06_HTASC_TO_PWS_TCC_07Dec16.docx

Performance Work Statement (PWS) US Army Intelligence Center of Excellence (ICoE) Huachuca Training and Support Contract (HTASC)

Task Order (TO) TRADOC Culture Center (TCC)

TABLE OF CONTENTS

SECTION 1 GENERAL

SECTION 2 GENERAL REQUIREMENTS

SECTION 3 ACRONYMS

SECTION 4 GOVERNMENT PROPERTY AND SERVICES

SECTION 5 RESERVED

SECTION 6 SPECIFIC REQUIREMENTS

SECTION 7 APPLICABLE PUBLICATIONS

SECTION 8 TECHNICAL EXHIBITS

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENTS SUMMARY (PRS)

TECHNICAL EXHIBIT 2 – HTASC LABOR CATEGORY DESCRIPTIONS (RESERVED)

TECHNICAL EXHIBIT 3 – CONTRACT DATA REQUIREMENTS LIST

TECHNICAL EXHIBIT 4 – NONDISCLOSURE AGREEMENT FOR CONTRACT EMPLOYEES (RESERVED)

TECHNICAL EXHIBIT 5 – PERSONNEL QUALIFICATIONS

TECHNICAL EXHIBIT 6 – COURSES CONDUCTED

TECHNICAL EXHIBIT 7 – GOVERNMENT FURNISHED PROPERTY TABLE (RESERVED)

TECHNICAL EXHIBIT 8 – GSA VEHICLE MEMORANDUM OF UNDERSTANDING (RESERVED)

TECHNICAL EXHIBIT 9 – NSTID CAPABILITIES/SYSTEMS (RESERVED)

TECHNICAL EXHIBIT 10 – NSTID IWETPT SITE LOCATIONS (RESERVED)

TECHNICAL EXHIBIT 11 – NSTID TRAINING DEVELOPMENT PRODUCT LIST (RESERVED)

TECHNICAL EXHIBIT 12 – NSTID TRAINING DEVELOPMENT PRODUCT LIST

(RESERVED)

SECTION 1 GENERAL.

Paragraphs in this Task Order (TO) correspond with the same paragraph number in the Huachuca Training and Support Contract (HTASC) Indefinite Delivery Indefinite Quantity (IDIQ) Performance Work Statement (PWS). The IDIQ PWS will be referred to as the Basic PWS in this document.

1.1 Organization Mission/Background.

The TRADOC Culture Center (TCC) is the Army’s culture center and is a subordinate of Army University. TCC provides relevant and accredited cultural competency training and education to Soldiers and DA Civilians in order to build and sustain an Army with the right blend of cultural competency capabilities to facilitate a wide range of operations, now and in the future. TCC develops and instructs the Army’s Culture Training and Education Curriculum; a scalable, flexible, outcomes-based program of instruction; making culture training and education relevant to Soldiers, and nested in the Army’s Leader Development Program. In developing the Army’s Culture Curriculum, the TCC established the baseline standard for culture training across TRADOC Centers and Schools, institutionalizing culture training across TRADOC from pre-commissioning and Initial Military Training through the Captains Career Courses. TCC reaches out to the CoEs to provide Train-the-Trainer events to familiarize instructors and training developers with proponent-approved culture training material and model student-centric training strategies to provide insight on how to train and develop culture material in a manner consistent with the Army Learning Model (TP 525-8-2). Additionally, TCC fields Distributed Learning content extending the reach of the TRADOC schoolhouse. Building on the foundation of core cultural competency taught in the institution, TCC provides region/area-specific training for deploying troops, tailored to unit training objectives, for all geographic combatant commands (Africa Command, Central Command, European Command, Northern Command, Pacific Command or Southern Command).

1.2 Objective/Scope.

The Contractor shall provide personnel for non-personal services in support of quality assurance and graphic design of training development materials, as well as training developers and instructors in all capacities related to this training in support of core culture, regional expertise and cultural leader/influence requirements. The ultimate objective is to enable TCC to provide relevant cross-cultural competency and region-specific training and education for the Conventional Force in the institutional, operational and self-development learning domains in support of all geographic combatant commands. All curricula developed and instructed will be staffed and approved by Government personnel and in compliance with the learning objectives and requirements listed in the Combined Joint Chief of Staff Instruction 3126.01A (CJCSI 3126.01A), the Army Culture, Regional Expertise and Language Strategy (ACRELS, as updated), its supporting documents, and Army and DoD guidance as applicable.

1.3 Place of Performance.

The primary duty location for TCC is Fort Huachuca, AZ.

1.3.1 Travel/Temporary Duty (TDY).

See Basic PWS Section 1.3.1.

Deliverables:

B001 DI-MISC-81943 Trip/Travel Report

1.4 Higher Level Tasks (Scope of Work).

See Basic PWS Section 1.4 for general guidance.

See Section 6. for specific requirements for this TO.

1.5 Nondisclosure, Personally Identifiable Information (PII) and Organizational Conflicts of Interest.

See Basic PWS Section 1.5.

1.6 Personnel.

See Basic PWS Section 1.6.

Deliverable:

A001 DI-MGMT-81834 Contractor’s Personnel Roster

1.6.1 Key Personnel.

Key personnel identified within the Contractor’s proposal will be the Project Manager for this TO.

1.6.2 Personnel Experience and Training, Certifications and Licenses.

See Basic PWS Section 1.6.2. Required Personnel qualifications and experience for this TO are provided at Technical Exhibit 3.

1.6.3 Employee Standards of Conduct.

See Basic PWS Section 1.6.3.

1.6.4 Identification (ID) of Employees.

See Basic PWS Section 1.6.4.

1.6.5 Personnel Security Clearances.

See Basic PWS Section 1.6.5.

1.6.6 Answering Telephones.

See Basic PWS Section 1.6.6.

1.6.7 Utilizing Electronic Mail (email).

See Basic PWS Section 1.6.7.

1.6.8 Contractor Interactions.

See Basic PWS Section 1.6.8.

1.7 Contractor Organization.

See Basic PWS Section 1.7.

1.8 Hours of Operation.

1.8.1 Normal Working Hours of Operation.

Typical work hours are 0730-1630, however instructor hours will vary based on course training schedules. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours. Weather conditions will not generally affect tasks.

1.8.2 Extended Work Week.

Not applicable.

1.8.3 Hours of Operations Other Than Normal.

See Basic PWS Section 1.8.3.

1.8.4 Federal Holidays.

See Basic PWS Section 1.8.4.

1.8.5 Training Holidays and Block Leave.

Not applicable.

1.8.6 Weather Conditions.

See Basic PWS Section 1.8.6.

1.9 Quality Control Plan.

See Basic PWS Section 1.9.

1.10 Security.

See Basic PWS Section 1.10.

1.11 Special Requirements.

See Basic PWS Section 1.11.

1.12 Disclosure of Activities or Information.

See Basic PWS Section 1.12.

1.13 Treatment of Students.

See Basic PWS Section 1.13.

SECTION 2 GENERAL REQUIREMENTS.

See Basic PWS Section 2.

2.1 Non-Personal Services.

See Basic PWS Section 2.1.

2.2 Business Relations.

See Basic PWS Section 2.2.

2.3 Contract Administration and Management.

See Basic PWS Section 2.3.

Deliverables:

A003 DI-MGMT-81468 Contract Funds Status Report (See Basic PWS Section 2.3.)

A004 Monthly Status Report (See Basic PWS Section 2.3.2) A005 DI-MGMT-81797 Program Management Plan (PMP) (See Basic PWS Section 2.3.3.1) A006 In-Process Reviews (See Basic PWS Section 2.3.3.1

2.4 Accidents and Incidents

See Basic PWS Section 2.4.

Deliverable:

A008 DI-SAFT-81563 Accident/Incident Report (paragraph 2.4, 2.4.1, 2.4.2, and 2.4.3.)

SECTION 3 ACRONYMS

3.1. Acronyms. The following acronyms are used in the Basic and this TO PWS.

A AAR – After Action Review ABIC – Army Basic Instructor Course ACCP - Army Correspondence Course Program ACRELS - Army Culture, Regional Expertise and Language Strategy ADDIE – Analysis, Design, Development, Implementation, and Evaluation ADP – Army Doctrine Publication AER – Academic Evaluation Report AGILE – Advanced Global Intelligence Learning Environment A-ISR – Aerial-Intelligence, Surveillance, and Reconnaissance AISR FoS – Aerial Intelligence Surveillance Reconnaissance Training Family of Systems AIT – Advanced Individual Training ALC – Advanced Leader Course AOC – Area of Concentration APG – Aerial Precision Guidance AQL – Acceptable Quality Level AR – Army Regulation ARIMS –Army Records Information Management System ARL-E – Airborne Reconnaissance Low-Enhanced ASIP – Advanced System Improvement Program AT – Antiterrorism ATRRS – Army Training Requirements and Resource System ATTP – Army Tactics, Techniques, and Procedures AV – Air Vigilance

B BA – Bachelor of Arts BAT-A – Biometrics Automated Tool Set – Army BEC – Biometrics Enabling Capability BEI – Biometrics Enabled Intelligence BOLC – Basic Officer Leader Course BS – Bachelor of Science BWC – Battlefield Weather Course

C CAC – Common Access Card CAD – Course Administrative Data CATS – Combined Arms Training Strategy CBT – Computer Based Training CEPP – Cognitive Enhancement Performance Program CFDP-IC -Common Faculty Development Program - Instructor Course CFR – Code of Federal Regulations CFSR – Contract Funds Status Report CGS – Common Ground Station CGSC – Command and General Staff College CHARCS – CI HUMINT Automated Reporting & Collection System CI – Counterintelligence CID – Center for Information Dominance CIOC – Counterintelligence Officer Course CISAC – Counterintelligence Special Agent Course CJCSI-Combined Joint Chief of Staff Instruction CMRA – Contractor Manpower Reporting Application CO– Procurement Contracting Officer COCOM – Combatant Command CONUS – Continental United States COR – Contracting Officer's Representative COTR - Contracting Officer's Technical Representative CREW 2 – Counter Remote Controlled Improvised Explosive Device (RCIED) Electronic Warfare (CREW) System (CREW 2) CTC – Combat Training Center

D DA – Department of the Army DATE – Decisive Action Threat Environment DATC – Defense Advanced Tradecraft Course DCGS-A – Distributed Common Ground System-Army DET – Displaced Equipment Training DFARS – Defense Federal Acquisition Regulation Supplement DHE – Defense HUMINT Enterprise DoD – Department of Defense DD – Department of Defense DMAFB – Davis-Monthan Air Force Base DSDC – Defense Strategic Debriefing Course DTT – Doctrine and Tactics Training

E Email – electronic mail EMARSS – Enhanced Medium Altitude Reconnaissance and Surveillance System ER/MP – Extended Range/Multi-Purpose EWW – Extended Work Week

F FAR – Federal Acquisition Regulation FM – Field Manual FOPEN – Foliage Penetration FoS – Family of Systems FRG – Federal Republic of Germany FSC – Federal Supply Class FVEY – Five Eyes

G GEOINT – Geospatial Intelligence GFP – Government Furnished Property GRCS/GGB – Guardrail Common Sensor/Guardrail Ground Baseline GSENET – Global Signals Intelligence Enterprise Network GTA – Graphic Training Aid

H 111TH MI BDE/NCOA – Human Intelligence Training – Joint Center of Excellence HCC – HUMINT Control Cell HD EO/IR FMV – High Definition Electro-Optical/Infrared Full Motion Video HICON – Higher Control HSPD – Homeland Security Presidential Directive HTASC – Huachuca Training and Support Contract HT-JCOE – Human Intelligence Training – Joint Center of Excellence HUMINT – Human Intelligence

I IA/IT – Information Assurance/Information Technology IASO – Information Assurance Security Officer IAW – In accordance with ICoE – US Army Intelligence Center of Excellence ICTC – Intelligence Combat Training Center ID – Identification IDIQ – Indefinite Delivery, Indefinite Quantity IET – Initial Entry Training IEWTPT – Intelligence Electronic Warfare Tactical Proficiency Trainer IM – Information Management IMI – Interactive Multimedia Instruction IMT – Initial Military Training INSCOM – Intelligence and Security Command I/O – Instructor/Operator IPR – In-Process Review ISR – Intelligence, Surveillance, and Reconnaissance IT – Information Technology IWfF – Intelligence Warfighter Function

J JARMSC – Joint Asset Risk Management System Course JBLM – Joint Base Lewis McCord JBMDL – Joint Base McQuire, Dix, Lakehurst JCIDS – Joint Capabilities Integration and Development System JER – Joint Ethics Regulation JHATC – Joint HUMINT Analysis and Targeting Course JHMC – Joint HUMINT Management Course J2X – Joint 2X Course JIMC – Joint Interrogation Management Course JMSC – Joint Maneuver Support Center JPI – Joint Personnel Identification JTR – Joint Travel Regulation JTT – Joint Tactical Terminal JWICS- Joint Worldwide Intelligence Communications System

K KM – Knowledge Management

L LIB – Learning Innovation Branch LIDAR – Laser Illuminated Detection and Ranging LPs – Lesson Plans LVC – Live Virtual and Constructive

M M & S – Modeling and Simulation MASINT – Measurement and Signature Intelligence MC – Mission Command MDMP – Military Decision Making Process MFLTS – Machine Foreign Language Translation System MFT – Multi-Functional Team MGMT – Management MHE – Material Handling Equipment MI – Military Intelligence MICCC – Military Intelligence Captains Career Course MIBOLC – Military Intelligence Basic Officer Leadership Course MIFLTC - Military Intelligence Foreign Language Training Center MILSTRIP – Military Requisition and Issue Procedures MISC - Miscellaneous MIWOBC – Military Intelligence Warrant Officer Basic Course MIWOAC – Military Intelligence Warrant Officer Advanced Course MOS – Military Occupational Specialty MSEL – Master Scenario Event List MSO – Military Source Operation MSR – Monthly Summary Report MTE – Material Training and Expense MTT – Mobile Training Team MWAP – Master Writing Assessment Plan

N NAC – National Agency Check NCOA – Noncommissioned Officer Academy NET – New Equipment Training NIE – Network Integration Exercise NIPRNET – Unclassified but Sensitive Internet Protocol Router Network (formerly called Non-Classified Internet Protocol Router Network) NLT – No Later Than NSTID – New Systems Training & Integration Directorate NTC – National Training Center NTNG – Near Time Notional Gateway

O OASS – One Army School System OCI – Organizational Conflicts of Interest OCONUS – Outside Continental United States OIL – Observations, Insights, and Lessons OPLAN – Operation Plan OPNET – Operator New Equipment Training OPORD – Operational Order OPSEC – Operation Security OSINT– Open-source intelligence OSOP – Organizational Standard Operating Procedures OTRR – Operational Test Readiness Review OTRS–T – Operational Test Readiness Statement-Training

P PBUSE – Property Book Unit Supply Enhanced PCO – Procurement Contracting Officer PE – Practical Exercise PED – Processing, Exploitation, and Dissemination PII – Personally Identifiable Information PM – Program Manager PME – Professional Military Education PMO – Provost Marshall Office PMP – Program Management Plan POC – Point of Contact POI – Program of Instruction PROPHET – Prophet Electronic Support (ES) System PRS – Performance Requirements Summary PSE-2CU – Problem Solving Event in Critical and Creative Understanding PSS-T – Persistent Surveillance System - Tethered PWS – Performance Work Statement

Q QAR – Quality Assurance Representative QASP – Quality Assurance Surveillance Plan QC – Quality Control QCP – Quality Control Plan/Program QSR – Quarterly Status Report

R RAs – Requiring Activities RAPIDS – Real-Time Automated Personnel Identification System RFID – Radio Frequency Identification RTRG – Real Time Regional Gateway

S SCI – Sensitive Compartmented Information SDR – Surveillance Detection Routes SEEK – Secure Electronic Enrollment Kit SFDB – Staff and Faculty Development Branch S-ICF – Simulated-Intelligence Contingency Funds SGIC – Small Group Instructor Course SGL – Small Group Leader SIGINT- Signals Intelligence SIPRNET – Secret Internet Protocol Router Network SLC – Senior Leader’s Course SME – Subject Matter Expert SOC – Source Operations Course SOP – Standard Operating Procedure SSA – Supply Storage Area STARLite – Small Tactical Radar Lightweight STRAP – System Training Plan

T TA – Trusted Agent TADSS – Training Aids, Devices, Simulators, and Simulations TARP – Threat Awareness and Report Program TASS – Trusted Associate Sponsorship System (formerly CVS - Contractor Verification System-) TASS – Total Army School System TCC – Technical Control Cell TCC – TRADOC Culture Center TD&S – Training Development and Support TDC – Training Development Capability TDY – Temporary Duty TEMO – Training, Exercises, and Military Operations TEMP – Test Evaluation Master Plan TES – Tactical Exploitation System TGS – Tactical Intelligence Ground Station TMs – Technical Manuals TMS2 – Tactical Mesh Sensor System TO – Task Order TP-TRADOC Pamphlet TRADOC – Training and Doctrine Command TRAP – Training Resource Arbitration Panel TRAS – Training Requirements Analysis System TROJAN – Trojan Lite TSP – Tactical SIGINT Payload TSP – Training Support Package TTCP – Training Test Certification Plan TTP – Tactics, Techniques, and Procedures TTSP – Training Test Support Package

U UIC – Unit Identification Code US – United States

V VTC – Video Tele-Conference VTT – Video Tele-Training VV&A – Verify, Validate, and Accredit

W WAWF – Wide Area Workflow WOAC – Warrant Officer Advanced Course WOBC – Warrant Officer Basic Course

SECTION 4 GOVERNMENT PROPERTY AND SERVICES.

4.1 Government Property.

See Basic PWS Section 4.1.

4.2 Government Facilities.

See Basic PWS Section 4.2.

4.3 Government Services.

See Basic PWS Section 4.3.

4.4 Government Furnished Training.

See Basic PWS Section 4.4.

4.5 Government Furnished Property (GFP).

Not applicable.

SECTION 5 Reserved

SECTION 6 SPECIFIC TASKS.

6.0 The following depicts the organization of the specific tasks within this PWS:

6.1 Training.

See Basic PWS Section 6.1.

The Contractor shall conduct cross-cultural competency training and education instruction for US military, Government civilians, and Joint Force based on training requests received from units, courses, or schools. Instruction topics will include culture general and region specific lessons within the institutional, operational, and self-development domains. Training will be current, doctrinally accurate and relevant and designed to meet desired learning objectives and be conducted IAW adult and experiential learning models (TP 525-8-2). Instructors must apply advanced instructional methods and adult learning models to training during platform instruction, small group instruction, and individual instruction.

6.1.1 Training Instruction.

Provide certified and credible instructors with appropriate education and experience to provide cross-cultural competency training.

Certified Instructors

The Contractor shall require Instructors to complete the TCC specific requirements for instructor certification (see TCC Instructor Certification publication) prior to solo instruction, which include the requirement to complete the Army Basic Instructor Course (currently, Common Faculty Development Program – Instructor Course –CFDP-IC), a DoD/Service equivalent, or a commercially available instructor training program within three months of hire.

Credible Instructors

The Contractor shall require Instructors to maintain credibility and currency in relevant culture general and region specific subject matter expertise, as well as proficiency in course content and related changes in the operational environment, doctrine, policy, and methodologies. An individual’s regional expertise must include a minimum of four years significant, first-hand relevant real world experience as an adult. Combined regional expertise must cover the range of the geographic combatant commands.

6.1.1.1 Training Schedules.

The Contractor shall assign certified and credible contract instructors to meet the training schedule requirements as required for TCC training requests from schools, courses, or units, both locally and via mobile training.

6.1.1.2 After Action Reviews.

Contract instructors shall provide onsite feedback during training events, participate in training after action reviews (AAR) and provide verbal input during the course of discussion, as well as providing written input to the written after action report as required.

6.1.1.3 Surge Support.

The Contractor shall provide instructor surge support capability to meet increased mission requirements with 60 days’ notice by the Government. Surge support may include culture general and particular region specific instruction on or off site, after-hours operations and other tasks outside of normal operations.

6.1.2 Maintain Programs of Instruction (POI)

The Contractor shall review and update Training Support Packages (TSP) for POIs. TSPs include lesson plans, student handouts, instructor handouts, job aids, discipline guides, and other related products used to conduct training according to current doctrine, policy, and operational environment factors.

6.1.3 Student Evaluation.

Not Applicable.

6.1.4 Training Preparation.

See Basic PWS Section 6.1.4.

6.1.5 Training Records.

Not applicable.

6.1.6 Student Counseling.

Not Applicable.

6.1.7 Cross-Cultural Training.

Provide cross-cultural competency training and education for US military, Government civilians, and Joint Force. Provide training and education IAW TRADOC standards and Army Learning Model requirements, to include up-to-date basic Army instructor certification and approved curricula. Instruction topics will include culture general and region specific lessons within the institutional, operational and self-development domains.

6.1.7.1 Culture General Topics.

Instructors must be capable of providing relevant and effective training on core culture and leader/influence competencies and skills as outlined in CJCSI 3126.01A, as updated.

6.1.7.2 Region-Specific Topics.

Instructors must be capable of providing credible, relevant, and effective training on regional competencies as outlined in CJCSI 3126.01A for at least one of the geographic combatant commands (Africa Command, Central Command, European Command, Northern Command, Pacific Command or Southern Command).

6.1.8 Training Hours.

See Basic PWS Section 6.1.8.

6.1.9 Performance-Based Training.

Not Applicable.

6.1.10 Surveillance Detection Training.

Not Applicable.

6.1.11 Field Training.

Not Applicable.

6.2 Training Development.

See Basic PWS Section 6.2.

Provide training development for cross-cultural competency training products. Cross-cultural competency products address core culture, regional expertise, and cultural leader/influence requirements as outlined in CJCSI 3126.01A for the institutional, operational, and self-development domains. Areas of interest include all geographic combatant commands. The Contractor will conduct all phases of the ADDIE process. Training Support Packages (TSP) include Lesson Plans (LP), PowerPoint slides, Advance Sheets, Student Handouts, Training Aids, Practical Exercises (PE) with solution rubrics, Scenarios, Graphic Training Aids (GTA) and assessment instruments (tests) with answer keys. Any graphics or multimedia included in a training product must be free from any and all copyright restrictions, as outlined in the TCC Citation Guide, and will become property of the US Army when delivered. Additionally, everything delivered must be usable in a standard US Army classroom and in a format suitable for entry into the Army Training Development Capability database (TDC, as updated). When access is provided by the Government, the Contractor must input all lesson plan data into TDC.

6.2.1 ADDIE Process.

See Basic PWS Section 6.2.1. The Contractor will conduct all phases of the Analysis, Design, Development, Implementation and Evaluation (ADDIE) process in support of core culture, regional expertise and cultural leader/influence requirements for the institutional, operational and self-development domains using TR 350-70, TCC TD SOP and Citation Guide, the CJCSI 3126.01A competencies, and the ACRELS and its supporting documents for guidance.

6.2.2 Instruction Research.

See Basic PWS Section 6.2.2.

6.2.3 Training Analysis.

See Basic PWS Section 6.2.3.

6.2.4 Training Validation.

See Basic PWS Section 6.2.4.

6.2.5 Training Integration.

See Basic PWS Section 6.2.5.

6.2.6 Training Assessment.

See Basic PWS Section 6.2.6.

Support quality assurance processes to maintain standards for developed culture training materials. Contractor will review provided materials IAW TRADOC Development Standards (TR 350-70 and the Army Learning Model) and the TCC Training Development Standard Operating Procedure (TD SOP) prior to publication and provide constructive feedback to developers in the provided format and make recommendations to government leadership regarding project status, required corrections, or approvals.

6.2.6.1 Review Training Materials.

Review training materials for compliance with TRADOC standards.

6.2.6.2 Provide Written Recommendations.

Provide written recommendations regarding project status, required corrections, and approvals for development culture training materials.

6.2.6.3 Provide Constructive Feedback.

Provide constructive feedback in desired format for developed culture training materials.

Deliverable:

B008 Culture Product Feedback Form

6.2.7 Training Evaluation.

See Basic PWS Section 6.2.7.

6.2.8 Observations, Insights, and Lessons (OIL).

See Basic PWS Section 6.2.8.

6.2.9 Distributed Learning.

See Basic PWS Section 6.2.9.

6.2.10 Cross-Cultural Competency.

Develop and update all content for Training Support Packages (TSP) for culture training and education, to include Lesson Plans (LPs), PowerPoint slides, Advance Sheets, Student Handouts, Training Aids, Practical Exercises (PE) with solution rubrics, Scenarios, Graphic Training Aids (GTA) and assessment instruments (tests) with answer keys. Subject matter includes core culture, regional expertise and cultural leader/influence requirements. Regions to be covered include all geographic combatant commands.

6.2.10.1 ISO Operational Domain.

Develop and update TSPs for the operational domain IAW FORSCOM training guidance.

6.2.10.2 ISO Institutional Domain.

Develop and update TSPs for the institutional domain IAW TRADOC learning outcomes and objectives.

6.2.10.3 ISO Self-Development Domain.

Develop and update TSPs for the self-development domain IAW AR 25-11 and Army Training Support Enterprise requirements.

Deliverable:

B005 Lesson Plan B009 Culture Training Support Package

6.2.11 Critical Tasks.

Not Applicable.

6.2.12 Advanced Concepts.

Not Applicable.

6.2.13 Virtual Concepts.

Not Applicable.

6.2.14 Training Development Capability.

See Basic PWS Section 6.2.14.

Update Training Development Capability (TDC) with developed culture training materials. Contractor will deliver products in a format suitable for entry into the Army Training Development Capability database (TDC, as updated). When access is provided by the Government, the Contractor must input all TSP and lesson plan data into TDC.

6.3 Training Support.

See Basic PWS Section 6.3.

6.3.1 Role Player Support.

Not Applicable.

6.3.2 Direct Support to Training.

Not Applicable.

6.3.3 Logistics Support.

Not Applicable.

6.3.4 Training Operations Support.

Not Applicable.

6.3.5 Operational Psychologist Support.

Not Applicable.

6.3.6 Graphic Support.

Provide graphic design support for culture training materials. The Contractor shall support audio-visual and graphic design requirements with photos, images, graphics, and multimedia products for websites, culture training products and promotional items.

6.3.6.1 Graphic Design Products for Culture Materials.

Develop, produce, maintain, and update graphic design products for culture materials. Provide audiovisual graphic support for culture materials (lesson plans, presentations, smart cards, smart books, and other training handouts) with current photos, images, and media clips.

6.3.6.2 Graphic Design Products for Websites.

Produce and update graphic design products, media clips, and photos for all TCC websites.

6.3.6.3 Graphic Designs for Brochures and Events.

Develop, maintain, and update graphic designs for TCC brochures, promotional items, and training event materials.

6.3.6.4 Convert Media Clips.

Convert media clips to wmv or mp4 format for use in lessons and electronic delivery systems.

Deliverable:

B010 Culture Graphic Training Aid

6.3.7 Information Systems Direct Support to Training.

Not Applicable.

6.3.8 TADDS Support.

Not applicable.

SECTION 7 APPLICABLE PUBLICATIONS.

See Basic PWS Section 7.

7.1 TCC Publications.

Army Culture, Regional Expertise and Language Strategy

CJCSI 3126.01A Language, Regional Expertise, and Culture (LREC) Capability Identification, Planning, and Sourcing (dated 31 Jan 2013)

TCC Citation Guide

TCC Instructor Certification

TCC Training Development Standard Operating Procedures (TCC TD SOP)

SECTION 8 TECHNICAL EXHIBITS.

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENT SUMMARY (PRS)

Contractor trends of less than acceptable performance may result in reductions in monthly payments to reflect the reduced value of the services performed.

1.6 1.6.1 1.6.2 1.6.3 2.2 Contract Management a) The Contactor provides qualified personnel, with appropriate skills and experience. The Contractor provides effective management of all personnel, to include the selection, retention, training, support, and replacement, when necessary (e.g., employee is not qualified to perform assigned tasks, or if disruptive personality conflicts and/or behavioral problems arise.)

b) Key Personnel maintain effective communications with center / COR/ QAR.

c) Contractor develops and executes a QCP to identify, prevent, and ensure non-recurrence of defective services

d) The Contractor responds to Government business relations requests (changes in technical and contractual needs and data calls) within one workday. The Contractor briefs any MSR/QSR content to the Government at short notice (within 24 hours).

a) All contract employees are qualified, in-place, and successfully complete certifications/training IAW timelines to facilitate execution of the course schedule.

b) Contractor key personnel reachable through identified methods during duty hours.

c) QCP submission or revision timelines are met. No recurrence of defective services.

d) No validated customer complaint, regarding business relations, received with corrective action to prevent reoccurrence.

1-24 Staff:

1 Defect per month

25+ Staff:

2 Defects per month

Provide certified and credible instructors with appropriate education and experience to provide cross-cultural competency training.

a) Instruction is IAW TRADOC Reg 350-70 and TP 525-8-2.

b) Meets requirements identified in para 6.1.1.

c) Must receive an annual evaluation by a certified evaluator using accepted evaluation form with no score lower than a 2 on any row.

0 Defects per month

Assign certified and credible contract instructors to meet the training schedule requirements as required.

Training schedule input is provided within one week of training request receipt. No missing or incorrect assignments of instructors to perform specified activities on course training schedules.

0 Defects per month

Provide onsite feedback during training events, participate in training after action reviews (AAR) and provide verbal input during the course of discussion, as well as providing written input to the written after action report as required.

All instructors participate in course AARs. Draft AARs are submitted NLT 5 calendar days after the training event. AARs meet minimum requirements after rework, which is completed within 2 workdays.

2 Defects per month

Provide instructor surge support capability to meet increased mission requirements.

Provide credible and capable instructors to meet increased mission requirements with 60 days’ notice.

0 Defects per month

Develop, review, and update TSPs for POI.

a) TSPs and related LPs are TCC TD SOP and Citation Guide.

b) 90% of TSPs/LPs will be submitted on time, with the remaining 10% within the next 48 hours.

c) If necessary, corrections will be completed within 10 working days.

4 Defects per month

0 Defects per month

0 Defects per month

0 Defects per month

b) 90% of materials will be submitted on time, with the remaining 10% within the next 48 hours.

c) If necessary, corrections will be completed within 10 working days.

d) No more than 3 revisions per phase.

2 Defects per month

Support quality assurance processes to maintain standards for developed culture training materials.

a) IAW TCC TD SOP and Citation Guide.

b) Recommendations are clear and substantive.

c) Feedback is thorough and complete. Feedback matrix addresses aspects of content, format, relevance and instructional design.

2 Defects per month

b) Review comments are clear, substantive and thorough.

b) No more than 2 revisions for compliance.

3 Defects per month

b) Recommendations are thorough, clear and substantive.

c) No more than 2 revisions for compliance.

2 Defects per month

b) Feedback is constructive, relevant and thorough.

c) No more than 2 revisions for compliance.

b) Training is current, doctrinally accurate and relevant.

c) Training is thorough and complete.

d) No more than 3 revisions per phase.

e) Documented annual SME review of TSP/LP.

f) All learning objectives are addressed.

2 Defects per month

Training materials submitted for TDC Review NLT 10 working days after Government content approval is received.

1 Defects per month

a) IAW AR 25-11, TCC TD SOP and Citation Guide.

b) No more than 3 revisions per product for compliance.

TECHNICAL EXHIBIT 2 – RESERVED

TECHNICAL EXHIBIT 3 – CONTRACT DATA REQUIREMENTS LIST

The contractor shall provide the following deliverables:

Culture Product Feedback Report

Lesson Plan

Culture Training Support Package

Culture Graphic Training Aid

Monthly Status Report

In-Process Reviews

TECHNICAL EXHIBIT 4 – RESERVED

TECHNICAL EXHIBIT 5 – PERSONNEL QUALIFICATIONS

The following are the minimum required personnel qualifications, skills, education and work experience; education requirements must be met through a regionally accredited institution.

5.1 Cross-Cultural Competency Training Specialist (Intermediate).

An Intermediate level Training Specialist for the TCC must maintain a Secret Clearance and be able to achieve and maintain Army instructor certification requirements as cross-cultural instructors within 90 days (Army Basic Instructor Course, Small Group Instruction, TCC Train-the-Trainer, platform observation and instruction). The Intermediate Training Specialist must be able to conduct training IAW adult and experiential learning models (TP 525-8-2) and develop cross-cultural competency products IAW TCC Training Development Standard Operating Procedure and Citation Guide. The Intermediate Training specialist must have at least a bachelor's degree in a socio-cultural area of study and four years minimum significant, first-hand, relevant real world experience as an adult in Africa Command, Central Command, European Command, Pacific Command or Western Hemisphere regions and cultures of interest as needed to credibly support operational training requirements.

5.2. Cross-Cultural Competency Training Specialist (Journeyman).

A Journeyman Training Specialist for the TCC must meet all the qualifications required for the Intermediate level, plus have a minimum of six years' significant, first-hand, relevant real world experience as an adult in Africa Command, Central Command, European Command, Pacific Command or Western Hemisphere regions and cultures of interest as needed to credibly support operational training requirements and be able to review the spectrum of cross-cultural competence training materials for accuracy, relevance, teachability and adequacy based on the CJCSI 3126.01A competencies, Army Learning Model, experiential learning models as they apply to diverse subject matter requirements.

5.3 Cross-Cultural Competency Training Specialist (Senior/Lead).

A Senior/Lead Training Specialist for the TCC must maintain a Secret Clearance and have at least a bachelor’s degree in education, instruction, or related field. The Senior/Lead Training Specialist must have eight years minimum experience in quality assurance oversight in Army or related training and education and the ability to quickly assimilate doctrine and development guidance and incorporate it into feedback. The Senior/Lead Training Specialist must have the ability to develop and implement quality assurance practices, policies, and procedures to ensure the highest quality of instructional courseware as well as the ability to research and implement new technologies and techniques.

5.4. Graphic Design Specialist (Intermediate).

An Intermediate TCC Graphic Design Specialist must maintain a Secret Clearance and have at least a bachelor’s degree in an audiovisual graphics design subject area. The Intermediate Graphic Design Specialist must have at least two years’ experience in audiovisual graphics design in specialized graphic software programs such as Adobe Suite to enhance training products and presentations with related visual products.

5.5. Graphic Design Specialist (Journeyman).

A Journeyman TCC Graphic Design Specialist must meet the requirements for an Intermediate Graphic Design Specialist and have at least six years’ experience in audiovisual graphics design in specialized graphic software programs such as Adobe Suite to enhance training products and presentations with related visual products.

TECHNICAL EXHIBIT 6 – COURSES CURRENTLY CONDUCTED (SUBJECT TO CHANGE)

Culture Mobile Training course (anticipate 1 per COCOM per quarter)

Culture Train-the-Trainer course (anticipate 6 per year)

WOBC Core

1.0 Days

WOBC (350F)

4.0 Days

WOBC (351L/M)

2.0 Days

TECHNICAL EXHIBIT 7 – RESERVED

TECHNICAL EXHIBIT 8 – RESERVED