Revised PWS W911SF-20-R-0031_16 Dec 2020.pdf

PERFORMANCE WORK STATEMENT (PWS)

For Cyber Center of Excellence (CCoE)

Instructor and Training Support Services (ITSS) Indefinite Delivery, Indefinite Quantity (ID/IQ)

HEADQUARTERS

U.S. ARMY CYBER CENTER OF EXCELLENCE (CCoE)

FORT GORDON, GA 30905-5000

TABLE OF CONTENTS

TABLE OF CONTENTS

1 – GENERAL INFORMATION

2 - DEFINITIONS & ACRONYMS

3 - GOVERNMENT FURNISHED PROPERTY AND SERVICES

4 - CONTRACTOR FURNISHED PROPERTY AND SERVICES

5 - SPECIFIC TASKS

6 - APPLICABLE PUBLICATIONS

TECHNICAL EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY (PRS)

TECHNICAL EXHIBIT 2 - DELIVERABLES SCHEDULE

TECHNICAL EXHIBIT 3 - ESTIMATED WORKLOAD

TECHNICAL EXHIBIT 4 - CURRENT COURSES

TECHNICAL EXHIBIT 5 – COMMON FACULTY DEVELOPMENT PROGRAM (CFDP) PHASES

TECHNICAL EXHIBIT 6 - HISTORICAL LABOR CATEGORIES

General Information

1.0 G eneral. This is a non-personal services contract to provide Instructor, Instructor/Writer, Training Developer, Doctrine Developer, and Training Support Services. Consistent with Federal Acquisition Regulation (FAR) 37.104 guidance, the Government shall not exercise supervision or control over contractor personnel performing the services herein. The contractor is responsible for the conduct and performance of contractor personnel.

1.1 B ackground. The Cyber Center of Excellence (CCoE) provides education and training support to the United States (U.S.) Army, foreign military, other services, and civilian personnel for military occupational specialties and professional development. The CCoE consists of the U.S. Army Signal School and U.S. Army Cyber Schools, and the Cyber Noncommissioned Officers Academy (CNOCA). Although most of the CCoE is located at Fort Gordon, Georgia, it does have elements located in other locations, such as Fort Hood, TX, Joint Base Lewis McCord, WA, Camp Robinson AR, Fort McCoy, WI, and Fort Bragg, NC. The CCoE trains Signal, and Cyber advanced individual training (AIT), functional training, and professional military education (PME). Mobile Training Teams (MTT) may be required to support the Army’s Sustainable Readiness Model (SRM) and other operational requirements. MTT training takes place on Active Component, Reserve Component and Department of Defense (DoD) installations/sites within the Continental United States (CONUS). Training provided by the CCoE can be classroom training and/or hands-on performance-oriented training, simulation/virtual training and/or field exercise training or any other TRADOC approved training venue. Additionally, training provided at these locations requires a responsive organization of training support to include training and doctrine development.

1.2 O bjectives. This indefinite delivery, indefinite quantity (ID/IQ), multiple award task order contract (MATOC) will acquire services for the CCoE in support of its training mission. The objectives are to develop and provide doctrinally sound performance-oriented training and training support to the schools for their training mission using the TRADOC approved Programs of Instruction (POI). Training provided by the CCoE can be classroom training and/or hands-on performance oriented training, simulation/virtual training and/or field exercise training or any other TRADOC approved training. Specific regulations, directives, standard operating procedures (SOP), will be identified at the task order level.

1.3 S cope. This acquisition will equip the CCoE with comprehensive, performance-oriented training and training support services under one contract vehicle. These required services will support the development and execution of MOS training in Career Management Fields (CMF) 25, and 17, with technically competent Signal, Cyber Warfare (CW, Cyberspace Effects) and Electronic Warfare (EW) workforce, educated and trained to Army and Joint standards, to fulfill commanders' strategic, operational, and tactical requirements within the Cyberspace domain and the Electromagnetic Spectrum ISO the full range of Multi-Domain Signal, Cyber and Electronic Warfare Operations. The CCoE is responsible for intra-service and functional education and training to develop knowledge, skills, and abilities related to Defensive Cyberspace Operations (DCO), Offensive Cyberspace Operations (OCO), Electronic Warfare (EW), and cyberspace planning, integration, and synchronization. Specific requirements for training and training support will be identified at the task order level.

1.4 P lace of Performance. Individual task orders will specify the place of performance; however, work is to be performed primarily at Fort Gordon GA. During the government’s response to pandemics, or in response to DoD-mandated guidance, when feasible and upon approval by the Contracting Officer’s Representative (COR), work may be performed at alternate duty/remote locations. Working from an alternate duty/remote location will be at no additional expense to the government. Contractor employees may be required to travel CONUS/OCONUS during the performance of this contract to attend meetings, conferences, and training. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. Prior to incurring any travel expenses, the contractor shall obtain written confirmation from the COR that concurs with the planned travel dates, expected duration, origin and destination, purpose, travelers and total estimated cost. It is the responsibility of the contractor to obtain all necessary travel documents to execute travel as required. Personal or company issued equipment may not be used to access the government network infrastructure unless pre-approved;

examples include using VPN

1.5 H ours of Operation. The contractor is responsible for conducting business between the hours of 0800 to 1700 Monday thru Friday except Federal holidays, Executive Orders, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the qualified workforce are essential.

Shift work may be required. Anticipated shift schedule is as follows:

Day Shift 0800-1700 Swing Shift 1530-0030 Midnight Shift 2330-0830

In the event that personnel assigned to this contract are required for early/late/weekend school retraining of students or needed for classroom observation the anticipated hours are:

Alternate Day Shift 0630-1030 and 1500-1900 Alternate Swing Shift 1300-1700 and 1900-2300 Alternate Midnight Shift 2100-0100 and 0300-0700 Weekend Shift 0830-1330 on Saturdays, with five hours shifted from weekday work.

These operating hours and days may vary based on the requirements of the agency.

Contractor personnel work schedules may be “flexed” to meet the training needs of the organization for weekend and extended duty periods during regular training and exercises, while still adhering to the standard 40 hour work week.

1.5.1 O ther-than-Normal Working Hours of Operation. Hours in excess of 80 hours per bi-weekly pay period must be pre-approved by the contracting officer at least 10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the Government. The contractor shall coordinate with the Government lead for all class schedules, and shall lock in training and TDY dates and times no later than fifteen (15) days prior to the start of each event. The contractor shall perform the management of hours, and his or her application to the task will come from the total annual authorized number of hours for each contract employee.

1.5.2 F ederal Holidays. The days specified below are legal Federal holidays during which non-essential work will not be required of the contractor. If the holiday falls on a Saturday, it is observed on Friday; if the holiday falls on Sunday, it is observed on Monday.

Holiday Day of Observation New Year’s Day January 1 Martin Luther King Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day July 4 Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day November 11 Thanksgiving Day 4th Thursday in November Christmas Day December 25

1.5.3 Weather Conditions. In the event of inclement weather, the contractor shall comply with the local installation’s Inclement Weather Policy.

1.6 Type of Contract. The Government will award a Firm-Fixed Price (FP) Multiple Award IDIQ contract.

1.7 Q uality Control. The contractor is responsible for the quality of the products/services delivered under the terms and conditions of this contract and all TOs. The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this contract. A QCP at task-order level is required if requested by the Government. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor shall include in the QCP a plan to report problems or potential problems to the COR that affect performance under the contract and/or task order. The report shall address, at a minimum, the nature and source of the problem, Government action required the impact on performance and/or cost, and corrective action needed. The initial QCP shall be delivered with the contractor’s proposal. After award, the final QCP shall be delivered within 30 days of start date and within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QCP All Problem Notification Reports shall be incorporated into the Monthly Summary Report (MSR) for the next reporting period.

1.8 N ondisclosure, Personally Identifiable Information (PII) and Organizational Conflicts of Interest.

PII may reside on systems used, accessed, or in the immediate work area where contractor personnel may be performing. The contractor shall ensure all assigned contract employees are briefed on Privacy Act requirements.

All contractor personnel shall adhere to the Privacy Act, 5 U.S.C § 552a and applicable agency rules and regulations related to PII. Each contractor employee assigned to work under this contract shall sign a Non- Disclosure Agreement (NDA), provided by the Government prior to performing work on the Government network.

1.9 O rganizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive access to, or participate in, the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflicts of Interest (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event, the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated. The Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements that may be affected by the OCI. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest as established in DoD 5500.7-R, JER. Additionally, the contractor shall not employ any person who is an employee of the Department of the Army (DA), either military or civilian, unless such person seeks and receives approval IAW DoD 5500.7-R, JER.

Contractor personnel will be required to sign a non-disclosure agreement to avoid OCIs. If there is any doubt, it is highly recommended that the contractor obtain legal counsel, at its own expense, to determine if an actual or perceived conflict of interest exists.

1.10 Disclosure of Activities or Information. Neither the contractor nor its employees shall disclose or cause to be disclosed any information, the release of which could result in or increase the likelihood of a breach of security or adversely affect the continuity of Government operations. In the performance of PWS services, the contractor may access data and information proprietary to a Government agency, or another Government contractor, or of such nature that its dissemination or use other than as specified in the performance of this PWS would be adverse to the interests of the Government or others. Neither the contractor, nor their personnel, shall divulge or release data or information developed or obtained under performance of this PWS, except to authorized Government personnel upon written approval from the Contracting Officer or COR. Additionally, the contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in performance of PWS services.

The contractor shall be responsible and liable for all unauthorized disclosures of classified and protected information, regardless of the likelihood of compromise or the degree of harm to national security that may result.

The contractor shall refer outside requests for information to the Government. The contractor shall obtain prior permission from Fort Gordon, GA Public Affairs Office (PAO) for the use of any Fort Gordon, GA logos, and photos in any advertisements or announcements.

1.11 Key Personnel. Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work at the contract level. These "Key Personnel" shall be US Citizens. Such personnel shall not be removed or replaced within the performance of this contract unless fully documented in writing with prior approval of the COR.

1.11.1 Program Manager (PM). The government intent is to have PM support at the Task Order level.

If required by task order, the Contractor shall provide a PM who shall be responsible for the performance of the work. The PM is considered key personnel by the Government. The name of this person shall be designated in writing and submitted to the Contracting Officer. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation at the Task Order Level. At a minimum, the PM shall have the following qualifications:

Possess a minimum of 3-5 years of documented management experience in Program/Project Management Be able to communicate orally and in writing with the COR If required by the Task Order, Possess or must obtain a course reservation to attend/complete the Installation Staff Contractor

Training Course (ISCTC) within 30 days of award. (TRADOC 350-6) Possess the required security clearance determined at the task order level.

1.11.2. Task orders may require additional key personnel. Such personnel shall be identified by name, and their qualifications shall be submitted for evaluation during the task order source selection process as stated in the task order request.

1.12 P ersonnel Experience and Training, Certifications and Licenses. The individual task orders will identify the education, training, certification, and license qualifications required for and/or directly related to task order performance. All contract instructors and training developers must complete the required Faculty and Staff certification course(s) IOT obtain TRADOC certification. Any employee or supervisor who is not successfully performing the requirements of the individual task orders shall be replaced with a qualified individual. All contractor employees, prior to commencing any work under this contract and subsequent task orders issued shall have received all training required for the effective performance of the functions they will perform (unless directed otherwise by the Contracting Officer). The contractor shall obtain and maintain all certifications, inspections, and licenses required to perform the tasks within the PWS. Specific training, certifications, and licenses that are required to perform the tasks of this PWS are specified in individual task orders. Unless otherwise indicated in the Request for Task Order Proposal, the CCoE will accept completion of CFDP within 90 days after task order award or must obtain a course reservation to attend/complete the required certification course within 30 days of award.

TRADOC instructor / developer certification expire every 5 years.

1.12.1 U .S. Citizen. All contractor employees performing work under this PWS shall be citizens of the United States.

1.13 Employee Standards of Conduct. Contractors shall ensure that their written code of business ethics and conduct promotes an understanding of provisions within the Joint Ethics Regulation (JER) that govern their interactions with military and civilian employees. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army or RAs involving contractor personnel, the contractor will be notified and will be required to investigate the matter fully and report corrective actions (if necessary) to the COR and the Contracting Officer. The contractor is responsible for the conduct of its employees and shall take prompt, reasonable, and appropriate disciplinary action against employees for misconduct. The removal or barring of a contractor employee from a work site shall not relieve the contractor of the obligation to perform all requirements of the contract. Contractor personnel will be denied access to and/or removed and barred from sites when their presence is determined by competent authority to be detrimental to security, to the health, welfare, or well-being of persons, or to the accomplishment of work. The Government expressly reserves the right to remove and bar a contractor employee whose activity, on- or off-site, endangers persons or property, or whose presence on site presents an unacceptable risk to safety or security. If an employee is removed or barred from Post, the Contracting Officer shall advise the contractor of the reason(s).

1.13.1 T reatment of Students. Contractor employees must adhere to TRADOC Reg. 350-6, Initial Entry Training (IET) Policies & Administration, AR 350-1, Army Training and Leader Development, and other policies associated with individual courses, which will be provided by the Government with the task order. The contractor must treat all students in a professional manner and shall not accept personal remuneration for services rendered in the performance of duty. The contractor shall not engage in social activities with students unless specifically authorized by the Contracting Officer or COR.

1.13.2 I nteraction with Other Support Contractors. The contractor shall normally interface directly with the Contracting Officer or COR. The contractor shall not direct other support contractor personnel and will not be directed by support contractors. The contractor shall fully cooperate with support contractors and Government employees in regards to the performance of work under this PWS. If the contractor believes that such cooperation would create an OCI or constitute a breach of a nondisclosure agreement entered into pursuant to this contract, the contractor should immediately report that concern to the Contracting Officer or COR.

1.13.3 F raud, Waste, and Abuse. Contractor personnel shall be alert to suspected situations of fraud, waste, and abuse against the Government that are observed during the performance of this PWS. The contractor shall take corrective action within the contractor’s area and immediately report these situations to the Contracting Officer or

COR.

1.14 Contractor Organization. The contractor is encouraged to utilize an organizational structure that best fulfills the needs, requirements, resources, and efficiencies of the requiring activities (RA). The organizational structure developed by the contractor shall provide for a smooth and efficient interface with the Government.

1.15 Security Requirements. The contractor shall comply with the security regulations and requirements specified in Contracts Security Classification Specifications, DD Form 254 and addendums sheets. The contractor shall appoint a security officer, who shall (1) be responsible for handling all security aspects of the work performed under this contract; (2) assure compliance with all DOD and US Army regulations regarding security, including but not limited to AR 380-67, AR 380-5, AR 25-2 and (3) assure compliance with any written instructions from the security or Operations Security (OPSEC) officer or Information Assurance Manager (IAM). The contractor shall identify and comply with all security requirements and shall identify personnel that no longer require access to Government

Information Systems (IS) to the COR within 24 hours. Secret Internet Protocol Network (SIPRNET) and Joint Worldwide Intelligence Communications System (JWICS). SIPRNET and JWICS access is required to perform this contract. The contractor is not authorized to access, download or further disseminate any classified information from SIPRNET or JWICS which is outside the scope of the defined contract requirements unless specifically authorized in writing by the Government Program Manager and the KO. In the event that any special access is required, the KO must modify the requirements and DD 254. Contractors requiring access to the SIPRNET must have a final Secret clearance or Interim TS clearance. Contractors requiring access to JWICS must have a final TS clearance and be indoctrinated for SCI access. Approval by the COR is required prior to granting access. SIPRNET/JWICS may contain NATO information and a NATO awareness brief and acknowledgement is required for all personnel prior to being granted access to the SIPRNET/JWICS. The NATO awareness briefing is required to inform personnel how to protect NATO information in the event they come across it while accessing the SIPRNET/JWICS. A written acknowledgment shall be maintained by the COR. All contractors shall turn their Common Access Card (CAC) in to the COR on their last day of employment. Compliance with the DD Form 254, Department of Defense Contract Security Classification Specification is required.

1.15.1 I nstallation Access. All contractor employees, including subcontractors, shall comply with applicable installation and facility security policies and procedures at all work and TDY locations. All contractors and subcontractors will be issued a Common Access Card (CAC) or an Installation Pass issued through the Automated Installation Entry (AIE) Security System to access the installation. The Fort Gordon military installation is a limited access post. Unscheduled gate closures by the military police may occur at any time. In accordance with Army Regulation 525-13, paragraph 5-19, all prospective contractors will undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc. All vehicles and personnel are subject to search and seizure. The search and seizure provisions shall apply to contractor personnel while within Fort Gordon's area of jurisdiction. Contractor personnel shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice.

1.15.2 A ccess and general protection/security policy and QCP procedures. Contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.16 Special Requirements: Mandatory Training

1.16.1 A ntiterrorism (AT) Level I Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area:

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://Jkodirect.jten.mil/ for CAC holders. Non-CAC-holders may go to:

http://jko.jten.mil/courses/atl1/launch.html.

1.16.2 i WATCH. All contractor employees, including subcontractors, assigned to this contract shall receive a brief on the local iWATCH program (provided in conjunction with the AT Level I Training). This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of reporting to duty and annual refresher training with the results reported to the COR.

1.16.3 O peration Security (OPSEC) Training. Operation Security (OPSEC) Training: All contractor employees, including subcontractors, assigned to this contract shall complete Level I OPSEC training within 30 days of reporting for duty and then annually thereafter. Initial Level 1 OPSEC training will be conducted monthly by the

Garrison OPSEC Officer or a Level II certified OPSEC Officer. Annual refresher OPSEC training shall be completed on-line at http://cdsetrain.dtic.mil/opsec/index.htm. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager. (Ref AR 530-1, Operations Security). (https://www.lms.army.mil)

1.16.4 T hreat Awareness and Reporting Program (TARP) Training: All contractor employees, including subcontractors, assigned to this contract shall complete TARP training within 30 days of reporting for duty and then every three years thereafter. TARP training will be conducted monthly by the 902nd MI Group. The COR will ensure contractors are notified of available training. Completion of training shall be reported to the COR and the unit/activity security manager. (Ref AR 381-12). On-line TARP training is available at https://www.lms.army.mil/search-page/TARP.

1.16.5 I nformation Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated subcontractors must complete the DoD Cyber Awareness Challenge Training (https://cs.signal.army.mil) before issuance of network access and annually thereafter. Certificates of successful completion, for both initial awareness training and annual refresher training shall be provided to the COR. All contractor employees will successfully complete all required IA training as specified in AR 25-2 and as directed by the Government. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2. Contractors, to include subcontractors, requiring access to information systems to fulfill their duties must possess the required favorable security investigation.

NOTE: Contractors that require access to the Fort Gordon network shall have a minimum of a National Agency Check with Inquiries (NACI) investigation initiated and favorable review before issuance of network access. The IASO/IANO from the activity that the contractor is assigned to, will submit an electronic DD FORM 2875, System Authorization Access Request (SAAR) to Security & Intelligence Division for verification that the contractor meets the requirements of AR 25-2 for accessing the Fort Gordon network. (Ref AR 25-2)

1.16.6 I nformation Assurance (IA)/Information Technology (IT) Certification. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees’ supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.16.7 I dentification of Contractors: In accordance with FAR 37.114 contract employees shall identify themselves as a contractor at all times while on the job, e.g., in the workplace, when attending meetings, in email, when answering government telephones, or when making phone calls.

1.16.8 C ommon Access Card CAC Badges. Each CAC badges shall be issued prior to any employees performing work under this contract Federal Information Processing Standards Publication 210-2 (FIPS PUB 201) Directive-12 (HSPD-12) and Federal Information and contractor personnel with routine physical access to a Federally-controlled facility be issued a common identification with specific security registration and identity proofing objectives.

Specifically, Fort Gordon meets this requirement by using the Common Access Card (CAC) for all such federal employees and contractors.

1.16.9 C ommon Access (CAC) Badges: Each contractor employees shall be required to obtain a CAC issued by the Government. Each contractor employee’s name social security number, date of birth and email address will entered into a database (by the COR called the Contractor Verification System (CVS). CVS is automated system to allow contractors personal information to be verified when applying for a new or renewal Government identification card referred to as the CAC. Once the contractor employee’s information is registered, the COR will electronically forward the form to the contractor. Each contractor employee is required to fill out the CAC request form. Once the form is properly filled out, the COR will verify that they authorized and required to have a CAC. The contractor employees shall be directed to go to the designed in processing facility and obtain the CAC. Should an employee leave prior to the contractor expiration, the contractor is responsible for ensuring the immediately be delivered to the COR for cancellation upon the release of any employee. Failure, inability, or delay in obtaining the CAC does not relieve the contractor from performing under terms of the contractor.

1.16.10 I D Badges. The contractor shall provide each contract personnel an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information: Employee’s Name, Contract Company Name, Employee’s Photograph. Contract employees shall wear proper identification at Government workplaces at all times.

1.16.11 D isplay of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract to include attending government meetings and conferences. Unless otherwise specified in the contract, each contract personnel shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.16.12 A nswering Telephones. Contract personnel shall identify themselves as contract employees when answering and making calls on government telephones.

1.16.13 U tilizing Electronic Mail.

(1) When contractor personnel send e-mail messages to government personnel while performing on this contract, the contract personnel e-mail addresses shall include the company name together with the person’s name (ex: John Smith, Contractor, ABC Company).

(2) When contract personnel require access to a government computer, the contract personnel shall be required to obtain a Common Access Card. To do so, the contract personnel shall request a CAC Card through the

COR.

NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee. (CAC card must be turned in to the COR on contractor’s last day of employment.) Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code.

Eligibility Verification for Employment: E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers must complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes citizens and noncitizens. On the form, the employer must examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause.

1.16.14 P hysical Security. The contractor shall be responsible for the security of all GFP. The purpose of physical security is to prevent unauthorized entries or theft of Government property. The contractor shall secure all Government Furnished Facilities when not occupied by contractor personnel. The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. All contractor employees shall require a minimum of a National Agency Check (NAC) IAW AR 380-67, Department of the Army Personnel Security Program, and AR 190-11, Physical Security of Arms, Ammunition, and Explosives, prior to starting employment under the terms of this contract.

1.16.15 K ey Control: The contractor shall prohibit the use of keys issued by the Government by any person other than the contractor’s employees authorized to use the keys. The contractor shall provide a list of authorized employee’s names for purpose of key and building access rosters. The contractor shall report lost or stolen keys to the COR no later than the beginning of the next duty day. The contractor shall return all keys when no longer needed, at the end of the period of performance, or when their employee is no longer working on the task order.

1.16.16 A ccess to Government Information Systems. All contractor employees who require access to a Government Information System (IS) shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DoD Cyber Awareness Challenge Training (formerly known as DOD Information Assurance Awareness Training) prior to access to the IS and then annually thereafter. All contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 upon contract award or within 30 calendar days of employment. Contractor personnel that do not have proper and current certifications shall be denied access to DoD IS for performing IA functions. Verification of the annual DoD Cyber Awareness training shall be provided to the Government upon request or to the Information Assurance Security Officer (IASO). DoD Cyber Awareness training is available at the following website: https://ia.signal.army.mil/DoDIAA/.

1.16.17 A cceptable Use Policy (AUP). The contractor shall ensure understanding and compliance with the AUP (to be provided) regarding personnel responsibilities and limitations in using organizational or DoD Information

Systems. The contractor shall provide explicit acknowledgment by reading and signing the AUP form and deliver the form to the Security Officer for record.

1.17 C learances.

Some positions will require SECRET clearances and others will require Top Secret/Sensitive Compartmentalized Information (TS/SCI) clearances. Clearance requirements will be indicated at the task order level.

1.18 Contractor Manpower Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to fill in all required data fields using the following web address:

https://www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018.

Contractors may direct questions to the help desk at https://www.sam.gov.

1.19 P ost Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.20 Contracting Officer’s Representative (COR). The COR will be identified by separate letter at the task order level. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract. Only the Contracting Officer has authority to make a determination on the above regarding commitments or changes.

1.21 Other Direct Costs (ODC). Any ODC, if applicable, will be indicated and specified on each individual task order. A CLIN, with a not-to exceed (NTE) amount, will be established in the contract/task order. The Contractor shall obtain COR approval in writing prior to any ODC purchase. The contractor shall provide the required supplies/materials and submit invoices for reimbursement citing the appropriate CLIN. Payment will be made for actual costs only; handling fees, G&A, and profit will not be allowed on ODCs. (Examples include but not limited to: reproduction, and shipping expenses associated with training activities.)

1.22 RESERVED

1.23 P hase In.

The base performance period of each task order will include a 30 calendar day phase-in period prior to full performance start date, unless otherwise specified in the Request for Task Order Proposal (RTOP). At full performance start date the contractor shall be staffed at the sufficient level to assume the service scope. The contractor shall provide a plan addressing the steps and actions necessary to facilitate a smooth transition from award to full operational status for each task order. The plan shall describe the contractor’s approach to develop and disseminate operational instructions, procedures, and control directives in preparation for the performance requirements. The incoming contractor shall coordinate with the incumbent contractor and Government COR to identify existing problems; unresolved actions and property accountability. During the phase-in period, a transition start meeting shall be conducted among the principle parties (Government, incoming contractor and, as applicable, incumbent contractor) to coordinate the handoff process between the incoming contractor and the incumbent or other agents. In addition, an operational readiness meeting shall be conducted among the principle parties (Government, incoming contractor and incumbent contractor) near the end of the transition period to ensure all outstanding planned actions have been closed as relates to the phase-in and the incoming contractor is prepared to fully assume operations

During the phase-in period, the contractor shall, at a minimum

(1) Establish the Project Management Office

(2) Recruit and hire necessary personnel

(3) Obtain all required certifications and clearances, including personnel security clearances

(4) Participate in joint inventories and sign for Government-furnished property (GFP) IAW the Government’s transition schedule Develop and submit any required deliverables

(5) Attend post-award meetings as required; and

(6) Accomplish any necessary employee training to support the functions listed in the PWS

1.24 P hase-Out. The phase-out period shall apply to any contract follow-on requirements. Prior to the completion of the contract, an observation period will occur at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent contractor. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of service. The contractor shall not defer any requirements thereby avoiding responsibility or of transferring such responsibility to the succeeding contractor. The contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties. During the phase-out period, the contractor shall address the following issues: employee notification; retention of key personnel; turnover of work-in-progress, inventories, Government property; removal of contractor property; data and information transfer; and any other actions required to ensure continuity of operations.

Full performance shall be maintained during the entire period.

1.25 J oint Personnel Adjudication System (JPAS). Contractors shall establish an owning relationship in the Joint Personnel Adjudication System (JPAS) for each individual performing duty in support of this performance work statement/task order. Facility Security Officers (FSO) will send a Visit request (VR) using JPAS for all contractors requiring access to facilities, classified information , access to information systems and/or if required to maintain a clearance IAW the presiding contract. This will help ensure that employees are not denied entry to the installation.

Those companies that do not have a FSO will send Visit Authorization Letter (VAL). No access will be given until the verification can be completed in JPAS. Those contract agencies that DO NOT have a JPAS account access must provide CORs with a hard copy VAL verifying clearance information. Visit request is only valid for one year. The contractor shall be vetted on a reoccurring basis. For contractors, the minimum requirement for access to classified federal information systems is as follows: IT- II access, a Single Scope Background Investigation (SSBI/SF 86); IT- II access, NACLC (SF 86); and IT- III access, a NACI (SF 85).

1.26 Visit Authorization Letter. The contractor shall provide a valid (IAW DoD 5220.22-M) Visit Authorization Letter (VAL) for every employee on the contract, prior to his/her visit. This VAL shall be originated by the contractor's Security Office (also called Facility Security Officer or FSO), and shall be sent to the Contracting Officer Representative or Security Representative. The VAL shall include the purpose and date(s) of visit, security clearance information, social security number, and the contract number. This request is valid for up to one year. The request must be reviewed and updated as needed, but at least annually.

1.27 Statement of Non-Disclosure. All contractor personnel shall comply with the non-disclosure requirements in this contract. All Contract Personnel must sign a non-disclosure agreement (NDA) prior to access to work-related materials as required.

1.28 P rivacy Act. All contractor personnel assigned to this task shall have access to information that may be subject to the Privacy Act of 1974. The contractor shall ensure all assigned contractor personnel are briefed on Privacy Act requirements.

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 D EFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 A CRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form…