

10.6 The Contractor site manager shall attend or send a representative to scheduling meetings chaired by the user to discuss phase flow management, aircraft and engine status and any parts shipping issues.

10.7 The Contractor shall ensure subcontractor agreements are in effect at the start of the contract period of performance. The Contractor shall ensure aircraft maintenance performance metrics are not impacted as a result of the inability to obtain data or support from subcontractors.

10.8 The Contractor shall identify and provide an on-site Site Manager to be the single focal point for management and direction of the Contractor’s internal activities. The Contractor

Site Manager shall interface with the user and USG and provide resolution to problems that may arise during contract performance. The Contractor Site Manager shall be responsible for maintaining an adequate system for tracking progress of this contract, assure FMC rate is achieved, bringing it to completion and maintaining workable interfaces and relationships with the user. The Site Manager shall also ensure that Quality Assurance and Configuration

Management procedures are followed. If changes are required, the Contractor shall submit a change request to the PMO.

10.9 The Contractor shall ensure the workforce meets DoD and USAF personnel deployment requirements (see paragraph 9.4 above).

10.10 The Contractor shall be solely responsible for the selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, and control of Contractor employees in performance of this contract. The USG may direct the removal of an employee with sufficient justification. The Contractor shall ensure on-site personnel are identifiable by the wearing of badges and present a professional appearance and demeanor at all times.

10.11 The Contractor shall be responsible for providing and ensuring the use of Personnel

Protective Equipment (PPE) as required by Contractor’s Safety Program. The Contractor shall develop and implement a Safety Program which complies with Appendix C of this

PWS. This Safety Program shall be included in the PMP. (Paragraph 10.3)

10.12 The Contractor shall submit an Accident/Incident Report within 24 hours of any event that results in personnel injury requiring more than minor first aid treatment, aircraft damage beyond minor cosmetic issues, and flight incidents that resulted in unplanned, unusual maneuvers or evasive action in accordance with ASC/LAS H034 Safety, Fire and Health

Protection Program (Aug 2010). (DI-SAFT-81563/T; A018)

10.13 The Contractor shall assist the user and PMO to perform continual configuration management in conjunction with all maintenance activities, which will alter the aircraft, engine and subsystem configuration.

10.14 The Contractor shall assist the user and PMO in maintaining configuration management of software upgrades and loads for all avionics, communication systems and components.

Components include aircraft installed, in supply and vendor supplied parts.

10.15 The Contractor shall prepare and submit a monthly Aircraft Status Report to show the status of each assigned aircraft and flying and significant maintenance activity during the month. Failures and removal and replacement of major components shall be reported.

The Contractor shall report the possessed hours, non-reportable hours, not operationally ready hours and calculate the monthly Fully Mission Capable rate for the month. The

Contractor shall implement a non-proprietary database to enter, track and report LAS aircraft maintenance and supply data to support ICS reporting requirements, including

FMC status and MxC status. See ASC/FMS H-028 entitled "ICS Reduced Payments (Aug

2010) and ASC/FMS H-035 entitled “ICS Maintenance Cancellation Payment Reductions

(Aug 2010)”. (DI-ILSS-81225/T; C002)

10.16 The Contractor shall participate in quarterly Program Management Reviews (PMRs). ICS shall be addressed as a subsection of the LAS PMRs. The Contractor shall ensure the

Contractor team consists of person(s) capable of addressing questions in the area of quality, safety, publications, maintenance, logistics, repair parts availability and repair procedures. The Contractor shall brief the status of the program and address any specific areas requested by the USG.

10.17 The Contractor shall prepare and submit a monthly Program Status Report to include all

ICS activity for the preceding month. The report shall address maintenance, supply, training, transportation and any other significant activity or issues. (DI-MGMT-

80368A/T; A014)

10.18 Small Business Participation: The offeror shall develop, implement and monitor the Small

Business Subcontracting and Participation Plan and report on a semi-annual basis, actual achievement of meeting the targets set forth in the plan. The plan will be updated in accordance with ASC/LAS-H-039, Small Business Participation Monitoring (Aug 2010) and Contract Data Requirements List of the contract. (DI-MGMT-81642; A028)

Small Business Participation: The Offeror shall submit a Small Business Subcontracting and Participation Plan to identify and commit to small business in contract performance on the LAS Aircraft program. The contractor shall describe how they will increase small business participation. The plan will be updated in accordance with ASC/LAS-H039, Small

Business Participation Monitoring (AUG 2010) and Contract Data Requirements List of the contract. The offeror shall implement the contractual Small Business Participation Plan, as attached to Section J, and report on a semi-annual basis actual achievement of meeting the targets set forth in the plan. (DI-MGMT-81642; A028)

10.18 [Reserved]

10.19 The Contractor shall support phase-out activities in accordance with ASC/LAS-H-038, Support for Future Modifications and Logistics Support (Aug 2010). The Contractor shall develop an ICS transition plan. (DI-MGMT-80004A/T; A025)

11.0 REPORTS DELIVERABLES

The Contractor shall deliver data per Table 11.1.

PWS

PARAGRAPH

DOCUMENTATION FREQUENCY ADDRESSEE CDRL Ref (if applicable)

2.10 Ground Operations

Procedures

One time 60 days after contract award

PMO

DI-MISC-81418/T

B004

2.14 Spare Parts

Package 90 days prior to ICS end PMO

DI-SESS-81619/T

C003

2.16 Weekly Maintenance

Status Report Weekly PMO

DI-MGMT-

80368A/T

A014

2.17 Ground Safety Plan 180 days prior to ICS activation USG, PMO

DI-SAFT-81066/T

C004

3.1 Security

Documentation

60 days prior to personnel deployment

USG, PMO

DI-MISC-81364/T

A027

4.5 Parts Status Report

Monthly NLT 10 th calendar day of month

PMO

DI-ILSS-80483/T

C005

6.2 FOD/Lost Tool Report

Within 24 hours of each occurrence

USG, User, PMO

DI-SAFT-81563/T

A018

7.1

Advanced Change

Study Notice (ACSN) As required PMO

DI-CMAN-

81246A

A030

7.2

Airworthiness

Directive/Service

Bulletin Notification

As required PMO

DI-MISC-

80508B/T

A015

7.4 Technical Data

Subscription As required PMO

DI-MISC-

80508B/T

A015

7.5 Navigation Database

Subscription As required PMO

DI-MISC-

80508B/T

A015

8.8 Training Materials 30 days prior to start of training User, PMO

DI-ILSS-80874/T

B002

8.13 Training Plan

Submitted within 180 days of contract award

PMO

DI-ILSS-81070/T

B001

8.14 Training Records

Delivered as directed, after completion of each training task

PMO

DI-MISC-81421/T

B003

8.16 Training Status

Reports

Monthly NLT 10 th calendar day of month

PMO

DI-MISC-81421/T

B003

9.3 Facilities Plan

Submitted one time 90 days after contract award

PMO

DI-FACR-80976/T

C001

10.3 Program Management

Plan

Submitted within 30 days of contract award

PMO

DI-MGMT-

80004/T

A025

10.12 Accident/Incident

Report

Within 24 hours of each occurrence

USG, User, PMO

DI-SAFT-81563/T

A018

10.15 Aircraft Status Report

Reported Monthly NLT 10 th calendar day of month

PMO

DI-ILSS-81225/T

C002

10.17 Program Status Report

Monthly NLT 10 th calendar day of month

PMO

DI-MGMT-

80368A/T

A014

10.18 Small Business Plan Semi-Annual PMO

DI-MGMT-81642

A028

10.19 ICS Transition Plan

90 days prior to end of ICS support

PMO

DI-MGMT-

80004/T

A025

12.0 OVER AND ABOVE (O&A)

12.1 Over and Above work will be directed by the CO and accomplished in accordance with

Section H, Special Clause ASC/LAS-H003 Over-and-Above-Work. These efforts may be in the form of training or maintenance, discovered during the course of performance, and have been determined necessary to perform the mission. The Contractor shall place the aircraft in NRT status while performing O&A maintenance. For O&A Not Mission Capable

(NMC) discrepancies, NRT begins when the O&A action is identified and ends when the aircraft is returned to a FMC status. The Contractor shall notify the USG COR immediately in writing when an O&A action is identified.

12.2 The Contractor shall provide all direct and indirect materials, labor, services, equipment, tools, facilities and data to perform O&A tasks. O&A tasks can include Government imposed maintenance, aircraft modification, special inspection mandated by user/USG, Contractor Field Team (CFT) requirement, Designated Engineering Representative (DER) assistance when required, off-site repair requests, inspection and/or repair of any type of damage induced by severe turbulence, lightning strikes, bird strikes, hail, fire, wind storm, other acts of nature, hard landings, sudden stoppage of the engines, operating limits in excess of the aircraft tolerances or parameters, Airworthiness Directives, Service Bulletins, Service Instructions, air conditioning requirements, enemy hostile action, terrorism, vandalism, FOD and other damage not induced by Contractor, as directed by the

Contracting Officer (CO) to return the aircraft to FMC condition.

12.3 The Contractor shall place the aircraft in NRT status for O&A requests. For O&A NMC discrepancies, NRT begins when the O&A action is identified and ends when the aircraft is returned to an FMC status.

12.4 Contractor Field Team (CFT) Requirements

12.4.1 Aircraft On Ground (AOG) Field Team. The Contractor shall not be required to leave station except in the time of crash, disabled or damaged aircraft. The user or USAF may require telephone consult with the Contractor for repair actions. The Contractor shall provide a twenty-four (24) hour, seven (7) day a week point of contact to the user, and the

Program Office. If an aircraft should become disabled and unflyable while away from the

Main Operating Base:

12.4.1.1 The Contractor shall inform the COR of the requirement for a field team within 8 hours of initial notification.

12.4.1.2 The Contractor shall provide an approach to support the requirement. The Contractor shall provide response to an AOG Field Team requirement with all logistical assets required to recover the aircraft within a timeline coordinated with the PMO.

12.4.1.3 The Contractor shall dispatch a field team to any secure location, using military transport, as authorized by the US Government or DoD approved user crew or DoD will provide transportation to and from these specific locations. The Contractor Field

Team (CFT) shall annotate in the aircraft maintenance records with completed repair actions and when the aircraft was returned to service or coordinate the activities to ferry the aircraft to a suitable repair facility.

12.4.1.4 The Contractor shall provide personnel, technical and engineering support, equipment, tools, replacement parts and data necessary to return the aircraft to airworthy condition for return to the main operating base.

13.0 SERVICE SUMMARY (SS)

13.1 Service Summary (SS) Requirements: The Contractor shall ensure the performance objectives, performance thresholds, and surveillance methods are achieved as follows.

13.2 Performance Objectives and Thresholds. The Contractor shall achieve performance thresholds identified in the SS of this PWS (Table 13-1).

NOTE 1: The performance thresholds are designed to:

Align the Contractor performance with objectives.

Focus on critical success factors in meeting performance objectives.

Reflect performance goals.

Promote continuous improvement in performance.

NOTE 2: The USG will exercise surveillance over the performance thresholds. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

13.3 Surveillance Methods. The Contractor shall support the USG surveillance methods as identified below.

Random sampling of recurring service outputs.

Periodic inspection of the process or output.

Customer Complaint.

NOTE 3: The USG will use these methods to evaluate The Contractor’s performance for the listed performance objectives. The USG will monitor the Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

13.4 Full Mission Capable (FMC) rates shall be calculated using the following example.

FMC Rate = Total FMC Hours

Total Reportable Time

Total Reportable Time = Total Available Time – Non-Reportable Time (NRT)

13.5 Maintenance Cancellation Rate (MxC) measures the frequency that a planned training or combat mission is not flown due to a maintenance condition that precludes an aircraft from taking off. If a spare aircraft is available and the mission is flown, the maintenance condition will not count toward the MxC rate. Only one aircraft will be assigned as a back-up. If the back-up fails, the mission is cancelled and must be rescheduled. In the event of a formation flight, a maintenance abort of one aircraft will count as aborts for both aircraft in the formation. The Contractor is required to provide maintenance service that results in an MxC rate at no more than 5%. The rate will be evaluated monthly. The following formula will be used to calculate the MxC.

MxC (%) = _____Sx – (.5(Sal + Srl))____ x 100

(Ss + Sa + Sr) – (Sxw + Sxo)

Sx = Aircraft Not Available

Sal = Add on sorties that launched

Srl = Rescheduled sorties that launched

Ss = Sorties scheduled on the original, approved flight schedule

Sa = Add on event

Sr = Rescheduled sortie

Sxw = Sorties cancelled due to Weather

Sxo = Sorties cancelled due to Operations

Note: Sxo and Swx cancellations for Sa and Sr events that don’t launch will not be included in the “Ss – (Sxw + Sxo)” formula.

Example of MxC calculation:

Where 152 events were scheduled; 2 events were added on and launched; 3 events were rescheduled for later times with only 2 successful launches; 12 events were cancelled for

Ops; 40 events cancelled for weather; 5 events were not launched due to downing discrepancies that were due to contractor maintenance.

(5) – (.5 (2 + 2)) X100 MxC = 2.86% (Less than 5%; no penalty)

(152 + 2+3) – (40+12))

SERVICE SUMMARY

Table 13.1

Performance

Objective

PWS

Para Performance Threshold

Surveillance

Methods Remedy

FMC Rate shall be maintained at an 80% rate or better

1.2.1, 2.5, 2.6.1, 2.14, 10.8, 10.15, 12.1, 12.2, 12.3, 13.4

Maintain 80% FMC rate for the combined advanced trainer and

LAS fleet for each month

Monthly Status

Report &

Customer

Complaint

Failure to obtain an 80%

FMC rate or better requires

Contractor to provide information to the CO that explains why the rate was not met and how the problem will be mitigated.

Further, the Reduced

Payments clause will result in reduced payments to compensate for loss of mission opportunity. See

ASC/LAS H-028 entitled

"ICS Reduced Payments."

MxC Rate shall be maintained at a 5% rate or lower

1.2.1, 13.5

Maintain 5% MxC rate or less for the combined advanced trainer and LAS fleet for each month

Monthly Status

Report and

Customer

Complaint

Failure to maintain an MxC rate at or below 5% requires the Contractor to provide information to the CO why the rate was not met and how the problem will be resolved to…