CSU Enterprise IT Service Management and Helpdesk System

Open State & local contract opportunity Posted

Solicitation number
53000-eRFP-002089-2027
State
Georgia
Responses due

Opportunity facts

Jurisdictions
NIGP codes
UNSPSC codes
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Point of contact

Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

The Columbus City and Muscogee County governments are requesting proposals for an enterprise IT service management and helpdesk system, with proposals due November 3, 2026. The sourcing event will gather and evaluate responses from qualified suppliers, with preliminary results and evaluation findings publicly announced after the closing date and resolution of any contract exceptions, subject to the protest process.

No estimated contract value, contract term, set-aside, preference program, evaluation criteria weighting, or technical specifications are provided in the source material. The RFP has been posted as of October 8, 2026.

Opportunity text

This Request for Proposals (RFP or Sourcing Event) is being issued to establish a contract with a qualified supplier who will meet the State Entity¿s needs as described in this Sourcing Event. This RFP process will be conducted to gather and evaluate responses from suppliers for potential award. All qualified suppliers are invited to participate by submitting responses, as further defined below. After evaluating all suppliers¿ responses received prior to the closing date of this Sourcing Event and following negotiations (if any) and resolution of any contract exceptions, the preliminary results of the Sourcing Event process will be publicly announced, including the names of all participating suppliers and the evaluation results. Subject to the protest process, final contract award(s) will be publicly announced thereafter.

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