19 02 Max Custodial Service Summary amend 0013.doc
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- Maxwell-Gunter AFB BOS FA3002-06-R-0004 Federal contract opportunity
- Solicitation number
- FA3002-06-R-0004
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19 02 Custodial Service Summary
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FA3002-06-R-0004
Amendment 13
SECTION 19-2
19.2. SERVICE DELIVERY SUMMARY
| Performance Outcome |
| PWS Para |
| Performance Standard |
| 19.2.1. Category I, IA, and II Cleaning Services: All areas cleaned to meet the quality standards specified by this PWS. |
| 19.1.2.1.; 19.1.2.2.; 19.1.2.3.; 19.1.2.4.1.; 19.1.2.4.2.; 19.1.2.4.3.; 19.1.2.8. |
| No more than three valid complaints per month |
| 19.2.2. Category III Cleaning Services: All areas cleaned to meet the quality standards in governing service publications, all applicable Safety & Health codes, and this PWS. |
| 19.1.2.1.; 19.1.2.2.; 19.1.2.3.; 19.1.2.4.4.; 19.1.2.8. |
| Zero valid customer complaints per month |
| 19.2.3. Emergency Cleaning Services: All areas cleaned to meet the quality standards specified by this PWS. |
| 19.1.2.6. |
| No more than one valid customer complaint per month |
| 19.2.4. Custodial Physical Security: Security maintained in all serviced areas. |
| 19.1.2.7.1. |
| Zero security incidents or validated security related customer complaints per month |
| 19.2.5. Custodial Personnel Security: Personnel complete and maintain required background checks and security investigations in accordance with governing service publications |
| 19.1.2.7.2.; 19.1.2.7.3. |
| All required personnel complete and maintain background checks or security investigations |
19.2.6. Deleted
MAXWELL-GUNTER AFB
CUSTODIAL
19-2-1
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