Terminal C, Concessions Package 3 - Retail

The Greater Orlando Aviation Authority (GOAA) is seeking competitive proposals for Terminal C, Concessions Package 3 - Retail, a 1,250 square foot retail concession opportunity at Orlando International Airport. This Request for Proposals (RFP) aims to select an innovative and experienced proposer to operate a News and Gift Shop in the South Concourse, with a primary objective of providing an exciting, modern retail concept that exceeds traveler expectations. Proposers must offer travel essentials, health and beauty products, local gifts, accessories, and packaged snacks, with a requirement to invest a minimum of $500 per square foot in improvements, fixtures, and equipment. The contract term will be 10 years, with a target opening date of December 1, 2025. Key evaluation criteria include ACDBE participation, customer service quality, demonstrated experience, concept innovation, concession improvements, and financial return to the Aviation Authority. Critical procurement dates include a non-mandatory pre-proposal meeting on April 24, 2025, a question submission deadline of May 7, 2025, and a proposal submission deadline of June 6, 2025.

The solicitation includes a significant Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation goal of 24% of total anticipated concession revenues, which proposers must meet or demonstrate good faith efforts to achieve. The initial Minimum Annual Concession Fee is set at $445,000, with proposers required to submit a proposed percentage of gross receipts of 19% or higher. Current concessionaires in the terminal complex include SeaWorld Parks Entertainment, Universal City Development Partners, Walt Disney Parks and Resorts, DFASS Central, Paradies-Lagardere, and The Marshall Retail Group. The airport has implemented strict design criteria emphasizing sustainability, including requirements for contactless payment, compostable packaging, and prohibitions on single-use plastics. Proposers will be limited to no more than 25% of the South Terminal Retail Program based on square footage, with the total retail space measuring 31,773 square feet across six retail packages. The Aviation Authority reserves the right to re-evaluate limitation policies to maintain market competitiveness and ensure quality service.