Call center services
Active Awarded Last action
- Contract number
- 15F06726F0000006
- Awardee
-
Kech Inc. UEI YJDXMH6KC6E5
- Awarding agency
-
Headquarters Division
Federal Bureau of Investigation, Department of Justice
- Obligated
- $5,321,809
Award facts
- Contract value 30% obligated
-
- $5,321,808.77 Current, with exercised options
- $17,610,212.61 Potential, with all options
- Completion date 21% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Clarksburg, WV 26306, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $5,321,809 |
About this award
The Headquarters Division, a civilian agency within the Department of Defense, issued a $17.6 million delivery order to Kech Inc., a woman-owned small business and SBA-certified HUBZone firm, on January 30, 2026, under the GSA Multiple Award Schedule for call center services, with an ultimate completion date of July 29, 2029.
The GSA MAS is a governmentwide multiple award schedule providing services across numerous categories and labor classifications. Place of performance is Clarksburg, West Virginia. The order is set aside for total small business. Kech's GSA Schedule labor portfolio spans 22 categories with hourly rates ranging from $36.96 (Customer Service Representative I) through $160.21 (Consultant II), emphasizing entry-to-mid-level customer service and general clerk labor with no security-cleared positions offered.
Quick answers
Who was awarded contract 15F06726F0000006?
15F06726F0000006 was awarded to Kech Inc. by Headquarters Division (Federal Bureau of Investigation) on January 30, 2026.
How much is contract 15F06726F0000006 worth?
The government has obligated $5,321,809 on 15F06726F0000006. Its potential value, with all options, is $17,610,213.
Is contract 15F06726F0000006 an order under another contract?
Yes. 15F06726F0000006 is a delivery order under 47QTCA22D004F, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 15F06726F0000006 competed?
The extent of competition for 15F06726F0000006 was full and open competition. The government received 3 offers. It was set aside: Total Small Business.
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