ATM services

The Washington Convention and Sports Authority (Events DC) is soliciting quotes for ATM Services at two District of Columbia facilities: CareFirst Arena and the Walter E. Washington Convention Center. The Request for Quote (RFQ 25-S-022) requires a qualified vendor to provide comprehensive ATM installation, maintenance, cash handling, and customer service for a total of seven ATMs across both locations. Bidders must possess a minimum of five years of experience installing and servicing ATMs in large buildings with heavy foot traffic and demonstrate capability to support 24/7 ATM operations that honor multiple card networks including Plus, Interlink, Visa, and Mastercard. The contract will commence upon award and run through September 30, 2026 as a base year with four additional one-year renewal options, with an estimated annual transaction volume of approximately 6,500 transactions (1,500-2,000 at CareFirst Arena and 5,000 at the Convention Center). Key submission deadlines include December 1, 2025 for questions and December 8, 2025 for quote responses, with quotes required to remain firm for 90 days. Pricing will be evaluated on a per-transaction commission basis, with the lowest aggregate overall price determining the contract award.

Events DC has incorporated several set-aside and preference opportunities for small and local businesses, offering up to 12 preference points for certifications including Small Business Enterprises, Resident-Owned Businesses, Longtime Resident Businesses, Local Business Enterprises, Disadvantaged Business Enterprises, Veteran-Owned Businesses, and Equity Impact Enterprises. The procurement requires compliance with First Source Employment Agreement provisions, mandating that 51% of new jobs be filled by District of Columbia residents and 35% of apprenticeship hours be worked by DC residents. Submission requirements include completing the Quote Form, providing a W-9, tax certification, potential DSLBD certification, customer references, and a Clean Hands Report. While no specific incumbent vendor is mentioned, Events DC will provide floor space, electrical power, and telephone lines, with the contractor responsible for all other operational costs except electricity. Though a specific budget range is not detailed, the contract involves monthly commission payments from the selected ATM services provider to Events DC, to be remitted within 20 days of each month's close, with accompanying transaction reports due by the 15th of the following month.