NIGP 20972: Purchasing Software

NIGP 20972 Purchasing Software is an Item code under which state and local governments procure commercial off-the-shelf (COTS) software licenses, cloud-based software-as-a-service (SaaS) platforms, and integrated software solutions to support enterprise operations, compliance, and administrative workflows. Recent solicitations show purchasing software spanning enterprise resource planning systems, assessment platforms, accounts payable automation, procurement lifecycle management, human resources information systems, IEP platforms, textbook management, security access controls, and specialized operational systems such as airport enforcement citations and school nutrition services. Issuing bodies include state departments (Washington OSPI, Texas DIR, Washington WDFW), counties (Broward County Florida, DeKalb County Georgia, Seminole County Florida, Hillsborough County Florida), cities (Philadelphia, Atlanta, Newnan Georgia, Orlando, Lubbock Texas), school districts and boards (Washington OSPI, DeKalb County, Hillsborough County, Seminole County), and specialized authorities (Los Angeles Superior Court, Lubbock Power & Light municipal utility, Sourcewell cooperative). The Philadelphia Procurement Department appears frequently as a repeat buyer across multiple software categories including Tableau Cloud, Veoci, OneTrust, Monday.com, Cisco Meraki, and Cisco Secure Access, typically through the PHLContracts portal with abbreviated response windows of 7–14 days.

Geographic activity spans multiple states with concentration in Florida (Broward County, DeKalb County, Hillsborough County, Seminole County, Orlando Utilities), Georgia (DeKalb County, Atlanta, Newnan), Washington (OSPI, WDFW), Pennsylvania, Illinois, Texas, and California. Representative recent opportunities include the Illinois Secretary of State's sole-source contract with Levi, Ray, and Shoup for VPS and VMCF printer management licenses valued at $498,804 through June 30, 2029 (RFP 27350SOSITSOSB52865, due June 22, 2026); the City of Philadelphia's requirements contract for Cisco Meraki access points and switches with mandatory extended warranty and on-site maintenance (B2627288, due June 10, 2026); Broward County's RFP for accounts payable automation software supporting 140,000 annual invoices with integration to PeopleSoft and SBE/CBE procurement preferences (GEN2130765P1, due May 20, 2026, anticipated value exceeds $500,000); the Washington Department of Fish & Wildlife's RFP for a comprehensive HRIS and Safety Data Management System serving 2,300 employees across multiple locations with a 48-month term (202600008, due June 4, 2026); and the Washington OSPI's large-scale RFP for a statewide Individualized Education Program platform serving 150,000 students across 300+ local education agencies with implementation through December 1, 2026 (RFPNO202620, due June 30, 2026). Procurement vehicles include traditional RFPs, RFQs, RFIs, sole-source justifications, and cooperative purchasing structures; state-level procurement preferences for small business, certified veteran-owned, and disadvantaged business designations appear in Washington and Florida solicitations.