RFP 2026-05 Interpreter Services
Closed State & local contract opportunity Posted
- Solicitation number
- S-X26083-00017470
- State
- Oregon
- Responses due
Opportunity facts
- NIGP codes
- 96117 Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, Etc., (See Item 46 For Interpreter Services - Not Electronically Assisted)
- 96146 Interpreter Services (Foreign Language, Hearing Impaired, Etc.) (See Item 17 For Interpreter Services - Electronically Assisted)
- 96167 Sign Language Services For The Hearing Impaired
- Point of contact
-
- Kim Randall randallk@careoregon.org (503) 416-4760
Opportunity details come from oregonbuys.gov. Updated .
About this opportunity
CareOregon is requesting proposals for health care interpreter services to support Medicaid and Medicare members across Oregon and affiliated service areas, with proposals due August 11, 2026, and a question deadline of August 4, 2026. The RFP prioritizes contracting with local vendors in Oregon and Washington and encourages proposals from minority, women, service-disabled veteran, and emerging small businesses.
Services span in-person (estimated 14,000 monthly appointments), telephonic (7,000 monthly), and video remote (1,600 monthly) interpreting modalities across medical, behavioral health, dental, and social service settings. All interpreters must be Oregon Certified and/or Qualified Healthcare Interpreters as defined by the Oregon Health Authority, with documented good-faith efforts to prioritize certified interpreters in clinical settings. The contractor must support 24-hour, seven-day-per-week availability including emergency scenarios and comply with CMS and Oregon Health Authority requirements.
Performance expectations include meeting or exceeding monthly fill rate targets stratified by language tier and service type. Tier 1 languages in Portland Metro include Spanish, Arabic, Cantonese, Mandarin, Russian, Somali, Vietnamese, and others; Tier 2 encompasses all remaining languages. Geographic service areas include Portland Metro, Southern Oregon and North Coast, and additional unspecified regions with corresponding tier classifications. American Sign Language services are also required.
Services may be delivered through employees or a managed network of subcontracted interpreters. Rate structures are established by language tier, appointment type (clinical and non-clinical), and certified or qualified status, with separate pricing for in-person, telephonic, and video modalities. The rate document is available as an attachment.
CareOregon intends to establish contracts with multiple firms and reserves the right to request best and final offers. The anticipated contract start date is mid-September 2026. All proposal terms are firm for 180 calendar days following the closing date. Proposals must be submitted to vendorservices@careoregon.org; RFP documents are available on OregonBuys.gov.
Opportunity text
CareOregon seeks to contract with qualified firm(s) to provide Health Care Interpreter services to CareOregon members. Services may be delivered through employees or a managed network of subcontracted interpreters and must support multiple modalities, including in-person, telephonic, and video remote interpreting.
Files
| File | Type | Posted |
|---|---|---|
| CareOregon Interpreter Rate Structures 7-13-2026~1.xlsx | XLSX spreadsheet | |
| RFP2026-05 Interpreter Services - Final~1.pdf |
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