ATT_0008_QUALITY_ASSURANCE_SURVEILLANCE_PLAN_(QASP).pdf
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- Attached to
- Contractor Logistics Support Federal contract opportunity
- Solicitation number
- W15QKN-17-R-0006
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Attachment 0008 Quality Assurance Surveillance Plan (QASP)
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Text version
Base Contract – CLS SUPPORT 1/20/17
Attachment 8: Quality Assurance Surveillance Plan (QASP)
PERFORMANCE REQUIREMENTS SUMMARY/QUALITY ASSURANCE SURVEILLANCE PLAN
Performance Requirement
Performance Measure
Performance Standard Acceptable Performance
Level
(APL)
Method of
Surveillance
Compliance (Exceeded, Met or Partially Met)
Fielding and Retrograde Support to include System Integration and Installation
Timeliness
Quality
Effectiveness
All fielding, retrograde support, system integration and installation will be met.
All fielding, retrograde support, system integration and installation work shall correlate with the required standards.
All fielding, retrograde support, system integration and installation shall be provided as directed by the Government
No deviation.
100% compliance.
COR/ACOR
Review
Training Effectiveness
All training shall be provided as specified in PWS.
Trained personnel shall pass examination and be capable to work independently without error.
Documentation updates
Accuracy
Documentation will be typographically and technically error free.
100% error free. COR/ACOR
Customer Support Effectiveness All work will be completed accurately.
No deviation. COR/ACOR
Personnel Documentation
Completeness All deployment eligible personnel shall possess valid passports, appropriate visa and immunizations within 90 days of task order award or new personnel hiring action, as applicable.
No deviation. COR/ACOR
Inspection and Maintenance
Completeness
Timeliness
The quality of the equipment repair shall correlate with the required system technical documentation.
The equipment shall not leave the maintenance facility without being fully repaired to meet the complaint.
100% of all performance objectives will be met.
Downtime on any given system NTE system specification.
Inventory Management
Completeness
Documentation will reflect the stock on-hand
5% errors allowed
COR/ACOR
Review on-site quarterly
Property Management Plan
(PMP)
Address all functional areas of FAR 52.245-1(f)(1)
100% Compliance
IA workforce personnel trained IAW DoD and Army Policy
Effectiveness Submitted by the Contractor within 30 calendar days of contract award
100% Received by the COR, evaluated by the supporting
OPSEC
officer
Met
Contractor provided iWATCH training to all personnel
Completeness Training report from the prime Contractor within 30 calendar days of contract award
90% COR Met
OPSEC SOP/Plan Completeness Submitted by the Contractor within 90 calendar days of contract award
Comply with
CDRL
requirement
Received by the COR, evaluated by the supporting
OPSEC
officer
Met
Access to classified information and spaces restricted to properly cleared personnel
Completeness Submitted Monthly Incident Report by the Contractor
100% COR in coordination with unit info security officer
Met
Threat Awareness Reporting Program (TARP) training to all personnel IAW
AR 381-12
Completeness Contractor submission of certificates of training
100% COR Met
Trafficking in Persons
IAW FAR 52.222-
50 Contractor Requirements:
The Contractor shall-
Notify its employees of
(i) The U.S.
Government’s Zero Tolerance policy.
(ii) Actions that will be taken against employees for violations of this policy.
(2) Take appropriate action.
Completeness Validate that the Contractor:
(1) Conducted training or kept records with employee signature as understanding of U.S. Zero Tolerance policy.
(2) Has a documented list of what the Contractor cites as appropriate actions to violations.
(3) Documented the number of violations to date (if any).
(4) Documented actions taken.
100% compliance required due to U.S. Zero Tolerance policy.
Conduct periodic inspection
IAW COR
surveillance schedule.
(1)Review meeting/ training /signature records as proof of Contractor to employee notification.
(2)Validate actions taken by the Contractor are documented and if employees are found to be in violation-matches those in
FAR 52.222-
50 (e)(1).
(3) Review violations and document Contractor actions.
Met The Contractor’s failure to comply with this FAR clause may result in:
(1) Requiring the Contractor to remove an employee from the performance of this contract.
(2) Requiring the Contractor to terminate a subcontract.
(3) Suspension of contract payments.
(4) Loss of award fee.
(5) Termination of contract for default or cause.
(6) Suspension or debarment.
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