AZ DOC Response.pdf

A t t a c h m e n t 8 : M e t h o d o f A p p r o a c h S o l i c i t a t i o n N o . B P M 0 0 5 5 9 3

R F I D – I n m a t e T r a c k i n g a n d M a n a g e m e n t S y s t e m

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

This document is propriety and confidential.

/// Cover Letter

September 11, 2023 State of Arizona Department of Corrections, Rehabilitation & Reentry

Re: Inmate Tracking and Management System RFP

Dear members of the evaluation committee, Guardian RFID is pleased to present our response to your Inmate Tracking and Management RFP. To be successful, correctional institutions need the ability to safely and efficiently track offender movement through the facilities, log offenders’ activities, perform security rounds and headcounts as well as report on offender and officer activity. For these reasons, Guardian RFID is proposing our SPARTAN offender tracking devices and solution. In this proposal, we have included detailed product descriptions for the solution.

To support this tracking solution, Guardian RFID has partnered with iT1 to supply the cabling, hardware, and support needed to install and maintain Wi Fi network at the ADCRR facilities.

Selecting the right partner is one of the most important decisions you will make as leaders. Guardian RFID is solely focused on the corrections industry and has been so since 2005 and has successfully deployed its cloud-based Offender Tracking Solution in over 40 states. iT1 has been in business since 2003 and currently has 3400 customers in the following industries: Government (Federal, State, and Local), Education, Financial Services, Utilities, Hospitality and Retail, Manufacturing, Healthcare and Life Sciences.

It is our passion to support the men and women of America’s Corrections Warriors. Guardian RFID is excited to partner with the ADCRR in successfully deploying a next generation Offender Tracking Solution.

Sincerely, Ken Dalley Ken Dalley - Chief Executive Officer

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

The Offeror shall provide a narrative response to each section that demonstrates their understanding of the Scope of Work requirements and describes the company’s overall method of approach for providing the Service(s) stated in this Solicitation. If there is a section that is not applicable to the Services required by the Scope of Work, you may mark it “N/A”.

Offeror shall provide a response either after each section or in a separate document entitled: “Attachment - Method of Approach.” If a separate document is used, please clearly designate each section and double-check to ensure that each question has been answered. If any information provided is considered CONFIDENTIAL by Offeror, the information must be specifically included in the Confidential Information Designation Attachment and related documentation to be assessed for confidential treatment under A.A.C.

R2-7-103.

8.1.0 Describe how your company will conduct an assessment of the current complex facilities to determine the most suitable hardware and software solutions for the RFID system as required by Scope of Work (SOW) 5.3.

Upon award of contract, Guardian RFID and subcontractors will engage in additional site visits and project meetings with ADCRR to ensure that our proposed project plan meets the needs and expectations of ADCRR. Deviations from proposed project plan and equipment can be codified as amendments and solution can be further tailored as necessary.

5.3.1. The Offeror shall conduct an assessment of the current complex facilities to determine the most suitable hardware and software solutions for the RFID system.

Our experts have reviewed the facilities, their layouts, and populations, and based on this and previous experience working with similar facilities, we have proposed what we believe to be the most suitable and best solution for the Arizona DOC facilities.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.3.2. The Offeror shall design and develop of the RFID system to track real-time or near real-time inmate movements, and integration with existing complex facilities management systems.

Guardian RFID tracks integrates with the offender management system. With a 1-way interface, data from your OMS is fed to the GUARDIAN RFID system including inmate demographics, permanent housing assignments, special status notations, keep separate information, and mugshots. Typically, this information updates in near real time with files being posted to Guardian either at set intervals or when triggered by changes such as booking a new inmate into the facility.

This information is populated to the SPARTAN devices carried by the officers who will track Inmate movements throughout your facility. The OMS is the source of truth for the permanent housing location for each inmate. Guardian RFID is the source of truth for the inmate’s current location.

5.3.3. The Offeror shall install and configure of RFID hardware components such as antennas, scanners/readers, and tags, as well as any necessary software components.

We have included costs for all network hardware to install Wi Fi at each facility and also costs for mounting the RFID tags. This should cover all necessary hardware. Guardian RFID will configure and deploy the software setup at each facility as part of the implementation process.

5.3.4. The Offeror shall conduct testing of the system to ensure accuracy, reliability, and compliance with applicable laws and regulations.

Guardian RFID’s inmate tracking system is used by hundreds of corrections facilities nationwide and complies with all applicable laws and regulations.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.3.5. The Offeror shall train complex staff on how to use the system and its components.

Guardian RFID will provide onsite training at each facility using a train the trainer approach. Our training has been certified by other states and qualifies for continuing education credit.

Our training is conducted on site in a classroom style / hands on learning environment. This hands-on training is led by professional trainers with corrections experience. We conduct four-hour classes which are highly interactive. This will cover every part of the GUARDIAN RFID system with hands-on guidance.

Admin-users receive separate onsite training sessions as needed, which typically consist in reports training for command staff, knowledge transfer for networking admins, and audit training for internal auditors.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.3.6. The Offeror shall provide on-going support and maintenance of the wireless network and components.

iT1 has been providing managed services for the past eighteen years. iT1 is headquartered in Tempe, AZ, with our warehouses on-site.

iT1’s managed services team consists of a range of 15 to 20 full-time personnel with a range of experience. Below is a breakdown of the years of experience required for each of our positions, ranging from a Level 1 team member to executive leadership.

• Level 1 Team Member – 1-3 yrs. of experience

• Level 2 Team Member – 3-5 yrs. of experience

• Management/Team Lead – 5+ years of experience in managed services and 5+ years in additional required technology areas

• Senior – 10+ years of experience in managed services

• Director – 15-20 years of experience in managed services

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

8.2.0 Describe how your company will manage the non-functional requirements in SOW 5.8 including 99% uptime, minimal latency, and the listed Service Level Agreement(s) (SLA).

5.8.1. 99% uptime.

Network services provided by iT1 will have an uptime of 99.999%

5.8.2. Minimal latency.

Network will have minimal latency. iT1 is providing a network using high grade network cabling and hardware components such that the network will be suitable for hosting the RFID application, other inmate tablets, kiosks, and medical devices. This network will meet the needs of this project and will be of value to the state well beyond the duration of the contract as ADCRR assumes ownership later on.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.8.3. Service Level Agreement(s) (SLA) for:

5.8.3.1. Single access point outage: to include service agreement with specified hours and day availability with direct contact numbers to the support service team.

5.8.3.2. Multiple access points in the same area outage: to include service agreement with specified hours and day availability with direct contact numbers to the support service team.

5.8.3.3. Entire network outage: to include service agreement with specified hours and day availability with direct contact numbers to the support service team.

Service Level Objectives (SLOs) The services provided by iT1 shall ensure that its systems, processes, and personnel perform in accordance with the SLOs, as defined below.

Urgency Priority Response Time

Target Time to Repair Definition

Critical 1 15 min 2 hours An incident affecting the entire service resulting in the inability to perform/provide the functions of the service

High 2 30 min 4 hours An incident affecting the ability for a user to do work

Medium 3 1-2 hours 3 days An incident that moderately affects the ability for a user to do work and/or a workaround exists

Low 4 24 hours Best Effort An incident that does not impede the ability to do work or provide service functions

System Uptime

N/A N/A N/A iT1 systems to support Client will have an uptime of 99.999%

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.8.3.4. Broken mobile device: to include service agreement with specified hours and day availability with direct contact numbers to support service team.

Devices under warranty are repaired or replaced. Devices out of warranty can be either submitted for repairs at cost or can be replaced by purchasing a replacement device. Issues with mobile devices are handled through our helpdesk specialists and are available 8-5 Central time.

The GUARDIAN RFID support team adheres to the following policy:

Any user can call the GUARDIAN RFID support team by phone (866-382-6339, option 2), after business hours, a voice mail option is available.

Any user can submit a request for support to the GUARDIAN RFID support

5.8.3.5. Damaged RFID locator tags.

Hard Tags come with a no questions asked lifetime guarantee.

If for any reason a Hard Tag shall malfunction or break, GUARDIAN RFID will cover it for the lifetime of the system agreement.

5.8.3.6. Defective equipment such as scanners, batteries, etc.

For this contract, SPARTAN devices are being leased from Guardian RFID and will be refreshed every 3 years and as such are continuously covered under warranty. Devices under warranty are repaired or replaced. Devices out of warranty can be either submitted for repairs at cost or can be replaced

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

by purchasing a replacement device. Issues with scanners, batteries, or other devices are handled through our helpdesk specialists and are available 8-5 Central time.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.8.4. The system must be able to generate reports regarding network performance and SLA compliance.

It1 will assign a Client Success Manager- Service advisor available Monday-Friday to provide support and to ensure SLA compliance.

a. Monthly cadence call with account manager and engineering team

b. Reporting on Inventory, Utilization, Performance, trends, SLAs, etc.,

c. Quarterly Business Reviews

d. Ensure IT documentation and process is kept up to date across the organization.

8.3.0 Describe how your solution will meet the reporting requirements of SOW 5.10.

5.10.1. Use Microsoft SQL Server Reporting Services (SSRS)

Guardian RFID uses Microsoft SQL Server Reporting Services (SSRS). GUARDIAN RFID hosts its data on Microsoft SQL Server and end-users can run reports through the web platform.

5.10.2. Ability to export data into multiple file formats, such as PDF, Excel, HTML, and XML to be printed and/or saved to a local area network

Guardian RFID’s reporting platform consists of dozens of pre-built reports that can be filtered numerous ways, including inmate name and/or booking number, officer name, date, time, location (housing and out cell locations, keyword, and more. These reports can be exported into multiple file formats, such as PDF, Excel, HTML, XML to be printed and/or saved to a local area network.

5.10.3. Automatically generate and send reports via email to select recipients.

Guardian RFID can automatically generate, and email select reports to designated recipients.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.10.4. Data must be able to be pulled to show inmate movement to include:

5.10.4.1. Inmate Activity Report

5.10.4.2. Housing Activity Report

5.10.4.3. Round Compliance Report

5.10.4.4. Meals Report

5.10.4.5. Recreation Report

5.10.4.6. Movement Report

5.10.4.7. Population Report

5.10.4.8. Use of Confinement/Restricted Movement Report

5.10.4.9. Maintenance and Equipment Report

5.10.4.10. Recreation Area Hydration Station Reporting

5.10.4.11. Inmate Out of Cell Time Report

Guardian RFID comes with dozens of preconfigured turnkey reports. These reports allow for user input allowing reporting based on dates, times, inmate, location, and activity.

Our reports can be filtered numerous ways, including inmate name and/or booking number, officer name, date, time, location (housing and out cell locations, keyword, and more. Users can export data into multiple file formats, such as PDF, Excel, HTML, XML to be printed and/or saved to a local area network.

These reports include :

Inmate Activity Report Our Inmate Activity Report filters by inmate, date, and activity to display a complete list of all interactions that an inmate has had with officers, including photos.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Housing Activity Report Our Housing Activity Report - Filter by location, date, and officer to display a complete list of all activities that have occurred in a housing unit, including photo.

Round Compliance Report Our Round Compliance Report filters by location, date, and officer to display a complete list of on-time, late or missed security rounds.

Meals Report Our Meal Log Report displays a complete list of meal passes in each housing unit. This report can be filtered by location, date, officer, and inmate.

Recreation Report Our Recreation Log Report displays a complete list of recreation check-outs/ins in each housing unit. This report can be filtered by location, date, officer, and inmate.

Supply Pass Report Our Inmate Supply Report to displays a complete list of supply passes in each housing unit. This report can be filtered by location, date, officer, inmate, and supply in order.

Movement Report Our Movement Report filters by location, date, officer, inmate, and destination to display an unbreakable chain of movements on a particular inmate.

Population Report Our Population Report filters by location and date to display a population count per day, as well as high-level classification counts.

Use of Confinement Report Our Use of Confinement Report filters by location, date, and inmate to display a historic log of events pertaining to an inmate’s confinement.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Maintenance and Equipment Report Our Maintenance & Equipment Report filters by location and date in order to display a list of maintenance requests (including photo) as well as equipment checks.

Incident Reports Our Incident Report Report - Filter by location, date, officer, and inmate to display a historic log of the full due process on any given incident.

Officer Activity Report Officer Audit Report - Filter by officer and date to display a complete list of an officer’s administrative changes and system logins.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

8.4.0 Describe how your solution manages automating prisoner activity logging as required by

SOW 5.16.

5.16.1. Logging cell checks and security checks via fixed RFID tags.

Rounds The most common use case of GUARDIAN RFID is supervision rounds. SPARTAN allows staff to capture electronic logs of their juvenile / inmate observations during supervision rounds. SPARTAN will alert the staff to check on each Hard Tag (and assigned juvenile / inmates) on an irregular basis not to exceed jail standards between rounds. SPARTAN also allows staff to document the occurrence and add additional observations including Word Blocks, free text, w to text. Staff may also collect pictures or video evidence or observations with their checks.

In addition to documenting and maintaining electronic records of supervision rounds, GUARDIAN RFID helps jails log their special-watch rounds. Special statuses are triggered in GUARDIAN RFID automatically through juvenile / inmate classifications, or manually by Command Staff (on OnDemand). Staff can use the Special Status module on SPARTAN to trigger special-watch. Special statuses are customizable, but the most common include: suggested suicide, attempted suicide, verbally abusive, physically abusive, self-injury, uncontrollable behavior, refuse to talk, and intoxicated.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

The process for logging observations during supervision rounds is as follows:

What the Staff does What the System does

1. Staff will log into SPARTAN by scanning their secure key fob

The SPARTAN authenticates the user and displays information regarding the checks which are due. It provides the location of each cell tag and the time remaining to complete the check on time.

2. The staff will scan a Hard Tag at a housing unit or checkpoint showing proof of presence at the designated location.

With each scan, the system is documenting the check with the date, time, location, staff id, and any other observation data collected. The real time dashboards update automatically for each location due as the staff complete their rounds.

Under normal conditions the SPARTANS are syncing this data back to the cloud servers in real time. If there is a disruption to the local Wi-Fi the data is secured within the SPARTAN and syncs the data to the cloud servers once Wi- Fi is restored. This syncing process allows staff to complete and document their checks even in an offline mode.

3. Staff can tap on predefined WordBlock phrases about juvenile / inmate behavior. The staff can also leverage voice-to-text, photo, and digital video capture capabilities to provide further information or observations as needed.

The collected data is uploaded to the cloud and is immediately visible on the activity log displays and other reporting features.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.16.2. Automating whether prisoner services such as meal delivery, recreation, medications, supplies, laundry, functionality ADCRR believes will help validate their actions, and bedding have been completed or refused.

Guardian RFID improves staff efficiency by granting easy access to workflows and modules through our Mobile Command software. Staff simply choose the desired module from the touch screen interface and begin their security checks, or their headcounts, or meals, etc. This proposal will provide an overview of some of the more widely used workflows available.

Intake Agencies that deploy GUARDIAN RFID modify their intake process to include the creation of RFID credentials.

To issue the inmate wristband the intake officer will:

1. Login to Guardian RFID’s web platform.

2. Place the blank RFID card inside the printer.

3. Access the inmate profile(s)

4. Click print as PDF (GUARDIAN RFID provides the printer)

5. Activate the RFID card with either the SPARTAN or the RFID activator.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

The end-product is an inmate-worn ID Card with a visible, color label, and hidden passive RFID tag. OnDemand features the ability to design label templates to ensure that mugshot and demographics appear in the appropriate layout.

Food Delivery GUARDIAN RFID facilitates both formal and informal meal delivery. To log meal delivery, the staff will:

1. Log into Mobile Command on SPARTAN

2. Scan a Hard Tag at the entrance of a housing unit

3. Swipe left or right on the juvenile / inmates for “accept” or “decline”, respectively

Before the staff begins the meal delivery process, SPARTAN will exclude out-of-cell inmates by querying previous juvenile / inmate movements. All inmate housing assignments are displayed based on OnDemand's real-time JMS interface.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Supply Pass SPARTAN allows staff to log the fact that juvenile / inmates receive access to necessary resources and supplies. These electronic logs include details of the supply, date, time, and staff. Commonly logged resources include clothing exchanging, blankets, sheets, toiletries, legal mail, and razor passes.

To track supply passes, the staff will:

1. Log into Mobile Command

2. Scan a Hard Tag at the entrance of a housing unit

3. Select one or many juvenile / inmates

4. Tap on predefined supplies on the SPARTAN screen

SPARTAN units track razor passes and display a warning alert to staff indicating a razor is issued. The system tracks and displays this information until the razor or other restricted item is reclaimed and accounted for.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Transport Juveniles and Inmates need to be escorted out-of-cell throughout the day. Some destinations might include Court Transport, Medical Appointment, Program Attendance, Work Assignments. To track an individual or group movement, the staff will:

1. Log into Mobile Command

2. Scan a Hard Tag at the entrance of a housing unit

3. Select one or many inmates

4. Tap on the predefined destination on the SPARTAN screen

During inmate transports, Guardian RFID will also screen the inmates being moved against the known keep separate list. If moving an inmate to a location will cause a keep separate violation, an alert will be triggered informing the officer. The officer will acknowledge the alert and either halt the movement or will proceed with caution as sometimes the movement needs to happen regardless.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Headcounts (Formal and Informal) GUARDIAN RFID facilitates both formal and informal inmate counts. To log an informal inmate count, the staff will:

1. Log into Mobile Command on SPARTAN

2. Scan a Hard Tag at the entrance of a housing unit

3. Tap on juvenile / inmates to account for their presence

The entire inmate count will upload to OnDemand once the staff hits save.

Before the staff begins the headcount process, SPARTAN will exclude out-of-cell inmates by querying previous inmate movements. All juvenile / inmate housing assignments are displayed based on OnDemand’s interface with the JMS.

From the moment the supervisor hits Start, all staff scans will update numbers on the Headcount Dashboard in real-time. Once all staff have scanned all available inmates, the supervisor can hit Finish and type justifications for all unscannable juveniles / inmates.

5.16.3. The Department requires wireless capabilities in the designated areas where the RFID system will operate.

Guardian RFID has partnered with iT1 to install the WiFi network and to provide ongoing maintenance and support. iT1 has been in business since 2003 and currently has 3,400 customers in the following industries: Government (Federal, State, and Local), Education, Financial Services, Utilities, Hospitality and Retail, Manufacturing, Healthcare and Life Sciences.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.16.4. Support a real time or near real time interface with ADCRR’s EOMS to interface and share inmate demographics, information, and housing assignments.

With a 1-way interface, data from your JMS is fed to the GUARDIAN RFID system including inmate demographics, permanent housing assignments, special status notations, keep separate information, and mugshots. Typically, this information updates in near real time with files being posted to Guardian every 3-5 minutes.

GUARDIAN RFID receives the following information from the Offender Management System through a real or near real time interface:

⮚ Booking Number ⮚ Race ⮚ Eyes ⮚ Inmate Last Name ⮚ Sex ⮚ Permanent Number ⮚ Inmate First Name ⮚ Hight ⮚ Housing Assignment ⮚ Inmate Middle Name ⮚ Weight ⮚ Special Status

⮚ DOB

⮚ Mugshot

⮚ Hair ⮚ Hazards

5.16.5. Use of portable devices that support Wi-Fi and an embedded high-resolution camera capable of taking photographs and recording videos.

SPARTAN has both a front and rear facing camera which allows staff to take photographs and record videos to further enhance observations and to document inmate behavior.

Each SPARTAN contains the following embedded high-resolution cameras.

• Rear – 14 MP autofocus; f/2.0 aperture;

flash LED, PDAF

• Front – 5 MP fixed focus 2.0

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.16.6. Installation of required hardware and infrastructure to allow RFID mobile devices to connect to the network wirelessly.

Guardian RFID has partnered with iT1 to install the Wi-Fi network and to provide ongoing maintenance and support. iT1 has been in business since 2003 and currently has 3,400 customers in the following industries: Government (Federal, State, and Local), Education, Financial Services, Utilities, Hospitality and Retail, Manufacturing, Healthcare and Life Sciences.

Once installed, Guardian RFIDs SPARTAN devices will connect to this network and will sync their collected security checks, observations, movements, meals, supply deliveries, headcounts, etc. with the cloud servers in real or near real time.

5.16.7. Track and record compliance with required security checks based on inmate classification.

Our solution includes a live dashboard which provides information on completed and missed checks in real time.

Officers, supervisors, and command staff can receive alerts, reminders, and notifications in real time for tasks or any missed cell observations.

Officers and supervisors also receive information regarding the predictability and quickness in which supervision rounds are performed.

Our operational intelligence platform provides business intelligence and insight into round compliance and staff performance including on time statistics, round randomization, observations recorded, meals, movements, inmate statuses, and more.

P PAGE 24

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

P PAGE 25

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.16.8. RFID tags or location tags should have lifetime warranty replaceable at no cost to The Department.

Hard Tags come with a no questions asked lifetime guarantee. If for any reason a Hard Tag shall malfunction or break, GUARDIAN RFID will cover it for the lifetime of the system agreement.

5.16.9. Expansion to the wireless network based on a Department request and/or approval.

Once implemented the wireless network can be expanded upon to meet additional needs or to provide coverage to new areas or buildings. These expansions are not covered by this existing proposal and would be scoped out as new projects going forward.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

8.5.0 Describe how your solution will meet the functional requirements of SOW 5.17.

5.17.1. RFID solution will make use of the most viable wireless technology.

5.17.2. The wireless network must be present in all designated areas.

5.17.3. The wireless network must provide a stable connection in all designated areas.

Scope of work common across all locations:

Install (1) Cat6a plenum rated cable to each Wireless Access Point (WAP) location, to be terminated on 1u cat6a patch panels within the MDF & IDF Cabinets and with cat6a rated modular connectors at the location. All cat6a cable and termination material will be provided by iT1.

• All Outside WAPs will be installed with external antennas as directed by iT1 engineering. All equipment will be provided by iT1

• All cabling within the secure space where offenders have access, will be installed in conduit at a minimum of 10’ of the offenders reach with compression connectors, and mounted with 2-hole straps within every 3’ and within 2’ of the end of the conduit. All hardware with these areas must be drive-in or security head screws for security reasons. All conduit, connectors and installation material will be provided by contractor.

• All cabling not installed in conduit must be properly self-supported with j-hook type supports or in conduit (if required by the site).

• All wall penetrations will be scanned prior to drilling and all new penetrations we create must be properly fire sleeved and filled with fire stop at the completion of the project, sleeves and fire stop provided by iT1.

• All cabling, cabinets, enclosures and patch panels must be properly labeled with professional type labels, provided by the iT1.

• All copper cabling will be tested, and certified, and proper test reports provided within 30 days after the completion of the site and all sites within 30 days of project completion.

iT1 will provide RED lined drawings, to indicate the cable routes and exact locations of the IDF cabinets, AC outlet details upon the completion of the implementation project.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.4. The wireless network must have all necessary hardware required to provide wireless capability.

iT1 will perform Wi-Fi network installation including hardware and cabling at each of the following:

Douglas Mohave Detention

• Establish new MDF location, with (1) cabinet, provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (2) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (6) interior WAP and (2) Exterior WAP with additional antennas.

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© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Eyman Browning provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (7) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (144) interior WAP and (12) Exterior WAP with additional

P PAGE 29

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Eyman SMU-1 provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (7) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (192) interior WAP and (12) Exterior WAP with additional

P PAGE 30

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Lewis Bachman Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (10) interior

Lewis Morey Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (10) interior

P PAGE 31

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Lewis Steiner Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (10) interior

Lewis Rast Max Custody Watch provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (6) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (186) interior WAP and (18) Exterior WAP with additional

P PAGE 32

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Perryville Lumley Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (4) interior WAP and (4) Exterior WAP with additional

Perryville Watch Cells provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (5) interior

P PAGE 33

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Perryville Ward provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (4) interior

Phoenix Watch Cells provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (4) interior

P PAGE 34

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Safford Fort Grant Miles DW provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Provide, install configure and test (6) interior

Tucson Cimarron Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (8) interior

Tucson Complex Detention Unit provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (8) interior

P PAGE 35

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Tucson Manzanita Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (2) interior

Tucson Rincon Mental Health provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (10) interior WAP and (4) Exterior WAP with additional

P PAGE 36

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Tucson Winchester Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (2) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (3) interior

Winslow Complex Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (1) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (4) interior

P PAGE 37

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

Yuma Cheyenne Detention provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (2) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (5) interior WAP and (1) Exterior WAP with additional antenna.

Yuma Dakota and Mental Health provided by iT1.

• Provide and install (2) cat6a cables from Telco demark location to the new MDF, in the same room.

• Establish (2) new IDF locations in a secure area with (1) cabinet each, provided by iT1

• Provide, install configure and test (7) interior antenna.

P PAGE 38

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.5. The wireless network infrastructure must adhere to ADCRR’s infrastructure standards.

iT1 is a global technology solution provider headquartered in Arizona who’s core capabilities include professional and managed services, virtualization, Cloud, infrastructure, communications, and networking. iT1's work in the government space has required us to be compliant with Federal Cyber Security mandates including NIST 800-171,800-53, 800-39, and CMMC Cyber Security Maturity Model Certification (Level 1 Self-Assessed).

5.17.6. The RFID solution must utilize RFID tags that are high-frequency and capable of near-field communication.

Guardian RFID uses High Frequency 13.56 MHZ RFID tags. This near-field communication ensures officer proof of presence for each scan.

5.17.7. The RFID tags shall contain a unique identification number that cannot be duplicated or altered.

GUARDIAN RFID uses hardened, high-frequency RFID tags, known as Hard Tags that are non-hardwired, bulletproof, shockproof, and waterproof. Each tag houses a high frequency RFID chip with a unique identifier which cannot be duplicated or altered.

5.17.8. The RFID tags must be robust and support secure mounting, be enclosed in a tamper-proof, shatter-proof unit, and have the ability to identify inmates by name when scanned.

Our Hard Tags are tamper proof and maintenance free. There is no battery to change, or maintenance required. The system records both the permanent housing assignment for each inmate as well as their current location. Scanning either tag will show all of the inmates present in that location .

P PAGE 39

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.9. The system must support digital incident codes that can be customized by system administrators and used by end users to collect observations of inmates and other activities.

Our system allows administrators to create an unlimited number of “WordBlocks” Our patented WordBlock technology enables your team to align its data collection efforts and to log clear, consistent data with speed and precision. Systems administrators have access to our JailOps team who are experts in Guardian RFID and can provide guidance on the creation of defensible and efficient WordBlocks.

5.17.10. The system must enable users to create a unique PIN to authenticate login privileges or login via Key FOB or ID card.

Officers can log into the Android application using their RFID FOB, ID card, or with their username and password. This allows the SPARTAN to easily switch users as needed.

P PAGE 40

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.11. The system must support web browsers, such as Chrome, Firefox, Edge, and Safari, and is password protected.

The Guardian RFID OnDemand web-based reporting software is developed in a browser agnostic fashion and is compatible with all standard web browsers (Firefox, Chrome, Edge). All users of the system have a unique user name and password and customizable permissions ensuring that all staff have access to what they need and is prevented from accessing anything they don’t.

5.17.12. The System must support inmate level documentation where log entries positively identify inmates by name and housing assignment.

Our solution supports offender-level documentation. All log entries positively identify inmates, and each inmate is associated with a permanent housing assignment.

5.17.13. The system must generate inmate level reports that identify inmates by name and identification number.

Our reporting platform consists of dozens of pre-built reports that can be filtered numerous ways, including inmate name and/or booking number, officer name, date, time, location (housing and out cell locations, keyword, and more.

P PAGE 41

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.14. The system must support the ability to log meals, movements, recreation, refusals, headcounts, medications, supply passes, security checks, and other appropriate information by inmate name, officer ID, and time/date;

Guardian RFID improves staff efficiency by granting easy access to workflows and modules through our Mobile Command software. Staff simply choose the desired module from the touch screen interface and begin their security checks, or their headcounts, or meals, etc.

All checks recorded include the officer id, date, time, location, and any inmates involved.

5.17.15. The system to log other inmate documentation by inmate name, identification number, and housing assignment.

Our solution supports offender-level documentation. All log entries positively identify inmates, and each inmate is associated with a permanent housing assignment and ID number.

5.17.16. The system must automatically visually distinguish between log entries created by RFID scan versus those manually recorded without an RFID scan or “read”.

Each log entry displays visual indicators distinguishing the method of log entry:

• Pod Tag

• ID Card / Wristband

• Cell Tag

• NS – No Scan, manually entered

P PAGE 42

© 2021 GUARDIAN RFID. All right reserved. GUARDIAN RFID, Mobile Command, and SPARTAN are U.S. registered trademarks.

Protected by Pat.: 9,483,926; Pat.: 9,396,447; Pat.: 9,251,691; Pat.: 9,024,753; Pat.: 9,024,754 with other patents pending.

5.17.17. The system must include a real-time module that tracks system usage to display the date, time, and location of completed activities

Guardian RFID’s solution includes a live dashboard which provides information on completed and missed checks in real time.

Officers, supervisors, and command staff can receive alerts, reminders, and notifications in real time for tasks or any missed cell observations.

Officers and supervisors also receive information regarding the predictability and quickness in which supervision rounds are performed.

5.17.18. The System must ensure accurate reporting such as export data into multiple file formats, such as PDF, Excel, HTML, and XML to be printed and/or saved to a local area network.

Guardian RFID comes with dozens of preconfigured turnkey reports. These reports allow for user input allowing reporting based on dates, times, inmate, location, and activity.

Our reports can be filtered numerous ways, including inmate name and/or booking number, officer name, date, time, location (housing and out cell locations, keyword, and more.