02_HTASC_TO_PWS_HTJCOE_07Dec16.docx
DOCX document 894 KB Posted
- Attached to
- Huachuca Training and Support Contract (HTASC) December 2016 Sources Sought Notice (SSN)
- Solicitation number
- W900KK-17-R-0014
About this file
This document is a sources sought notice from the Department of the Army Materiel Command Contracting Command Orlando Contracting Center regarding the Huachuca Training and Support Contract (HTASC). The notice requests industry responses to 10 questions to help finalize the acquisition strategy and performance work statement for the HTASC, an indefinite delivery/indefinite quantity contract with a potential seven-year ordering period and estimated 500+ contractor man-years of support. Responses are due by December 28, 2016. Key details include that the HTASC will provide professional and management development training services, the North American Industry Classification System code is 611430 with an $11 million size standard, and the contract award is targeted for March 2018 with an ordering period beginning in May 2017. Subcontracting limitations and the requirement for a small business participation plan are also addressed.
HTASC HTJCOE TO PWS
View the file
Other files
Show 40 more
Latest 50 of 65 listed here. See the rest on GovTribe.
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Performance Work Statement (PWS) US Army Intelligence Center of Excellence (ICoE) Huachuca Training and Support Contract (HTASC)
Task Order (TO) HUMINT Training – Joint Center of Excellence
TABLE OF CONTENTS
SECTION 1 GENERAL
SECTION 2 GENERAL REQUIREMENTS
SECTION 3 ACRONYMS
SECTION 4 GOVERNMENT PROPERTY AND SERVICES
SECTION 5 RESERVED
SECTION 6 SPECIFIC REQUIREMENTS
SECTION 7 PUBLICATIONS
SECTION 8 TECHNICAL EXHIBITS
TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENTS SUMMARY (PRS)
TECHNICAL EXHIBIT 2 – HTASC LABOR CATEGORY DESCRIPTIONS (RESERVED)
TECHNICAL EXHIBIT 3 – CONTRACT DATA REQUIREMENTS LIST
TECHNICAL EXHIBIT 4 – NONDISCLOSURE AGREEMENT FOR CONTRACT EMPLOYEES (RESERVED)
TECHNICAL EXHIBIT 5 – PERSONNEL QUALIFICATIONS
TECHNICAL EXHIBIT 6 – COURSES CONDUCTED
TECHNICAL EXHIBIT 7 – GOVERNMENT FURNISHED PROPERTY TABLE (RESERVED)
TECHNICAL EXHIBIT 8 – GSA VEHICLE MEMORANDUM OF UNDERSTANDING (RESERVED)
TECHNICAL EXHIBIT 9 – NSTID CAPABILITIES/SYSTEMS (RESERVED)
TECHNICAL EXHIBIT 10 – NSTID IWETPT SITE LOCATIONS (RESERVED)
TECHNICAL EXHIBIT 11 – NSTID TRAINING DEVELOPMENT PRODUCT LIST (RESERVED)
TECHNICAL EXHIBIT 12 – NSTID TRAINING DEVELOPMENT PRODUCT LIST
(RESERVED)
SECTION 1 GENERAL.
Paragraphs in this Task Order (TO) correspond with the same paragraph number in the Huachuca Training and Support Contract (HTASC) Indefinite Delivery Indefinite Quantity (IDIQ) Performance Work Statement (PWS). The IDIQ PWS will be referred to as the Basic PWS in this document.
1.1 Organization Mission/Background.
HT-JCOE provides advanced, experiential-based, Joint HUMINT training, professional development and certification in overt strategic debriefing, Category 1 and 2 Military Source Operations (MSO), interrogation, and enabling support to HUMINT operations to meet Defense HUMINT Enterprise training requirements.
1.2 Objective/Scope.
The contractor shall provide personnel for non-personal services as Surveillance Role Players (SRP), HUMINT Role Players, training instruction, training administration and development, training evaluation, training and exercise support functions, and logistic, administration, and information technology support at the HT-JCOE campuses and in various urban and rural training venues throughout the southwestern, Midwestern and northwestern states. The ultimate objective is to enable HT-JCOE to provide uninterrupted, realistic training to DoD students using current and evolving Programs of Instruction (POI).
1.3 Place of Performance.
HT-JCOE is a joint organization operating within the Department of the Army with campuses (primary duty locations) at Fort Huachuca, AZ, and Davis Monthan Air Force Base, AZ.
1.3.1 Travel/Temporary Duty (TDY).
See Basic PWS Section 1.3.1
Temporary duty locations for MSO instructors are primarily in the cities of Phoenix and Scottsdale, AZ, San Diego and San Francisco, CA, Dallas and San Antonio, TX, Portland, OR, Chicago, IL, Denver, CO, Albuquerque, NM, Salt Lake City, UT, and Seattle, WA (generally, western, southwestern, and mid-western US cities with populations greater than one million that are accessible via direct flight from Tucson International Airport). Management Committee J2X instructors primarily travel two times per year for up to three weeks to the cities of Tampa and Miami, FL, Tacoma, WA, Washington DC, Fayetteville, NC, or Stuttgart, Germany.
Deliverables:
B001 DI-MISC-81943 Trip/Travel Report
1.4 Higher Level Tasks (Scope of Work).
See Section 6.
1.5 Nondisclosure, Personally Identifiable Information (PII), and Organizational Conflicts of Interest.
See Basic PWS Section 1.5.
1.6 Personnel.
1.6.1 Key Personnel.
Key personnel identified within the Contractor’s proposal will be the Project Manager for this TO.
1.6.2 Personnel Experience and Training, Certifications and Licenses.
See Basic PWS Section 1.6.2. Required Personnel qualifications and experience for this TO are provided at Technical Exhibit 6.
1.6.3 Employee Standards of Conduct.
See Basic PWS Section 1.6.3.
1.6.4 Identification (ID) of Employees
See Basic PWS Section 1.6.4.
1.6.5 Personnel Security Clearances.
See Technical Exhibit 6 for specific security clearance requirements.
1.6.6 Answering Telephones.
See Basic PWS Section 1.6.6.
1.6.7 Utilizing Electronic Mail (email).
See Basic PWS Section 1.6.7.
1.6.8 Contractor Interactions.
See Basic PWS Section 1.6.8.
1.7 Contractor Organization.
See Basic PWS Section 1.7.
1.8 Hours of Operation.
1.8.1 Normal Working Hours of Operation.
Typical work hours are 0800-1700, however HUMINT and Surveillance Role Player hours will vary based on course training schedules. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours. Weather conditions will not generally affect tasks.
1.8.2 Extended Work Week.
In some circumstances, i.e. practical exercises, field training exercises, exercises requiring TDY, the average work day length may vary. Hours in excess of 80 hours per bi-weekly pay period must be pre-approved by the Government Lead at least 10 working days prior to working an extended workweek (EWW) schedule. Any EWW that take place without a fully approved request will be considered unauthorized by the Government. The contractor shall coordinate with the Government Lead for all class schedules, and shall lock in training and TDY dates and times no later than fifteen (15) days prior to the start of each event. The Contractor will perform the management of extended workweek (EWW) hours, and their application to the task will come from the total annual authorized number of hours for each contract employee.
1.8.3 Hours of Operations Other Than Normal.
See Basic PWS Section 1.8.3.
1.8.4 Federal Holidays.
See Basic PWS Section 1.8.4.
1.8.5 Training Holidays and Block Leave.
Not applicable.
1.8.6 Weather Conditions.
See Basic PWS Section 1.8.6.
1.9 Quality Control Plan.
See Basic PWS Section 1.9.
1.10 Security.
See Basic PWS Section 1.10.
1.11 Special Requirements.
See Basic PWS Section 1.11.
1.12 Disclosure of Activities or Information.
See Basic PWS Section 1.12.
1.13 Treatment of Students.
See Basic PWS Section 1.13.
SECTION 2 GENERAL REQUIREMENTS.
See Basic PWS Section 2.
2.1 Non-Personal Services.
See Basic PWS Section 2.1.
2.2 Business Relations.
See Basic PWS Section 2.2.
2.3 Contract Administration and Management.
See Basic PWS Section 2.3.
Deliverables:
A003 DI-MGMT-81468 Contract Funds Status Report (See Basic PWS Section 2.3.)
A004 Monthly Status Report (See Basic PWS Section 2.3.2) A005 DI-MGMT-81797 Program Management Plan (PMP) (See Basic PWS Section 2.3.3.1) A006 In-Process Reviews (See Basic PWS Section 2.3.3.1)
2.4 Accidents and Incidents.
See Basic PWS Section 2.4.
Deliverables:
A008 DI-SAFT-81563 Accident/Incident Report (paragraph 2.4, 2.4.1, 2.4.2, and 2.4.3.)
SECTION 3 ACRONYMS.
3.1. Acronyms. The following acronyms are used in the Basic and this TO PWS.
A AAR – After Action Review ABIC – Army Basic Instructor Course ACCP - Army Correspondence Course Program ACRELS - Army Culture, Regional Expertise and Language Strategy ADDIE – Analysis, Design, Development, Implementation, and Evaluation ADP – Army Doctrine Publication AER – Academic Evaluation Report AGILE – Advanced Global Intelligence Learning Environment A-ISR – Aerial-Intelligence, Surveillance, and Reconnaissance AISR FoS – Aerial Intelligence Surveillance Reconnaissance Training Family of Systems AIT – Advanced Individual Training ALC – Advanced Leader Course AOC – Area of Concentration APG – Aerial Precision Guidance AQL – Acceptable Quality Level AR – Army Regulation ARIMS –Army Records Information Management System ARL-E – Airborne Reconnaissance Low-Enhanced ASIP – Advanced System Improvement Program ASO – Aerial Sensor Operators AT – Antiterrorism ATRRS – Army Training Requirements and Resource System ATTP – Army Tactics, Techniques, and Procedures AV – Air Vigilance
B BA – Bachelor of Arts BAT-A – Biometrics Automated Tool Set – Army BEC – Biometrics Enabling Capability BEI – Biometrics Enabled Intelligence BOLC – Basic Officer Leader Course BS – Bachelor of Science BWC – Battlefield Weather Course
C CAC – Common Access Card CAD – Course Administrative Data CATS – Combined Arms Training Strategy CBT – Computer Based Training CFDP-IC -Common Faculty Development Program - Instructor Course CFR – Code of Federal Regulations CFSR – Contract Funds Status Report CGS – Common Ground Station CGSC – Command and General Staff College CHARCS – CI HUMINT Automated Reporting & Collection System CI – Counterintelligence CID – Center for Information Dominance CIOC – Counterintelligence Officer Course CISAC – Counterintelligence Special Agent Course CJCSI- Combined Joint Chief of Staff Instruction CMRA – Contractor Manpower Reporting Application CO– Procurement Contracting Officer COCOM – Combatant Command CONUS – Continental United States COR – Contracting Officer's Representative COTR - Contracting Officer's Technical Representative CREW 2 – Counter Remote Controlled Improvised Explosive Device (RCIED) Electronic Warfare (CREW) System (CREW 2) CTC – Combat Training Center
D DA – Department of the Army DATE – Decisive Action Threat Environment DATC – Defense Advanced Tradecraft Course DCGS-A – Distributed Common Ground System-Army DET – Displaced Equipment Training DFARS – Defense Federal Acquisition Regulation Supplement DHE – Defense HUMINT Enterprise DoD – Department of Defense DD – Department of Defense DMAFB – Davis-Monthan Air Force Base DSDC – Defense Strategic Debriefing Course DTT – Doctrine and Tactics Training
E Email – electronic mail EMARSS – Enhanced Medium Altitude Reconnaissance and Surveillance System ER/MP – Extended Range/Multi-Purpose EWW – Extended Work Week
F FAR – Federal Acquisition Regulation FM – Field Manual FOPEN – Foliage Penetration FoS – Family of Systems FRG – Federal Republic of Germany FSC – Federal Supply Class FVEY – Five Eyes
G GEOINT – Geospatial Intelligence GFP – Government Furnished Property GRCS/GGB – Guardrail Common Sensor/Guardrail Ground Baseline GSENET – Global Signals Intelligence Enterprise Network GTA – Graphic Training Aid
H 111TH MI BDE/NCOA – Human Intelligence Training – Joint Center of Excellence HCC – HUMINT Control Cell HD EO/IR FMV – High Definition Electro-Optical/Infrared Full Motion Video HICON – Higher Control HSPD – Homeland Security Presidential Directive HTASC – Huachuca Training and Support Contract HT-JCOE – Human Intelligence Training – Joint Center of Excellence HUMINT – Human Intelligence
I IA/IT – Information Assurance/Information Technology IASO – Information Assurance Security Officer IAW – In accordance with ICoE – US Army Intelligence Center of Excellence ICTC – Intelligence Combat Training Center ID – Identification IDIQ – Indefinite Delivery, Indefinite Quantity IET – Initial Entry Training IEWTPT – Intelligence Electronic Warfare Tactical Proficiency Trainer IM – Information Management IMI – Interactive Multimedia Instruction IMT – Initial Military Training INSCOM – Intelligence and Security Command I/O – Instructor/Operator IPR – In-Process Review ISR – Intelligence, Surveillance, and Reconnaissance IT – Information Technology IWfF – Intelligence Warfighter Function
J JARMSC – Joint Asset Risk Management System Course JBLM – Joint Base Lewis McCord JBMDL – Joint Base McQuire, Dix, Lakehurst JCIDS – Joint Capabilities Integration and Development System JER – Joint Ethics Regulation JHATC – Joint HUMINT Analysis and Targeting Course JHMC – Joint HUMINT Management Course J2X – Joint 2X Course JIMC – Joint Interrogation Management Course JMSC – Joint Maneuver Support Center JPI – Joint Personnel Identification JTR – Joint Travel Regulation JTT – Joint Tactical Terminal JWICS- Joint Worldwide Intelligence Communications System
K KM – Knowledge Management
L LIB – Learning Innovation Branch LIDAR – Laser Illuminated Detection and Ranging LPs – Lesson Plans LVC – Live Virtual and Constructive
M M & S – Modeling and Simulation MASINT – Measurement and Signature Intelligence MC – Mission Command MDMP – Military Decision Making Process MFLTS – Machine Foreign Language Translation System MFT – Multi-Functional Team MGMT – Management MHE – Material Handling Equipment MI – Military Intelligence MICCC – Military Intelligence Captains Career Course MIBOLC – Military Intelligence Basic Officer Leadership Course MIFLTC - Military Intelligence Foreign Language Training Center MILSTRIP – Military Requisition and Issue Procedures MISC - Miscellaneous MIWOBC – Military Intelligence Warrant Officer Basic Course MIWOAC – Military Intelligence Warrant Officer Advanced Course MOS – Military Occupational Specialty MSEL – Master Scenario Event List MSO – Military Source Operation MSR – Monthly Summary Report MTE – Material Training and Expense MTT – Mobile Training Team MWAP – Master Writing Assessment Plan
N NAC – National Agency Check NCOA – Noncommissioned Officer Academy NET – New Equipment Training NIE – Network Integration Exercise NIPRNET – Unclassified but Sensitive Internet Protocol Router Network (formerly called Non-Classified Internet Protocol Router Network) NLT – No Later Than NSTID – New Systems Training & Integration Directorate NTC – National Training Center NTNG – Near Time Notional Gateway
O OASS – One Army School System OCI – Organizational Conflicts of Interest OCONUS – Outside Continental United States OIL – Observations, Insights, and Lessons OPLAN – Operation Plan OPNET – Operator New Equipment Training OPORD – Operational Order OPSEC – Operation Security OSINT– Open-source intelligence OSOP – Organizational Standard Operating Procedures OTRR – Operational Test Readiness Review OTRS–T – Operational Test Readiness Statement-Training
P PBUSE – Property Book Unit Supply Enhanced PCO – Procurement Contracting Officer PE – Practical Exercise PED – Processing, Exploitation, and Dissemination PII – Personally Identifiable Information PM – Program Manager PME – Professional Military Education PMO – Provost Marshall Office PMP – Program Management Plan POC – Point of Contact POI – Program of Instruction PROPHET – Prophet Electronic Support (ES) System PRS – Performance Requirements Summary PSE-2CU – Problem Solving Event in Critical and Creative Understanding PSS-T – Persistent Surveillance System - Tethered PWS – Performance Work Statement
Q QAR – Quality Assurance Representative QASP – Quality Assurance Surveillance Plan QC – Quality Control QCP – Quality Control Plan/Program QSR – Quarterly Status Report
R RAs – Requiring Activities RAPIDS – Real-Time Automated Personnel Identification System RFID – Radio Frequency Identification RTRG – Real Time Regional Gateway S SCI – Sensitive Compartmented Information SDR – Surveillance Detection Routes SEEK – Secure Electronic Enrollment Kit SFDB – Staff and Faculty Development Branch S-ICF – Simulated-Intelligence Contingency Funds SGIC – Small Group Instructor Course SGL – Small Group Leader SIGINT- Signals Intelligence SIPRNET – Secret Internet Protocol Router Network SLC – Senior Leader’s Course SME – Subject Matter Expert SOC – Source Operations Course SOP – Standard Operating Procedure SSA – Supply Storage Area STARLite – Small Tactical Radar Lightweight STRAP – System Training Plan
T TA – Trusted Agent TADSS – Training Aids, Devices, Simulators, and Simulations TARP – Threat Awareness and Report Program TASS – Trusted Associate Sponsorship System (formerly CVS - Contractor Verification System-) TASS – Total Army School System TCC – Technical Control Cell TCC – TRADOC Culture Center TD&S – Training Development and Support TDC – Training Development Capability TDY – Temporary Duty TEMO – Training, Exercises, and Military Operations TEMP – Test Evaluation Master Plan TES – Tactical Exploitation System TGS – Tactical Intelligence Ground Station TMs – Technical Manuals TMS2 – Tactical Mesh Sensor System TO – Task Order TP-TRADOC Pamphlet TRADOC – Training and Doctrine Command TRAP – Training Resource Arbitration Panel TRAS – Training Requirements Analysis System TROJAN – Trojan Lite TSP – Tactical SIGINT Payload TSP – Training Support Package TTCP – Training Test Certification Plan TTP – Tactics, Techniques, and Procedures TTSP – Training Test Support Package
U UIC – Unit Identification Code US – United States
V VTC – Video Tele-Conference VTT – Video Tele-Training VV&A – Verify, Validate, and Accredit
W WAWF – Wide Area Workflow WOAC – Warrant Officer Advanced Course WOBC – Warrant Officer Basic
SECTION 4 GOVERNMENT PROPERTY AND SERVICES.
4.1 Government Property.
See Basic PWS Section 4.1.
4.2 Government Facilities.
See Basic PWS Section 4.2. Government Provided Facilities for this TO:
| Organization |
| Facility Name |
| Building Number |
| Location |
| HT-JCOE |
| Matlack Hall |
| 80122 |
| Ft. Huachuca |
| HT-JCOE |
| Matlack Hall |
| 80122 |
| Ft. Huachuca |
| HT-JCOE |
| MSO Annex |
| 80022A/80023A |
| Ft. Huachuca |
| HT-JCOE |
| Friedman Hall |
| 63908 |
| Ft. Huachuca |
| HT-JCOE |
| Management Bldg. |
| 22414 |
| Ft. Huachuca |
| HT-JCOE |
| SOC Davis Monthan |
| 4320 |
| Davis Monthan, AFB |
4.3 Government Services.
See Basic PWS Section 4.3.
4.4 Governemnt Furnished Training.
See Basic PWS Section 4.4.
4.5 Government Furnished Property (GFP).
See Basic PWS Section 4.5. GFP applicable to this TO is provided as Technical Exhibit 7.
4.6 Contractor Instructor Transportation.
The Government shall provide DATC and SOC contractor instructors with means of transportation for travel to and from practical exercise venues in and around Fort Huachuca, Davis Monthan Air Force Base, Sierra Vista and the greater Tucson and Phoenix Areas. Vehicle operators must comply with AR 58-1, Management, Acquisition, and Use of Motor Vehicles, dated 12 June 2014. Contractors must complete the online Accident Avoidance course found through the Training Self Service option of the Army Knowledge Online homepage once every four years, and provide the certificate of completion to the HT-JCOE J4 for validation. IAW HT-JCOE GSA policy (provided as Technical Exhibit 5), contractors must also complete a GSA Vehicle Operator’s Interview, sign the HT-JCOE GSA Vehicle Driver Agreement, and acknowledge, in writing, receiving a copy of the HT-JOE and GSA Vehicle Operator Responsibilities Memorandum of Understanding.
SECTION 5 Reserved.
SECTION 6 SPECIFIC TASKS.
6.0 The following depicts the organization of the specific tasks within this PWS:
| Para |
| Tasks |
| 6.1 |
| Training |
| 6.1.1 |
| Training Instruction |
| 6.1.1.2 |
| Surge Support |
| 6.1.1.3 |
| Training Schedules |
| 6.1.1.4 |
| Course After Action Reviews |
| 6.1.2 |
| Maintain Programs of Instructions |
| 6.1.2.1 |
| Lesson Plan Feedback Report |
| 6.1.3 |
| Student Evaluation |
| 6.1.4 |
| Training Preparation |
| 6.1.4.1 |
| Training Venues and Materials |
| 6.1.4.2 |
| Live Environment Scenarios |
| 6.1.4.3 |
| Role Playing Materials |
| 6.1.4.4 |
| Non-Traditional Risk Assessments |
| 6.1.5 |
| Training Records |
| 6.1.6 |
| Student Counseling |
| 6.1.7 |
| Cross-Cultural Training N/A |
| 6.1.8 |
| Training Hours |
| 6.1.9 |
| Performance-Based Training |
| 6.1.10 |
| Surveillance Detection Training |
| 6.1.10.1 |
| Surveillance |
| 6.1.10.2 |
| Surveillance Team Leaders |
| 6.1.10.3 |
| Surveillance Role Players |
| 6.1.10.4 |
| Surveillance Activity Graphics |
| 6.1.10.5 |
| Surveillance Team Demographics |
| 6.1.10.6 |
| Surveillance Detection Feedback Reports |
| 6.1.10.7 |
| Surveillance Detection Training Point of Contact |
| 6.1.10.8 |
| Surveillance Role Player Vehicle Fleet |
| 6.1.11 |
| Field Training |
| Para |
| Tasks |
| 6.2 |
| Training Development |
| 6.2.1 |
| ADDIE Process |
| 6.2.1.1 |
| Instructional Design |
| 6.2.2 |
| Instruction Research |
| 6.2.2.1 |
| Instructional Workshops |
| 6.2.3 |
| Training Analysis |
| 6.2.4 |
| Training Validation |
| 6.2.4.1 |
| Accreditation |
| 6.2.4.2 |
| Instructor Certification and Progression Program |
| 6.2.4.3 |
| College Credit Equivalency |
| 6.2.5 |
| Training Integration |
| 6.2.6 |
| Training Assessment |
| 6.2.6.1 |
| Training Observation |
| 6.2.6.2 |
| End of Course After Action Reviews |
| 6.2.7 |
| Training Evaluation |
| 6.2.7.1 |
| Curriculum and Educational Methodology |
| 6.2.8 |
| Observations, Insights, and Lessons (OIL) |
| 6.2.9 |
| Distributed Learning |
| 6.2.10 |
| Cross-Cultural Competency N/A |
| 6.2.11 |
| Critical Tasks |
| 6.2.12 |
| Advanced Concepts |
| 6.2.12.1 |
| Learning and Content Management |
| 6.2.13 |
| Virtual Concepts |
| 6.2.14 |
| Training Development Capability |
| 6.3 |
| Training Support |
| 6.3.1 |
| Role Player Support |
| 6.3.1.1 |
| Subject Matter Expert Role Players |
| 6.3.1.2 |
| Immigration/Customs Role Players |
| 6.3.1.3 |
| Law Enforcement Role Players |
| 6.3.2 |
| Direct Support to Training |
| Para |
| Tasks |
| 6.3.2.1 |
| Educational Services Support |
| 6.3.2.2 |
| Audio Visual/Graphic Design |
| 6.3.2.3 |
| Exercise Control Center Security |
| 6.3.2.4 |
| Communication Capability |
| 6.3.2.5 |
| Geo-Location and Tracking Capability |
| 6.3.2.6 |
| SharePoint and Historical Report |
| 6.3.3 |
| Logistics Support |
| 6.3.3.1 |
| Supply and Logistics Support |
| 6.3.3.2 |
| Purchase Capability Support |
| 6.3.3.3 |
| Property Inventories |
| 6.3.3.4 |
| Hand Receipt Support |
| 6.3.3.5 |
| Away-Trip Logistics Support |
| 6.3.3.6 |
| Logistics Support Calendar |
| 6.3.3.7 |
| Command Supply Discipline Program |
| 6.3.3.8 |
| GSA Vehicle Support |
| 6.3.3.9 |
| Facilities Support |
| 6.3.3.10 |
| Purchase Status Report |
| 6.3.4 |
| Training Operations Support |
| 6.3.5 |
| Operational Psychologist Support |
| 6.3.6 |
| Graphic Support N/A |
| 6.3.7 |
| Information Systems Direct Support to Training |
| 6.3.7.1 |
| Information Technology Support |
| 6.3.7.2 |
| Military Source Operations Course Computer Systems |
| 6.3.7.3 |
| Systems Administration |
| 6.3.7.4 |
| Network Accounts |
| 6.3.7.5 |
| Multi-Media/Website Administration |
| 6.3.7.6 |
| Training Tools Development |
| 6.3.8 |
| TADSS Support N/A |
6.1 Training.
See Basic PWS Section 6.1.
6.1.1 Training Instruction.
The Contractor shall provide training instruction for the following HT-JCOE Courses: Military Source Operations (MSO) Courses which include Defense Advanced Tradecraft Course (DATC), Source Operations Course (SOC), and Defense Strategic Debriefing Course (DSDC); Management Committee Courses which include Joint Staff J2 Course (J2X), Joint Interrogation Management Course (JMIC), Joint Human Intelligence Management Course (JHMC); and Joint Human Intelligence Analysis and Targeting Course (JHATC),also a High Threat Meeting Course (HTM) and FVEY (Coalition) Human Intelligence Course (C2X) Training and training support may be required on nights, holidays, and weekends as dictated by the published training schedule. Instructors must apply advanced instructional methods and adult learning models to training during platform instruction, small group instruction, and individual instruction, mentorship, and coaching. Instructors will provide research support to students during performance-based practical exercise planning and preparation time. The Contractor shall require Instructors to:
a) Complete the HT-JCOE courses or committee-specific instructor certification program and maintain proficiency in course content and related changes in the operational environment, doctrine, policy, and methodologies.
b) Complete the Army Basic Instructor Certification (ABIC) Course, a DoD/Service equivalent, or a commercially available instructor training program within three months of hire.
6.1.1.2 Surge Support.
Provide instructor surge support capability to meet increased student throughput requirements.
6.1.1.3 Training Schedules.
The Contractor shall assign contract instructors to meet the training schedule requirements for HT-JCOE training courses. Contract instructors are assigned to perform specified activities on course training schedules.
6.1.1.4 Course After Action Reviews.
The Contractor shall participate in course after action reviews (AAR) and provide verbal input during the course of discussion.
6.1.2 Maintain Programs of Instruction (POI).
The Contractor shall write, review, and update Training Support Packages (TSP) for POIs. TSPs include lesson plans, student handouts, instructor handouts, job aids, discipline guides, other related products.
6.1.2.1 Lesson Plan Feedback Report.
The Contractor shall prepare and provide written feedback to training developers for assigned lesson plans (five to seven, per instructor).
Deliverable:
B02 Lesson Plan Feedback Reports
6.1.3 Student Evaluation.
The Contractor shall provide training evaluation for HT-JCOE training courses. The Contractor shall:
a) Assess student performance, recommend remedial training strategies, implement approved remediation strategies, and document remedial training for HT-JCOE students.
b) Develop and administer test & evaluation materials for HT-JCOE training courses, and perform test item analysis upon test conclusion
c) Tests and evaluations are administered in a manner that maximizes the usefulness of assessment data and minimizes impacts on instruction.
d) Test materials accurately evaluate student knowledge, performance, and proficiency on lesson, role, and course content.
Deliverable:
B03 Test Item Analysis Report
6.1.4 Training Preparation.
See Basic PWS Section 6.1.4.
6.1.4.1 Training Venues and Materials.
The Contractor shall perform training support and exercise support functions for HT-JCOE training courses. The Contractor shall:
a) Prepare and maintain training venues and materials.
b) Ready training venues and materials IAW respective course SOPs. Comply with command supply discipline programs.
6.1.4.2 Live Environment Scenarios.
The Contractor shall provide assistance to develop, maintain, and update training course live environment scenarios. These scenarios are used in training courses and include, but are not limited to historical data with road to war-type information, and political, economic, military, information, societal, intelligence, and infrastructure details.
6.1.4.3 Role Playing Materials.
The Contractor shall prepare, review, and update culturally accurate, realistic role playing material with lifestyle details, deducible motivations and in-depth, current relevant, technical, geo-political, and strategic information; personal authentication and identification documents supporting the role.
6.1.4.4 Non-traditional Training Risk Assessments.
The Contractor shall provide input to the development of comprehensive risk analyses for non-traditional training exercises in MSO courses. The Contractor shall:
a) Comply with established risk reduction measures identified in training event risk assessments.
b) Provide input to complete DD Form 2997, Deliberate Risk Assessment Worksheet, including risk mitigation measures.
6.1.5 Training Records.
The Contractor shall prepare and maintain student records for up to six students simultaneously. Gather, collect, record, track, and verify data and information for student record maintenance. Review, analyze, digitize, and archive training records for students at the conclusion of each course.
6.1.6. Student Counseling.
See Basic PWS Section 6.1.6.
6.1.7 Cross-Cultural Training.
Not Applicable.
6.1.8 Training Hours.
See Basic PWS Section 6.1.8.
6.1.9 Performance-Based Training.
See Basic PWS Section 6.1.9.
6.1.10 Surveillance Detection Training.
See Basic PWS Section 6.1.10.
6.1.10.1 Surveillance.
The Contractor shall provide surveillance detection training support for HT-JCOE Military Source Operations (MSO) courses. Approximately 2900 Surveillance Detection Routes (SDRs) will be covered. The Contractor shall:
6.1.10.2 Surveillance Team Leaders.
Provide surveillance team leaders who are industry certified at a minimum of Surveillance Level 3 (at least 50 percent of team leaders) with remainder certified at Surveillance Level 2, or Surveillance Level 1 with minimum two years' experience.
6.1.10.3 Surveillance Role Players.
Provide professionally trained and certified role players to surveil students in accordance with the published training schedule for the purpose of surveillance detection training. Surveillance role players will have been trained and certified at surveillance level 1 through a DoD service course or commercially available surveillance training program. Surveillance role players shall be familiar with designated training exercise operational area in order to minimize lost coverage time of students. Half of the surveillance role players shall have previous experience conducting surveillance in the designated training exercise operational area; the remaining half shall be familiar with the operational area. Ensure students are covered:
a) At least 90 percent of the time from start point until the beginning of the abort route at pre-determined decision points, excluding temporary unsighted time.
b) At least 80 percent of the time during peak hours of morning and afternoon traffic, or when loss of coverage is a result of the student committing an unsafe act.
6.1.10.4 Surveillance Activity Graphics
Surveillance Teams shall provide Surveillance Detection Referents in MSO courses digital graphics depicting surveillance team and student activities that encompass the entirety of student surveillance detection routes (SDR). Graphics shall begin with initial surveillance team setup at the SDR start point and include student arrival at the start point, all team member and student movement throughout each leg, movement and positioning of surveillance boxes at route stops, surveillance box collapse and re-organization into follows, and conclude no less than two minutes after the student route is completed.
6.1.10.5 Surveillance Team Demographics.
Provide surveillance teams that consist of ethnically and age diverse males and females. Surveillance team members must be able to integrate into multiple environments when covering students, i.e., business, educational, rural, etc.
6.1.10.6 Surveillance Detection Feedback Reports.
Submit written feedback reports on student SDR execution including route logic, cover stop selection, ability to sell cover stop, student demeanor, and any safety issues after all covered routes (approximately 2900) using the HT-JCOE SDR Feedback Report Form. During surveillance detection-only training exercises, provide verbal feedback at the conclusion of student routes on overall execution and student demeanor. All feedback should be constructive in nature and serve to improve student performance when executing future SDRs. These reports will also be used to support the final performance evaluation of each student.
6.1.10.7 Surveillance Detection Training Point of Contact.
Designate a point of contact to coordinate surveillance support with the designated government representative for both DATC and SOC.
6.1.10.8 Surveillance Role Player Vehicle Fleet.
The Contractor shall provide a vehicle fleet for surveillance role players supporting MSO 1 and MSO 2 training. The surveillance vehicle fleet should include a diverse fleet comprised of early and late year model vehicles of varying makes, colors, sizes, and uses, i.e., sport utility vehicles, trucks, vans, full and mid-size sedans, and compact and sub-compact cars. Surveillance role players have sufficient vehicles to support vehicular, foot, and multi-mode surveillance coverage of SOC and DATC students when training schedule dictates.
6.1.11 Field Training.
See Basic PWS Section 6.1.11.
6.2 Training Development.
See Basic PWS Section 6.2.
6.2.1 ADDIE Process.
See Basic PWS Section 6.2.1.
6.2.1.1 Instructional Design.
The Contractor shall provide instructional design and training and development support for HT-JCOE J7. The Contractor shall:
a) Support HT-JCOE Computer Based Training (CBT) and Interactive Multimedia Instruction (IMI) development efforts.
b) Beta TEST CBT/IMI training to identify product deficiencies before full deployment.
c) Support the redesign of HT-JCOE courses.
d) Identify gaps in learning, implementing instructional design strategy opportunities, redesign of courses, and production of course content.
e) Support all phases of the analysis, development, design, implementation, and evaluation (ADDIE) model.
6.2.2 Instruction Research.
See Basic PWS Section 6.2.2.
6.2.2.1 Instructor Workshops.
Research, design, and deliver Instructor Workshops which provide instruction on current educational research, facilitated instruction, incorporation of brain and education research-to-classroom practice, cognitive strategies, metacognition, assessment strategies, and writing appropriate and measureable objectives. Workshops are aimed at implementing learner-centric instruction in HT-JCOE courses.
6.2.3 Training Analysis.
See Basic PWS Section 6.2.3.
6.2.4 Training Validation.
See Basic PWS Sectin 6.2.4.
6.2.4.1 Accreditation.
The Contractor shall serve as the Accreditation Liaison Officer (ALO) for HT-JCOE; produce and maintain documents and reports related to HT-JCOE efforts earning/maintaining Council on Occupational Education accreditation standards. The Contractor shall:
a) Coordinate with the Council on Occupational Education for re-accreditation of HT-JCOE.
b) Attend the Council on Occupational Education (COE) Annual Conference and the Annual Meeting.
c) Maintain proficiency in using MyCouncil, the COE's information management system.
d) Spearhead the revision of the HT-JCOE Self-Study Report.
e) Maintain digital exhibits that provide evidence that HT-JCOE is in compliance with each of the COE's 10 Standards and 250+ criteria.
f) Ensure that separate exhibits and self-studies exist for each year following the initial accreditation.
g) Collaborate with the Accreditation Lead from the Academy for Defense Intelligence, Defense Intelligence Agency.
h) Update HT-JCOE leadership on accreditation information and requirements.
i) Support the completion of the COE Annual Report to the Council.
j) Provide evidence HT-JCOE is in compliance with each of the COE's 10 Standards and 250+ criteria.
k) COE is informed of substantial changes that might affect re-accreditation.
6.2.4.2 Instructor Certification and Progression Program.
The Contractor shall facilitate the HT-JCOE Instructor Certification and Progression Program. The Contractor shall:
a) Maintain the Instructor Certification and Progression database.
b) Monitor to ensure instructors are enrolled in Army Basic Instructor Course and other ICoE instructor professional development classes.
6.2.4.3 College Credit Equivalency.
The Contractor shall coordinate with American Military University, Cochise College, and other academic institutions for college credit award for HT-JCOE training courses. The Contractor shall coordinate course evaluations for determining college credit equivalency. The Contractor shall:
a) Conduct college credit reviews of HT-JCOE courses after course changes and upon development of new training courses.
b) Re-evaluate Courses for college credit equivalency after significant POI changes are implemented.
c) Consolidate and format data on college credit equivalency for all courses for presentation in senior level military briefings.
6.2.5 Training Integration
See Basic PWS Section 6.2.5.
6.2.6 Training Assessment.
See Basic PWS Section 6.2.6.
6.2.6.1 Training Observation.
Conduct visits to HT-JCOE training courses; produce written post-visit reports providing feedback to course leadership. Visits serve to observe classes and provide feedback to course leadership concerning course design, instructional methodologies, and implementation of evidence-based practices. Visits provide over-the-shoulder coaching to instructional staff. Visits conclude with a detailed report to the J7 that identify commendable practices as well as areas for improvement.
6.2.6.2. End of Course AARs.
Attend HT-JCOE training course after action reviews (AARs). The Contractor shall follow attendance by producing End of Course reports including issues, discussions, and recommendations; reports are provided to the evaluation subject matter expert.
6.2.7 Training Evaluation.
See Basic PWS Section 6.2.7.
6.2.7.1 Curriculum and Educational Methodology.
The Contractor shall design and implement evaluation measures to support the modification and improvement of curriculum and educational methodology. The Contractor shall:
a) Review and interpret new and established directives, instructions, regulations, and delegations of authority.
b) Support the standardization of resource requirements for training courses.
c) Support the implementation and transition of training content to Computer-Based Training and Distance Learning modalities.
6.2.8 Observations, Insights, and Lessons (OIL).
See Basic PWS Section 6.2.8.
6.2.9 Distributed Learning.
See Basic PWS Section 6.2.9.
6.2.10 Cross-Cultural Competency.
Not Applicable.
6.2.11 Critical Tasks.
See Basic PWS Section 6.2.11.
6.2.12 Advanced Concepts.
See Basic PWS Section 6.2.12.
6.2.12.1 Learning and Content Management.
The Contractor shall provide leadership and management support of advanced concepts, simulations and technology, research and studies, and training strategies for HT-JCOE J7. The Contractor shall:
a) Support the consolidating of issues and actions related to content management.
b) Support the consolidating of issues and actions related to the TAAP database. Support the consolidating of issues and actions related to training software packages, programs, and document libraries.
c) Support the consolidating of issues and actions related to Learning and Content Management Systems.
d) Support the development of database structures designed to facilitate the identification of educational trends and needs for improvement in program execution and curriculum design.
e) Support the development, collection, and management of pre- surveys, post surveys, and 90 to180-day assessment program evaluation surveys; tabulate and process survey results.
6.2.13 Virtual Concepts.
See Basic PWS Section 6.1.13.
6.2.14 Training Development Capability.
The Contractor shall provide technical expertise in support of the HT-JCOE TDC effort. The Contractor shall:
a) Provide technical advice and training.
b) Review, update, and input course data, resource requirements and references into TDC on an unclassified network.
c) Coordinate matrix input for TDC information updates.
d) Coordinate with ICoE representatives on TDC input reviews.
6.3 Training Support.
See Basic PWS Section 6.3.
6.3.1 Role Player Support.
See Basic PWS Section 6.3.1.
6.3.1.1 Subject Matter Expert (SME) Role Players.
The Contract shall provide controlled source operations SME role player support for DATC away trip exercises. The Government will provide actual support dates and locations NLT 45 days before the required performance.
a) Provide SME role players to play Instructor/Asses for up to two students during each exercise
b) Complete student performance evaluations for each practical exercise meeting
c) Perform critique and review sessions with assigned students at the conclusion of the final exercise.
6.3.1.2 Immigration/Customs Role Players.
The Contractor shall provide customs support for MSO course simulated border crossing training events. The Government will provide actual support dates and locations NLT 45 days before the required performance. The Contractor shall:
d) Provide customs role players for processing border-crossing students.
e) Conduct initial and secondary customs screening for evaluation of MSO students during simulated border crossing training exercises.
f) Provide simulated Customs screening areas when normal government procured locations are unavailable: create initial and secondary screening areas for simulated border crossing training events. Initial and secondary screening areas are equipped with tables, chairs, self-closing gallon-sized plastic bags (for confiscated items).
6.3.1.3 Law Enforcement Role Players
The Contractor shall provide law enforcement support for MSO course training exercise scenarios. The Government will provide actual support dates and locations NLT 45 days before the required performance. The Contractor shall:
a) Provide law enforcement role players (with law enforcement vehicles) to support training exercise scenarios in designated metropolitan areas where training occurs.
b) Conduct law enforcement stops of MSO students and question them on their ostensible purpose for being in the respective metropolitan area.
6.3.2 Direct Support to Training.
The Contractor shall provide direct training support functions at the organizational level.
6.3.2.1 Educational Services Support.
The Contractor shall provide educational services support for HT-JCOE J7. The Contractor shall support administrative processes and meeting events including: records management, policy reviews, trip reports, Faculty Working Group, ADDIE Work Group, Instructor of the Quarter/Year, Instructor Evaluations, Training Review Boards, TAAP redesign, bi-annual strategic plan update, and internal J7 staff section meetings. The Contractor shall:
a) Manage records IAW ARIMS and organizational standards.
b) Include constructive comments and edits with SOP-reviews.
c) Write and submit Trip reports within five days of completion of travel.
d) Analyze Trip reports as part of the HT-JCOE program evaluation process.
e) Coordinate and attend Faculty Working Group.
f) Normalize Instructor evaluation forms - after creation/update.
g) Asses Instructor evaluations and provided results to HT-JCOE leadership.
h) Attend Training Review Boards and provide a codification of critical tasks and detailed notes.
i) Recalibrate J7 focus to comply with HT-JCOE Strategic Plan.
j) Review commander's agenda, collaboration with courses, and collaboration with other staff sections during staff meetings.
6.3.2.2 Audio Visual/Graphic Design.
The Contractor shall provide audio visual/graphic design support for HT-JCOE J7. The Contractor shall:
a) Create/Develop Audio/Visual products in support of classroom and small group instruction and HT-JCOE organizational meetings and functions.
b) Create, edit, and support J7 SharePoint pages, HT-JCOE digital Library, PowerPoint presentations, Word documents, and the HT-JCOE Technology Innovation Program.
c) Produce products to include, but are not limited to: photography, videography, map design and updates, prints, multimedia graphic projects, and video editing. Video projects are in support of instructor norming efforts, classroom demonstrations/platform instruction, and organizational readiness.
d) Test video software and hardware and 3D modeling for prototype projects.
6.3.2.3 Exercise Control Center Security.
The Contractor shall provide personnel for Exercise Control Center watch duties during away-trip exercises in designated cities and in sufficient quantity. The Contractor shall maintain physical control of equipment and information throughout designated watch tour of duty. Tours of duty are generally from 2200-0600.
6.3.2.4 Communication Capability.
Provide 24-hour contact capability for DATC and SOC government cadre, contract instructors, and students as part of the course live environment scenario. Cadre and students have access to voice communications 24-hours per day.
6.3.2.5 Geo-location and Tracking Tool.
The Contractor shall provide DATC cadre with a discrete continuous geo-location tracking capability for DATC students as part of the student evaluation process. Cadre must be able to track and locate student’s 24-hours per day.
6.3.2.6 SharePoint and Historical Report.
The Contractor shall develop and market J7 services and products. The Contractor shall:
a) Provide input to the development of, and maintain the J7 SharePoint calendar and SharePoint pages.
b) Provide monthly input for the HT-JCOE Historical Report to document J7 achievements and challenges.
c) Routinely educate HT-JCOE staff and cadre as to the services and products J7 provides in support of instruction.
6.3.3 Logistics Support.
See Basic PWS 6.3.3.
6.3.3.1 Supply and Logistics Support.
The Contractor shall provide supply, logistics management, and property book support for HT-JCOE J4.
6.3.3.2 Purchase Capability Support.
The Contractor shall provide product purchase capabilities for training and training support activities. The Contractor shall:
a) Designate a point of contact to provide logistics manager with weekly purchase order status reports.
b) Ensure purchases are approved by the Government at the appropriate level based on total cost IAW with HT-JCOE J4 SOP.
c) Ensure final items selected are purchased by the appropriate HT-JCOE government employee.
d) Process purchase requests and approvals using the designated resource request form IAW HT-JCOE J4 SOP.
e) Reconcile completed purchases IAW HT-JCOE J4 SOP.
6.3.3.3 Property Inventories.
The Contractor shall conduct and support property inventories for all course training sites and HT-JCOE facilities. The Contractor shall
a) Coordinate pick-up and turn-in of equipment for all internal and external stakeholders and ensure documentation is completed at the time of the transaction.
b) Install and prepare specialized property identification markers for designated HT-JCOE equipment. Make appointments, prepare paperwork, and coordinate with Central Turn-in Point, contractor, course/section leads for property transactions.
c) Provide appropriate reports to the HT-JCOE Property Book Manager for accountability of equipment.
d) Maintain on hand stock of Government-owned equipment, material management, and supplies for issuance to HT-JCOE elements.
6.3.3.4 Hand Receipt Support.
The Contractor shall provide property book management support for HT-JCOE J4. The Contractor shall:
a) Maintain sub-hand receipt holder property accountability records. Prepare and forward transaction documentation to warehouse personnel for execution.
b) Document and conduct administrative equipment verification in HT-JCOE facilities and offsite locations.
c) Process and maintain J4 signature cards and updates.
d) Maintain training support team (TST) sub-hand receipts.
e) Conduct property inventories at all course training sites. Initiate property loss, damage, and destruction documents for hand receipt adjustments to be forwarded to the PBM for reconciliation.
f) Coordinate with courses and program personnel for ensuring all hand receipts are signed and up to date. Produce hand receipts for all property transactions on behalf of the government hand receipt holder.
6.3.3.5 Away-Trip Logistics Support.
The Contractor shall provide integral logistics support during course training exercises at away trip venues throughout western, southwestern, and mid-western states as designated in course training schedules.
6.3.3.6 Logistics Support Calendar.
The Contractor shall develop and maintain course training and support calendar execution plan.
6.3.3.7 Command Supply Discipline Program.
The Contractor shall review and annotate changes to course/section Command Supply Discipline Program Report.
6.3.3.8 GSA Vehicle Support.
The Contractor shall receive, inspect, inventory, load, unload, segregate, store, issue, and deliver documentation and supplies for approximately 165 GSA vehicles IAW HT-JCOE J4 SOP.
6.3.3.9 Facilities Support.
The Contractor shall provide facilities assistance support for HT-JCOE J4. The Contractor shall:
a) Support service order submission for all HT-JCOE facilities on Ft. Huachuca and Davis Monthan AFB.
b) Maintain Facilities Service order Tracking Log and conduct compliance visits to ensure work is performed.
c) Conduct bi-weekly logistics visits and inspections of HT-JCOE facilities on Davis Monthan AFB, and report requirements/concerns to HT-HJCOE J4 or designated representative.
d) Upload all inspection documents, checklists, and forms to HT-JCOE Automated Document Repository.
e) Support facility management with coordinating security access, managing Government Furnished Equipment, and completion of facilities cleaning team QC.
f) Requisition and stock custodial supplies to ensure facilities are adequately equipped.
g) Provide classroom equipment enhancement and associated reconfiguration capabilities for improving instructional venues.
6.3.3.10 Purchase Status Report.
The Contractor shall provide logistics manager with purchase order status reports on a weekly basis.
6.3.4 Training Operations Support.
The Contractor shall provide simulated ICF (S-ICF)/Operational Training Funds and S-ICF manager for HT-JCOE Military Source Operations courses. Issue S-ICF/Operational Training Funds to Category 1 & 2 MSO course students to use as a training aid which will be spent and accounted for in order to meet mandatory training objectives. The Contractor shall:
a) Account for S-ICF/Operational Training Funds for MSO students through the duration of training courses. S-ICF/Operational Training Funds are available for issue 24 hours prior to the scheduled disbursement time for each course.
b) Provide up to $1000.00 US dollars to DATC students at the start of each course.
c) Provide up to $500.00 US dollars to SOC students at the start of each course.
d) Issue S-ICF/Operational Funds to students IAW with course training schedule and IAW HT-JCOE S-ICF OSOP.
e) Receive excess/unused funds from students at the end of each training course IAW with HT-JCOE S-ICF OSOP.
f) Account for Funds and property purchased by students during exercises are for IAW with HT-JCOE S-ICF OSOP and course SOPs. (HT-JCOE S-ICF OSOP is classified SECRET // NOFORN.)
g) Train subordinate S-ICF account holders and claimants on proper use and accountability of fund.
h) Report Deviations from HT-JCOE S-ICF OSOP, orally and in writing, to the respective MSO course director within 24 hours of identification.
6.3.5 Operational Psychologist Support.
The Contractor shall provide credentialed Operational Psychologists for MSO training course exercise support. The Government will provide actual support dates and locations NLT 45 days before the required performance. The Contractor shall:
a) Support exercises for a minimum of 8 hours per day and outside of normal business hours, based on specific exercise requirements.
b) Provide constructive verbal feedback to students and verbal and/or written feedback to cadre after exercise role playing events on observable student behavior throughout specific training events involving stressful and challenging situations.
c) Provide verbal and/or written recommendations to MSO course cadre on ways students can improve performance when faced with stressful and challenging situations.
6.3.6 Graphic Support.
Not Applicable.
6.3.7 Information Systems Direct Support to Training.
See Basic PWS Section 6.3.7.
6.3.7.1 Information Technology Support.
The Contractor shall provide Information Technology support for HT-JCOE J6; information technology support and products, including, but not limited to system administrator support, technical guidance, technical design, account creation, post-production software support, code evaluation, trouble ticket remedies, multi-media/web support, web application content, conflict resolution, and content criteria.
This is the start of the file's text. The full file is on GovTribe.
File details come from the government source that posted it. Updated .