Att 8 Past Performance Report Form.docx

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SERVMART walk-in store
Solicitation number
N0018925R0043
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This document is a Past Performance Report Form for Solicitation N0018925R0043, issued by NAVSUP Fleet Logistics Center Norfolk to evaluate a contractor's performance on a previous contract. The form is designed to comprehensively assess a contractor's performance across four key dimensions: quality/meeting contract requirements, quality/timeliness, quality/contractor responsiveness, and additional observations.

The related federal contract opportunity is for an Indefinite Quantity/Indefinite Delivery contract to provide supplies and third-party logistics (3PL) support services for U.S. Naval activities in the Virginia Hampton Roads area. The objective is to establish a commercial retail store operator and logistics service integrator that can provide a full range of quality items at discount prices, with options for customer pickup or delivery. The pre-solicitation notice was posted on 28 July 2025, with questions about the solicitation due no later than 11:00 AM EST on 04 September 2025. The solicitation is being managed by the Department of the Navy Naval Supply Systems Command, with Contract Specialist John Hill and Contracting Officer Samantha Miller as primary contacts.

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Text version

PAST PERFORMANCE REPORT FORM

SOLICITATION N0018925R0043

Complete and return to the following Points Of Contact:

NAVSUP Fleet Logistics Center Norfolk (FLCN) Contracting Department:

Attn: Samantha Miller, Code 215 Phone: (757) 443-1959 Email: samantha.a.miller77.civ@us.navy.mil

Attn: John Hill, Code 215.1 Phone: (771) 229-0252 Email: john.c.hill36.civ@us.navy.mil

On behalf of (Requester Information):

Company's Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Contract/Purchase Order No.:_________________________________
Contract Amount:_________________________________
Contract Type:_________________________________
Period of Performance:_________________________________
Business Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

Completed by :

Command/Company’s Name:_________________________________
POC/Title/Position:_________________________________
Email Address:_________________________________
Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________

1. Quality/Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. What volume of inventory was the contractor responsible for managing under the referenced contract? How well did they manage the inventory in accordance with the contract requirements?

b. How would you describe your level of customer satisfaction?

c. Were there instances of rework and/or deficiency reports? (If yes, explain)

d. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

2. Quality/Timeliness.

a. Was the contractor required to adjust inventory requirements based on changing customer demands throughout contract performance? If so, what turnaround times were required? How well did the contractor respond to the inventory change requests and were they timely?

b. Describe the contractor’s ability to deliver according to the agreed-to schedule. What were the causes of any schedule variances?

c. Describe the timeliness of submission of requested information, reports and invoicing.

3. Quality/Contractor Responsiveness. The offeror’s demonstrated ability to:

a. respond to customer concerns

b. isolate and resolve problems

· the number and severity of problems

· the effectiveness of corrective actions taken.

c. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

4. Additional Observations/Information

a. Identify the contractor's overall strengths and weaknesses.

b. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

c. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

d. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

File details come from the government source that posted it. Updated .