B08(j)_-_Attachment_3f_-_Supplemental_SOW_for_WHVC_Supplemental_(1_27_2025).pdf
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- Attached to
- Unarmed Security Guard Services at NCR Federal contract opportunity
- Solicitation number
- 140P2125R0026
About this file
This Supplemental Statement of Work (SOW) details unarmed security guard services for the White House Visitor's Center (WHVC) located in the Department of Commerce Building in Washington, DC, from July 15, 2025 to March 31, 2026. The staffing requires three security officers and one Post Supervisor, with two officers stationed at the WHVC entrance and one at the exit, operating daily from 0700 to 1600 hours, excluding Thanksgiving Day, Christmas Day, and New Year's Day.
The security officers' primary responsibilities include access control and screening of persons and property using X-Ray machines, walk-through magnetometers, and handheld metal detectors. They must maintain detailed reports on security-related incidents, remain at assigned posts, and follow established Standard Operating Procedures. The Post Supervisor will monitor overall operations, wear sergeant rank insignia, and serve as the first-line supervisor, with US Park Police (USPP) available for law enforcement assistance if needed. The Task Order Coordinator is USPP Sergeant Jason Omo from the Icon Unit.
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Text version
SUPPLEMENTAL STATEMENT OF WORK
White House Visitor’s Center
1450 Pennsylvania Avenue NW Washington, DC 20030
July 15, 2025 – March 31, 2026
As stated in the Contract’s Base Statement of Work (SOW), this is a Supplemental SOW that identifies the specific requirements for the Task Order concerning unarmed security guard services at the White House Visitor’s Center (WHVC). The Supplemental SOW identifies the specific operational requirements for this Task Order such as the required number of unarmed security guards at the specific Security Post / Screening Site, days and hours of operation, and excludable days. All of the requirements stated in the Contract’s Base SOW apply to each Supplemental SOW, to include, but not limited to, unarmed guard licensing requirements, general and specific personnel requirements, personnel qualifications, security requirements, training, uniforms, personal appearance, grooming standards, and standards of conduct.
Description
The White House Visitor’s Center (WHVC) is located in the Department of Commerce Building in Washington, DC. The building has its own controlled access point on the North side of the building along Pennsylvania Avenue. The building is comprised of artifacts and souvenirs from the White House collection, as well as National Park Service (NPS) offices, conference rooms, and training classrooms.
Staffing consists of three (3) security officers and one (1) Post Supervisor. Two (2) of the security officers shall be posted at the WHVC entrance and one (1) security officer shall be posted at the WHVC exit. This post is staffed every day while the WHVC is open.
Security officers will arrive daily at 0700 hours. From 0700 – 0730 hours, security officers will retrieve appropriate equipment, turn on all machines, and check for proper operation of the above-mentioned equipment prior to the building opening to the public at 0730 hours. During the period of 0700 – 0730 hours, the Operations Supervisor or Post Supervisor may conduct a roll call meeting to update all security officers on recent events, conduct training, or conduct administrative duties associated with the Screening Site. The WHVC will open at 0730 hours and screening operations will take place from 0730 until 1600 hours.
The WHVC will be open every day excluding the following days when it will be closed to the public: Thanksgiving Day (November 28, 2025), Christmas Day (December 25, 2025), and New Year’s Day (January 1, 2026).
Responsibilities and Duties
The purpose of the security officers and Post Supervisor at this location is to provide access control and screening of persons and personal property entering the WHVC.
The security officers and Post Supervisor shall perform their responsibilities and duties in accordance with the performance standards contained in the Contract’s Base SOW and this Supplemental SOW.
The security officers and Post Supervisor shall be thoroughly familiar with the Security Officer Post Record (Post Orders), Standard Operating Procedures (SOPs), and any Emergency Action Plan pertinent to this Site.
Screening is performed using an X-Ray machine, walk through magnetometer, and handheld metal detectors.
The security officers are to remain at their assigned posts, and to diligently monitor and screen the persons and their belongings entering the WHVC.
The security officers shall prepare and maintain required reports in accordance with the Post Orders regarding security-related issues, such as accidents, fires, bomb threats, unusual incidents, unlawful acts, and any complaints.
If any law enforcement assistance is required, the US Park Police (USPP) shall be called to respond.
The Post Supervisor shall meet all the requirements of a security officer, have a thorough understanding of the assigned Security Post / Screening Site, and demonstrate the potential for leadership or supervisory role prior to being assigned to this position.
The assigned Post Supervisor will monitor the overall operation and activities at the Screening Site and act as first line supervisors. The Post Supervisor shall wear the rank insignia of Sergeant prominently on their uniform collar or epaulets, to include any outer garments.
The Post Supervisor will verify the credentials of armed off duty Law Enforcement personnel entering the VSF if no USPP officer is available. USPP officers are generally on post in the same building and should be called upon first, when available, to check credentials.
Task Order Coordinator/COR:
USPP Sergeant Jason Omo, Icon Unit
Office (202) 914-2270; Cell (202) 567-9883
END OF SUPPLEMENTAL STATEMENT OF WORK
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