Microsoft Unified Support

The City of Philadelphia Procurement Department is requesting quotes for Microsoft Unified Support software, with quotes due August 28, 2026 — effectively immediately upon posting on August 27.

All software purchases will be awarded to the City's current vendors unless otherwise stated. Vendors must submit quotes through the PHLContracts portal following a ten-step submission process that includes general information, item specification, mandatory question responses, terms and conditions acceptance, and required document attachments. Vendors must provide unit costs and optional discounts for listed items, answer all mandatory questions, and accept the bid's terms and conditions. Product literature must be submitted at the City's request.

The submission process requires vendors to complete each tab sequentially, save progress to eliminate validation warnings, and address all red validation warnings before final submission. Vendors must respond to a Local Business Entity (LBE) certification question; however, the LBE Program does not apply to the Software Program itself. Supporting documentation and product literature may be uploaded as part of the submission. Pricing must be submitted with appropriate cost detail, and vendors must adhere to all specified contractual terms.