Qualtrics Subscription - Small Purchase with Sole Source Conditions

The State of Illinois is seeking a sole source procurement for a Qualtrics Annual Core XM Software Subscription, specifically targeting an advanced web-based survey and data collection platform. The contract opportunity, identified as ID 68237175460d031ca70a2d02, was posted on May 8, 2025, with responses due by May 12, 2025. Qualtrics will provide a comprehensive research and insights technology platform featuring advanced capabilities such as website targeting, multi-rater employee assessment tools, SMS survey support, and extensive system integrations with platforms like Salesforce, Microsoft Dynamics, and Google Analytics. Key deliverables include web intercept customization, permission-based access controls, text analytics, and closed-loop case management through their Vocalize dashboard. The procurement appears to be a small purchase with sole source conditions, indicating that Qualtrics is being recognized as the exclusive provider of this specific technological solution.

The contract opportunity does not explicitly outline specific set-aside designations or restrictions on responding organizations. The standard terms and conditions document indicates standard vendor requirements, including maintaining general commercial liability insurance of $1,000,000 per occurrence and $2,000,000 annual aggregate, along with auto liability and worker's compensation coverage. While no specific budget range is detailed, the procurement is classified as a small purchase. Vendors will need to comply with state procurement regulations, including minority contractor initiatives, prevailing wage requirements, and equal opportunity standards. The contract terms emphasize that agreements are contingent on fund availability, and the state reserves the right to suspend or terminate the agreement if appropriations are insufficient. The sole source letter from Qualtrics positions the company as a unique provider with distinctive platform capabilities, suggesting a targeted and specific procurement strategy.