Automated Teller Machines (ATMs) for OCCC

Closed State & local contract opportunity

Solicitation number
Y24-1047-KS
State
Florida
Responses due

Opportunity facts

Jurisdictions
Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

Orange County, Florida is soliciting electronic bids for Automated Teller Machine (ATM) services at the Orange County Convention Center (OCCC) through solicitation Y24-1047-KS. The procurement requires a vendor to provide, install, and maintain ten permanent ATMs across multiple exhibit halls, with capabilities for additional temporary portable ATMs as needed. Required ATM specifications include PCI and ADA compliance, EMV chip technology, multilingual options, and 24/7 operational capabilities. Bidders must demonstrate at least three years of service provision in the United States, with proven experience deploying a minimum of ten ATMs and 24-hour response time capabilities. The solicitation mandates electronic submissions through the ProcureNow OpenGov e-Procurement Platform, with responses due by 4:00 pm EST on May 23, 2024, and questions accepted until April 17, 2024, at 5:00 pm EST. Evaluation criteria will likely include technical capabilities, transaction fee structure, commission rates, and overall service reliability.

The contract does not specify explicit set-aside designations or restrictions for disadvantaged enterprises. The ATM service will have a pre-set user fee of $3.50 per transaction, with an estimated annual transaction volume of 20,000. Bidders must propose a commission rate paid to OCCC and demonstrate comprehensive insurance coverage, professional licensing, and compliance certifications. The contract term is five years, commencing upon execution by both parties. The OCCC will provide floor space and electric power at no cost, and the selected vendor will become the exclusive on-site ATM service provider, with potential rare exceptions. While specific budget ranges are not explicitly detailed, the revenue-sharing model and transaction volume suggest a potentially lucrative opportunity for the selected vendor. Bidders must disclose any potential conflicts of interest, litigation history, and felony convictions as part of their proposal.

Opportunity text

NOTICE IS HEREBY GIVEN that Orange County, Florida, henceforth referred to as the County is accepting sealed offers for Automated Teller Machines (ATMs) for OCCC (Y24-1047-KS)

Sealed offers for furnishing the above will be accepted up to 4:00 pm EST on Thursday, May 23, 2024.

NOTE: Respondents are required to submit responses electronically via the ProcureNow OpenGov e-Procurement Platform. Respondents shall not be permitted to hand-deliver, mail, telephone, fax or email offers.

Responses received after the submission deadline and/or transmitted outside of the designated ProcureNow OpenGov e-Procurement Platform shall be rejected.

Important Instructions for Electronic Submittal

The County is ONLY accepting electronic submissions using the ProcureNow OpenGov e-Procurement Platform. Respondents shall create a FREE account with ProcureNow OpenGov by signing up at https://secure.procurenow.com/signup. Once you have completed account registration, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic offer.

It is the respondent's responsibility to ensure they commence their upload efforts timely to meet the submission deadline. The County shall not be responsible for delays caused by any occurrence, including the respondent's network delays, bandwidth issues, internet outages, or technical difficulties.

ProcureNow Technical Support
For Technical Support, respondent's can reach the ProcureNow OpenGov Service Desk:
Chat (preferred): Click the button in the lower right hand corner of the portal
Email: support@procurenow.com
Phone: 1 (855) 680-4747 Hours: Mon-Fri 8am - 8pm EST

Timely Questions Regarding this Solicitation

The question and answer module of ProcureNow OpenGov IS being utilized for this solicitation. Timely questions concerning this solicitation shall be submitted in accordance with the deadline for questions: Wednesday, April 17, 2024 at 5:00 pm EST. Respondents are instructed not to contact the initiating division directly.

Consideration for modification or alteration of the documents contained in this solicitation shall be requested during the specified question period, before the applicable deadline. No oral interpretation of the meaning of the plans, specifications, or other Contract documents shall be considered binding. The County shall be bound by information and statements only when such statements are written and executed under the authority of the Manager, Procurement Division.

Answers for timely questions will be addressed in the ProcureNow OpenGov question and answer module or as an addenda to this solicitation depending on volume, participants are encouraged to subscribe as a follower and monitor all notifications. Beyond questions and answers, any and all modifications, clarifications, interpretations and supplemental instructions will be in the form of a written addendum which, if issued, will be available for download. All addenda and questions/answers so issued shall become part of the Contract Documents and receipt shall be acknowledged as specified herein.

This provision exists solely for the convenience and administrative efficiency of Orange County. No respondent or other third party gains any rights by virtue of this provision or the application thereof, nor shall any respondent or third party have any standing to sue or cause of action arising there from.

Untimely questions are unable to be submitted in the question and answer module, thereafter respondents raising critical concerns must email kathy.saldutti@ocfl.net. Critical clarifications may be made via addenda, however, untimely questions may not be considered.

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