DLM Attachment L-2_Vol_2_PPQ.docx

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Depot Level Maintenance (DLM) Support Services FRCSW, North Island, CA
Solicitation number
N6852021R0007
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About this file

This document contains a solicitation for depot level maintenance support services and a past performance questionnaire for an incumbent contractor. The solicitation seeks these services for Fleet Readiness Center Southwest in North Island, California. Services include aircraft, engine, and component maintenance, modification, and manufacturing. The anticipated single-award IDIQ contract would have cost-plus-fixed-fee and cost reimbursable contract line items. The period of performance is a five-year ordering period. The incumbent is Aircraft Readiness Alliance, LLC under contract N68936-17-C-0081. The past performance questionnaire requests information about the incumbent's previous contracts to aid in evaluation. Respondents are to return the questionnaire within two weeks to brandi.j.firestien.civ@us.navy.mil. Areas of evaluation include technical performance, management, and a summary question on future award.

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Text version

SECTION L – VOLUME 2

PAST PERFORMANCE QUESTIONNAIRE

Within 2 weeks from receipt of this questionnaire return this form to Ms. Brandi Firestien, at brandi.j.firestien.civ@us.navy.mil.

1. CONTRACTOR IDENTIFICATION

a. Contractor: _______________________

b. Program Title: _____________________

c. Contract Number: __________________

d. TO/DO Number: __________________

e. Type of Contract: ____________Percent Complete: ____________
f. Award Fee (if applicable): _________Percent of Award Fee Received: _________

Note: Whether identified or not, if you have any knowledge of other contracts for the identified contractor, you are requested to complete a questionnaire for each contract or subcontract similar to this acquisition.

2. RESPONDENT IDENTIFICATION

a. Name: ________________________________________________

b. Agency: _______________________________________________

c. Position: _______________________________________________

d. Relation to Program: _____________________________________

e. Phone/Fax Number/Email Address: _________________________

f. Date Questionnaire Completed: ____________________________

3. PROGRAM CHARACTERISTICS

3a. Please provide a short description of the subject contract.

3b. Please check those activities, which are applicable to your program

a. COMNAVAIRFORINST 4790.2 (series) Maintenance _________

b. Aircraft Maintenance _________

c. Aircraft subsystem, equipment or component Maintenance _________

d. Commercial Aviation Maintenance _________

e. Depot Level Maintenance _________

f. Airframe Modifications _________

g. Deploying and Managing Personnel under the Service Contract Act _________

h. Working at a Government site _________

i. Performing or managing at multiple sites _________

j. Servicing multiple type/model/series Aircraft _________

k. Aircraft Heavy Maintenance to include major aircraft repairs/inspections, engine, propeller and aircraft component overhaul, repair and configuration tracking. ________

l. Performing aviation maintenance as the Prime Contractor _________

m. Configuration Management of Aircraft and Aircraft Components. __________

n. Flight/Industrial Safety/Quality Assurance Management and Oversight of Field and Heavy Maintenance activities. ____________

o. Aircraft Strip and Paint _________

p. Support Equipment Maintenance _________

q. Aviation Life Support Systems Maintenance and Issue _________

r. Manufacture of items and component parts otherwise not available _________

s. In-service repair and all other categories of aircraft Depot Level Maintenance _________

t. Levels of Maintenance other than DLM _________

4. PERFORMANCE LEVELS

4.1 PERFORMANCE GRADES (Use these grades to provide the overall rating where requested below).

Exceptional - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

4.2 QUESTIONS

4.2.1. TECHNICAL AND QUALITY PERFORMANCE

a. What kind of technical performance problems or strengths were experienced by the contractor?

b. What was the cause of these technical problems or strengths?

c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's technical performance is rated ________________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.2 MANAGEMENT

4.2.2.1 MANAGEMENT RESPONSIVENSS

What was the contractor’s record of timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, engineering change proposals, or other undefinitized contract actions), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction?

4.2.2.2 SUBCONTRACT MANAGEMENT

What was the contractor’s success with timely award and management of subcontracts, including whether the contractor met or exceeded small business, small disadvantaged business, small business HUBZone, veteran-owned small business, service disabled veteran owned small business, women-owned small business participation and subcontracting goals?

4.2.2.3 PROGRAM MANAGEMENT AND OTHER MANAGEMENT

a. To what extent does the contractor discharge their responsibility for integration and coordination of all activity needed to execute the contract; identify and apply resources required to meet schedule requirements; assign responsibilities for tasks/actions required by contract; and communicate appropriate information to affected program elements in a timely manner?

b. What were the contractor’s risk management practices, especially the ability to identify risks and formulate and implement risk mitigation plans?

c. If applicable, identify and provide information on any other areas that are unique to the contract, or that cannot be captured elsewhere under the Management Assessment.

4.2.2.4 Overall Management Assessment

Overall, the contractor's management performance is rated____________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.5. OTHER. Is there any other information regarding this acquisition that you think would be helpful to our evaluation? If so please explain. Examples of additional information that could be helpful to our evaluation include information on (1) problems or strengths with regard to key personnel and (2) the kind of business relationship problems or strengths with regard to management of subcontracts, cooperation with business partners/customers, customer satisfaction, etc.

4.3 SUMMARY: If you had the option, knowing what you know today, would you (pick one), 1) definitely would not, 2) probably would not, 3) might, 4) might not, 5) probably would, 6) definitely would award this contract to this contractor, given the choice? Please explain.

Signature _____________________________________________ Date _____________ Please note that electronic signatures are acceptable. An e-mail from the originator of this document will suffice. Signatures (electronic or hand written) verify that the signatory completed this form and agrees with the information contained within it.

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