NIGP 96117: Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, etc., (see Item 46 for Interpreter Services - Not Electronically Assisted)

NIGP 96117 Interpreter Services—Electronically Assisted—Foreign Language, Hearing Impaired, Etc., an Item code, encompasses remote interpretation modalities including telephonic, video remote, and real-time captioning services that state and local governments procure to deliver language access and accessibility compliance across health care, education, courts, and emergency operations. Recent solicitations show heavy demand for American Sign Language (ASL) interpreting, medical interpretation in multiple non-English languages, and video remote interpretation platforms, with state and local issuing bodies spanning health care authorities, school districts, county governments, and municipalities soliciting under this code through July 2026.

Health care providers dominate recent activity—CareOregon requested proposals for health care interpreter services across multiple modalities (in-person, telephonic, video) supporting 22,000 monthly appointments with Oregon Certified Healthcare Interpreters, while San Mateo Medical Center sought comprehensive language interpretation in Spanish, Chinese, Tagalog, Russian, and ASL with 24/7 US-based support at an estimated budget of $2,230,000. School districts represent the second-largest cohort: Katy ISD (Texas) issued separate RFPs for sign language interpreting services (RFP #2518YT, due July 8, 2026) and educational interpreting services (RFP #2519YT, due August 3, 2026), while Hillsborough County Public Schools (Tampa, Florida) sought interpreting services across 235 schools with an estimated annual budget of $950,000 (RFP 26041-DST, due April 15, 2026). County and state governments procuring language access services include Wake County, North Carolina (RFP #26-014 for over-the-phone, video, on-site, and in-field interpretation; due March 25, 2026), Montgomery County, Pennsylvania (RFP 26-01 for over-the-phone, video remote, and in-person interpretation across 200+ languages with no guaranteed minimum volume; due May 22, 2026), and the State of Oregon Employment Department (RFP S-47100-00015861 for pre-scheduled telephonic interpretation in ten mandatory languages for administrative hearings; due February 11, 2026). Activity spans Texas, Oregon, Florida, Pennsylvania, North Carolina, Georgia, and California, with no single state dominating the code. Recent opportunities show interpreters must hold current Board of Educational Interpreters (BEI) or Registry of Interpreters for the Deaf (RID) certification (school districts and higher education), Oregon Health Authority certification (health plans), or TJBCC Master Court Interpreter certification (courts); services span firm fixed rates by language tier, appointment type, and modality, with many contracts reserving awards to multiple vendors and establishing as-needed pricing structures without guaranteed minimum volumes.