FBI nics call center
Ended Awarded Last action
- Contract number
- 47QFSA24F0016
- Awardee
-
Kech Inc. UEI YJDXMH6KC6E5
- Awarding agency
-
Assisted Acquisition Services Region 4
Assisted Acquisition Services, General Services Administration
- Obligated
- $10,803,813
Award facts
- Opportunity
-
- 47QFSA23Q0080 Solicitation number
- Contract value 42% obligated
-
- $10,824,724.50 Current, with exercised options
- $26,016,350.62 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Headquarters Division Federal Bureau of Investigation, Department of Justice
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- PSC
- R499 Support- Professional: Other
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Clarksburg, WV 26306, USA
- Legislative mandates
-
- Other statutory authority
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$20,911 | |
| Change Order | $73,407 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $5,653,769 | |
| Other Administrative Action | $0 | |
| Funding Only Action | -$79,373 | |
| Original award | $5,176,921 |
About this award
The FBI Headquarters Division issued a delivery order to Kech Inc., a woman-owned small business and HUBZone-certified firm, on January 30, 2024, under the GSA Multiple Award Schedule (MAS) for operation of the FBI NICS Call Center, with a ceiling value of $26,016,350.62 and ultimate completion date of January 29, 2029.
Place of performance is Clarksburg, WV. The order is issued under a total small business set-aside and carries firm fixed price pricing.
Service Contract Inventory data shows FY2024 invoiced revenue of $3.1 million across 32.2 FTEs and 67,021 contractor hours at a derived government-paid rate of $46.79 per hour. FY2025 invoiced revenue reached $5.8 million across 56.7 FTEs and 118,016 contractor hours at $48.86 per hour. In FY2025, one subcontractor supplied 48 percent of contractor hours. Pricing has remained roughly flat year-over-year.
Quick answers
Who was awarded contract 47QFSA24F0016?
47QFSA24F0016 was awarded to Kech Inc. by Assisted Acquisition Services Region 4 (Assisted Acquisition Services) on January 30, 2024.
How much is contract 47QFSA24F0016 worth?
The government has obligated $10,803,813 on 47QFSA24F0016. Its current value, with exercised options, is $10,824,725. Its potential value, with all options, is $26,016,351.
Which agency awarded contract 47QFSA24F0016?
Assisted Acquisition Services Region 4 (Assisted Acquisition Services) awarded 47QFSA24F0016, with funding from Headquarters Division (Federal Bureau of Investigation).
Is contract 47QFSA24F0016 an order under another contract?
Yes. 47QFSA24F0016 is a delivery order under 47QTCA22D004F, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 47QFSA24F0016 competed?
The extent of competition for 47QFSA24F0016 was full and open competition. The government received 3 offers. It was set aside: Total Small Business.
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