Attachment_Jb6_FILMSS_2__Cover_Letter_and_Past_Performance_Questionnaire_-_Copy.pdf

80ARC019R0004 Attachment J(b)6

This form contains Source Selection Information when completed.

CLIENT AUTHORIZATION LETTER (to be completed by the Offeror for its Customers used as references)

INSERT DATE HERE

Dear Client:

We are currently responding to the NASA Ames Research Center request for proposal (RFP) for the Fully Integrated Lifecycle Mission Support Services 2 (FILMSS 2) procurement. NASA Ames Research Center is continuing to place increased emphasis on past performance as a source selection factor. As such, a requirement of its solicitation is that past clients of ours be identified and participate in the evaluation process. You are hereby authorized to respond to this and other inquiries.

We have identified ______________________ of your organization as the point of contact based on his/her knowledge concerning our work.

Please complete the enclosed Past Performance Questionnaire and forward it directly to NASA Ames Research Center, ATTN: Jeannette Albiez Code JAC: 241-1, Moffett Field, CA 94035- 0001, telephone 650-604-1029. Facsimile responses are acceptable. Please fax to the attention of Jeannette Albiez, fax 650-604-1029. E-mail responses may be sent to:

Jeannette.albiez@nasa.gov.

A response to this questionnaire is requested to the above address no later than ___________.

Your cooperation is appreciated. Any questions may be directed to the undersigned.

Sincerely, Enclosure

80ARC019R0004 Attachment J(b)6

Past Performance Questionnaire

Offeror and Contract Identification Offeror:

Contract Number:

Agency/Company:

Contract Title

Evaluator’s Name

Telephone

Email

Evaluator’s role

Length of Involvement in this Contract

CONTRACT INFORMATION. Please provide the following information for the contractor and contract number identification in 1.A. above (to be completed by Offeror’s customer):

1. Type of Contract

Firm Fixed Price ☐ Cost Plus Fixed Fee ☐

Cost Plus Award Fee ☐ Other (Describe):

2. Method of Competition

Non-Competitive ☐

Competitive (provide description—e.g., Full and Open, Small Business Set-Aside, etc.)

Follow-on? ☐

New requirement? ☐

3. Period of Performance (including extensions/options):

From: To:

80ARC019R0004 Attachment J(b)6

4. Contract Value (including all options at award): $________________________________ Contract Value (including options/ modifications at completion): $ ______________________

5. Description of overall contract requirements:

6. Was the contractor the prime contractor or a subcontractor? Indicate the percentage of overall contract work performed by the offeror as prime/ or as a subcontractor and number of Work Year Equivalents (WYEs) used to perform the work.

Prime contractor ☐ Subcontractor ☐

% of work performed # of WYEs provided

Use the following adjectival ratings to respond to the questions on the following pages. Please select one rating per statement, using the following definitions and provide additional remarks to further explain any Excellent, Very Good and Poor rating, as well as in response to the more detailed questions.

RATINGS AND QUESTIONS

RATINGS. Please review this questionnaire based on the following guidance:

1. Please return the completed questionnaire within five working days of receipt. A telephone interview may be conducted to obtain your responses or for clarification purposes.

2. You are urged to read the questionnaire and provide your own knowledge of the offeror’s performance with the judgment of others (e.g., coordinated effort between the Contracting Officer and the Technical Point of Contact) in your program. In addition to providing the information for the contract or order identified, we solicit your comments on other similar contract or order that your activity has with this offeror.

3. For each item requesting a rating, respond with the rating that best describes the contractor’s performance for the referenced contract or order. If an item is not applicable to your contract order, or if you do not know how the contractor performed/is performing on that item, please respond N/A. The rating scale is defined as:

80ARC019R0004 Attachment J(b)6

Definition of Ratings

Excellent (E)

Consistent record of exceptional past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract;

indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.

Very Good (VG)

Consistent record of successful past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract;

demonstrating very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner for the most part with only minor problems with little identifiable effect on overall performance.

Good (G)

Successful past performance by the offeror and any proposed major subcontractors on work similar to the work requirements of the proposed contract; and it demonstrates effective performance; fully responsive to contract requirements;

reportable problems, but with little identifiable effect on overall performance.

Neutral (N) Neutral score. Assigned to offerors without a record of relevant past performance or for whom information on past performance is not available or not applicable.

Satisfactory (S)

Successful past performance by the offeror and any proposed major subcontractors on work similar to the work requirements of the proposed contract and may be limited in terms of the size, scope and complexity when compared to this contract;

demonstrates meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.

Poor (P)

The Offeror’s relevant past performance demonstrates performance that does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; problems in one or more areas, which adversely affect overall performance.

80ARC019R0004 Attachment J(b)6

Please mark "X" if the works performed under your contract are relevant to each of these Statement of Work technical areas. If yes, please rate using definitions provided

Provide additional remarks to further explain any Excellent, Very Good or Poor ratings.

E VG G N S P

Programs and Projects the primary focus is to provide planning, organizing, coordinating, monitoring, managing and executing projects including,: Trade studies and analyses;. project feasibility assessments; Assessment of technology readiness;

Requirements analysis; System architecture design; Risk assessment and management plan; Configuration management; Milestone tracking, schedules, budgets;

Cost control, Life-cycle review activities such as requirements reviews, Preliminary Design Reviews, Critical Design Reviews, Test Readiness Reviews, Flight Readiness Reviews, etc., and launch activities; Mission and systems operations including mission closeout, analysis, documenting of lessons learned, and archiving.

Spaceflight Project Support The primary focus of this area is biosciences research including: Providing end-to-end support, from Pre-Phase A through Phases E/F activities for a range of space flight projects; Supporting development of full life cycle project documentation; Implementing all processes and procedures for the design, manufacture, testing, operations, maintenance, and refurbishment of spaceflight hardware.

Virtual Communications and Collaboration Support The primary focus of this area is to provide expertise of he state of the art in collaboration technologies, periodically assess developments wi h respect to new tools and technologies including:

Research and develop 3D immersive environment tools for global collaboration and participation; Enable collaborative science and technology development, science over distance, virtual field trips, and virtual world systems; Provide expertise in the social and organizational aspects of collaboration; Provide comprehensive support for meetings, technology interchange meetings, and conferences, including virtual and online (video conferencing) meetings.

Science/Research Support: The primary focus of this area is to provide support for science teams, including research and technical support for various activities, field experiments, laboratory investigations and databases; dissemination of research and education content; website maintenance and preparation of reports; Provide research support, including direct research functions and indirect support such as technical and programmatic reviews; Develop collaborative environments enabling remote scientific collaboration using up-to-date data visualization and modeling, social networking, and other tools; Recruit world-class scientific collaborators and experts in a wide range of disciplines to support the changing needs of rapidly evolving fields; Provide science and technical support for laboratory research, field research, and flight research;

Support development of and compliance with ethical standards for research, including bioethics for human and animal research subjects, planetary sustainability, and synthetic biology.

Hardware and Technology Development Support The primary focus of this area is to support laboratory and prototype hardware development and demonstration from concept through operations including: Supporting development of full system design and architecture; Supporting system and hardware assembly and test; Supporting he development of innovative technologies, including advanced manufacturing, life support systems, space biotechnology, operating systems, payloads, sensors, micro- and small-satellites, and architectures.

If similar worked is performed, please rate per Ratings Definitions provided by placing an "X" in the appropriate column.

Mark "X" if similar work is performed under this contract

Table: Statement of Work Relevance

80ARC019R0004 Attachment J(b)6

Please provide additional remarks to further explain any Excellent, Very Good or Poor ratings._____________________________________________________________________________

E VG G N S P

Innovative Partnerships Support The primary focus of this area is to: Identify and promote development of innovative collaborations with respect to scientific research, technology development, technology transfer (e.g. licensing, software release etc.), and proposal development; Enhance opportunities to develop business partnerships, institute consortiums, and support transfer of technology to and from industry.

Strategic Planning & Analysis Support The primary focus of this area is to: Assist center leadership with strategic planning and analysis in various functional areas, including the development of white papers and market surveys; Monitor, track and support databases for portfolio management and collaborative awareness processes;

Characterize workforce and center capabilities Proposal Development Support. The primary focus of this area is to support center proposal processes and proposal submission outcomes for both NASA and non-NASA opportunities; Provide technical editing, graphics and administration of such tasks;

Support the development of a dashboard tool that provides a clear and informative overview; Provide database solutions and proposal development support that contains information on partnership development and technology transfer; Identify solutions and tools to store, access, and characterize proposal data.

Solicitations Support The primary focus of this area is to prepare documentation in support of Ames-managed solicitations, e.g., NASA Research Proposals; Support the development and evaluation of proposals submitted to Ames-managed opportunities; .

Support the peer review process including, but not limited to: preparing science and technical summary packages that may include information on background, scientific rationale and relevance, proposer qualifications, flight/technical experience, results, and references.

Public Affairs Support and Education (or STEM Engagement) The primary focus of this area is to: Develop, implement and update program or project public affairs plans, including production of detailed media plans; Develop and disseminate program and project information; Develop science, research, educational and outreach tools;

Execute student internship programs, including program formulation, outreach; and recruitment ,selection of student participants;and program; implementation; Coordinate and participate in outreach events.

Workshop, Meeting and Conference Support The primary focus of this area is to:

Provide comprehensive support for program and project meetings, workshops, conferences, reviews, briefings, and technology interchange meetings; Develop websites and other promotional materials, develop and distribute workshop/meeting materials, manage all meeting operations, record minutes or notes, escort VIPs, arrange for foreign national participation, and assemble all meeting documents for the event and for distribution following the event.

Data, Document Management and Archival Support The primary focus of this area is to: Prepare documents, such as technical papers, reports, proposals, brochures, and newsletters in both printed and digital formats; Provide technical writing and editing, including word processing, illustration, and preparation of new text and graphics, editing functions for revising and updating documents, and coordinating the physical production and distribution of documents; Establish and maintain project operational and documentation databases, including requirement traceability: Collect, maintain, analyze, and disseminate data from operational scientific missions; Provide data analysis and archival services.

Lab and Office Safety and Facility Support The primary focus of this area is to:

Provide administrative and technical support for safety programs, by providing data entry, action tracking, safety assessments, safety training, and support for OSHA and center safety initiatives.

Subject Matter Expert The primary focus of this area is to provide experts, as needed, in any of the disciplines covered by the contract to assist with design of experiments, conduct of research, review of proposals being submitted to Ames, review of proposals being submitted by Ames, support facilities design review and construction/inspection management, on a short- or long-term basis.

If similar worked is performed, please rate per Ratings Definitions provided by placing an "X" in the appropriate column.

Mark "X" if similar work is performed under this contract

Table: Statement of Work Relevance

80ARC019R0004 Attachment J(b)6

Place an “X” in the appropriate column E VG G N S P

Contra ct

Manag ement

Ability to manage both small and large tasks as well as the simultaneous management of a large number of varied tasks

Ability to attract and retain high-caliber Key personnel and technical employees to address contract objectives

Qualifications, effectiveness, and authority of on-site contract management

Proactiveness and cooperativeness in resolving issues

Past Performance of Subcontract management, including meeting subcontract goals

Conformance with the terms and conditions of contracts, including delivery of products and reports, and adherence to cost and schedule constraints

Efficiency and effectiveness of approach used to attract and retain employees

Effectiveness of any Corporate Management Involvement in the operation of the contract.

Management of the phase-in period to ensure efficient continuation of operations during contract turn-over, retention rates for technical personnel, technical milestones met or slipped, any other pertinent issues

Employee safety record Please provide additional remarks to further explain any Excellent, Very Good or Poor ratings:

80ARC019R0004 Attachment J(b)6

OTHER INFORMATION

1. Describe any serious performance problems, termination for default, and any regulatory or safety violations resulting from contractor performance.

2. Explain any schedule slips and steps taken to mitigate the impact of the slips.

3. Discuss any major problems encountered and the contractor’s resolutions to those problems.

4. Examples of innovative methods implemented by the contractor that resulted in cost savings to the customer.

5. Discuss any overruns in direct or indirect overhead rates and their impact on overall performance

6. Management of Phase-In period for all contracts including factors such as efficient continuation of operations during contract turn-over, technical milestones met or slipped, any other pertinent issues. Were you satisfied with the incumbent capture and the processes followed by the Contractor? Please include whether or not contractor was the incumbent.

7. List any U.S. Government Accountability Office (GAO) or Agency Inspector General (IG) audit reports and those decisions and/or findings, within the last three (3) years.