PWS TO v2.pdf

Task Order TO - PERFORMANCE WORK STATEMENT Facilities Infrastructure and Logistics Operations Support Services (FI&LOSS)

US Army Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC)

1.0 SCOPE. The Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC) requires facilities and infrastructure maintenance and operations services and logistics support services to include:

property book management support; supply operations; warehouse receiving and delivery service; excess equipment turn-in services; equipment management program building custodian services; snow removal services and on demand facilities maintenance support; and repair services for facilities as identified in the attachments and technical exhibits to the Performance Work Statement (PWS).

1.1 Administration.

1.1.1. The contract is a single award, Indefinite Delivery/Indefinite Quantity (ID/IQ) contract task orders awarded as firm fixed price. The contract is administered through performance-based practices, when applicable and practical, and a Quality Assurance Surveillance Plan (QASP) as the overarching management tool in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.6, Performance Based Contracting.

Note: For proposal purposes, One (1) Base Year and Four (4) One (1) Year Options Years upon an effective date after award with a Six (6) Month Option Period IAW FAR 52.217-8 Option the Extend Services.

1.1 2 Background. The US Army Contracting Command Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC), provides executive management of Army and Joint service Nuclear, Biological, and Chemical (NBC) defense research development, and engineering programs for NBC defense systems, and serves as the single executive agent throughout each program’s life cycle comprehensive contracting, business advisory support and sustained expertise through eight major competency areas: Research and Development; Command, Control, Communications, Computer, Combat Systems, Intelligence, and Reconnaissance (C5ISR); Cybersecurity; Test and Evaluation; Chemical, Biological, Radiological, and Nuclear Defense (CBRND), Cybersecurity and Installation Readiness; Biological, Radiological, and Nuclear Defense (CBRND); Sustainment and Soldier protection. DEVCOM-CBC and other Tenant agencies on APG, including geographically separated sites also aligned under APG, require facilities and logistics services beyond what can be provided by the installation’s Directorate of Public Works (DPW).

1.23 Objective. The objective of the task order is to obtain facilities and logistics services for DEVCOM-CBC buildings and surrounding areas. The work to include: facility operations, maintenance, and asset management;

property book management support; supply operations; warehouse receiving and delivery service; excess equipment turn-in services; equipment management program; moving and transportation services; facility maintenance and repair services; grounds management; and snow removal (See Attachment 1 – DEVCOM-CBC Facilities Matrix, Attachment 14 – APG Aberdeen Area Site Map, and Attachment 15 – APG Edgewood Area Site Map).

1.3 Administration. The contract is a single award, Indefinite Delivery/Indefinite Quantity (ID/IQ) contract with individual task orders. The contract is administered through performance-based practices, when applicable and practical, and a Quality Assurance Surveillance Plan (QASP) as the overarching management tool in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.6, Performance Based Contracting.

1.3.1 Period of Performance. The period of performance is:

2.0 APPLICABLE DOCUMENTS. Documents listed below form a part of the contract to the extent invoked by specific reference in other paragraphs of the contract. If a document is referenced without indicating the specific paragraph as being applicable, then the document is applicable in its entirety, or as specified in the individual task or delivery order. For the purposes of the PWS, “Required”, as it applies to the paragraph, means the requirements contained in the directly cited document are contractually applicable to the extent specified. The term “For Guidance Only” means the document is not contractually required and is provided for guidance and information only. Army Regulations, Pamphlets, Directives, and Technical Bulletins may be obtained from http://armypubs.army.mil and http://armypubs.army.mil/

DOD Manuals may be obtained from https://www.esd.whs.mil/directives/issuances/dodm. The current versions of the documents specified below are required unless otherwise specified (Additional documents will be included with individual task orders as applicable).

C.2.1 Army Regulation 25-2, Army Cybersecurity, 4 April 2019 C.2.2 Army Regulation 190-13, The Army Physical Security Program, 27 June 2019 C.2.3 Army Regulation 200-1, Environmental Quality, Protection & Enhancement, 13 December 2007 C.2.4 Army Regulation 210-14, Installation Status Report Program, 19 July 2012 C.2.5 Army Regulation 210-20, Real Property Inventory Management, 16 May 2005 C.2.6 Army Regulation 381-12, Threat Awareness and Reporting Program, 1 June 2016 C.2.7 Army Regulation 385-10, The Army Safety Program, 24 July 2023 C.2.8 Army Regulation 420-1, Army Facilities Management, 27 March 2013 C.2.9 Army Regulation 710–2, Supply Policy Below the National Level, 28 March 2008 C.2.10 Army Regulation 725-50, Requisition, Receipt, and Issue System, 15 November 1995 C.2.11 Army Regulation 735–5, Property Accountability Policies, 9 November 2016 C.2.12 Army Regulation 750-1, Army Materiel Maintenance Policy, 2 March 2023 C.2.13 Army Regulation 750-43, Army Test, Measurement, and Diagnostic Equipment, 24 January 2014 C.2.14 Army Pamphlet 710-2-1, Using Unit Supply System (Manual Procedures), 1 December 2016 C.2.15 Army Pamphlet 750-1, Army Materiel Maintenance Procedures, 02 February 2023 C.2.16 Army Pamphlet 750-8, The Army Maintenance Management System (TAMMS) User Manual, 22 August C.2.17 Army Directive 2014-05, Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors, 7 March 2014 C.2.18 DoD Manual 8140.03-M, Cyberspace Workforce Qualification and Management Program, 15 February C.2.19 Technical Bulletin 43-180, Calibration and Repair Requirements for the Maintenance of Army Materiel, 1 September 2023 C.2.20 Technical Bulletin 43-0142, Safety Inspection and Testing of Lifting Devices, 28 February 1997 C.2.21 Technical Bulletin 750-25, TMDE Calibration and Repair Support (C&RS) Program, 1 April 2022 C.2.22 Engineer Manual 385-1-1, Safety and Health Requirements, 30 November 2014 C.2.23 Unified Facilities Criteria 3-560-01 Operations and Maintenance: Electrical Safety, 7 July 2017 C.2.24 DEVCOM-CBC Material Handling Equipment Policy, 5 February 2015 or current version C.2.25 DEVCOM-CBC SOP, Responsibilities for Standards and TMDE System Record and Recall System, 5 February 2015 or current version C.2.26 DEVCOM-CBC Desktop Guide, Property Accountability, June 2017 or current version C.2.27 DEVCOM-CBC Logistics External Standard Operating Procedures, 27 June 2017 or current version C.2.28 DEVCOM-CBC Logistics Internal Standard Operating Procedures, 6 July 2017 C.2.29 All applicable Occupational Safety and Health (OSHA) Laws and Regulations C.2.30 All applicable American National Standards Institute (ANSI) regulations C.2.31 All applicable American Society Mechanical Engineers (AMSE) Standards C.2.32 OSHA 1910.179, Overhead and Gantry Cranes C.2.33 OSHA 1910.184, Slings C.2.34 ANSI B30.2, 1996 Overhead and Gantry Cranes C.2.35 ASME B30 Series as related to slings, hooks, monorails, hoists, and gantry cranes, etc.

C.2.36 Code of Federal Regulations Part 778.105, Determining the workweek C.2.37 Code of Federal Regulations Part 1910.178(l), Occupational Safety and Health Standards, Materials C.2.38 Handling and Storage, Powered Industrial Trucks, Operator Training

3.0 REQUIREMENTS. The Contractor, as an independent Contractor and not as an agent of the Government, shall determine and provide the necessary resources (except as furnished by the Government as described herein) to accomplish the following requirements in accordance with (IAW) the PWS. The Contractor shall follow all applicable federal, state, local, and Army regulations when working on-site.

3.1 GENERAL.

3.1.1 Hours of Operation.

https://www.esd.whs.mil/directives/issuances/dodm

3.1.1.1 The official work hours shall be 6:00AM – 6:00PM Monday – Friday. No Regular Day Off is authorized for any Contractor personnel.

3.1.1.2 The Contractor shall provide an on-site qualified Program Manager during work hours not to exceed (40) hours per week, excluding US Federal Holidays. The Program Manager shall be accessible (24) hours a day (7) days a week, to administer and facilitate all services IAW with the PWS.

3.1.1.12.1 US Federal Holidays: Work shall not be performed on US federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a US holiday occurs on a Saturday or a Sunday, the holiday will be observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).

New Year’s Day – January 1st M. L. King Memorial Day – 3rd Monday in January Inauguration Day – January 20th (every 4 years) Presidents Day- - 3rd Monday in February Memorial Day – last Monday in May Juneteenth – June 19th Independence Day- - July 4th Labor Day – 1st Monday in September Columbus Day – 2nd Monday in October Veteran’s Day – November 11th Thanksgiving Day – 4th Thursday in November Christmas Day – December 25th

3.1.1.2.3 Telework is not authorized for Facility Coordinators, Warehouseman, and General Maintenance personnel

– due to the requirements of the position. The Contractor can authorize an alternate work schedule – (10) hour workdays for Facility Coordinators, Warehouseman, and General Maintenance personnel – not to exceed (40) hours per work week. The Contractor shall schedule days off as to always maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS.

3.1.1.2.1.4 No telework or alternate work schedule is authorized for Facility Monitors. Work schedule for Facility Monitors shall be aligned with official work hours.

3.1.12.1.5 Telework is authorized bi-weekly on Fridays only for remaining Contractor personnel. The Contractor shall perform telework under conditions not to affect operations or the ability to meet the deliverable requirements as outlined in the PWS. The Program Manager shall monitor Contractor deliverables and performance during a telework posture.

3.1.1.2.1.6 The Government contemplates the Program Manager, Facility Coordinators, Facility Monitors, and General Maintenance personnel will be required to provide support after work hours – not to exceed (240) hours/(12.5%) per position. The Government contemplates the Program Manager, Facility Coordinators, Facility Monitors, and General Maintenance personnel will occasionally be required to work in staggered shifts after 6:00PM (i.e., as prescribed by a work plan, emergency repairs, access control, etc.); however, the support is designed for the Government to have a formal channel to quickly communicate after-hour concerns or quickly provide urgent updates. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS.

3.1.1.2.1.7 The Contractor shall adjust the start and end time of the workweek to ensure the normal pay-week does not exceed (40) hours and is within core work hours IAW the Base IDIQ PWS paragraph C.3.1.1.2. The 29 CFR Part 778.105 states a personnel workweek is a fixed and regularly recurring period of (168) hours – (7) consecutive

(24) hour periods, and the workweek does not have to coincide with the calendar week and may begin on any day and at any hour of the day.

3.1.1.2.1.8 The Contractor shall coordinate and get approval from the Contracting Officer’s Representative (COR) for all work conducted outside of work hours. Non-Emergency request shall be submitted electronically to the COR and in Emergency situations via in persons or by telephone contact with the COR, then followed by electronic submission when time allows.

3.1.1.2.1.9 Base Closing. Notification of the base closing and delayed arrival due to inclement weather will be announced on https://aberdeen.armymwr.com/snow-delay-information, local radio and TV news. The COR will https://aberdeen.armymwr.com/snow-delay-information inform the Program Manager of approved early dismissal. The Contractor shall perform certain functions (i.e. flood, snow removal, etc.) while APG is officially closed. The Contractor shall provide specified support personnel to travel the installation to conduct pre-event salting, snow removal, etc. (i.e., sidewalk, entryway, etc.) IAW the PWS in the event of a base closure. The Contractor shall schedule work hours and after work hour. The Contractor shall identify and coordinate with the COR any work activity with the potential of exceeding work hours. The COR will verify obligation and approve work activity prior to the Contractor proceeding.

3.1.2 The Government will provide, without cost, office space for Operations and Program Management. The Government will furnish office space which will be co-located with DEVCOM-CBC C4 Government Staff designed to support a collaborative working environment, sharing information, and support of FI&LOSS functions for DEVCOM-CBC customers. The Contractor shall use land, facilities and utilities provided by the Government for the performance of work IAW the PWS. The Contractor shall not construct any new buildings, facilities, or structures on Government property nor make any structural changes or alterations on the provided buildings without the express written approval of the DEVCOM-CBC C4 Director via the Contracting Officer (KO). The Contractor shall report structural repairs, as determined by a structural engineer, required during the term of the contract to the COR for appropriate action. The Contractor shall maintain a supervisory responsibility of all personnel during PWS execution. All feedback from the DEVCOM-CBC C4 Government Staff will be communicated to the Program Manager or designated Contractor Supervisor to include: feedback on performance; staff-related issues; or general information required to perform contract deliverables via email to the COR and KO.

3.1.3 The Contractor shall appoint a Program Manager who shall supervise all Contractor and sub-Contractor personnel. The Contractor shall designate an alternate point of contact (POC) to the COR in the absence of the Program Manager. The Contractor shall identify an alternate POC with the Program Manager requisite qualifications IAW the PWS to the COR in the event the Program Manager absences are longer than (14) consecutive days. The Contractor shall designate a new permanent Program Manager within (21) calendar days of the position being vacant.

3.1.4 The Contractor shall be responsible for providing all consumables, and general office supplies to fulfill the requirements determine and acquire provide all supplies and equipment required for contract performance of the task order with the exception of GFP/GFE. The Contractor shall be required to repair or replace damaged or lost GFP/GFE furnished by the Government at no cost to the Government. The Contractor shall consider any additional items purchased by the Contractor, upon request of the Government, as GFP/GFE shall be 100% reimbursed and shall remain with the Government, in custody and accountability, after contract completion.

3.1.5 Safety & Health. The onsite Contractor shall comply with the safety requirements IAW the Base IDIQ PWS APG installation safety and health regulations, as well as the DEVCOM HQ Safety Office standards, DOL OSHA standards and all applicable Army, Federal, State and Local regulations. Onsite Contractors shall not use radioactive material or equipment generating ionizing radiation unless approved by the DEVCOM-CBC Radiation Safety Officer. The Contractor shall perform all repair, maintenance, construction, and demolition in compliance with Army Regulation 385- 10, Army Safety Program dated 24 July 2023, and US Army Safety and Health Manual Engineers Manual (EM) 385-1-1.

3.1.6 DPW Integration. Work regarding any repair or modification to a facility under the contract will not infringe upon the installations directed capabilities and are only to be conducted when the installation cannot support the requested services due to timeline, capacity, cost, etc., or it work has been determined as Above Common Level of Service. The Contractor shall execute work under the paragraph by adhering to the DEVCOM-CBC C4 workflow approval process via the COR. The Government will not infringe upon the installations directed capabilities of the APG Directorate of Public Works (DPW) with the support of FI&LOSS functions. The Government will contemplate/conduct work for services DPW cannot support. The Government will execute work as Above Common Level of Service as defined by the DPW, and work execution could also occur in instances where DPW lacks the capacity or cannot meet mission timelines. The Contractor shall execute work under the PWS by adhering to the DEVCOM-CBC C4 workflow approval processes via the COR. The Government Facility Managers will be the primary liaison to the DPW.

3.2 Facilities and Infrastructure Operations and Services. The Contractor shall provide operational and technical support for the Government to include: The Contractor shall provide labor to support all Facilities & Infrastructure

Services IAW paragraph C.3.2. of the Base IDIQ PWS. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources. The Contractor shall adhere to manufacture recommendation and industry best practices for general, preventative, predictive, and corrective maintenance. The Contractor shall provide additional FI&LOSS on a reimbursable basis upon request by the COR for specific activities only. The Contractor shall provide the following services at the prescribed frequency for all the identified buildings (See Attachment 1 – DEVCOM-CBC Facilities Matrix).

3.2.1 Facilities Inspection. The Contractor shall assess facilities to determine the condition of systems. The Contractor shall evaluate and plan for short and long-term repairs. The Contractor shall conduct regular facility inspections to identify building and component deficiencies; regular facility monitoring for cleanliness; space management; key inventory management; submission and tracking of service orders and work orders with the APG DPW; inspection, replacement & disposal of fire extinguishers; and automated external defibrillators (AEDs).

3.2.1 Facilities Surveillance. The Contractor shall employ a systematic process to inspect, collect, collate, and analyze building and systems data to promptly identify deficiencies, timely report all findings to the COR and Facilities Division Chief. Contractor shall, in consult and approval by the Government, execute different courses of action to remedy building and system deficiencies.

3.2.1.1 ISR Inspections. The Contractor shall quarterly inspect all DEVCOM-CBC assigned facilities with the DEVCOM-CBC G4 Facility Manager Leads or building custodians and complete the ISR inspection checklists. The Contractor shall ensure inspections are scheduled, completed accurately, completely and consistently. between all DEVCOM-CBC facilities. The Contractor shall also ensure all ISR findings are compiled and submitted to COR and Facilities Division Chief in the format required by the Department of the Army and IAW Installation policy & Garrison timelines. The Contractor shall provide completed ISR Reports quarterly at the end of the rating period to the COR and Facilities Division Chief.

Note: For proposal purposes, the Government estimates approximately (300) ISR inspections annually/(75) inspections quarterly.

3.2.1.2 Comprehensive Facility Inspections. The Contractor shall perform comprehensive standard quarterly facility, infrastructure, and structure inspections (i.e., building exterior, building interior, parking lot, roof, plumbing, electrical, etc.) utilizing an approved Government checklist to monitor for deficiencies and degradation (See Technical Exhibit F – DEVCOM-CBC G4 Facility Inspection Checklist).

Note: For proposal purposes, the Government estimates approximately (180) facility inspections annually/(45) inspections quarterly.

3.2.1.3 Safety Inspections Life-Cycle Safety Inspections. The Contractor shall inspect safety equipment bi-annually and provide a comprehensive digital list to include: the name; model; building location; physical location; status of the equipment; and the associated expected lifecycle replacement status. The list to include: touchless faucets (battery replacement), water filters (filter replacement), and eyewash stations shall be inspected (shower head and lever). Fire Extinguishers are considered safety items but will be inspected monthly IAW paragraph 3.2.11.3. AEDs are considered safety items but will be inspected quarterly IAW paragraph 3.2.11.4. The Contractor shall report any issues to include: any fire; safety; security, mechanical; or quality of life issues to the to the COR and Facilities Division Chief for resolution immediately.

Note: For proposal purposes, the Government estimates approximately (300) safety inspections annually/(25) monthly.

3.2.1.3.1 Water Component Inspections. The Contractor shall inspect perform semi-annual inspections for all automatic restroom faucets, water fountains, water coolers, and their associated components bi-annually. The Contractor shall indicate lifecycle replacement review in the inspections. The Contractor shall maintain a digital repository and provide all semi bi-annually reports to the COR and the Facilities Division Chief (See Technical Exhibit V – Water Fountain and Water Cooler Checklist).

Note: For proposal purposes, the Government estimates approximately (150) water cooler & water fountains inspections bi-annually.

3.2.1.4 Automated External Defibrillators (AEDs) Inspections. The Contractor shall inspect and track the life cycle and perform quarterly inspections for all AEDs. The Contractor shall provide all quarterly reports to the COR and Facilities Division Chief.

Note: For proposal purposes, DEVCOM-CBC estimates approximately (160) AED inspections annually/(40) inspections quarterly.

3.2.1.4.1 The Contractor shall notate any items needing replacement on the quarterly report to include a total cost to repair/replace. The Contractor shall perform facility surveillance and document building deficiencies and associated component deficiencies, and submit findings to the Government for review. If applicable, the Contractor shall submit a service order/work order to mitigate the deficiencies. If applicable, the Contractor shall provide labor to mitigate by utilizing in-house Contractor General Maintenance Workers upon Government approval. The Government will provide any applicable and appropriate supplies for the work to be performed by the Contractor General Maintenance Workers.

3.2.1.4.2 The Contractor shall track the status of all items ordered for replacement or replenishment of failing items.

3.2.2 Service Orders. The Contractor shall provide technical administrative to support to the Government Facilities Managers in the submission and tracking of all DPW service orders (i.e., demand maintenance orders). The Contractor shall track all service orders, from initiation to completion in the government approved service order tracking system. The Contractor shall comply with established the DPW processes when submitting an Army Maintenance (ArMa) service order ticket. The contract shall coordinate with many stakeholders to facilitate the scheduling and completion of the service order – including escorting, tracking of parts/supplies, updating databases, conducting site visits to validate service order deficiency and validate successful completion of work. The Contractor shall maintain a comprehensive digital repository to track all service orders (See Technical Exhibit B – Service Order Submission Form).

Note: For proposal purposes, DEVCOM-CBC typically generates approximately 100 service orders estimates approximately (2,500) service orders annually/averaging (200) per monthly.

3.2.3 Work Orders. The Contractor shall provide technical administrative support to the Government Facilities Managers in the preparation, coordination, and tracking of all annual sustainment, repair, and maintenance (SRM) DPW projects work orders (i.e., DA 4283 Work Request). The Contractor shall support the development of organization five-year work plan (i.e., capital investment strategy). The Contractor shall maintain a comprehensive digital repository to track all work orders. The Contractor shall track all work orders from initiation to completion in the Government approved work order tracking system (e.g., Facility Maintenance System (FMS). (See Technical Exhibit C – DA 4283 Submission Form).

Note: For proposal purposes, DEVCOM-CBC typically generates approximately 50 work orders estimates approximately (240) work orders annually/ averaging (20) per monthly.

3.2.4 Facilities & Infrastructure - Minor General Project Repair and Minor General Construction Services. The Contractor shall provide minor repair and minor construction services for infrastructure, and facilities and associated components (i.e., renovation of an office, lobby, storage room, installation of epoxy floor etc.) upon formal request by the COR. The Contractor shall provide project management oversight from project initiation to completion. The Contractor shall coordinate all proposed minor repairs and minor construction through established DEVCOM-CBC C4 workflow approval process provided to the Contractor by the COR. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources. (See Technical Exhibit D – Minor Project Service Form).

3.2.4.1 Project Management. The Contractor shall provide labor to project manage all Minor General Construction Projects including any project facilitated or executed by the Contractor. The Contractor shall employ project management best management practices, as identified by the Project Management Institute. The Contractor shall provide project cost estimation and, project schedules, briefing charts, and communication plans for each Minor General Construction Project. – Cost estimates shall be developed utilizing CostWorks RSMeans software, and project schedules shall be developed utilizing Microsoft Project. The Contractor shall purchase the required software/license(s) and stand-alone laptop(s) for Contractor use (the application software shall not be connected to the Government’s network). Contractor acquired laptops will not be added to the GFP/GFE IAW paragraph 3.1.4.

Note: For proposal purposes, DEVCOM-CBC estimates approximately (60) projects annually/averaging (5) projects monthly for Minor Project Repair and Construction. Projects estimate range from $25,000 to $1,750,000. The average project estimate is $250,000.

3.2.4.2 The Contractor shall warranty all work, labor, and materials furnished for a minimum of (1) year. The warranty period shall commence upon Government formal acceptance of the project. The Contractor shall perform all work free of faults and defects IAW the PWS. The Contractor construction and repair methodologies shall adhere to industry best practices.

3.2.4.3 The Contractor work shall comply with and give all notices required by applicable Federal law, State law, Army regulations, and organizational policies in the execution of Minor Project Repair and Construction Services.

The Contractor shall promptly remedy any violation of any such law, regulation, or policy to the extent resulting in the same outcome IAW the project Statement of Work (SOW).

3.2.4.4 The Contractor shall submit all operations and maintenance manuals, spare parts and materials, copies of all warranties, and As-Built drawings (hard copy and digital) to the Government no later than (NLT) (2) weeks from Government final project acceptance.

3.2.4.5 The Contractor shall furnish the names of the subcontractor(s) utilized to complete any work IAW the PWS and IAW the SOW for additional FI&LOSS projects on a reimbursable basis to the COR.

3.2.5 Facilities & Infrastructure – General Maintenance Worker Services. The Contractor shall provide labor for general maintenance and preventative maintenance for designated infrastructure and buildings, and associated building components to include: carpentry; electrical; plumbing; interior finishes; valve replacement; concrete patching; filter changes; power washing; window; locks and door repairs or replacements; fabrication and installation of interior office signage; and lighting, etc. The Contractor shall coordinate all proposed minor repairs and minor construction through the established DEVCOM-CBC G4 workflow approval process provided to the COR and Facilities Division Chief The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources. (Technical Exhibit E – General Maintenance Service Form).

3.2.5.1 The Contractor shall adhere to manufacture recommendation and industry best practices for general, preventative, predictive, and corrective maintenance.

Note: For proposal purposes, DEVCOM-CBC estimates (1,000) General Maintenance Worker service orders annually/averaging of (83) monthly.

3.2.5.1.2 Signage. Office Nameplates. The Contractor shall be responsible for acquiring, maintaining, and installing interior office room signage nameplates upon formal request by the COR (See Technical Exhibit F G – Sign Template Standards). The Contractor shall be 100% reimbursed for work performed under 3.2.5.2.

Note: For proposal purposes, approximately (15) Example #1 signs are required per month.

Note: For proposal purposes, approximately (15) Example #2 signs are required per month.

Note: For proposal purposes, DEVCOM-CBC estimates interior office signs at (150) annually/averaging (12) monthly.

3.2.6 Lightning Protection System (LPS) Maintenance. The Contractor shall provide qualified personnel to conduct LPS testing bi-annually and mitigate any LPS deficiencies for Ammunition and Explosive (A&E) facilities while noting LPS codes applicable to A&E facilities are more stringent than the LPS codes applied to standard facilities upon formal request by the COR. The Contractor shall ensure qualified personnel, LPS testing, and mitigation are IAW principal criterion for explosive safety standard, Manual DoD 6055.09-M, DOD Ammunition and Explosives Safety Standards, and National Fire Protection Association (NFPA) 780, Standard for the Installation of Lightning Protection Systems. The Contractor shall immediately report all LPS deficiencies to the COR and Facilities Division Chief. The Contractor shall be 100% reimbursed for work performed under 3.2.6.

Note: For proposal purposes, the Government estimates approximately (60) projects / (5) per month for Lighting Protection System (LPS) Maintenance. Projects will range from $2,5000 to $250,000. The average project cost is $50,000.

3.2.7 Paint Maintenance. The Contractor shall provide labor to paint building interior and exterior surfaces, both buildings and structures, on as requested by the COR via work/service order(s) to ensure all interior spaces are painted once every five years.

C.3.2.7.1 The Contractor shall prepare all surfaces for painting to include patching, sanding, or repairing holes or marks on walls and all damaged corners. The Contractor shall clean the surfaces and make-ready for painting after patching the walls.

C.3.2.7.2 The Contractor shall remove hardware and hardware accessories, light fixtures, and items in places not to be painted or provide protection such as taping or masking for ornamental moldings, prior to surface preparation and painting. The Contractor shall protect floors from soiling and paint spills with suitable protective cover. The Contractor shall be responsible for moving and protecting furniture and protecting all surfaces from paint splatters.

C.3.2.7.3 The Contractor shall be responsible for replacing fixtures removed to facilitate the work. The Government will provide all necessary paint, painting supplies, and equipment to include brushes; rollers; buckets; mixers; drop cloths; scrapers; patching materials; and sanding gear. The Government will provide the Contractor with interior and exterior approved paint color schemes required to complete the work.

3.2.7.1.4 The Contractor shall assist the Government with scheduling to not impact building occupants.

3.2.7.2.5 The Contractor shall prepare all surfaces for painting. The Contractor shall apply a minimum of (1) coat of primer before paint is applied. The Contractor shall apply a minimum of (2) coats of paint to every paint maintenance project.

Note: For proposal purposes, DEVCOM-CBC has (180) buildings/structures total projected on a paint maintenance schedule estimates (250) buildings total/(50) buildings annually over a (5)-year period (maintenance schedule). Average size 10,000 net sq ft per building.

3.2.8 Snow & Ice Removal Services. The Contractor shall provide labor for and be solely responsible for the Priority

(1) areas to include: sidewalks, entryways, emergency exits, stairs, loading docks, handicap ramps, ramps and lifts.

The Priority (1) areas totaling (21) buildings delineated in RED shall be serviced by the Contractor; and Priority (2) areas delineated in BLUE reflect areas will be serviced by the DPW (See Technical Exhibit H - Snow and Ice Removal Map (Table A – Snow Removal Activities). The Government will provide salt to be pick-up at a designated location (bldg. E2194) for the Edgewood Area, APG. If salt is unavailable, the Contractor shall purchase chloride-based salt and will be reimbursed as a minor project service order support cost. The Government will approve the pre-staging areas for salt.

Note: For proposal purposes, DEVCOM-CBC estimates (21) buildings with an average of 3,280 LF/30,269 SF) serviceable area.

3.2.8.1 The Contractor shall be responsible for treating and clearing all Priority (1) areas prior to any delayed Base Opening times of snow and ice to include: sidewalks, entryways, emergency exits, stairs, loading docks, handicap ramps, ramps and lifts. The Contractor shall conduct pre-event salting, with chloride-based salt, ahead of forecasted snow/precipitation edge-to-edge of impervious surfaces and remove excess salt (i.e., swept up) within (4) hours of the weather event precipitation ceasing.

3.2.8.1.1 The Contractor may not be able to keep up with the snow removal for snow fall exceeding (48) inches in a single snowfall and shall continue as soon as possible after the snow has stopped falling.

3.2.8.2 The Contractor shall regularly monitor impending weather to determine manpower scheduling, mobilization, and snow removal activities. The COR shall participate in the DPW destructive weather calls and provide pertinent information to the Contractor regarding base closures and the DPW snow and ice removal activities. The COR will coordinate with the DPW to align snow removal activities. The DPW will be solely responsible for snow removal from primary roads, secondary roads, and specifically delineated sidewalk areas and parking lots. The Contractor shall provide snow removal plans to the Government prior to mobilization participate in the Government destructive weather calls.

3.2.8.3 The Government may require snow removal operations outside of regular work hours, to include: weekends and/or holidays. The Contractor shall complete snow and ice removal during normal work hours or non- work hours in a manner not resulting in billable overtime charges to the Government.

3.2.8.3.1 Snow & Ice Removal Activity during work Hours. The Program Manager shall coordinate the snow and ice removal plan with the COR a minimum of (72) hours in advance for each event. The COR will review the snow and ice removal event plan and provide comments within (24) hours. The COR will approve each snow and ice removal event plan prior to the Contractor mobilization. Once mobilized, the Contractor shall provide a minimum of two (2) daily updates to the COR to include: mobilization day/time and start location; day/time to reference all areas cleared with Employee name; demobilization day/time; overall list of personnel in support of the snow and ice removal activities; and provide a report of any accidents and/or damage for the day/event.

3.2.8.3.2 Snow & Ice Removal Activity during Non-Work Hours. Snow and ice removal activities shall not occur during holidays or weekends unless the COR provides written authorization. The Contractor shall be required to contact the COR a minimum of (72) hours in advance for guidance and written authorization for holiday and weekend snow and ice removal. The Program Manager shall coordinate snow and ice removal activities contemplated after work hours (6:00PM. – 6:00AM) with the COR by providing a snow and ice removal plan for each event. The COR will review the snow and ice removal event plan and provide comments within (24) hours.

The COR will approve each snow and ice removal event plan prior to the Contractor mobilization. Once mobilized, the Contractor shall provide a minimum of two (2) daily updates to the COR and the DEVCOM-CBC G4 Director to include: mobilization day/time and start location; day/time to reference all areas cleared with Employee name;

demobilization day/time; overall list of personnel in support of the snow and ice removal activities; and provide a report of any accidents and/or damage for the day/event.

3.2.9 Janitorial & Custodial Services. The Contractor shall provide labor for the following services for identified buildings (See Attachment 1 – DEVCOM-CBC Facilities Matrix). The Contractor shall digitally track weekly activity and provide the findings to the COR and Facilities Division Chief.

3.2.9.1 The Contractor shall provide: sweeping; vacuuming; mopping; scrubbing; waxing and polishing floors;

carpet shampooing; high and low dusting; and washing/cleaning of entrances, foyers, vestibules and interior doors;

all interior window cleaning and all ground level exterior window cleaning - specifically to include: the glass window apron side jams and facades; dusting and cleaning of installed light fixtures, radiators, screens, exposed fans and ducts in finished spaces, hardware, furniture, air conditioning grills, louvers, ducts, and similar equipment;

cleaning and servicing restrooms, toilets, shower stalls, shower rooms, and slop sinks; trash removal from offices and centrally staged recycling areas; policing garbage racks and dumpsters; and related janitorial activities. The Contractor shall provide janitorial services designated exterior area to include: smoking area, perimeter, and courtyard. The Contractor shall provide both routine and emergency janitorial and custodial services to include:

cleaning and sanitizing of any bodily fluids. The Contractor shall inspect and clean the Common Areas, Conference Rooms, and Training Rooms weekly.

3.2.9.1.1 Emergency Response. The Contractor shall contain, clean-up, and remove spills, as necessary. The Contractor shall provide emergency custodial services to include: cleaning and sanitizing of any bodily fluids. The Contractor shall provide emergency clean-up for water leaks, floods and spills and ensure areas are cleaned, dried, and treated for mold. Contractor shall shampoo carpet affected by mold.

Note: For proposal purposes, DEVCOM-CBC estimates approximately (60) Emergency Responses annually/averaging (5) monthly.

3.2.9.1.2 Mold Remediation. The Contractor shall be required to employ industry best practices and mitigate all mold in affected area (up to 1000 500 sq ft per request incident) if mold is present. The Contractor shall determine the appropriate resources required to execute the requirement IAW the PWS. The Contractor shall be 100% reimbursed for work performed under 3.2.9.1.2. above 500 sq ft per incident.

Note: For proposal purposes, DEVCOM-CBC (12) major events (flooding, etc.) and (36) minor events (minor spill/clean-up) per year should be anticipated estimates (12) mold remediation services (150) remediations per year monthly.

3.2.9.1.3 Pest Control. The Contractor shall provide the removal of dead pests and rodents concurrently with routine janitorial custodial services. Contractor shall utilize commercial over-the-counter pesticide treatments to prevent or kill pests’ infestations (i.e., ants, roaches, bees/wasps). The Contractor shall utilize commercial over-the-counter rodenticides treatments to prevent or kill rodent infestations (i.e., mice, rats) concurrent with routine janitorial custodial services. Government will provide pesticide and rodenticides supplies for contractor’s application.

Note: For proposal purposes, DEVCOM-CBC estimates (50) pest remediations efforts annually.

3.2.9.1.4 Smoking Area Cleaning. The Contractor shall conduct cleaning of facility designated smoking areas to include the perimeter and courtyard exterior trash receptacles. Cleaning is defined as ground vacuuming and/or sweeping of the ground areas and emptying of cigarette and trash receptacles and properly disposed. The Contractor shall change-out of outside trash receptacle bags to maintain functional liners.

Note: For proposal purposes, DEVCOM-CBC has (15) designated smoking areas.

3.2.10 Facilities Security Monitor.

3.2.10.1 Escorts. The Contractor shall act as Security Facility Monitor for required buildings facilitating access control and tracking visitors, issue visitor badges and sign-in. The Contractor shall be responsible for un-locking and locking designated buildings. The Contractor shall open buildings one half hour prior to work hours and locked one half hour after core work hours. The Contractor shall complete Standard Form (SF) 701 Activity Security Checklist daily and submit a summary of Activity Security Checklist to the COR (See Attachment 10 11 – Standard Form 701 – Example). The Contractor shall immediately report any suspicious activity identified during inspection reported to the COR and DEVCOM-CBC Government Security Officer.

C.3.2.10.1.1 Escort(s) duration can range from minimum (2) hours – up to – (4) weeks depending upon the requestors requirements. Escorts shall be required on an "as needed basis" to support the Government. The Contractor shall utilize existing personnel to support escort requests. The Contractor shall adjust work shift (start/stop shift times and workdays). The Contractor shall plan/prioritize escorting requirements and schedule workload accordingly.

3.2.10.2 The Contractor shall serve as an escort to un-cleared visitors (i.e., construction Contractors, DEVCOM- CBC VIP guests, etc.,) for any DEVCOM-CBC project. The Contractor shall be available to provide access and escort services during emergency events outside of routine hours (nights/weekends) as necessary.

Note: For proposal purposes, DEVCOM-CBC receives estimates (25 36) visitors escort requests per year annually/averaging (3) monthly projected requiring an escort. Escort duration can range from hourly to weeks.

3.2.10.3 The Contractor shall participate in Force Protection/ Chemical Accident or Incident Response and Assistance/BAIRA (Biological Accident or Incident Response and Assistance) exercises. The DEVCOM-CBC G4 Director in collaboration with the DEVCOM-CBC G3/5 Director will communicate the procedures and level of support required for all emergency exercises or actual events with the Contractor via the COR.

Note: For proposal purposes, DEVCOM-CBC estimates 4 events annually.

3.2.10.4 Facility Access Control. The Contractor shall unlock the primary access doors to the required buildings at the start of each regular workday 5:30AM and lock each of the doors at the end of the workday 6:30PM (See Attachment 1 – DEVCOM-CBC Facilities Matrix).

3.2.10.5 The Contractor shall perform a quarterly physical security inspection (See Technical Exhibit F – DEVCOM-CBC G4 Facility Inspection Checklist).

3.2.11 Fire Prevention Monitor.

3.2.11.1 The Contractor shall act as the Fire Prevention Monitor of assigned buildings and infrastructure and coordinate fire prevention and fire safety inspections for the organizations (See Attachment 1 – DEVCOM-CBC Facilities Matrix). The Contractor shall support fire prevention activities by tracking all the deficiency reports furnished by the Government Fire Marshal/Inspector and process all deficiencies for corrective action to include:

submitting service orders; processing DA 4283 work authorization packages; or submitting minor service order requests; and provide feedback to the COR and Facilities Division Chief on the status of the fire violation and associated repair through final resolution. The Contractor shall provide monthly reports to the COR and Facilities and Infrastructure Division Chief.

3.2.11.2 The Contractor shall develop and maintain NFPA compliant fire evacuation plans and coordinate all fire evacuation plans with the COR and Installation Fire Department for approval.

3.2.11.3 The Contractor shall inspect and track the life cycle of facility safety equipment to include: touchless faucets; water filters; and eyewash stations monthly. The Contractor shall provide monthly reports to the COR and Facilities Division Chief.

3.2.11.43 The Contractor shall inspect and track the life cycle of all fire extinguishers located in buildings and infrastructure assigned to the organization monthly. The Contractor shall provide monthly reports to the COR and Facilities Division Chief.

Note: For proposal purposes, DEVCOM-CBC estimates (900) Fire Extinguishers

3.2.11.54 The Contractor shall inspect and track the life cycle of all AEDs quarterly. The Contactor shall notate any items needing replacement on the quarterly report to include: a cost to repair or replace. The Contactor shall digitally track fire inspections and deficiencies and provide the findings to the COR and Facility Division Chief monthly.

Note: For proposal purposes, DEVCOM-CBC estimates Fire Prevention Monitoring for (200) buildings

3.2.12 Facilities Database Management.

3.2.12.1 The Facilities Database Management which has three subtasks: Installation Status Report (ISR), Enterprise Proactive Real Property Interactive Space Management System (ePRISMS), General Fund Enterprise Business System (GFEBS) – Real Property Module, and Real Property Planning and Analysis System (RPLANS) data and processes IAW all US Army regulations, standards and guidelines. The Contractor shall propose methods to minimize the Government burden for extensive coordination and technical discussions. The Contractor shall demonstrate an efficient and effective method to collect and to interpret data from various sources and organizations to complete requirements analysis. The Contractor shall provide database reports of all data managed as requested by the COR and Facilities Division Chief. The Contractor shall maintain all files and records.

3.2.12.1.1 Installation Status Report (ISR) Building Inspections. The Contractor shall conduct quarterly ISR-I inspections to assess facility mission functionality and condition. The Contractor shall review facility data provided from ISR-I and BUILDER to ensure accuracy and support corrections as needed. Facility inspections yielding failed or failing building components shall be immediately reported to the Government. The Contractor shall manage the inspections for required facilities by coordinating with the COR and the Facilities Division Chief.

3.2.12.1.2 ePRISMS. The Contractor shall conduct quarterly facility utilization surveys to identify space utilization ratios and validate building architectural as-builts. The Contractor shall coordinate with the Government Facilities Managers and DPW ePRISMS Manager to make changes to the ePRISMS database. The Contactor shall support the DEVCOM-CBC G4 Key Control program by maintaining a key log for keys under the custodianship of the

DEVCOM-CBC G4.

3.2.12.1.3 RPLANS. The Contractor shall support the DEVCOM-CBC Space Manager with maintaining and updating the DEVCOM-CBC Real Property portfolio repository. The Contractor shall review RPLANS data to identify reported excesses and propose real property corrections and reconcile conversions (i.e., RPLANS edit, space assignment change, real property conversion, etc.).

3.2.12.1.3.1 The Contractor shall support the turn-in of excess facilities and infrastructure to the DPW by ensuring facilities are ready for turn-in (i.e., vending machines removal, equipment and furniture removal, broom swept clean, facilitate repair of broken components, etc.).

3.3 Logistics Operations and Support Services. The Contractor shall provide operational and technical support for the Government to include: The Contractor shall provide labor to support all Logistics Operations and Support Services IAW the PWS. The Contractor shall provide additional Logistics Operations and Support Services on a reimbursable basis upon request by the COR for specific activities only.

3.3.1 Property Book Management/Supply Operations. The Contractor shall manage DEVCOM-CBC property book office programs IAW the PWS, paragraph C.3.3.1 of the Base IDIQ PWS, and all applicable documents (See paragraph C.2 in Base IDIQ PWS).