SMK Business Center LLC
Arlington, VA
- UEI
- TW8ZR4YY5FN9
- CAGE
- 6Z5G5
- Primary NAICS
- 561422 Telemarketing Bureaus and Other Contact Centers
- SAM.gov registration
- Active through
Company facts
- SBA certifications
-
Women-Owned Small Business· CurrentHUBZone Firm· Current
- Self-certified in SAM.gov
- Entity structure
- Other
- Other NAICS codes in SAM.gov
-
- 541611 Administrative Management and General Management Consulting Services
- 561110 Office Administrative Services
- 561210 Facilities Support Services
- 561320 Temporary Help Services
- 561410 Document Preparation Services
- 561421 Telephone Answering Services
- 561431 Private Mail Centers
- 561439 Other Business Service Centers (including Copy Shops)
- SAM.gov registration date
- Physical address
- 200 N Glebe Rd #714, Arlington, VA 22203, USA
- Website
- cbhealthservices.com
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract subawards
| Prime contractor | Prime award | Amount | Awarded |
|---|---|---|---|
| Maximus Federal Services, Inc. | 75FCMC22C0038 | $39,655,637 | |
| Maximus Federal Services, Inc. | 75FCMC22C0038 | $159,410,841 | |
| Maximus Federal Services, Inc. | 75FCMC22C0038 | $4,942,031 |
Similar vendors
| Vendor | Location | Primary NAICS |
|---|---|---|
| North End Teleservices, LLC | Omaha, NE | 561422 Telemarketing Bureaus and Other Contact Centers |
| Intellitarget | Coshocton, OH | 561422 Telemarketing Bureaus and Other Contact Centers |
| Audley Consulting Group | Rockville, MD | 541519 Other Computer Related Services |
| Hendall Inc. | Rockville, MD | 541512 Computer Systems Design Services |
| Pearl Interactive Network LLC | Atlanta, GA | 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds |
About the company
SMK Business Center LLC, a WOSB and HUBZone-certified firm based in Arlington, Virginia, operates exclusively as a subcontractor to federal primes, delivering contact center operations and customer service staffing to the Department of Health and Human Services' Centers for Medicare & Medicaid Services. The vendor is a self-certified small disadvantaged business structured as a limited liability company and competes under set-aside categories across its portfolio.
All three of SMK Business Center's recent federal awards are sub-awards on a single Maximus Federal Services prime contract supporting CMS contact center operations. Since May 2023, SMK Business Center has managed, trained, and recruited approximately 200 customer service representatives handling inbound and outbound calls, written correspondence, and web chat for Medicare and Health Insurance Marketplace beneficiaries. The work includes general Medicare inquiries, Marketplace enrollment and eligibility questions, claims resolution, and Privacy Act-compliant customer service delivery to support CMS programs serving 64.5 million Medicare beneficiaries and an estimated 16.3 million Health Insurance Marketplace consumers. The combined obligated value across the three sub-awards totals $166.7 million, all executed under the Maximus relationship.
Customer concentration is absolute: SMK Business Center works exclusively with a single federal customer, CMS, through a single prime contractor. The vendor has no direct prime contracts and no seats on government-wide vehicles or agency-wide IDIQs. All recent awards cluster in NAICS 561422 (Telemarketing Bureaus and Other Contact Centers), reflecting the staffing and call-center focus of the work.
Activity data shows three awards executed in 2023 with no recorded awards in the subsequent two years. The vendor's most recent award is dated June 2023, placing it three years and three weeks ago; no recompete or new-task-order activity appears in the source. Service Contract Inventory reporting covers FY2024 and captures 453 FTEs on the CMS sub-award, indicating active delivery on that single contract line but no visible expansion or diversification into additional customer relationships or prime-contractor engagement during that fiscal year. The narrow customer base, single prime relationship, and absence of recent award activity suggest SMK Business Center functions as a dedicated staffing and operations provider to Maximus on the CMS contact center mission rather than as a broader federal services platform.
SBA capabilities narrative
Provide professional services to other businesses and federal and state governments to include business consultation, certification submissions, call centers, etc.
Quick answers
Is SMK Business Center LLC registered in SAM.gov?
Yes. SMK Business Center LLC's SAM.gov registration is active through July 21, 2027.
What is SMK Business Center LLC's CAGE code?
SMK Business Center LLC's CAGE code is 6Z5G5, and its Unique Entity ID (UEI) is TW8ZR4YY5FN9.
Which SBA certifications does SMK Business Center LLC hold?
SMK Business Center LLC holds Women-Owned Small Business and HUBZone Firm certifications from the SBA.
On GovTribe
See SMK Business Center LLC's full federal record
- Subcontracting relationships
- Funding analysis by agency, NAICS and set-aside
- Similar vendors