Online Proctoring

The Maricopa County Community College District (MCCCD) has issued Request for Proposal (RFP) 3613-10 for online proctoring services to support its ten colleges and numerous education centers serving over 200,000 students annually across Maricopa County, Arizona. The District seeks to acquire or license a software system for remote online assessment proctoring that integrates with the Instructure Canvas Learning Management System using LTI 1.3 standard compatibility. Required deliverables and capabilities include lockdown browser functionality, identity verification with liveness checks, automated video logging with indexing capabilities, and ADA compliance with WCAG 2.1 AA standards that function across consumer technology and institutional computing resources. The RFP establishes a critical timeline with questions due by March 26, 2026, proposals due April 14, 2026, at 3:00 PM Arizona Local Time through the MCCCD Procurement Portal hosted by Bonfire, oral presentations anticipated in mid-May 2026, and contract award expected in June 2026, with service commencement targeted for July 1, 2026. Evaluation criteria require proposers to demonstrate extensive data security and confidentiality compliance, including Network Security and Privacy Liability insurance of $5,000,000 per claim and annual aggregate, SSAE 16 compliance for financial transactions, and annual third-party security audits. Late submissions will not be accepted, and vendors are responsible for ensuring timely submission regardless of technical issues.

The RFP documents do not specify set-aside designations, restrictions on respondent types, disadvantaged enterprise requirements, or incumbent vendor information. The District intends to award a one-year contract with four optional renewal periods, potentially extending the total term to five years, though longer strategic partnership agreements may be considered if mutually beneficial. Proposers must submit detailed pricing for annual license costs and one-time setup costs, with all overhead and profit included in stated fees; however, no specific budget range or award value is disclosed in the available documentation. Given MCCCD's experience with decreased state funding and declining enrollment, the District has positioned this engagement as a strategic partnership opportunity where vendors may propose value-added offerings and innovative solutions to enhance institutional capabilities and resource efficiency. Vendors should note that submission through the official MCCCD Procurement Portal is mandatory, and the official time stamp from this portal will determine on-time submission status.