N62470-17-R-4003_Amendment_0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amendment 0001

BASE OPERATIONS SUPPORT (BOS) SERVICES AT MARINE CORPS BASE (MCB) QUANTICO, VIRGINIA

This amendment is issued to provide site visit information, revise Section C, and revise or provide attachments in Section J. (SEE

CONTINUATION PAGE)

CS: Alex Cloud, thomas.cloud@navy.mil (757-322-8233)

1. CONTRACT ID CODE PAGE OF PAGES

J 1 114

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 03-Aug-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N6247017R4003

X 9B. DATED (SEE ITEM 11)

23-Jul-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

03-Aug-2018

CODE

NAVAL FACILITIES ENGINEERING COMMAND

ATLANTIC

6506 HAMPTON BLVD

NORFOLK VA 23508-1278

N62470 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N6247017R4003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

BLOCK 14 CONTINUATION

The purpose of this amendment is to disseminate the below information.

1.) Site Visit Information – Per Section A of the RFP the below text is applicable information:

The pre-proposal conference followed by the site visit will be held on 13 August 2018 at the Gray Research Center Auditorium located at the Marine Corps University. The pre-proposal conference will start promptly at 8:00 a.m. EDT. Prospective offerors are able to arrive as early as 7:30 a.m.

EDT. Attendees are to park in the Martin Street Parking lot. This is the only parking lot reserved for the site visit and the only lot where site visitors are authorized to park. Per Section A, Pre- Proposal Conference/Site visit, all attendees were required to submit their Quantico Access Requests by 27 July 2018. One (1) hour will be allotted for lunch during the site visit; however, lunch will NOT be provided. Lunch will occur at the National Museum of the Marine Corps (NMMC). The site visit will continue promptly after lunch at 1:00 p.m. EDT and should end on or about 5:00 p.m. EDT.

2.) Section C – The below list of annexes have been revised to provide further information or to more accurately reflect the requirements:

Annex 0200000 by adding Spec Item 2.14, service orders Annex 1502000, Spec Items 3.1, 3.2, 3.2.2, and 3.2.3 Annex 1601000, Spec Items 3.1, 3.2.2, and 3.2.3

3.) Section J – The below list of attachments were revised to provide further information or to more accurately reflect the requirements:

J-0200000-02-A IUOE99 EMLBMAR CBA

J-1502000 J Facility Investment (J-1502000-01 revised) J-1601000 J Utility Management

4.) Section J – The Government added the following attachment to provide further information or to more accurately reflect the requirements:

J-2 Map of Marine Corps Base Quantico, Virginia

5.) Section J – Amendment 0001 pre-award inquiry responses.

(Additions are provided by the use of red font; deletions are indicated by the use of red strikethrough font.)

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

ANNEX 0200000

0200000 – Management and Administration Table of Contents

Spec Item

Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and

Equipment

2.3.3 Partnering

2.3.3.1 Formal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 USMC MAXIMO

2.6.6.1 USMC MAXIMO Data

2.6.6.2 USMC MAXIMO Method of Data Entry

2.6.6.3 USMC MAXIMO Access

2.6.6.4 USMC MAXIMO Training

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

Title

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.2.7 Proof of US Citizenship

2.7.3 Enterprise Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 Defense Biometric Identification System (DBIDS) Program

2.8.4.2 DBIDS Paper Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Chemical Hazard Communication Program

2.9.3.3 Confined Space Program

2.9.3.4 Critical Lift Plan

2.9.3.5 Fall Prevention and Protection Plan

2.9.4 Crane Operations

2.9.4.1 Crane Inspections

2.9.4.2 Rigging Gear

2.9.4.3 Crane Operators

2.9.5 Accident and Damage Reporting

2.9.5.1 Accident Reporting and Notification Criteria

2.9.6 Fire Protection

2.9.7 Monthly On-Site Labor Report

2.9.8 OSHA Citations and Violations

2.9.9 Safety Inspections and Monitoring

Title

2.9.10 Safety Certification

2.9.11 Safety Apparel on Jobsites

2.9.12 Emergency Medical Treatment

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 ODS Requirements for Refrigerant Recycling

2.10.2.2 Non-Hazardous Waste Disposal

2.10.2.3 Hazardous Waste Disposal

2.10.2.4 Spill Prevention, Containment, and Clean-up

2.10.2.5 Hazardous Material Management

2.10.2.6 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.7 Noise Control

2.10.2.8 Salvage

2.10.2.9 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work

Limitations

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.14.3 Service Orders

2.15 Non-recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-recurring ELINS

2.16 Inventory Data Quantity Variation

0200000 - Management and Administration Spec Item Title Description 2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0600 -1800, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed

Federal Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

When holiday falls on a Saturday, the preceding Friday will be considered a holiday. When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday.

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage

Determinations

Wage Determinations are included in J-0200000-02.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall meet with the Government weekly throughout the life of the contract. The Contractor shall attend meetings on short notice as required by the KO.

2.3.2 Training for

Maintenance

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend and Operation of New and Replacement Systems and Equipment

Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Formal

Partnering

The initial session should be scheduled concurrent with the Pre- Performance Conference and held no later than 30 days after award. The initial Partnering Meeting will be at least one day in duration and held at a Government provided facility as designated by the KO. Follow-on sessions should be scheduled every three to six months and typically last a half day or less.

The frequency, duration, and locations of follow-on sessions should be agreed to by both parties during the initial Partnering Meeting. The Contractor shall pay all costs associated with the partnering effort including facilitator, meeting room, and other incidental items. Before the partnering session, the Contractor shall coordinate with the facilitator the requirements for incidental items (audio-visual equipment, computer(s), two easels, flipchart paper, colored markers, note paper, pens/pencils, colored flash cards, etc.) and have these items available at the partnering session. The Contractor will provide copies of any documents used for the Partnering Meeting for distribution to all attendees. The facilitator must be acceptable to both the Contractor and the Government. The participants shall pay their own costs for meals, lodging, and transportation associated with partnering.

2.3.3.2 Contract

Partnering Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract

Partnering Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

* President/Vice President

* Project Manager

* Quality Manager

* Site Safety and Health Officer Sub-contractor Reps

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by state law.

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information Technology (IT) System

The Marine Corps Enterprise Network (MCEN) is the Marine Corps’ network-of-networks and approved interconnected network segments. It comprises people, processes, logical and physical infrastructure, architecture, topology and Cyberspace Operations. The MCEN is characterized at a minimum to include Programs of Record that provide network services to forward deployed forces operating in the USMC.mil namespace and in USMC routable IP addresses; and Operations and Maintenance functions that provision data transportation, enterprise IT, network services, and boundary defense. The MCEN interfaces with external networks to provide information and resource sharing, as well as access to external services.

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J- 0200000-03 and in Spec Item 2 of applicable Technical Specifications. Other references and technical document may be listed in the technical annexes. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing

Procedures

Refer to Section G for invoicing instructions. Refer to Invoice Form in J-0200000-04 for sample.

2.3.10 Forms Unless provided in J-0200000-05, all forms required for accomplishment of work in this PWS shall be accessed electronically. The Department of Defense Forms Management Program site at:

http://www.dtic.mil/whs/directives/forms/index.htm provides access to an inventory of DOD, Navy, USMC, GAO and GSA forms, frequently asked questions, and downloading instructions. The Contractor shall duplicate the required forms as necessary for accomplishment of the work.

In the event that a form is unavailable electronically, the Contractor shall develop and provide a form sample to the KO for approval.

2.4 Government-

Furnished Property, Materials and

The Government will furnish or make available to the Contractor certain Government-owned facilities and utilities for use in connection with this contract as stated below.

Services A list of Government Furnished Property is provided in J- 0200000-06.

The Contractor shall sign custody records. The Contractor shall prepare, certify, and submit a detailed final Government Property inventory Report within 60 calendar days after contract start date per Section F. The Contractor shall ensure that the Government Property Inventory Report is jointly approved by the KO and the Contractor. The Contractor shall maintain property custody records in a current status.

2.4.1 Government-

Furnished Facilities (GFF)

The Government will furnish or make available to the Contractor, the facilities described in J-0200000-06. The Government reserves the right to reallocate and relocate assigned facilities during the term of the contract. Upon termination of the contract, assigned facilities shall be in a condition at least equal to that existing when the Contractor assumed responsibility of the facilities, except for normal wear and tear. The Contractor shall maintain such spaces to the same standards as similar areas occupied by the Government, and use such space only in connection with performance under the contract. The Contractor shall be responsible for the cost of any repairs caused by negligence or abuse. The Contractor shall maintain workspaces in a clean, safe and secure condition. The Contractor shall establish a key control program, which provides complete accountability and audit trail of all keys issued. The Contractor shall not make any alterations to the space except with written permission from the KO. Contractor alterations or improvements to assigned facilities shall be provided at the Contractor's expense. Unless specified otherwise, the Contractor is responsible for all preventive and corrective maintenance of Government Furnished Property necessary to ensure it is maintained in proper operating condition.

2.4.2 Government-

Furnished Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site.

Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions.

Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-

Furnished Materials

(GFM)

Unless otherwise specified in the technical annexes, all materials to be used for work under this contract shall be furnished by the Contractor.

2.4.4 Government-

Furnished Equipment

(GFE)

Unless otherwise specified in the technical annexes, all equipment to be used for work under this contract shall be furnished by the Contractor.

However, certain task orders may require the Contractor to use/install equipment furnished by the Government.

Government-furnished equipment includes Government equipment taken into the custody by the Contractor for repair when the unit acquisition cost of the equipment exceeds the simplified acquisition threshold as defined in FAR 2.101. Individual components of Government equipment within larger systems contracted for repair or maintenance on a Government installation are considered units for purpose of this section only.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work

Reception

The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

The Contractor shall establish a work reception function for receiving, scheduling, tracking, reporting, and initiating action on all specified services. Operate work reception center with individuals who are knowledgeable of the service(s) being requested and capable of answering questions and initiating proper action. The Contractor shall establish a centralized/consolidated work control center capable of receiving work in all annex requirements. Provide work reception 24 hours a day, seven days a week. All service requests shall be accepted for action within one hour. Work control center location and phone number(s) shall be published or otherwise made available to all customers receiving services.

The Contractor shall be responsible to receive service calls, enter the service calls into USMC Maximo and provide verification that the call was received.

The Contractor, tenants of the installation, or the Government can identify work. The Contractor shall accept emergency requests for work from the Authorized Caller List and shall take action to respond to calls to meet specified time frames. Upon contract start, the Government will provide an Authorized Caller List to identify personnel who may call in Service Orders. All Service Orders are subject to Government review and approval prior to execution should the Government deem it necessary.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein.

Verbal scheduling and work status updates shall be provided when requested by the KO. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

In response to work status inquiries, the Contractor shall provide, at a minimum, the date work was started or is scheduled to be started, the last activity performed on the job, the projected completion date, and any problems that have arisen and are impacting the performance of the work per Section F.

Facility and Building Manager Authorized Caller List shall be distributed periodically by Public Works Department (PWD) Work Control via email.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

The Contractor shall be flexible in accommodating schedule requirements which only allow for access outside regular work hours, "shut down" periods, etc.; access limitations, restrictions, or constraints imposed by the customers; employee work schedules; mission impact and schedules; and other conditions which may limit access to their areas. Unresolved scheduling conflicts shall be forwarded to the KO.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

The Contractor shall establish a secure website for posting an electronic copy of all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of deliverables, but restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated deliverables posted to the website. Each deliverable posting on the website and each email notification shall include the title of the deliverable, the spec item requiring the deliverable, and the date and time the deliverable was posted.

All deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.

2.6.5 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers at least 14 calendar days prior to planned utility or other service outage utilizing an approved utility outage form per Section F. The request for authorization will include the date, time, type of service and facilities/areas to be affected. The Contractor shall not proceed without prior approval. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 USMC

MAXIMO

USMC MAXIMO is the Computerized Maintenance Management System (CMMS) used by the Marine Corps for work order history, asset management, and condition assessment.

It is a web-based facilities asset management systems used for installation and facilities management. It is the current information system used to document the accomplishment of assigned responsibilities for the development, maintenance and administration of utilities and services. The Contractor shall provide all required data for USMC MAXIMO as identified below:

2.6.6.1 USMC

MAXIMO Data

Required data fields for work orders are indicated in the Service Provider Information provided in J-0200000-07. Asset inventory data requirements are indicated in the Asset Information provided in J-0200000-08. Utilities asset data requirements are indicated in the Asset Specification Information in J-0200000-

09. Required data for documenting condition assessments is indicated in the Characteristic Meter Reading Information provided in J-0200000-10.

Specified data shall be provided for all work performed in technical specifications 1501000 Facility Management, 1502000 Facility Investment, and 1601000 Utilities Management. Further instructional information detailing the process for submitting the specified information for USMC MAXIMO Data Reporting is provided in J-0200000-11.

The Service Provider, Asset, Specification, and Characteristic Meter Reading Interfaces are used in multiple processes for loading data into USMC MAXIMO by the Government and the format may be updated periodically.

As part of the update the Contractor may be asked to modify the file to add/move columns in their submission. The Contractor also shall provide up to 10 extra data elements or columns with as many as 150 characters per element for the Government to define during contract performance at no additional cost to the Government. The Government will provide the Contractor 60 calendar day notice of modifications to the Service Provider, Asset, Specification, or Characteristic Meter Reading Interfaces file format.

2.6.6.2 USMC

MAXIMO

Method of Data Entry

The Contractor shall provide data for USMC MAXIMO using the methods detailed below:

DIRECT ENTRY: The Contractor shall manually enter required work order and condition assessment data directly into USMC MAXIMO. The Contractor shall ensure all information is updated by the end of each workday for all work performed.

If the Contractor does not have access to USMC MAXIMO at contract start, work order and condition assessment data shall be submitted in a pipe delimited flat-file following the USMC MAXIMO Data Reporting process described in J-0200000-11 per Section F. Any failures in processing of the flat-file shall be corrected and resubmitted by the Contractor. In order to demonstrate the ability to properly format the flat-file, the Contractor shall provide a Sample Pipe Delimited Flat-file prior to contract performance per Section F. Flat file submission of work order and condition assessment data will be allowed for a period not to exceed six months unless an extension is approved in writing by the KO.

FLAT FILE: The Contractor shall electronically record and report compiled service performance data for exportation of work order, asset and specification data to USMC MAXIMO.

The Contractor shall submit asset and specification data in a spreadsheet flat-file following the USMC MAXIMO Data Reporting process described in J-0200000-11 per Section F.

2.6.6.3 USMC

MAXIMO

Access

The process for obtaining access and establishing USMC MAXIMO accounts are detailed in the USMC MAXIMO System Access Procedures provided in J-0200000-12.

Once accounts have been established, USMC MAXIMO can be accessed at https://prod-usmcmax.usmc.mil.

The Contractor shall provide all necessary computer equipment and Internet Service Provider (ISP) accounts to access USMC MAXIMO for Direct Entry of required data.

A maximum of five USMC MAXIMO accounts will be approved for the Contractor. Changes of personnel requiring MAXIMO accounts more than once per year may result in required compensation to the Government for the administrative costs in processing account requests.

The Contractor shall provide a list of personnel requiring USMC MAXIMO accounts per Section F.

2.6.6.4 USMC

MAXIMO

Training

The Government will provide or make available initial training on USMC MAXIMO to Contractor personnel responsible for direct entry of work order, asset, specification, and condition assessment data. All personnel are required to attend USMC Max User Application training before being granted User rights.

Additional training will be provided by the Government when there are significant changes to the USMC MAXIMO software or data entry requirements. Training due to changeover of personnel will be the responsibility for the Contractor. The Contractor will be provided local instructions and other materials by the Government as reference material for the use of USMC

MAXIMO.

2.6.7 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System

(QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.7.2 Quality

Inspection and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246- 4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract per Section F.

2.6.7.3 Quality

Inspection and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.6.9 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel The Contractor shall comply with the personnel requirements

Requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and

Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project

Manager (PM)

The Contractor shall provide a PM and designated alternate, as applicable, who has the have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least five years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.7.1.2 Quality

Manager

The Contractor shall provide a Quality Manager or designated alternate shall be on-site within during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours. The Quality Manager must report directly to a senior corporate official and shall not report directly to the Project Manager.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract.

The Quality Manager shall have at least five years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager shall not be the same person as the SSHO.

2.7.1.3 Site Safety and

Health Officer

(SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project. Provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally-qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three-year experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO shall not be the same person as the project manager.

2.7.1.4 Environmental/

Energy Manager

The Contractor shall provide an Environmental/Energy Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Environmental Management System, the Installation Energy Plan, and other specified Sustainability requirements affecting this contract. The Environmental/Energy Manager shall develop, implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation and energy policy.

The Environmental/Energy Manager shall have a minimum two-year experience with environmental procedures similar to those of this contract; familiarity with Environmental Management Systems (EMSs); and knowledge of environmental regulations and federal energy laws and policy (including energy and water reduction requirements and renewable energy requirements) that are applicable to operations similar to those of this contract.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods.

Records shall be made available for Government review within 4 hours of request.

2.7.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position.

The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee

Conduct

Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.5 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished per Section F.

2.7.2.7 Proof of US

Citizenship

No employee or representative of the Contractor will be admitted to the Marine Corps Air Facility (MCAF) facilities unless satisfactory Proof of US citizenship is furnished per Section F.

Access to secured sites and/or restricted areas within a site are limited to U. S. Citizens.

2.7.3 Enterprise

Contractor Manpower Reporting Application (eCMRA)

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site.

The contractor is required to completely fill in all required data fields using the following web address:

https://doncmra.dmdc.osd.mil/.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk , linked at https://doncmra.dmdc.osd.mil/.

2.8 Security

Requirements

The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

The Contractor shall safeguard all Government property and information provided in performance of this contract. Contractor employees shall be subject to all security procedures and any other applicable installation access and security regulations.

2.8.1 Employee

Listing

The Contractor shall maintain a current Employee List…