Technical Exhibit A - Key Personnel Job Descriptions and Qualifications.pdf

Technical Exhibit “A” Key Personnel Job Descriptions and Qualifications

Position Title: Program Manager

Qualifications:

• Minimum of (10) Years of Program Management Experience, Bachelor’s Degree in related field. Also, must possess an (active) IFMA Certified Facility Manager (CFM) Certification, or possess an (active) PMI Project Management Professional (PMP) Certification, and (active) CLASS C Driver’s License

Physical Requirements: Primarily Stationary; The work environment occurs primarily in office settings, labs, and outdoor emergency response, building monitoring and inspections. Must be able to lift/carry a minimum of 20 lbs.

May need to walk job sites and oversee inspections.

Job Summary: The Program Manager (PM) has the responsibility for managing the daily operation of the contract, personnel performance., contract requirements and issues related to contract administration. The PM shall supervise the efforts of all Lead positions. The PM shall be hands-on and hold collateral duties in service of the scope of work.

The PM shall employ conflict resolution measures for outstanding deliverables, immediately address employee poor performance, or employee conduct issues. The PM shall meet with the COR on a monthly basis to review contract performance. Meetings shall include review of key performance indicators, analyses of deficiencies and problem resolution. The Program Manager shall comply with applicable U.S. Army and DoD regulations and procedures outlined in this contract regarding, Material and Supply Management, Key and Lock Control, Management, Maintenance, and Evacuation of Surety and Non- Surety Buildings, Physical and Operational Security.

Job Responsibilities (high-level overview not intended to capture every task):

1. Shall be responsible for contractor onboarding and facilitating organization access (i.e., CAC cards, computer system access, network access, etc.)

2. Shall be responsible for concept and implementation of project management, logistics, and facility management.

3. Shall direct the operation to ensure facilities are inspected, maintained, repaired and in compliance with facilities maintenance management.

4. Shall identify safety concerns to COR and other required stakeholders.

5. Shall provide a monthly report to the COR to include the status of Excess and Receiving Warehouses, the Facilities Management service orders submitted and completed of all supported buildings, the work requests submitted and completed by the General Maintenance Workers and the status of the Equipment Management Department to include Calibrations, Mobile Maintenance, Material Handling Equipment Program and the Property Book and Supply Program.

6. Shall provide a monthly report to all Directors to include the status of Facilities, Warehouses and Equipment Management as applicable.

7. Shall make sure that all administrative functions relative to contractor performance are accomplished on time and in the required format.

8. Selection and supervision of contract personnel.

9. Shall administer contractor standards of conduct and ensure that contractor perform to contract standards.

10. Shall insure that contractor personnel training occurs, and cross training is provided.

11. Shall be responsible for safety of contractor personnel and both contractor and Government owned equipment

12. Shall ensure proper security clearances are obtained for all contractor personnel as required.

13. Shall coordinate the efforts of all contractor personnel to meet assigned goals.

14. Shall be responsible for adjusting operations and personnel to meet assigned goals.

15. Shall maintain records for accountability and to an audit standard.

16. Shall support excellence in customer service and deliver excellent customer service both to internal and external customer while having the ability to work collaboratively to build professional working relationships with colleagues, coworkers, and customers.

17. Shall identify safety concerns to Supervisor and other required stakeholders. (DOD, ARMY, OSHA, ANSI, other industry identified)

18. Shall assist in maintaining accurate files and provide documentation to Government Lead when requested.

19. Shall provide and assist with required monthly data to Supervisor for a monthly report/tracking matrix of all related matters.

20. Shall make sure that all administrative functions/paperwork is in order relative to receipt documentation, work orders, or internal paperwork are accomplished on time and in the required format.

21. Shall be responsible for maintaining a clean and safe worksite while performing or conducting job duties and be attentive to detail.

22. Shall support the mission, vision, values, and goals of the US ARMY.

Position Title: Lead Facilities & Infrastructure Operations Manager

• Minimum of (10) Years of Facility Management Experience and Bachelor’s Degree in related field, and (active) Maryland CLASS C Driver’s License or

• Minimum of (10) Years of Facility Management Experience and possess an (active) IFMA Certified Facility Manager (CFM) Certification, and (active) CLASS C Driver’s License

Physical Requirements: Primarily combination Stationary/Mobile; The work environment occurs primarily in office settings, labs, and outdoor emergency response, building monitoring and inspections. Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting and outdoor building maintenance, repair, and inspections. Frequent site visits are necessary.

Job Summary: The Lead Facilities and Infrastructure Operations Manager is responsible for all Facilities and Operations and for supervising all Facilities and Operations contractor staff.

Job Responsibilities (high-level overview not intended to capture every task):

1. Supervise Facilities and Operations staff in activities associated with Facility Inspections, work orders, emergency work orders, service orders, custodial, escorts, general maintenance, preventative maintenance, painters, render safe activities, and life cycle management.

2. Supervise Facility Coordinators to ensure facility monitoring activities and inspections are accurately reported, mitigated, and assessed.

3. Plan and revise work schedules to ensure an even workflow and assure priority service orders and work are handled expeditiously.

4. Coordinate with the COR and Program Manager regarding Facilities and Operations priorities, procedures, and accomplishments.

5. Prepare workload reports and maintain accurate records of activities.

6. Resolve conflicts in accordance with company policies and procedures.

7. Oversee training and mandatory certifications for Facilities and Operations staff and provide technical guidance when necessary.

8. Frequently brief Government COR and G4 Facilities Branch Chief on projects; To include cost, schedule, and performance.

9. Procure multiple cost estimates for repair work and act as the general contractor for that work.

10. Provide closeout inspections on projects and review warranty information from contractors.

11. Attend G4 Facilities meeting bi-weekly.

12. Shall be responsible for safety of contractor personnel and both contractor and Government owned equipment.

13. Shall ensure proper security clearances are obtained for all contractor personnel as required.

14. Shall coordinate the efforts of all contractor personnel to meet assigned goals.

15. Shall be responsible for adjusting operations and personnel to meet assigned goals.

16. Shall maintain records for accountability and to an audit standard.

17. Shall support excellence in customer service and deliver excellent customer service both to internal and external customer while having the ability to work collaboratively to build professional working relationships with colleagues, coworkers, and customers.

18. Shall identify safety concerns to Supervisor and other required stakeholders. (DOD, ARMY, OSHA, ANSI, other industry identified)

19. Shall assist in maintaining accurate files and provide documentation to Government Lead when requested.

20. Shall provide and assist with required monthly data to Supervisor for a monthly report/tracking matrix of all related matters.

21. Shall make sure that all administrative functions/paperwork is in order relative to receipt documentation, work orders, or internal paperwork are accomplished on time and in the required format.

22. Shall be responsible for maintaining a clean and safe worksite while performing or conducting job duties and be attentive to detail.

23. Shall support the mission, vision, values, and goals of the US ARMY.

Position Title: Lead Logistics Operations Manager

• Minimum of (8) Years of Logistics Management Experience, Bachelor’s degree in related field. Must have an (active) CLASS C Driver’s License or higher.

or

• Served in the US Military and retained a Logistics – Military Occupation Specialty (MOS) in a Supervisory capacity for a Minimum of (6) Years. Must have an (active) CLASS C Driver’s License or higher.

Physical Requirements: Primarily a combination of office setting and outdoors work environment. Must be able to lift/carry a minimum of 50 lbs. and works in both bending and standing positions for extended periods of time and non-climate-controlled warehouse.

Job Summary: The Lead Logistics Manager is responsible for all Logistics Operations and for supervising all Logistics contractor staff.

Job Responsibilities (high-level overview not intended to capture every task):

1. Supervise contract logistics staff in activities associated with Equipment Management Programs (TMDE/Calibration, MHE, Mobile Maintenance, Tool Crib/Room) receiving, shipping, storage, property book operations, turn-in excess equipment (cradle to grave), delivering, moving and set-up of equipment and events as a working supervisor.

2. Supervise Supply Clerk in assuring accurate inventory records of excess equipment.

3. Plan and revise work schedules to ensure an even workflow and assure priority cases are handled expeditiously.

4. Coordinate with the COR and Program Manager regarding logistics priorities, procedures, and accomplishments.

5. Shall operate a forklift, vehicle or box truck to perform daily tasks while delivering materials or equipment.

6. Shall pick-up and deliver (within a 30-mile radius) off-post materials and equipment as directed.

7. Shall identify safety concerns to Supervisor and other required stakeholders and maintain all safety standards. (DOD, ARMY, OSHA, ANSI, other industry identified)

8. Shall handle and transport materials, equipment, and related items for offices, warehouses, and related special events.

9. Shall provide and complete required monthly data/reports for a monthly report/tracking matrix of all programs identified to include Warehouses, Equipment Management Programs, and Property Book Operations.

10. Shall make sure that all administrative functions/paperwork is in order relative to receipt documentation, work orders, or internal paperwork are accomplished on time and in the required format.

11. Resolve conflicts in accordance with company policies and procedures.

12. Shall be responsible for maintaining a clean and safe worksite while performing or conducting job duties and be attentive to detail.

13. Oversee training and mandatory certification/s for contract logistics staff and provide technical guidance when necessary.

14. Shall make sure that all administrative functions/paperwork is in order relative to receipt documentation, work orders, or internal paperwork are accomplished on time and in the required format.

15. Shall assist in maintaining accurate files and provide documentation to Government Lead when requested.

16. Shall support excellence in customer service and deliver excellent customer service both to internal and external customer while having the ability to work collaboratively to build professional working relationships with colleagues, coworkers, and customers.

17. Shall work directly with Government Team Lead daily and, on a case-by-case basis with the Government Logistics Division Chief/Director.

18. Shall support the mission, vision, values, and goals of the US ARMY.