About this file

This Amendment One is a schedule update to RFP #31786-00187 issued by the State of Tennessee Department of Finance & Administration, Benefits Administration, which seeks a third-party administrator (TPA) for The Tennessee Plan, a self-insured supplemental medical insurance program for Medicare-eligible state retirees. The RFP was originally issued on September 23, 2025, with a pre-response conference scheduled for September 30, 2025, at 1:00 p.m. (Central Time). Prospective respondents must submit a Notice of Intent to Respond by October 1, 2025, at 2:00 p.m., with written questions and comments due by October 8, 2025, at 2:00 p.m. A second round of written questions, limited to five questions per respondent, is due by November 6, 2025, at 2:00 p.m. The State will respond to the first round of questions by October 30, 2025, and to the second round by December 3, 2025. Proposals are due by December 10, 2025, at 2:00 p.m., with technical response evaluations to be completed by January 15, 2026, and cost proposals opened and scored on January 16, 2026, at 2:00 p.m. Optional negotiations are scheduled for January 23-27, 2026, at 4:30 p.m., followed by a Notice of Intent to Award on February 26, 2026, at 2:00 p.m., with a protest period ending March 5, 2026. The contractor signature deadline is March 13, 2026, at 2:00 p.m.

The RFP utilizes a weighted scoring methodology allocating 10 points for general qualifications and experience, 40 points for technical qualifications and approach, and 50 points for cost proposals. The current incumbent is UMR, Inc., with the existing contract expiring on June 30, 2028. The plan currently serves approximately 48,059 members as of July 2025, representing consistent annual growth of 1,500-2,000 members, with claims history indicating annual costs increasing by approximately 4 percent. The selected contractor will be responsible for comprehensive administrative functions including weekly claims processing, member communications, call center services, subrogation recovery, and HIPAA compliance. Compensation will be structured through monthly per-member-per-month (PMPM) rates, with contract performance commencing January 1, 2027, through December 31, 2031, and extending through a claims run-out period ending December 31, 2033. Implementation activities are scheduled from April 2026 through December 2026, prior to the January 1, 2027, coverage start date.

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File Type Posted
31786-00187_TN_Plan_Release_3.pdf PDF
RFP_31786-00187_Amendment_Three.pdf PDF
31786-00187_TN_Plan_Release_4.pdf PDF
RFP_31786-00187_Appendix_7_7_Member_Demographics.xlsx XLSX spreadsheet
Appendix_7.4_HIPAA_Business_Associate_Assessment.xlsx XLSX spreadsheet
RFP_31786-00187_Amendment_5.pdf PDF
Appendix_7.5_Claims_History.xlsx XLSX spreadsheet
31786-00187_TN_Plan_for_posting.pdf PDF
Appendix_7.1_Plan_Document_for_The_Tennessee_Plan.pdf PDF
RFP_31786-00187_Amendment_Four.pdf PDF
RFP_31786-00187_Amendment_Two.pdf PDF
31786-00187_TN_Plan_Release_2.pdf PDF
RFP_31786-00187_Amendment_One_Schedule_Update.pdf PDF
Appendix_7.3_Benefits_Administration_834_Guidance_Manual_v5.pdf PDF
31786-00187_Digital_Submission_Instructions.pdf PDF
Appendix_7.2_Enrollment_History.xlsx XLSX spreadsheet
RFP_31786-00187_Draft_The_TN_Plan_Attachment_6.3_Cost_Proposal.xlsx XLSX spreadsheet
Appendix_7.6_Written_Q_and_C_template.pdf PDF
31786-00187_TN_Plan_Release_5.pdf PDF
Appendix_7.6_Written_Q_and_C_template.pdf PDF
Appendix_7.5_Claims_History.xlsx XLSX spreadsheet
31786-00187_TN_Plan_Release_2.pdf PDF
RFP_31786-00187_Amendment_Two.pdf PDF
31786-00187_Digital_Submission_Instructions.pdf PDF
31786-00187_TN_Plan_for_posting.pdf PDF
RFP_31786-00187_Appendix_7_7_Member_Demographics.xlsx XLSX spreadsheet
31786-00187_TN_Plan_Release_4.pdf PDF
Appendix_7.1_Plan_Document_for_The_Tennessee_Plan.pdf PDF
Appendix_7.3_Benefits_Administration_834_Guidance_Manual_v5.pdf PDF
RFP_31786-00187_Draft_The_TN_Plan_Attachment_6.3_Cost_Proposal.xlsx XLSX spreadsheet
Appendix_7.4_HIPAA_Business_Associate_Assessment.xlsx XLSX spreadsheet
Appendix_7.2_Enrollment_History.xlsx XLSX spreadsheet
RFP_31786-00187_Amendment_Three.pdf PDF
31786-00187_TN_Plan_Release_3.pdf PDF
RFP_31786-00187_Amendment_Four.pdf PDF
RFP_31786-00187_Amendment_Two.pdf PDF
31786-00187_TN_Plan_Release_2.pdf PDF
Appendix_7.1_Plan_Document_for_The_Tennessee_Plan.pdf PDF
Appendix_7.5_Claims_History.xlsx XLSX spreadsheet
Appendix_7.3_Benefits_Administration_834_Guidance_Manual_v5.pdf PDF
31786-00187_Digital_Submission_Instructions.pdf PDF
31786-00187_TN_Plan_for_posting.pdf PDF
RFP_31786-00187_Amendment_Three.pdf PDF
Appendix_7.4_HIPAA_Business_Associate_Assessment.xlsx XLSX spreadsheet
RFP_31786-00187_Appendix_7_7_Member_Demographics.xlsx XLSX spreadsheet
Appendix_7.6_Written_Q_and_C_template.pdf PDF
Appendix_7.2_Enrollment_History.xlsx XLSX spreadsheet
RFP_31786-00187_Draft_The_TN_Plan_Attachment_6.3_Cost_Proposal.xlsx XLSX spreadsheet
RFP_31786-00187_Amendment_One_Schedule_Update.pdf PDF
31786-00187_TN_Plan_Release_3.pdf PDF
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Text version

RFP #31786-00187 – Amendment One Page 1 of 2

STATE OF TENNESSEE

DEPARTMENT OF FINANCE & ADMINISTRATION, BENEFITS ADMINISTRATION

REQUEST FOR PROPOSALS #31786-00187

AMENDMENT #ONE

FOR ADMINISTRATIVE SERVICES ONLY TO

PERFORM AS THIRD-PARTY ADMINISTRATOR FOR

THE STATE’S THE TENNESSEE PLAN

DATE: October 29, 2025

RFP #31786-0087 IS AMENDED AS FOLLOWS:

1. This RFP Schedule of Events updates and confirms scheduled RFP dates. Any event, time, or date containing revised or new text is highlighted.

EVENT TIME

(central time zone)

DATE

1. RFP Issued

September 23, 2025

2. Disability Accommodation Request Deadline 2:00 p.m. September 29, 2025

3. Pre-response Conference 1:00 p.m. September 30, 2025

4. Notice of Intent to Respond Deadline 2:00 p.m. October 1, 2025

5. Written “Questions & Comments” Deadline

NOTE: Submit written questions and comments on Appendix 7.6 the written questions and comments template.

2:00 p.m.

October 8, 2025

6. State Response to Written “Questions & Comments”

October 30, 2025

7. Written “Questions & Comments” Deadline

ROUND 2

NOTE: Respondents may submit no more than five (5) questions to the State in the 2 nd round of Written Questions and Comments

November 6, 2025

8. State Response to Written “Questions & Comments” Round 2

December 3, 2025

9. Response Deadline 2:00 p.m. December 10, 2025

10. State Completion of Technical Response Evaluations

January 15, 2026

11. State Opening & Scoring of Cost Proposals 2:00 p.m. January 16, 2026

12. Negotiations (Optional) 4:30 p.m. January 23-27, 2026

RFP #31786-00187 – Amendment One Page 2 of 2

13. State Notice of Intent to Award Released and RFP Files Opened for Public Inspection

2:00 p.m.

February 26, 2026

14. End of Protest Period

March 5, 2026

15. State sends contract to Contractor for signature

March 6, 2026

16. Contractor Signature Deadline 2:00 p.m. March 13, 2026

2. RFP Amendment Effective Date. The revisions set forth herein shall be effective upon release. All other terms and conditions of this RFP not expressly amended herein shall remain in full force and effect.

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