15._Manager,_Information_Technology_(IT).docx

Position:

IT Manager

Position Objective

The IT Manager, under the supervision of the Director, Administration, is responsible for the delivery and implementation of IT-related services to include network management and data infrastructure oversight, ensuring that services rendered support the work of the MCA.

Duties and Responsibilities

· Oversee delivery of various IT services (e.g. infrastructure maintenance, database management, etc.) across the MCA, ensuring that the quality of execution meets organization needs and established IT standards;

· Advise management on overall issues regarding day-to-day IT operations and provide inputs to improve delivery and efficiency of services rendered;

· Provide recommendations on software developments or upgrades for organization use in support of increased efficiency and productivity of wider program deliverables;

· Develop regular testing, update, and maintenance schedule for IT infrastructure to ensure continuity of functionality and capacity to service the needs of the MCA;

· Assess existing procedures/protocols to incorporate improvements based on user feedback to facilitate seamless delivery of services.

Requirements (Education, Experience, Technical Competencies)

· University degree in computer science

· Some prior experience in the provision of IT services

· Demonstrated ability to communicate effectively (English and Mongolian), both orally and in writing.

This Position Description is subject to revisions/updates as necessary to ensure alignment to the organization’s strategic direction and structure. Revisions to the description are subject to applicable Human Resources policies and procedures, and official versions of each Position Description are maintained by Human Resources.

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