N6247017R4003_Amendment_0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amendment 0003

BASE OPERATIONS SUPPORT (BOS) SERVICES AT MARINE CORPS BASE (MCB) QUANTICO, VIRGINIA

This amendment issues to revise Section C, revise or provide attachments in Section J, and provide responses to requests for information.

(SEE CONTINUATION PAGE)

CS: Alex Cloud, thomas.cloud@navy.mil (757-322-8233)

1. CONTRACT ID CODE PAGE OF PAGES

J 1 184

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 30-Aug-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X N6247017R4003

X 9B. DATED (SEE ITEM 11)

23-Jul-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

30-Aug-2018

CODE

NAVAL FACILITIES ENGINEERING COMMAND

ATLANTIC

6506 HAMPTON BLVD

NORFOLK VA 23508-1278

N62470 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N6247017R4003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been modified:

BLOCK 14 CONTINUATION

The purpose of this amendment is to disseminate the below information.

1.) Section C – The below list of annexes were revised to provide further information or to more accurately reflect the requirements:

Annex 0401000 Annex 1501000 Annex 1502000 Annex 1503010 Annex 1503020 Annex 1503050 Annex 1800000

2.) Section J – The below list of attachments were revised or added to provide further information or to more accurately reflect the requirements:

J-4 J-0200000-14 J-0401000 J-1501000-03 J-1502000 J-1502000-03 J-1502000-12 J-1502000-31 J-1502000-31.a J-1502000-34 J-1503010-05 J-1503020 J-1503050

3.) Section J – Amendment 0003 pre-award inquiry responses.

(Additions are provided by the use of red font; deletions are indicated by the use of red strikethrough font.)

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

ANNEX 0401000

0401000 – Force Protection

Table of Contents

Spec Item Title

1 General Information

1.1 Concept of Operations

2 Management and Administration

2.1 Definitions and Acronyms

2.2 Personnel

2.2.1 Personnel Requirements

2.2.2 Employment Suitability and Qualifications

2.2.3 Psychological Testing Requirements

2.2.4 Pre-Employment Medical Examination

2.2.5 Physical Fitness Program

2.2.6 Uniforms

2.2.7 Grooming Standards

2.2.8 Security Clearance Requirements

2.2.9 Random Drug Screening Program

2.2.10 Training Requirements

2.3 Special Requirements

2.3.1 Authority

2.3.2 Communications Equipment

2.3.3 Security Vehicles

2.3.4 Government Security Force and Law Enforcement Agency Interface

2.3.5 Jurisdiction

2.3.5.1 Exclusive Jurisdiction

2.3.5.2 Concurrent Jurisdiction

2.3.5.3 Partial Jurisdiction

2.3.5.4 Proprietorial Interest Area

2.3.6 Use of Deadly Force

2.3.7 Disclosure

2.3.8 Inspections and Searches

2.3.9 General Orders of a Sentry

2.3.10 Standards of Conduct

2.3.11 Firearms Licensing and Permits

2.3.12 Safety Requirements

2.3.13 Weapons

2.4 References and Technical Documents

3 Recurring Work

3.1 Entry Control Point Services

3.1.1 Identification Checks

3.1.2 Commercial Vehicle Inspection

3.1.3 Emergency ECP Closure

3.2 Roving Guard Services

3.2.1 Exterior Patrol

3.2.2 Interior Patrol

3.2.2.1 Building Checks

3.2.2.2 Crowd Control

3.3 Dispatching Services

3.3.1 Alarm and Detection Systems Monitoring

Table of Contents

3.3.2 Video Surveillance Equipment Monitoring

3.3.3 Communications Monitoring

3.3.3.1 Telephone Communications

3.3.3.2 Radio Communications

3.3.4 Notification

3.4 Access Badge Management

3.5 Shipping and Receiving Clerk

4 Non Recurring Work

Spec Item

Title Description

1 General Information

The Contractor shall provide labor, management, supervision, tools, material, and equipment required to perform Force Protection at the National Museum of the Marine Corps (NMMC), Building 1775, Marine Corps Base Quantico (MCBQ), Virginia.

1.1 Concept of

Operations

The intent of 0401000 Force Protection is to specify the requirements for armed and unarmed security guard services to support the National Museum of the Marine Corps. This Force Protection technical specification is for guard services which were previously contracted for before the enactment of 10

USC 2465.

Item

Title Description

2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0401000-01.

2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to efficiently provide Force Protection operations.

2.2.1 Personnel

Requirements

The Contractor's personnel represent the Government and shall present a professional image at all times.

Informational Note: The Government has found on previous contract that the following guard personnel at the NMMC has maintained post security guard services at an acceptable level:

Alarm Monitor Sergeant (Supervisor) Alarm Monitor, Interior Rover (Main Entry) Alarm Monitor, Interior Rover (Lower Deck) Alarm Monitor, Interior Rover (Lower Deck) Alarm Monitor, Interior Rover (Upper Deck) Alarm Monitor, Security Control Center Alarm Monitor, Security Control Center Alarm Monitor, Exterior Rover Alarm Monitor, Perimeter Rover

2.2.2 Employment

Suitability and Qualifications

All Contractor personnel assigned guard duties shall meet the suitability criteria included in J-0401000-02. Employees not assigned to guard duties are not required to meet the same criteria, but as a minimum shall satisfy the security requirements specified in Annex 2.

2.2.3 Psychological

Testing Requirements

The Contractor shall provide psychological pre-employment testing to identify psychological conditions or patterns of behavior that are critical in determining occupational suitability.

Psychological testing shall comply with the requirements listed in J-0401000-03. The Contractor shall provide supporting documentation of completed psychological exams upon request per Section F.

2.2.4 Pre-Employment

Medical Examination

All Contractor personnel assigned guard duties shall successfully complete a pre-employment physical examination performed by a licensed health care professional. The examination shall evaluate the applicant’s ability to successfully perform moderate to arduous physical exertion. The following medical requirements apply to all applicants: good near and distant vision, ability to distinguish basic colors, and ability to hear the conversational voice. The Contractor shall provide supporting documentation of completed physical exams upon request per Section F.

2.2.5 Physical Fitness

Program

The Contractor shall develop and maintain a physical fitness program for all guards. At a minimum, the physical fitness program shall include a requirement to semi-annually test an employee’s upper body strength, endurance and flexibility as described in J-0401000-04. The Contractor shall provide physical fitness test records upon request per Section F.

2.2.6 Uniforms All Contractor employees assigned to a guard position shall wear the appropriate uniform and uniform equipment for duties

Item

Title Description assigned. Uniform to be "5.11" in style Law Enforcement/Security Guard, black polo shirt, short sleeve spring/summer, and long sleeve button fall winter, tan cargo pants, and black boots.

Inclement weather outer wear must compliment this uniform.

Guard "duty belt" will consist of certified non-lethal weapons such as OC Spray, ASP Baton, handcuffs, flashlight, radio, holster and magazines as required. Logos and illustrations to be affixed according to Federal Law and Virginia's DCJS requirements. If the KO or COR deems any part of the uniform “unserviceable”, the Contractor shall provide a replacement item to that individual.

No mixing of components of different uniforms or civilian clothing will be permitted. The Contractor shall submit samples for approval before purchasing uniform and uniform equipment under this contract as per Section F.

2.2.7 Grooming

Standards

Guards shall have a neatly groomed appearance while on duty.

Grooming standards are based on several elements including neatness, cleanliness, safety, professional image, and appearance.

Grooming requirements are described in J-0401000-05.

2.2.8 Security

Clearance Requirements

Not required for this post.

2.2.9 Random Drug

Screening Program

The Contractor shall establish a Random Drug Screening Program per Executive Order 12564 for all guard personnel and other sensitive positions identified per Civilian Personnel Instruction

792. The Contractor shall provide Drug Screening and Testing Reports upon request per Section F.

2.2.10 Training

Requirements

The Contractor shall provide training to all personnel assigned guard duties in accordance with OPNAVINST 5530.14 as listed in J-0401000-06.

All guards shall be weapons qualified, whether standing an armed or unarmed guard post in accordance with OPNAVINST 3591.1 current version.

The Contractor shall develop and implement a Training Plan. The Training Plan shall be submitted per Section F. The Contractor may be required to revise and update the training plan during the contract period to accommodate changes in operational requirements.

Contractor personnel performing guard services shall meet existing training and qualifications mandated by the state in which the duties will be performed. Training requirements can be found on the Virginia Department of Criminal Justice Services (DCJS) licensing/regulation, https://www.dcjs.virginia.gov/licensure-and-regulatory-affairs/armed-security-officer. The entry-level training consists of 50 – 53 hours for the Initial Registration.

All training records, all training certificates, and Small Arms Qualifications Record (OPNAV 3591/1) shall be made available upon request per Section F. The Contractor shall maintain individual training records and provide notifications in accordance

Item

Title Description with OPNAVINST 3120.32 series and other Navy training directives.

2.3 Special

Requirements

2.3.1 Authority The Contractor has no arrest or law enforcement authority. The Contractor’s authority is limited to detainment of personnel suspected of violating laws, rules, or regulations. While on duty, Contractor personnel invoking the right to make a citizen’s arrest as defined by laws of the State of Virginia is out of the scope of this contract.

2.3.2 Communications

Equipment

Communications equipment provided by the Contractor shall be able to compatible with the current communications equipment used by interacting enforcement groups, e.g., military police and local Government police. Communication frequencies shall be safeguarded by the Contractor and used only in the performance of force protection operations.

2.3.3 Security Vehicles The Contractor shall provide security vehicles for the performance of security operations. Vehicles shall be capable of operation on all terrain in assigned patrol areas. Contractor security vehicles shall be marked and equipped in accordance with state and local requirements. Absent of specific state or local guidance, vehicles shall be identifiable as a security vehicle, clearly marked on both sides in block letters at least four inches in height and equipped with adequate signal lights.

The operation of security vehicles shall conform to installation, state, and local traffic laws.

2.3.4 Government

Security Force and Law Enforcement Agency Interface

The Contractor shall interface with other Government Security Force personnel, consisting of military, civilian, or a combination thereof, and may be required to interface with Federal, state, and local law enforcement agencies. Other Government Security Force personnel perform a broad range of services, including law enforcement, Explosive Ordnance Disposal, and handling of Military Working Dogs (MWDs). Federal, state, and local law enforcement agencies may include: Federal Bureau of Investigation, Secret Service, and local Police Department.

2.3.5 Jurisdiction The Commanding Officer of an installation has defined Federal jurisdiction limitations. These limits refer to geographic areas in which law enforcement, investigative agency, court, or security force may exercise its authority. There are four types of jurisdiction as follows:

2.3.5.1 Exclusive

Jurisdiction

Exists when the Government possesses, by whatever method acquired, all of the authority of the State, and in which the State concerned has not reserved to itself the right to exercise any of the authority concurrently with the Government, except the right to service civil or criminal processes in the area. State laws are enforced on the base only under the Assimilative Crimes Act

18USC13.

2.3.5.2 Concurrent

Jurisdiction

Exists when, in granting to the Government authority, which would otherwise amount to exclusive jurisdiction over an area, the State reserves to itself the right to exercise, concurrently with the

Item

Title Description

United States, all of the same authority.

2.3.5.3 Partial

Jurisdiction Exists when the Government has been granted authority over an area in the State, but where the State has reserved to itself the right to exercise by itself or concurrently with the Government other authority constituting more than merely the right to serve civil or criminal processes in the area; for example, the right to tax private property.

2.3.5.4 Proprietorial

Interest Area

Exists when the United States has acquired an interest in, or title to, property but has no legislative jurisdiction over the property.

Congress has not authorized federal prosecution for most ordinary crimes committed on such property.

2.3.6

Use of Deadly Force

The use of deadly force is justified only under conditions of extreme necessity and then only as a last resort when all lesser means have failed or cannot be reasonably used, as set forth in DoD Directive 5210.56 and SECNAVINST 5500.29.

2.3.7 Disclosure The Contractor shall not disclose or cause to be disseminated any information concerning the operations of the installation which could result in or increase the likelihood of the possibility of a breach of the installation’s security or interrupt the continuity of its operations.

2.3.8 Inspections and

Searches

The Contractor’s authority to physically examine vehicles and other property is limited to conducting inspections. Appropriate law enforcement personnel shall be contacted when the need for a search arises as a result of the discovery of contraband during an inspection. The Contractor is prohibited from conducting a search.

2.3.9 General Orders

of a Sentry

The Contractor’s guard personnel shall comply with the following General Orders:

1. Take charge of this post and all government property in view.

2. Walk my post in a military manner, keeping always on the alert and observing everything that takes place within sight or hearing.

3. Report all violations of orders I am instructed to enforce.

4. Repeat all calls more distant from the guardhouse than my own.

5. Quit my post only when properly relieved.

6. Receive, obey, and pass on to the sentry that relieves me, all orders from the Supervisor, and any emergency orders from the Security Manager and Campus Manager only.

7. Talk to no one except in the line of duty.

8. Give the alarm in case of fire or disorder.

9. Call the Supervisor in any case not covered by instructions.

2.3.10 Standards of

Conduct

The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for taking such disciplinary action as needed. The Contractor shall adhere to standards of conduct included in J-0401000-07. Contractor employees shall display a friendly, helpful attitude when dealing with the public. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct. The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government.

2.3.11 Firearms All guards shall be weapons qualified, whether standing an armed

Item

Title Description

Licensing and Permits or unarmed guard post.

The Contractor shall ensure each guard required to carry a firearm complies with all current state and local firearms licensing, and permit requirements. All guards shall meet the firearms licensing and permit requirements established by the State of Virginia and shall meet the licensing and qualification standards identified in Business and Professions Code. Appropriate state documentation shall be carried by each guard while on duty. The Contractor shall provide copies of licensing and permits upon request per Section F.

2.3.12 Safety

Requirements

The Contractor shall comply with accepted industry safety standards, and applicable safety precautions and guidelines listed in J-0401000-08.

2.3.13 Weapons The Contractor shall provide weapons that meet the criteria listed in J-0401000-09. Weapons provided to armed security guards shall be consistent in manufacturer, model, and caliber. Additional weapons and ammunition needed by the Contractor to support weapons training and surge requirements are the responsibility of the Contractor. The Contractor shall provide each individual assigned as an armed Security Guard with an appropriate weapon(s). Armed security guards shall carry only those type weapons for which they were trained and qualified. Use of privately owned weapons is prohibited. Armed security guards shall be trained on and qualified with the type weapon that they are issued. The Contractor is responsible for security of all ammunition. Each Security Guard shall be issued sufficient ammunition for a full magazine in the weapon and two full spare magazines. Spare ammunition magazines shall be carried in an ammunition pouch on the guard’s belt. The duty weapon shall be carried loaded with Safety on.

Weapons are to be issued to the guard and returned to the arms/ammunition storage facility at the end of each guard’s shift.

Weapons shall be stored in the Contractor-provided storage locker in the arms/ammunition storage facility on the installation.

Weapons shall not be transported on and off-base by the armed security guards.

The Contractor shall provide qualified trained supervisors who are qualified to the Armorer Personnel Qualification Standards (PQS) and Armorer Clearing Barrel PQS per NAVEDTRA 43100-6H to issue and receive weapons for all Contractor personnel and operate the arms/ammunition storage facility.

Weapons or weapons qualification are not required for Project Manager and administrative positions.

2.4 References and

Technical Documents

References and Technical Documents are listed in J-0401000-10.

Item

Title Performance Objective

Related Information Performance Standard

3 Recurring Work

The Contractor shall provide force protection operations to ensure security and safety for personnel, property, facilities, and assets.

The Contractor shall comply with all Federal, state, and local statutes and regulations, and with DoD policies, instructions and guidance listed in J- 0401000-10 as applicable.

Post manning requirements are summarized in J- 0401000-11. Total watchstanding labor hours are the same for each FPCON; however, Contractor guard personnel are normally assigned to support FPCON B requirements.

The Contractor shall comply with Post Orders listed in J-0401000-12 and with applicable SOPs listed in J-0401000-13.

During emergencies, including those which cause an increase in FPCON or due to changes in security priorities, the Government reserves the right to direct the use of Contractor resources to include temporary elimination of some posts and patrols and reassignment of guards to other duties as necessary at no additional cost to the Government. Upon notification of a change in FPCON or a change in security priorities from the KO, the Contractor shall immediately realign guard force personnel to meet the post manning requirements specified for the applicable FPCON. Surge requirements, which cannot be accommodated by temporary reassignments, will be handled within the

Security operations are performed per SOPs and Post Orders and are in compliance with Federal, state, and local statutes, DoD regulations, and local instructions and directives.

Personnel, property, facilities, and assets are safe and secure.

Item

Title Performance Objective

Related Information Performance Standard provisions of this contract.

The Government will conduct random security exercises per local instructions and directives.

3.1 Entry

Control Point (ECP) Services

The Contractor shall provide entry control point services to ensure unauthorized personnel, property, equipment, vessels, or vehicles are deterred and denied facility ingress and egress.

The Contractor shall conduct entry control point services per Post Orders and SOPs.

Informational Notes:

Rendering salutes, though not required, are considered a show of respect for the officer rank.

The Contractor shall operate the entry control point x-ray machine and magnetometer randomly three times per day, every day.

Ingress and egress to facilities only by authorized personnel, property, equipment, vessels, or vehicles is maintained.

No prohibited weapons or contraband make it through the screenings.

3.1.1 Identificatio

n Checks

The Contractor shall perform identification checks to ensure only authorized personnel and vehicles are allowed access to the facility.

The Contractor shall conduct inspections of personnel and vehicle identification per Post Orders and in accordance with the current FPCON prior to granting or denying access to the facility.

All fraudulent personnel and vehicle identification are detected and reported immediately.

Access by unauthorized personnel and vehicles shall not exceed four occurrences per year in controlled access areas.

Access by unauthorized personnel and vehicles shall not exceed one occurrence per year in restricted areas.

3.1.2 Commercial

Vehicle Inspection

The Contractor shall perform inspections to ensure only authorized commercial vehicles and cargo are allowed access to the facility.

The Contractor shall conduct inspections of commercial vehicles per Post Orders and SOPs.

Authorized cargo includes property listed on a bill of lading or shipping documents, and tools, equipment, materials, or supplies used to provide services.

Access by unauthorized commercial vehicles and cargo shall not exceed two occurrences per year.

Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall provide training and any necessary certifications will be obtained to all guards assigned to operate any specialized equipment required to facilitate vehicle inspections.

3.1.3 Emergency

ECP Closure

The Contractor shall execute emergency ECP closure procedures during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels, or vehicles is denied.

The Contractor shall be responsible for deploying applicable ingress and egress control mechanisms as indicated in the Post Orders and in accordance with applicable SOPs during emergency situations or when instructed by the Government or other NMMC authorized official.

Emergency ingress and egress denial procedures are executed within five minutes of time of incident or notification.

3.2 Roving

Guard Services

The Contractor shall provide roving guard services that monitor facilities to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

Guards shall take intervention measures as appropriate within limits of authority.

The Contractor shall comply with Roving Alarm Monitor per Post Orders and with applicable.

All observed security breaches and criminal or suspicious activities are reported to dispatch within the specified time.

Security breaches not identified by the Contractor shall not exceed limits as specified.

3.2.1 Exterior

Patrol

The Contractor shall monitor perimeters to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct perimeter patrol per Post Orders and SOPs.

Perimeters are checked as specified.

All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.

Security breaches not identified by the Contractor shall not exceed

Item

Title Performance Objective

Related Information Performance Standard two occurrences per year.

3.2.2 Interior

Patrol

The Contractor shall monitor interior patrol areas to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct interior patrol per Post Orders and SOPs.

Interior patrol areas are checked as specified.

All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.

Security breaches not identified by the Contractor shall not exceed one occurrence per year.

3.2.2.1 Building

Checks

The Contractor shall physically check designated buildings to ensure unsecured buildings are detected and reported in a timely manner.

The Contractor shall conduct scheduled and unscheduled physical and visual inspections of designated buildings per Post Orders and SOPs.

Building check sheets shall be submitted per Section F.

Designated buildings are checked as specified.

Buildings found unsecured are reported to dispatch within two minutes of discovery.

3.2.2.2 Crowd

Control

The Contractor shall provide crowd control services to ensure order and discipline are maintained.

The Contractor shall provide crowd control services per Post Orders and SOPs.

Response to crowd control services are provided within five minutes of request.

No damage to property or injury to personnel due to Contractor negligence.

3.3 Dispatching

Services

The Contractor shall provide dispatching service for security operations to ensure calls are received, responded to, logged, and notifications

The Contractor shall receive calls, monitor systems and radio transmissions, perform required notifications, record all dispatch activity, and support field operations.

Dispatch services are performed, responded to, and completed within the specified time.

Chain of

Item

Title Performance Objective

Related Information Performance Standard completed in a timely manner.

The Contractor shall maintain sufficient staff to support operations 24 hours a day, seven days a week and meet response requirements. Dispatch logs shall be immediately accessible to the Government at all times.

Command and interagency notifications are completed as required.

3.3.1 Alarm and

Detection Systems Monitoring

The Contractor shall monitor alarm and detection systems to ensure the appropriate emergency response is dispatched to all received alarms in a timely manner.

The Contractor shall monitor alarm and detection systems per Post Orders and SOPs.

The Contractor shall monitor fire, security, and industrial alarms located in the Dispatch Center.

The appropriate emergency response for alarms received by the Dispatch Center is dispatched within 45 seconds of receipt.

3.3.2 Video

Surveillance Equipment Monitoring

The Contractor shall monitor video surveillance equipment for security breaches and criminal or suspicious activities to ensure the appropriate emergency response is dispatched in a timely manner.

The Contractor shall monitor video surveillance equipment per Post Orders and SOPs.

The appropriate emergency response for all observed security breaches and criminal or suspicious activities are dispatched within 45 seconds of discovery.

3.3.3 Communicat

ions Monitoring

The Contractor shall monitor, acknowledge, and record all information obtained or communicated from telephone calls and radio traffic to ensure accurate relay of information in a timely manner and adequate records of dispatch and response activity are maintained.

The Contractor shall provide communications monitoring per Post Orders and SOPs.

Records must be maintained for a period of three years.

The Contactor shall manage and maintain a Government-furnished records system. Records will be maintained in electronic format with extensive search capability by incident type, type of emergency response, date, time, and location. The records system shall be immediately accessible to the Government at all times.

Communications monitoring is performed and documented within the specified time.

Communication support and notifications are accurate and completed as required.

3.3.3.1 Telephone The Contractor shall The Contractor shall All seven-digit

Item

Title Performance Objective

Related Information Performance Standard

Communicat ions answer all telephone calls and effect the appropriate action to ensure accurate information is obtained and adequate records of activity are maintained.

provide telephone communications per Post Orders and SOPs.

Calls received on seven-digit emergency and 911 lines shall be considered an emergency. Emergency lines shall be answered immediately.

emergency and 911 lines will be answered within 3 rings of receipt.

Non-emergency lines will be answered within 30 seconds of receipt.

There are no more than two occurrences of failing to obtain accurate information per month.

There are no more than two occurrences of failing to record adequate information per month.

3.3.3.2 Radio

Communicat ions

The Contractor shall monitor and acknowledge radio traffic and effect the appropriate action to ensure accurate communication of information between appropriate parties and adequate records of activity are maintained.

The Contractor shall provide radio communications per Post Orders and SOPs.

Radio communications are acknowledged when the Contractor communicates receipt of transmitted information back to the appropriate party.

Appropriate first responders are dispatched within one minute of receipt of emergency calls and within five minutes of receipt of non-emergency calls.

Radio communications shall be acknowledged within 15 seconds of receipt.

There are no more than two occurrences of failing to communicate accurate information per month.

Item

Title Performance Objective

Related Information Performance Standard There are no more than two occurrences of failing to record adequate information per month.

3.3.4 Notification The Contractor shall

notify appropriate command elements of emergency response information to ensure the chain of command maintains operational and situational awareness.

The Contractor shall provide appropriate notification per Post Orders and SOPs.

Appropriate command elements include Fire Chief, Security Officer, Security Manager NMMC, Campus Manager, Prince William County Police, and USMC Military Police.

The Alarm Monitor Sergeant shall ensure to provide copies of all post Security Activity Logs and Security Incident Reports by the end of the last shift per Section F.

Notifications are made in accordance with the Post Orders and SOPs.

There is no more than one occurrence of failing to meet the SOP standards per month.

3.4 Access

Badge Management

The Contractor shall manage NMMC Badge Station to allow for ease of identification of staff, vendors, contractors, and visitors.

The Contractor shall provide appropriate photo identification badges to identify personnel requiring access to back of house spaces. The Contractor shall also manage the roster of personnel and periodically verify and validate the accuracy of the roster.

All personnel within the non-public areas of the NMMC shall have a badge.

Personnel no longer employed at the NMMC shall be deleted from the list and badges recovered.

Visitors shall be properly badged with temporary badges which will be recovered at the end of their

Identification documents issued only to authorized personnel.

There are no more than two identification badges issued to unauthorized personnel per year.

Item

Title Performance Objective

Related Information Performance Standard visit.

3.5 Shipping

and Receiving Service

The Contractor shall provide shipping and receiving services to ensure proper receipt, storage, and issuance of shipment to the customer.

The Contractor shall comply with procedures per DoD 4140.1-R, "DoD Supply Chain Materiel Management Regulation” and DODI 4525.08, “DoD Official Mail Management”.

The Contractor shall develop and implement standard operating procedures (SOP) for shipping and receiving services provided, to include, as a minimum, receiving, sorting, and inspecting shipment, ensuring that goods are appropriately identified for routing to departments within the organization, maintaining storage of shipment in loading dock area, conducting physical inventory, examines incoming shipments, processing receipt and issue documentation, verifying the correctness of incoming shipments by comparing items and quantities received against bills of lading, invoices, manifests, storage receipts or other records, and providing temporary storage for customer shipment.

The Contractor shall submit SOPs per Section F.

The Contractor shall provide dock landing access for incoming shipment pickup and outgoing shipment drop-off by customers, and a customer service between the hours of 0700 to 1530 daily, Monday through Friday.

Shipments are processed as specified.

No personnel injury or damage to shipments due to Contractor negligence.

Documentation is current, accurate and complete.

SOPs are complete and current.

Item

Title Performance Objective

Related Information Performance Standard

Informational Note:

Historically one (1) full time employee has met the requirements.

Item

Title Performance Objective Related Information Performance Standard

4 Non- Recurring Work

Non-recurring work may be ordered utilizing the FedMall in accordance with Section H or on a task order in accordance with the ORDERING clause in Section G. The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order.

Refer to Non-recurring ELINs for task listings, descriptions and related requirements. All periods of performance are measured from issue date of order to acceptance of the work.

Performance Standards for Non-recurring work will be the same as those in Spec Item 3 where applicable.

ANNEX 1501000

1501000 – Facility Management Table of Contents

1 General Information

1.1 Concept of Operations

2 Management and Administration

2.1 Definitions and Acronyms

2.2 Personnel

2.2.1 Certification, Training, and Licensing

2.3 Special Requirements

2.3.1 System Access

2.3.2 System Training

2.3.3 Access to IT/OT Systems

2.4 References and Technical Documents

3 Recurring Work

3.1 Infrastructure Condition Assessment Program (ICAP) Services

3.1.1 Inventory Management

3.1.2 Condition Assessment (Dynamic)

3.2 Control Systems

3.2.1 Information Technology (IT) Systems, Software and Equipment

3.3 Work Order Tracking

4 Non-Recurring Work

1501000 – Facility Management

Item

Title Description

1 General Information The Contractor shall provide all labor, management, supervision, tools, materials, and equipment necessary to perform facility management services at the Marine Corps Base, Quantico, Virginia

1.1 Concept of Operations The intent of 1501000 Facility Management is to specify the requirements for facility planning and asset management services including, but not limited to, Condition Based Maintenance Management (CBMM) / Infrastructure Condition Assessment Program (ICAP) support, and Control Systems and work order tracking.

Item

Title Description

Definitions and Acronyms are listed in J-1501000-01.

2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to provide facility management services.

2.2.1 Certification, Training, and Licensing

Personnel operating Building Control Systems shall be trained and certified Building or Utility Systems Automation Systems Technician and complete DOD Cyber Awareness training and complete a SAAR-N. DOD Cyber Awareness training must be completed annually.

The Contractor shall submit proof of all certification, training, and licensing requirements per Section F.

2.3 Special Requirements

2.3.1 System Access The Government will provide access to the following systems:

USMC MAXIMO

The Contractor shall submit a complete list of personnel requiring access to these systems per Section F. The Contractor shall provide information on each employee as required by Government information technology personnel.

Additional information regarding USMC MAXIMO data requirements and account access are provided in J-0200000-11 and J-0200000-12.

2.3.2 System Training The Government will provide training on the systems identified above. In addition, the Government will provide technical assistance to the Contractor’s functional systems manager for five working days prior to full performance start date.

Periodically, the Government will provide no-cost training on new systems and system enhancements to a limited number of Contractor personnel who are expected to provide training to remaining Contractor personnel. The Contractor shall send employees to Government-directed training on forthcoming systems either on-site or at a location specified by the Government. All costs of attendance at either on-site or off-site training, including, but not limited to, wages, travel, and per diem shall be borne by the Contractor.

2.3.3 Access to Navy/Marine

Corps IT/OT Systems

Contractor personnel accessing Navy/Marine Corps IT/OT systems must be U.S. Citizens with a favorable determination and/or security clearance eligibility per Specification 0200000, Spec. Item 2.8 and complete Cyber Security Awareness Training and sign a Systems Authorization Access Request (SAAR-N). DOD Cyber Awareness training must be completed annually.

2.3.4 Facility Investment

Strategy

The Contractor shall engage in Marine Corps Base Quantico facility investment strategy to provide efficient and effective facilities that directly support mission readiness at the lowest

Item

Title Description possible life cycle cost, while maintaining fully functional capabilities.

2.4 References and Technical

Documents

References and Technical Documents are listed in J-1501000- 02.

Item Title

Performance Objective Related Information

Performance Standard

3 Recurring Work

The Contractor shall provide facility management services to ensure real property infrastructure supports installation mission requirements.

The facility inventory is provided in J-1501000-03.

The Contractor shall be knowledgeable of and comply with installation facility management reporting and coordination requirements.

Facility management services are performed as specified.

Facility management services are completed within the specified time.

3.1 Infrastructur

e Condition Assessment Program

(ICAP)

Services

The Contractor shall perform ICAP services to ensure accurate asset inventory and condition information.

As part of CBMM, the Contractor shall perform ICAP services by maintaining an accurate asset inventory within USMC MAXIMO, and performing periodic condition assessments.

Current equipment and systems inventories are provided in J-1502000-07 through J-1502000-28.

An initial asset inventory will be available in USMC MAXIMO at contract start.

USMC MAXIMO

asset data is complete and accurate.

Asset condition assessment is complete and accurate.

USMC MAXIMO

data is updated within the specified time.

3.1.1 Inventory

Managemen t

The Contractor shall manage asset inventory to ensure accurate asset information.

The Contractor shall be responsible for all changes to asset inventory updates within USMC MAXIMO including adding, deactivating, and updating assets.

The Contractor is responsible for updates to asset data for all facilities and equipment regardless of whether or not they are maintained under this contract.

For assets installed, removed, or replaced outside of this contract, the Contractor shall receive and validate inventory information provided by the Government and update asset data within.

USMC MAXIMO

asset data is updated within 10 days of identification or notification of change.

Asset data fields required in USMC MAXIMO are complete and accurate.

Item Title

Performance Objective Related Information

Performance Standard

The Contractor shall update USMC MAXIMO upon identification of discrepancies in inventory (e.g. assets with incorrect data elements, assets that no longer exist, or assets found that are not within current inventory).

The Contractor shall submit a Summary of USMC MAXIMO Asset Changes report per Section F.

The Contractor shall ensure that assets are properly tagged. The format for asset tags and guidance on assets that require tagging are in J- 1501000-04.

Required data fields for updates to asset information are indicated in J-0200000- 08.

The Government will provide format requirements for nomenclature of assignment of new asset numbers.

The process for providing USMC MAXIMO asset updates are specified in Spec Item 2.6.6 in Annex 0200000.

3.1.2 Condition

Assessment (Dynamic)

The Contractor shall assess and document asset condition for dynamic equipment to ensure accurate condition information is available for

CBMM.

The Contractor shall perform condition assessments on all equipment maintained under the Preventive Maintenance (PM) specified in 1502000, Facility Investment to support ICAP and CBMM.

The Contractor shall assess equipment condition annually and document the characteristic meter readings

Characteristic Meter Reading updates for all required assets do not exceed 365 days.

Characteristic Meter Reading data fields required in

USMC MAXIMO

are complete and accurate.

Item Title

Performance Objective Related Information

Performance Standard within USMC MAXIMO.

Condition assessments shall also be updated after equipment/assets have been repaired or replaced and any time a significant change in condition is noted. A list of assets requiring condition assessment shall be provided at contract start.

Depending on the type of equipment, as related by Uniformat Classification, the Contractor must assess the condition of one to 12 meters. The meter group description and direct condition rating guidance for each Uniformat Classification is listed in J- 1501000-05. The general direct condition rating guidance is shown in J- 1501000-06.

Required data fields for updates to characteristic meter reading information are indicated in J-0200000- 10.

The process for providing

USMC MAXIMO

characteristic meter reading updates are specified in Spec Item 2.6.6 in Annex 0200000.

Direct condition rating is reflective of current asset status.

3.2 Control

Systems

The Contractor shall provide management for control systems to ensure the controls and building systems are operating properly

The contractor shall provide Control System programming services on all systems utilizing control systems per UFC 4-010-06 Cybersecurity of Facility- Related Control Systems.

The Government will provide computers, logins/password/PIN and cables, required to maintain utility control systems.

All systems are operating within design standards.

Any deviation is documented and resolved timely.

Notify designated Government representative of any outage or inoperable systems and any scheduled

Item Title

Performance Objective Related Information

Performance Standard

The Contractor continually monitors all systems and makes adjustments as necessary to ensure all systems are operated in the most energy efficient manner.

The Contractor shall establish a formal Cybersecurity Program for the control systems IAW DoDM 4165.8.

The Contractor shall respond to and address any control system outage within one hour of notification (notification means either by automation, through pre-established alarms or by manual means of after the onsite Contractor personnel have physically verified an emergent field condition).

The Contractor shall inform the COR immediately of any issue that cannot be resolved within one hour of notification.

The Contractor shall perform a root cause analysis and report of any critical control systems failure that is repetitive in nature.

The term control systems encompassing all of the following:

Direct Digital Controls (DDC) Energy Management and Controls (EMCS) Fire Alarm Systems

(FAS)

Mass Notifications Systems (MNS) work to all building control systems.

All control systems are operating in full automatic mode in accordance with designed sequence of operation. Any overrides/bypass or other methods to bypass full auto are physically tagged accordingly with repair information.

Provide a monthly report for any system that is in overrides/ bypass or other methods to bypass full auto per Section F.

Software upgraded as required.

Item Title

Performance Objective Related Information

Performance Standard

Supervisory Control and Data Acquisition

(SCADA).

The Contractor is responsible to report any system access violations or intrusions and to maintain system network accreditation.

The Contractor shall provide and install firmware and software upgrades for all systems, as available and proven for the duration of this contract at no additional cost to the Government.

The Contractor shall provide all software upgrades for the building control systems within 30 days of release.

All updates to software/firmware are approved by the Government prior to install.

The Control Systems inventory is provided in J- 1501000-07.

3.2.1 Information

Technology

(IT)

Systems, Software and Equipment provide management for IT systems to ensure controls and building systems are operating properly.

The Contractor shall upload, patch, upgrade and remove network application software in a quarantined (offline) IT configuration/environment in accordance with approved Site-Specific Cybersecurity Program.

IT related components include the following:

Network Software Applications, Network Workstations, and Redundant Network Servers.

The Contractor shall maintain existing workstations and furnish/field and maintain new workstations (physical

Building control systems IT is maintained as per the approved cyber-security program.

Item Title

Performance Objective Related Information

Performance Standard or virtual) and all related physical infrastructure and application software IAW approved Site-Specific Cybersecurity Program.

3.3 Work Order

Tracking

The Contractor shall perform work order tracking to ensure status of work orders are properly updated and work is monitored for timely completion.

The Contractor shall monitor all open work orders within USMC MAXIMO, enter appropriate status updates and close out completed work orders.

The Contractor shall provide updates on work order status to Government designated customer interface representatives within two hours of request during regular working hours for urgent work request and within 24 hours for routine work requests.

The Contractor shall participate in all required meetings. The Contractor shall submit a weekly USMC MAXIMO work order report detailing work orders completed during the prior week and the status of all outstanding work orders per Section F.

Work order data is complete and accurate.

Work order reports are submitted within specified time.

1501000 - Facility Management

Item

Title Performance Objective

Related Information Performance Standard

4 Non-recurring Work

Non-recurring work may be ordered utilizing FedMALL in accordance with Section H or on a task order in accordance with the ORDERING clause in Section G.

The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order.

Refer to Non-recurring work ELINs for task listings, descriptions and related requirements. All periods of performance are measured from issue date of order to acceptance of the work.

Performance Standards for…