DFPS_PCS137_IFB_FY27_SoftChalk_HHS001779

The Health and Human Services Commission Procurement and Contracting Services is requesting bids on behalf of the Department of Family and Protective Services (DFPS) for SoftChalk Cloud Renewal licenses under IFB DFPS_PCS137_IFB_FY27_SoftChalk_HHS001779, with responses due August 28, 2026 at 10:30 a.m. CST and questions due August 18, 2026.

DFPS seeks two team licenses: SoftChalk Cloud Renewal (L&D) supporting up to 15 authors and 0–5,000 learners with fourteen months of access, and SoftChalk Cloud Renewal (COS) supporting up to 5 authors and 0–1,500 learners with one year of access. Both licenses include 2GB storage per user, unlimited priority email support, live phone assistance, and professional development programs (overview sessions, workshops, webinars, self-paced training videos). Services are delivered remotely across DFPS Regions 1–11. The initial contract term runs September 1, 2026 through August 31, 2027, with two one-year renewal options (through August 31, 2028 and August 31, 2029) and one discretionary extension option of up to one year. DFPS reserves the right to award multiple contracts to serve single or multiple regions.

Respondents must submit pricing on a firm, fixed-price basis using the provided Exhibit E Pricing Sheet for all three contract periods (initial term and two renewal options). Price adjustments during the contract term are not automatic and require DFPS approval; any increases are limited to the percentage change calculated using Bureau of Labor Statistics Consumer Price Index formulas for CPI-W or CPI-U, Region VI.

Evaluation criteria include cost of services, experience and performance record, and capabilities. Respondents must provide a minimum of three business references for similar services within the last two years; failure to provide references may result in disqualification. Submission must include the signed IFB page 1, completed HHS Solicitation Affirmations (Exhibit A), completed pricing sheet (Exhibit E), completed Respondent Reference Form (Exhibit F), and any applicable addendum acknowledgement forms. Responses may be submitted via email to pcsbids@hhs.texas.gov, through the HHS Online Bid Room, or by hand/overnight delivery on a single USB drive; faxed responses will not be accepted.