Definitive Contract 28321323C00060018
- Not listed
- The Transportation Security Administration (TSA) awarded a delivery order contract modification to Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, to provide comprehensive customer support services through the TSA Contact Center. This modification (P00009) provides full funding for Option Period 2 under CLIN 2001, increasing the total funding for that line item by $11,950.23 to $10.83M. The TSA Contact Center delivers automated and manual customer support services to...
- The Federal Bureau of Investigation awarded a $26.0M firm fixed price delivery order to Kech Inc. to operate the National Instant Criminal Background Check System (NICS) Call Center through January 29, 2029. This contract, set aside for small businesses, was awarded on January 30, 2024, and represents a modification to transfer contract administration to the FBI. The work will be performed in Clarksburg, WV. Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, was selected...
- This contract award, valued at $1,109,180.90, was made by the Social Security Administration (SSA) to Kearney & Company, P.C., a certified public accounting (CPA) firm that specializes in providing audit, consulting, and IT services to federal agencies. The contract is a 5-year Blanket Purchase Agreement (BPA) call under the General Services Administration's Professional Services Schedule (PSS) vehicle. The purpose of this award is for Kearney & Company to conduct a risk and...
- This is a contract for control center operations support services at the Social Security Administration (SSA) headquarters in Baltimore, MD. The contract was awarded to Gonzales Consulting Services Inc. (GCS Security Services), a small business, on July 13, 2020 with a ceiling value of $15,721,209.44. The contract has a firm fixed price pricing type and a period of performance through September 29, 2025. This was a total small business set-aside contract, with the original solicitation posted on...
- This is a Delivery Order awarded by the Social Security Administration (SSA) to Koniag Technology Solutions Inc., an Alaskan Native Corporation-owned small disadvantaged business, under the GSA IT Schedule 70 contract vehicle. The contract is for Social Security Systems Operations Support Services (SOSS) and has a 12-month base period with five 12-month option periods, for a total potential value of $121,809,498.84. The contract was competitively awarded under the 8(a) set-aside program and is...
- This federal contract award to Countertrade Products, Inc., a woman-owned small business, is a delivery order under the Department of Health and Human Services' (HHS) Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract. The award, valued at $258,761.26, is for the renewal and upgrade of the Office of the Inspector General's (OIG) investigative cloud infrastructure, including the M&S contract and SC900 fiber upgrade from Dell. This award consolidates...
- This is a Firm Fixed Price (FFP) Blanket Purchase Agreement (BPA) call awarded by the Social Security Administration (SSA) to Kearney & Company, P.C., a certified public accounting firm. The contract supports FMFIA/CFO Act compliance reviews and consulting services related to the SSA's Recover Overpayments, Financial Reporting, Cost Management, Investments, and Dedicated Collections business processes, as well as the Integrity Act/Quality Assurance process. The total ceiling value of this...
- The Social Security Administration awarded a firm fixed price purchase order contract to Call Associates, Inc., a minority-owned, small disadvantaged business, for the demolition and abatement of the KEATING -SSA OHO Phase A project in Rochester, NY. The $239,338.45 contract was awarded on August 6, 2020 with a completion date of March 31, 2021. The contract was awarded as an 8(a) sole source set aside. Call Associates is an experienced federal contractor, having previously been awarded...
- The U.S. Department of Health and Human Services Office of the Inspector General awarded a Blanket Purchase Agreement call order to Kent Campa & Kate Inc. on August 28, 2024, with a ceiling value of $131,872.08. This labor-hours contract is issued under a larger $4.5 million BPA vehicle and requires the contractor to provide qualified administrative and professional services personnel to support various divisions within the HHS OIG. The award was made without a set-aside designation and is...
- This federal contract award is a call order against a Blanket Purchase Agreement (BPA) held by Tuknik Government Services LLC, an Alaskan Native Corporation-owned small disadvantaged business. The call order, valued at $12,646,530.97, is for the Social Security Administration (SSA) to continue services from August 19, 2025 through February 18, 2026. The contract vehicle is a Multiple Award Schedule (MAS) through the General Services Administration (GSA). Tuknik provides a wide range of technical...
This federal contract award is for the Social Security Administration (SSA), Office of Inspector General (OIG) Hotline Call Center Operator Support Services. The contract has a one-year base period and four one-year option periods, with an additional three-month option to extend services. The contract was awarded to Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, in the amount of $4,590,762.12. The original solicitation was a Request for Quotation to provide hotline call center operator services to support the general public in reporting allegations of fraud, waste, and abuse in SSA programs and operations. The contract is set aside for total small business participation. Kech Inc. has experience in handling high call volumes, collecting sensitive information, and referring calls to appropriate investigative teams, which made them a qualified contractor for this requirement.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
SSA OIG Hotline Call Center Operator Services | 28321323Q00000113 | Social Security Administration | Solicitation 1/2 | 4/17/23, 5:43 PM | |
SSA OIG Hotline Call Center Operator Services | 28321323Q00000113 | Social Security Administration | Award Notice 2/2 | 7/31/23, 2:45 PM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00003 | Other Administrative Action | $0 | 8/15/25 | |
| P00002 | Exercise an Option | $232.9k | 7/30/25 | |
| P00001 | Exercise an Option | $926.8k | 5/1/24 | |
| Not listed | Not listed | $1.1m | 7/31/23 |