Hunting and Fishing Electronic Licensing System

The Washington Department of Fish and Wildlife (WDFW) is seeking a vendor to develop and implement a comprehensive Electronic Licensing System (ELS) for recreational hunting and fishing activities through RFP No. 24-00006. The system must be a vendor-hosted, web-based platform supporting approximately 580 license dealers and WDFW offices, capable of processing over 4 million annual license items including 1.1 million licenses, 428,000 tags, and 900,000 permits. Key deliverables include a self-service internet application, integrated mobile application (myWDFW), customer account management, product catalog administration, and robust revenue management modules. Vendors must maintain 99.99% system uptime, comply with state cybersecurity requirements, and obtain PCI-DSS certification. The proposal submission deadline is January 31, 2025, with vendor demonstrations scheduled for February 24-27, 2025, and the apparent successful bidder to be announced on March 5, 2025. Minimum vendor qualifications include an annual revenue of $2 million, and the system must be fully deployed by June 9, 2026.

The procurement appears open to all qualified vendors, with no specific set-aside designations mentioned. Previous vendor presentations were received from Gordon-Darby Inc., PayIT, and InLumon, and the incumbent vendor is eligible to bid. The system must integrate with Washington State's payment processing infrastructure, transitioning from Clover Merchant Services to eBill and Collect. The compensation model includes fixed monthly payments ranging from $100,000 to $300,000, totaling $1.8 million annually, with a contract term of six years and potential three two-year extensions through 2038. The current system processes approximately $53-54 million in annual license fees plus 10% transaction fees. Vendors must provide 24/7/365 technical support, a predetermined number of annual development hours at no additional charge, and be prepared to address system changes through an hourly rate schedule. The total contract value could extend to approximately $10.8 million over the initial six-year term, not including potential additional development work.