SERVMART walk-in store

Closed Solicitation Posted Aug 12, 2025

This opportunity was awarded. See the award notice from May 1, 2026.

Solicitation number: N0018925R0043
Agency: Naval Supply Systems Command Department of the Navy, Department of Defense
Responses due: Jan 28, 2026, 4:00 PM ET
Set-aside: No set-aside

Opportunity facts

NAICS code: 322230 Stationery Product Manufacturing
PSC: 7510 Office Supplies
Place of performance: Norfolk, Virginia 23511, United States
Points of contact: Robert Babcock robert.j.babcock25.civ@us.navy.mil (771) 229-3584

John Hill john.c.hill36.civ@us.navy.mil (771) 229-0252

Samantha Ballance samantha.a.miller77.civ@us.navy.mil (757) 443-1959

Notice details come from SAM.gov. Updated Jan 26, 2026.

About this opportunity

Written by GovTribe AI · Jan 26, 2026

The Naval Supply Systems Command Fleet Logistics Center Norfolk is soliciting an Indefinite Quantity/Indefinite Delivery contract to provide supplies and third-party logistics support services for the Norfolk Super SERVMART, a commercial retail store operator serving all U.S. Naval activities in the Virginia Hampton Roads area. The contractor will be responsible for operating a walk-in retail store and mobile store, maintaining a minimum inventory of 4,000 items with 97% availability, providing delivery services with a $50 minimum order, and offering quality merchandise at discounted prices with options for both customer pickup and delivery. The evaluation will use a best value trade-off approach across five factors: Technical Performance and Staffing/Management Approaches (most important), Past Performance, Small Business Participation, and Price (least important), with the non-price proposal being significantly more important than price. Proposals will be evaluated based on comprehensive technical factors, demonstrated past performance in similar retail and logistics operations, small business subcontracting commitments, and pricing across a Test Market Basket of 307 line items encompassing office supplies, safety equipment, tactical supplies, and other commodity categories. The original proposal deadline of September 11, 2025, was extended multiple times, with the final deadline set for January 28, 2026, at 4:00 PM, and the question submission deadline was September 22, 2025, with all inquiries directed to Contract Specialist John Hill and Contracting Officer Samantha Miller.

No set-aside designations were used for this solicitation, though small business participation is a significant evaluation factor. The estimated contract value is approximately $96 million for supplies, based on historical annual sales volumes ranging from $15 million to $22 million between fiscal years 2020 and 2024, with the contract term covering a five-year base ordering period from May 2026 through October 2031 and a potential six-month extension. The Test Market Basket includes 307 line items spanning multiple commodity groups with a total estimated material price of $96,002,363.96, requiring offerors to propose discount rates for commercial items and service charges (capped at 1.00 percent) for government-sourced items from vendors such as AbilityOne, DLA, or GSA. A mandatory site visit was held on September 17, 2025, at the facility located at 9610 Decatur Avenue in Norfolk, Virginia 23511, with failure to attend resulting in automatic disqualification from proposal submission. The place of performance is Norfolk, Virginia, where the contractor will operate the retail store facility and provide logistics services to support naval activities throughout the Hampton Roads region.

Notice text

18 versions

Update #18 · Latest · Jan 26, 2026

This requirement is to negotiate an Indefinite Quantity/Indefinite Delivery type contract to acquire supplies and third party logistics (3PL) support services required by the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk for the Norfolk Super SERVMART. The objective of this effort will provide all U.S. Naval activities (defined as all U.S. Naval ashore and afloat units in the Virginia Hampton Roads area) with a commercial retail store operator and logistics service integrator providing a full range of quality items, at discount prices, with either customer pickup or delivery.

Pre-Solicitation notice Number N0018925SERVMART was posted on 28 July 2025 and is associated with this solicitation. The Solicitation Number to this requirement is N0018925R0043; offerors should reference N0018925R0043 when submitting questions and/or a proposal submission.

This Request for Proposals has been amended on 14 August 2025; please see Amendment 0001. The due date of Sep 11, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 20 August 2025; please see Amendment 0002. The due date of Sep 11, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 20 August 2025; please see Amendment 0003. The due date of Sep 11, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 20 August 2025; please see Amendment 0004. The due date has been updated to Oct 01, 2025 11:00 am EDT.

This Request for Proposals has been amended on 21 August 2025; please see Amendment 0005. The due date of Oct 01, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 26 August 2025; please see Amendment 0006. The due date of Oct 01, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 08 September 2025; please see Amendment 0007. The due date of Oct 01, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 16 September 2025; please see Amendment 0008. The due date of Oct 01, 2025 11:00 am EDT remains the same.

This Request for Proposals has been amended on 23 September 2025; please see Amendment 0009. The due date has been updated to Oct 09, 2025 1:00 pm EDT.

This Request for Proposals has been amended on 29 September 2025; please see Amendment 0010. The due date has been updated to Oct 16, 2025 1:00 pm EDT.

This Request for Proposals has been amended on 15 Oct 2025; please see Amendment 0011. The due date has been updated to Nov 14, 2025 1:00 pm EDT.

This Request for Proposals has been amended on 12 Nov 2025; please see Amendment 0012. The due date has been updated to Dec 12, 2025 1:00 pm EDT.

This Request for Proposals has been amended on 04 Dec 2025; please see Amendment 0013. The due date has been updated to Jan 07, 2026 1:00 pm EDT.

This Request for Proposals has been amended on 09 Dec 2025; please see Amendment 0014. The due date of Jan 07, 2026 1:00 pm EDT remains the same.

This Request for Proposals has been amended on 29 Dec 2025; please see Amendment 0015. The due date has been updated to Jan 15, 2026 1:00pm EDT.

This Request for Proposals has been amended on 07 Jan 2026; please see Amendment 0016. The due date has been updated to Jan 27, 2026 10:00am EDT.

This Request for Proposals has been amended on 15 Jan 2026; please see Amendment 0017. The due date of Jan 27, 2026 10:00am EDT remains the same.

This Request for Proposals has been amended on 23 Jan 2026; please see Amendment 0018. The due date of Jan 27, 2026 10:00am EDT remains the same.

This Request for Proposals has been amended on 23 Jan 2026; please see Amendment 0019. The due date of Jan 27, 2026 10:00am EDT remains the same.

This Request for Proposals has been amended on 26 Jan 2026; please see Amendment 0020. The due date has been updated to Jan 28, 2026 04:00pm EDT.

Update #17 · Jan 23, 2026