CSU Enterprise IT Service Management and Helpdesk System
Open State & local contract opportunity Posted
- Solicitation number
- 53000-eRFP-002089-2027
- State
- Georgia
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81111500 Software or hardware engineering
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
Show all 32
- 81112208 Security and protection software maintenance
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 81111805 Proprietary or licensed systems maintenance or support
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81162009 Portal software as a service
- 81162011 Eye tracking software as a service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81111818 Third party warranty service
- Point of contact
-
- Gypsi Alexander alexander_gypsi@columbusstate.edu (706) 507-8272
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
The Columbus City and Muscogee County governments are requesting proposals for an enterprise IT service management and helpdesk system, with proposals due November 3, 2026. The sourcing event will gather and evaluate responses from qualified suppliers, with preliminary results and evaluation findings publicly announced after the closing date and resolution of any contract exceptions, subject to the protest process.
No estimated contract value, contract term, set-aside, preference program, evaluation criteria weighting, or technical specifications are provided in the source material. The RFP has been posted as of October 8, 2026.
Opportunity text
This Request for Proposals (RFP or Sourcing Event) is being issued to establish a contract with a qualified supplier who will meet the State Entity¿s needs as described in this Sourcing Event. This RFP process will be conducted to gather and evaluate responses from suppliers for potential award. All qualified suppliers are invited to participate by submitting responses, as further defined below. After evaluating all suppliers¿ responses received prior to the closing date of this Sourcing Event and following negotiations (if any) and resolution of any contract exceptions, the preliminary results of the Sourcing Event process will be publicly announced, including the names of all participating suppliers and the evaluation results. Subject to the protest process, final contract award(s) will be publicly announced thereafter.
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