Appendix_7.6_Written_Q_and_C_template.pdf

This file is a template for documenting written questions and comments related to the Request for Proposals (RFP) #31786-00187 issued by the State of Tennessee, Department of Finance and Administration, Division of Benefits Administration, for third-party administrator (TPA) services. The Appendix 7.6 Written Q and C template provides a structured format for bidders to submit inquiries and comments organized into three categories: General Questions (items 1-10), RFP Questions covering the Introduction through RFP Attachment 6.5 Score Summary Matrix (items 11-20), and Contract Questions addressing Section A Scope through HIPAA BAA requirements (items 21-30). The template allows respondents to reference specific RFP sections alongside their questions or comments and accommodates additional rows as needed for comprehensive clarification of proposal requirements.

This template serves as the official mechanism for bidders to seek clarifications during the RFP process for administering The Tennessee Plan, a self-insured supplemental medical insurance program for Medicare-eligible state retirees. The structured question format enables the State to systematically collect and address bidder inquiries related to general administrative matters, technical specifications outlined in the RFP attachments, and critical compliance requirements including HIPAA Business Associate Agreement terms. By utilizing this standardized template, the State ensures organized documentation of all Q&A activity prior to the December 10, 2025, proposal submission deadline, facilitating transparent communication and consistent information dissemination to all competing bidders throughout the procurement process.