Marketing and advertising communication services

Active Indefinite Delivery Contract Awarded Last action

Contract number
H9821023D0004
Awardee
Awarding agency
Task orders
14 $195,299,603 obligated

Award facts

Opportunity
Combined order value
$165,504,979 Current and potential, with all options
Last date to order 51% complete
IDV ceiling 43% used
$454,593,982.70
Maximum order
$454,593,982.70
Award type
Single award
Who can order
Only the awarding agency
NAICS code
541810 Advertising Agencies
Set-aside
No set-aside
Competition
Full and Open Competition · 7 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

The Defense Human Resources Activity awarded a single-award Indefinite Delivery Contract to Mullenlowe US Inc. on September 27, 2023, with a ceiling of $454,593,982.70 and an ultimate completion date of September 26, 2029. This is a full and open competitive procurement with no set-aside designation.

The contract provides integrated marketing and advertising communication services supporting Department of Defense human resources programs, including brand planning, advertising campaigns across multiple media channels, direct marketing, database management, website development and maintenance, public relations support, and creative asset development. Services are directed toward military recruitment, retention, training, and personnel development objectives. The originating solicitation, posted August 24, 2021, requested capability statements in media planning, media buying, creative services, public relations, direct response, database marketing, interactive services, and recruitment marketing. NAICS code 541810 applies (advertising, public relations, and related services).

Place of performance spans Kingstowne, Virginia (primary), Boston, Massachusetts, and Alexandria, Virginia. The contract has a base period of one year with six one-year options. Mullenlowe self-performs all work with no subcontractor engagement.

Recent task-order activity reflects steady utilization: a $48.4 million paid media support delivery order issued July 1, 2024; a $30.5 million media placement support order issued March 16, 2026; a $33.5 million paid media support order issued March 14, 2025; and orders for interactive marketing, direct marketing, public relations, and market research services ranging from approximately $1.2 million to $13.9 million, issued between March 2024 and March 2026. Approximately nine delivery orders totaling approximately $152 million had been issued as of mid-2025.

Task orders

Task order Ordering agency Obligated Awarded
Media placement support services H9821026FE046 Defense Human Resources Activity $30,535,720
Direct marketing support services H9821026FE039 Defense Human Resources Activity $9,636,221
Interactive marketing support services H9821026FE040 Defense Human Resources Activity $13,938,238
FY25 jamrs public relations H9821025FE089 Defense Human Resources Activity $1,905,985
Marketing communications advertising consultation H9821025FE077 Defense Human Resources Activity $6,132,914
Paid media support services H9821025FE021 Defense Human Resources Activity $33,454,952
Interactive marketing services H9821025FE018 Defense Human Resources Activity $13,356,277
Direct marketing services H9821025FE019 Defense Human Resources Activity $8,956,435
Paid media support services H9821024F0167 Defense Human Resources Activity $48,432,341
Marketing communication services - public relations support services H9821024F0169 Defense Human Resources Activity $1,553,590
Survey and market research support services H9821024F0162 Defense Human Resources Activity $5,620,633
Direct marketing services H9821024F0080 Defense Human Resources Activity $8,933,700
Interactive marketing services H9821024F0070 Defense Human Resources Activity $12,644,337
Market assessment H9821023F0218 Defense Human Resources Activity $198,261
Show all 14

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00003 · Office of people analytics, joint advertising, market research and studies $0
Supplemental Agreement for work within scope P00002 · Performance work statement (PWS) office of people analytics, joint advertising, market research and studiesmarketing communication services $0
Other Administrative Action P00001 · Marketing communication services - labor $0
Original award $0

Quick answers

Who was awarded contract H9821023D0004?

H9821023D0004 was awarded to Mullenlowe US Inc. by Defense Human Resources Activity (Department of Defense) on September 27, 2023.

How much is contract H9821023D0004 worth?

Orders under H9821023D0004 have obligated $195,299,603. Their combined current value, with exercised options, is $165,504,979. H9821023D0004's own ceiling is $454,593,983. A single order can be worth up to $454,593,983.

How many orders have been placed under contract H9821023D0004?

14 orders have been placed under H9821023D0004, the latest on March 16, 2026.

Who can order from contract H9821023D0004?

H9821023D0004 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract H9821023D0004 competed?

The extent of competition for H9821023D0004 was full and open competition. The government received 7 offers.

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