Exhibit D3 Main-SvcsExp.docx
DOCX document 68 KB Posted
- Attached to
- 02520 Manlifts Competitive Solicitation
- Solicitation number
- 11-1-2021
- Issued by
- Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington
About this file
Exhibit D-3 is a solicitation document for Manlift Maintenance and Services (Solicitation #02520) issued by Washington state for a competitive procurement. The document requires bidders to demonstrate business experience in providing maintenance and services for manlifts, which are mobile elevated work platforms used for moving personnel, tools, and materials. Bidders must provide detailed references, including at least three government customer references, with one reference demonstrating a minimum of 5 years of business relationship. The references section is worth 10 points and is considered a pass/fail component of the bid evaluation.
The solicitation mandates that bidders complete a comprehensive experience form detailing manufacturer maintenance services from 2016 to the present, including the number of manlifts serviced and specific customer reference information. Bidders are uniquely required to list at least one customer who was not completely satisfied with their services and explain how they resolved the issue. Failure to fully complete the references form may result in disqualification. Enterprise Services will make up to three contact attempts with the provided references to verify the information submitted by bidders.
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Text version
EXHIBIT D-3 EXPERIENCE AND CUSTOMER REFERENCES
SOLICITATION #02520 MANLIFTS
CATEGORY THREE: MAINTENANCE AND SERVICES
EXPERIENCE
Provide a list of Manufacturers that you have provided Manlifts, Maintenance and Services for to show Business experience. Any Bidder that does not complete this Experience and Customer Reference form may be disqualified. The Experience and Customer Reference sections are Pass/Fail and must be completed to pass.
**At least one reference from the region(s) bidding in.
| Year Represented |
| Manufacturer |
| Contact Person |
| Phone Number |
| Number of Manlifts Maintenance and Services |
Before 2016
REFERENCES
Provide a minimum of three (3) Government Customer (Federal, State, City, County, etc.) references for which Bidder has delivered services similar in scope as described in this Competitive Solicitation. Enterprise Services will make a maximum of three (3) attempts to contact each references below. References section of Exhibit D-3 is worth ten (10) points. One (1) of these references should have at least 5 years as a customer of your business. Please List at least one (1) customer that has not been completely satisfied with your service. What did you do to resolve their issue? Bidder that does not complete references form may be disqualified.
References
| # Years working with customer |
| Describe the Maintenance and Services provided to this customer. |
| Describe a time when this customer was dissatisfied with the Maintenance and Services provided. What did you do to resolve their issue? |
Reference 1
Company Name:
Contact:
Phone:
Email:
Reference 2
Company Name:
Contact:
Phone:
Email:
Reference 3
Company Name:
Contact:
Phone:
Email:
COMPETITIVE SOLICITATION NO. 02520 EXHIBIT D-3 EXPERIENCE AND CUSTOMER REFERENCES PAGE 1 image1.jpeg
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