NIGP 94622: Automatic Teller Machine (Atm) Services

NIGP 94622 Automatic Teller Machine (ATM) Services, an Item code, encompasses the installation, operation, maintenance, and revenue management of ATM networks at public facilities including airports, civic centers, government offices, and university campuses. State and local governments procure ATM services through transaction-fee and revenue-sharing arrangements, with vendors responsible for equipment provision, 24/7 operational monitoring, cash replenishment, emergency repairs, and compliance with banking regulations and security requirements. Issuing bodies span municipal airports (Midland, Lubbock, Houston), county government offices (Broward County, Pinellas County), cities (Lubbock, Houston, Midland), and higher-education institutions (University of Wisconsin-Whitewater). Recent activity shows municipal airports as the dominant venue type, with counties also using ATM services for governmental center operations. Cities and airport authorities typically structure contracts as fixed-fee or revenue-sharing concessions with five-year terms and one-to-seven-year renewal options, while evaluation criteria emphasize company experience (particularly ATM operations at comparable high-traffic venues), financial stability, operational and maintenance plans, revenue proposals, and insurance compliance. Vendors commonly face requirements for audited financial statements, five years of prior ATM service experience, commercial general liability of $1 million or higher, workers' compensation coverage, and PCI compliance.

Recent solicitations cluster in Texas and Florida. The City of Lubbock issued RFP 26-19502-KM (proposals due May 14, 2026) seeking ATM services at Lubbock Preston Smith International Airport and Lubbock Memorial Civic Center, requiring five-year vendor experience and 95 percent monthly uptime with four-hour emergency response. The City of Midland re-bid ATM concessionaire services at Midland International Air & Space Port (RFP 26004897R, proposals due October 7, 2026), seeking minimum two commercial-grade ADA-compliant ATMs with incumbent Community National Bank paying $1,000 monthly flat rent and $3.00 per transaction based on 5,498 transactions in 2024. The City of Houston solicited proposals under RFP-2026-0016 (proposals due October 22, 2026) for ATM concession services at two major airports (George Bush Intercontinental and William P. Hobby), a rental car facility, and City Hall Annex under a maximum revenue structure with five-year term. Broward County issued an open-end contract (due June 9, 2026) for ATM services at five county locations offering SBE/CBE preference within 10 percent of lowest responsive non-certified bid, while Pinellas County pursued comprehensive banking services through RFP 26-0180 (proposals due February 19, 2026) that included ATM and related banking infrastructure with $350 million balances and multi-branch capacity requirements across Board and Clerk governmental entities.