Dispatch Scheduling Service Software

The Concho Valley Council of Governments (CVCOG) is seeking proposals from qualified and experienced contractors for a Request for Proposal (RFP) to provide transit scheduling software in order to better streamline scheduling and dispatch processes and procedures for Concho Valley Transit. The contract will serve the jurisdictions of Tom Green County and the City of San Angelo, Texas. The software must have the capability to handle rural, urban, and paratransit public transportation trip reservations, scheduling and dispatching, and reporting. Proposals must be received by 4:30 PM on December 15, 2023 and mailed to 5430 Link Road, San Angelo, TX 76904 in accordance with the instructions in the solicitation package. A pre-submission conference will be held on November 17, 2023 via Microsoft Teams. The anticipated contract term is 2 years with up to 3 additional 1-year renewal options. The RFP outlines detailed technical specifications and respondents must comply with CVCOG Terms and Conditions, provide a tax-exempt itemized price proposal, document their qualifications and experience, and demonstrate their capacity and readiness to perform. The contract will be awarded to the most responsive and responsible respondent whose proposal is determined to be the most advantageous to CVCOG based on best value evaluation criteria.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. No incumbent vendors or current contractors are listed. The RFP also does not provide any information on possible award values or budget ranges.