NDOW Licensing System - RFP - Attachment 4.1.3 Calendar of Activities.docx

This is a Calendar of Activities attachment for the Nevada Department of Wildlife (NDOW) Licensing System RFP, detailing the annual operational schedule and key dates for the contractor responsible for managing licensing, registrations, and hunting/fishing activities. The calendar outlines approximately 80 major events occurring between December 2027 and October 2028, including vessel registration renewals (approximately 36,000 postcards), application periods for various hunts (Spring Turkey, Big Game, waterfowl, sage grouse, and dove), online testing and validation phases, drawing events, results releases, harvest questionnaire deadlines, and regulatory compliance activities. Critical regulatory deadlines are fixed dates that cannot be modified, while other activities such as reminder emails and testing periods offer flexibility. Key operational milestones include Spring Turkey application opening on January 19, 2028 with an January 31 deadline; Big Game application opening March 27, 2028 with a May 10 deadline; and multiple waterfowl and migratory bird application periods throughout the year. The contractor is responsible for system testing, configuration file updates according to Commission Regulations, processing approximately 62,000 mailed guidebooks, managing customer notifications via email and text, charging credit cards for fees, operating the Alternate Program for tag distribution, and maintaining interfaces with external systems including the Integrated Wildlife Violation Correction System (IWVCS) and Hunter Education Module.

The calendar does not specify pricing terms, set-asides, incumbent contractor information, or funding amounts. However, it demonstrates that the contractor must maintain continuous operational capability throughout the calendar year, with particular intensity during application and draw periods. The contractor shares certain responsibilities with NDOW and points of sale (POS) partners, particularly for testing, validation, and system interface operations. The calendar indicates that revenue processing and customer transaction management are critical functions, as credit card charges are processed immediately following draw results releases. The document reflects a complex regulatory environment with multiple Commission Meetings scheduled throughout the year to set seasons, quotas, and regulations that directly impact the licensing system's configuration and operational schedule.