Master Services Agreement for Security Access Control Repair and Maintenance

Seminole County, Florida is issuing a Request for Proposal (RFP-7083-26) for a Master Services Agreement to procure comprehensive security access control repair and maintenance services across 70 county facilities. The contractor will be responsible for maintenance, repair, refurbishment, construction, and equipment renewal of physical and electronic security systems, including 745 badge readers, 337 cameras, 47 gate operators, servers, controllers, electrified door locking mechanisms, and network equipment. Deliverables include furnishing all parts, materials, equipment, labor, and supervision necessary to calibrate, maintain, construct, and install security systems; providing 24/7 emergency response with a 4-hour maximum response time for critical emergencies; performing preventive and corrective maintenance; supplying technical and programming services to maintain and optimize security databases; and creating and maintaining asset inventory databases. Required qualifications include Genetec Enterprise Elite Certified Integrator status with at least four factory-trained technicians, Synergis IP access control system expertise with at least two trained technicians, Hy-Security gate operator authorization with at least one trained technician, five CJIS-certified technicians, Florida FASA and BASA licenses, Florida Certified Electrical Contractor (EC minimum) and General Contractor (GC) licenses with minimum five years' experience, and Cisco CCNA certification. The contractor must demonstrate a minimum of two completed Synergis IP access control system installations within the last two years and five years of maintenance experience, as well as a minimum of two Omnicast digital video surveillance system installations with IR-capable cameras within the last five years and five years of maintenance experience. Evaluation will be based on a 100-point system with pricing proposals weighted at 50 points, qualifications and experience at 40 points, and references at 10 points. A mandatory pre-proposal conference is scheduled for April 10, 2026 at 9:00 AM at the New Justice James E.C. Perry Annex Building in Sanford, Florida, with site visits to follow at the Criminal Justice Center and County Club Water Treatment Plant. The deadline for submitting questions is April 27, 2026 at 5:00 PM, and proposals must be submitted by May 6, 2026 at 2:00 PM via the County's e-Procurement Portal.

The solicitation does not identify specific set-aside designations or restrictions limiting eligibility based on disadvantaged enterprise status; however, all contractors must be fully licensed and certified to perform work in Florida, maintain appropriate insurance coverage, comply with drug-free workplace certification, workers' compensation requirements, public records law, and provide attestations regarding human trafficking and foreign countries of concern. This is a re-solicitation of previous RFP-3136-20, indicating an existing contractor base with prior experience on similar county security projects. The contractor must integrate with and maintain expertise in existing systems including Genetec Omnicast digital video surveillance, Genetec Synergis IP access control, Hy-Security gate operators, Digital Monitoring Products, Axis cameras, Crestron systems, and LenelS2 platforms. Insurance requirements include Workers' Compensation at statutory limits, Commercial General Liability of $1,000,000 per occurrence/$2,000,000 aggregate, Business Automobile Liability of $1,000,000 combined single limit, and Professional Liability of $1,000,000 per occurrence/$2,000,000 aggregate. The contract is structured as a three-year base term renewable for two successive one-year periods with potential extension of up to one additional year by mutual agreement, with all services authorized through individual Purchase Orders and no guaranteed minimum or maximum purchase quantities. No specific contract value or budget range is disclosed in the procurement documents, with compensation established on a fixed-fee basis with unit pricing for labor categories including Project Manager, Installation Technician, Installation Helper, System Integration/Programming Services, Draftsman/CAD Technician, Telephone Support, Clerical/O&M Documentation, and Emergency Service/Critical Response, plus maximum markup allowances for materials, parts, subcontractors, and equipment rentals.