Automated Teller Machine Concession Agreement

Palm Beach County Department of Airports issued Request for Proposals (RFP) No. PB 19-6 for an Automated Teller Machine (ATM) Concession Agreement at Palm Beach International Airport, a medium hub facility enplaning over 3 million passengers annually. The procurement seeks a qualified vendor to install, operate, and maintain ATMs at five mandatory locations: Main Terminal (Level Two), Departures/Ticketing (Level Three), Concourse B, Concourse C, and Arrivals/Baggage Claim (Level One), with the option for proposers to suggest additional locations for approval. The concessionaire must assume full responsibility for all costs associated with installation, operation, maintenance, electrical connections, and equipment relocation. Key objectives include ensuring reliable ATM services across the airport terminal while generating revenue for the County through an Annual ATM Privilege Fee of not less than 35% of total annual Transaction Fees, with an initial Minimum Annual Guarantee of $15,000 for the first contract year and 85% of the prior year's privilege fee (minimum $15,000) for subsequent years. Transaction fees charged to customers shall not exceed $3.00 per transaction and require Department approval for any adjustments. The mandatory pre-proposal conference was scheduled for 10:00 a.m. on Tuesday, April 9, 2019, with written questions due by 1:00 p.m. on Friday, April 12, 2019, and proposals required by 2:00 p.m. on Tuesday, April 23, 2019. The Selection Committee meeting was anticipated for May 8, 2019, with the contract term commencing October 1, 2019, and expiring September 30, 2022, with a County option to renew for one additional two-year period. The vendor must maintain comprehensive general liability insurance of $1,000,000 per occurrence, business auto liability of $1,000,000, and workers' compensation coverage, with the County named as additional insured, and provide a Security Deposit of $7,500 prior to the Effective Date in the form of a Letter of Credit or Surety Bond.

The solicitation includes an Airport Concession Disadvantaged Business Enterprise (ACDBE) participation goal of 4.5% of annual gross revenues, requiring proposers to either meet this threshold or demonstrate documented good faith efforts and provide justification if unable to achieve the goal. All proposals must include a signed proposal response form, drug-free workplace certification, and required ACDBE documentation to be considered responsive, with failure to submit all required appendices resulting in proposal disqualification. Historical transaction data indicates declining ATM usage across all five locations, with total transactions declining from 26,185 in fiscal year 2016 to 20,646 in fiscal year 2018, which should inform proposers' financial projections and operational planning. No incumbent vendor or existing technology integration requirements were specifically identified in the solicitation documents. The estimated award value is derived from the Minimum Annual Guarantee of $15,000 for the initial contract year with a three-year initial term, generating a baseline annual revenue of at least $15,000, though actual revenues are anticipated to exceed this floor based on the privilege fee structure tied to transaction volumes and the 35% minimum share of annual transaction fees.