DRAFT RFP N6134021R0001_Att L-5 FTSS V Rep Hist Req PWS B CIS_7.20.21.docx

4.3.1

FIELDED TRAINING SYSTEMS SUPPORT V

(FTSS V)

PERFORMANCE WORK STATEMENT (PWS) B

43X00-B-(Seq #)

Contractor Instructional Services (CIS) at Naval Air Station (Name), (State) Naval Air Station (Name), (State) Marine Corps Air Station, (Name), (State) (repeat, listing all performance sites)

This Addendum defines the Contractor Instructional Services support requirements for the (Name) program at (list all locations). It forms a part of and shall be attached to the FTSS V Performance Work Statement 43X00-B-(Seq #) for the (Name) Task Order (Contract number).

Prepared by

(Name of), FTSS Task Order Manager NAWCTSD, Code 6.6.4.3

Approved by

(Name of), Branch Head

NAWCTSD

TABLE OF CONTENTS

Paragraph Title Page

LIST OF TABLES

Table Description Page

LIST OF APPENDICES

Appendix Description

(Repeat for each additional Weapons System/Platform)

i

PART 1: GENERAL DESCRIPTION

1.1 Purpose

This PWS specifies the requirements for FTSS V Contractor Instructional Services (CIS) to be performed by Contractor Instructors (CI). The CIS shall utilize (Type/Model/Series of items used in the program) simulators, training devices, associated classroom and other training methods to accomplish recurring training requirements and tactical proficiency development. This service shall include instruction, operation, and curriculum support as required by the Government. Simulator and training device descriptions, future deliveries, planned deletions, relocation, modifications, and site activations and deactivations requirements are provided in this Task Orders and Appendices.

Services provided under this contract are delivered to the United States Government who retains authority on what information is released to Foreign Persons. All training or services to coalition partner militaries or contractors for instructional support and training is directed under, and shall be in accordance with International Traffic in Arms Regulations (ITAR) - 22 CFR 126.4 (a). All activities relative to coalition partner nations or contractors must be locally approved by the U.S. military or GS representative. This includes formal or informal instruction of foreign persons within the U.S. or abroad including information publications through various media, training aids, orientation briefs, training exercises, and military advice.

1.2 Trainer Changes

During the term of this task order, simulators, training equipment/devices and syllabi may change either through modification, addition, or removal. Provided such changes do not require changes in qualifications/certification, CI personnel shall be required to adapt to these changes. Specific requirements are provided in each site/platform specific Appendix.

1.3 Future Deliveries/Planned Deletions

The Government may have other future needs to add/delete sites and expand or shrink existing site requirements to meet Fleet requirements. This information is provided for information purposes only and at a later date may be negotiated under this Task Order or a separate task order or accomplished through organic Government resources. Section H (Award Exercising Task Order Line Items) will apply. Specific requirements are provided in each platform specific Appendix.

PART 2: TASK ORDER DEFINITIONS

See Basic contract, Attachment BC1, FTSS V Scope for definitions.

(Sample statement: For purposes of this FTSS V Addendum A Sample, no repeated or unique definitions are included here. This section may be populated for FTSS V task order solicitations.)

PART 3: MOBILIZATION (MOB)

3.1 Responsibilities

MOB is generally planned to occur over a two-month period. This allows an incoming contractor to perform the activities below, in a timely fashion, to support its full assumption of training requirements, with low risk, at Contractor Support Date (CSD). During the MOB Phase, the Contractor shall be responsible for performing all tasks necessary to assume full performance responsibility at CSD.

Failure to complete mobilization requirements or to be fully prepared to accept full performance responsibility at CSD will be documented in the first Contractor Performance Assessment Report (CPAR) and may be cause for Consideration.

3.1.1 Personnel

For the purpose of this Task Order, all CI personnel are considered to be Key Personnel. Résumés for all CI personnel are required to be submitted to the Contracting Officer’s Representative(s) (COR) or Administrative Contracting Officer (ACO) and the Procurement Contracting Officer (PCO) within thirty (30) days after start of Mobilization for review and determination of acceptability. A cover letter, with résumé attached, shall be submitted for each proposed Contractor employee (including any proposed subcontractor employees) specifying:

(a) The name of each CI

(b) Proposed site

(c) The position held in the Contractor’s organization (e.g., Site Manager, Lead CI, etc.)

(d) Type of CI (Pilot (CIP), NFO (CIN), etc.)

(e) Any special qualifications/certifications (NATOPS Instructor, etc.)

(f) Planned employment Status (full-time, part-time, on-call)

(g) Fully-qualified or needing waivers (specify for what qualification)

(h) Department of Labor (DOL) Occupation Code and Title (Service Contract Act Directory of Occupations)

(i) Date anticipated to report on site

(j) Date scheduled to be fully qualified

Résumés shall state specifically how the individual meets PWS/Appendix CI qualifications and certifications for the type of CI position they will fulfill per the résumé and cover letter. Military experience shall annotate rank/rate, fulfilled positions of leadership, titles, and documented qualification(s) and certification(s) received (e.g., NECs/NOBCs). Failure to address all PWS/Appendix qualification and certification requirements may result in a delay in acceptance or rejection of the Contractor Instructor candidate, thus resulting in a possible deduction and/or an initial poor performance rating in the CPARS at the onset of CSD. Résumés, with cover letters, are required for any key personnel replacements or substitutions during this Task Order per paragraph 4.5, Key Personnel. All such submittals shall contain all data required above.

The Contractor shall have all proposed personnel on-board at the training site, qualified, with security clearances, or with pending clearances no later than ten (10) working days prior to each training system and equipment CSD. If the Contractor uses incumbent personnel, evidence of planned employment can be demonstrated by providing the planned employee’s Acceptance Letter (or candidate employee signed Offer Letter).

Deviation from the Contractor’s proposed workforce at CSD (as presented in the proposal Staffing Correlation Charts) will be documented in the first Contractor Performance Assessment Report (CPAR).

3.1.2 Training

The Contractor shall have personnel available for training that may be provided by the Government during Mobilization. This candidate training shall not affect or take precedence over student FRS or Fleet training. Refer to Addendum B, paragraphs 4.2.1 and 4.4.1 and in each platform specific Appendix to Addendum B.

3.1.3 Technical/Training Data

The Contractor shall inventory the Government furnished technical/training data per CDRL requirement. The Contractor shall provide the COR an inventory of any Government furnished curriculum, training materials and resources, and office equipment/furniture as required by the COR.

3.2 Meetings

3.2.1 Joint Initial Mobilization Meeting

A joint on-site Mobilization meeting shall be conducted after contract award to discuss the Contractor’s Mobilization Plan and the respective responsibilities of all parties.

3.2.2 Joint Pre-CSD/CSD

A joint “PreCSD/CSD” meeting shall be conducted approximately two (2) weeks prior to CSD to discuss the Contractor’s readiness and capability to assume full responsibility.

3.2.3 Consolidated Meeting

The Government may choose to conduct a consolidated Mobilization/Pre-CSD meeting at its discretion.

3.3 Records and Reports

3.3.1 Contract Data Requirements List (CDRL)

The Contractor shall be responsible for submitting Mobilization specific data as described in each relevant CDRL (DD Form 1423) per Exhibit A of Section J. Submittals required pertaining to this Addendum during Mobilization are:

3.4 Contractor Support Date (CSD)

The Contractor shall complete MOB requirements and assume full performance responsibility at CSD. The Mobilization sites are identified in Contract Section B CLINs (enter each Mobilization CLIN # and site name). The CSD schedule is identified for each site in Contract Section F.

PART 4: CONTRACTOR INSTRUCTION

4.1 Simulator and Training Devices Facility

4.1.1 Spaces

The Contractor shall provide any required spaces not furnished by the Government. Such additional spaces shall be external to Government property.

4.1.2 Office Equipment/Furniture

The Contractor shall be responsible for providing any required office equipment or furniture not provided by the Government. Contractor introduced office equipment shall be Energy Star rated and subject to approval by the COR. The contractor shall be responsible for refurbishing/replacing any consumable supplies (e.g. ink cartridges, paper, shredder oil, batteries etc.) for any GFE.

4.1.3 Utilities Conservation

The Contractor shall employ the most effective and efficient use of utilities in performance of this contract. Programs on the prudent consumption of utilities shall be initiated by the Contractor, approved by the COR, updated throughout the periods of performance to ensure utilities usage does not exceed actual requirements or imposed limits. The Contractor’s efforts on behalf of this requirement shall be reported in the Annual Site Review.

4.1.4 Services

4.1.4.1 Administrative

The Contractor shall provide all services and supplies for administration of Contractor personnel performing under this task order.

4.1.4.2 Facility Maintenance and Repair

The Contractor shall notify the COR of facility conditions requiring attention. Facility maintenance and repair (not resulting from Contractor neglect or misuse) is at no expense to the Contractor. Refurbishment or alteration of Government-furnished spaces may be performed by the Government to accommodate equipment installation or service improvement.

4.1.4.3 Telephone/Internet Access/Computer Equipment

The Contractor is responsible for all costs associated with installation and usage charges for telephone and internet access services and equipment not provided by the Government. Any changes to the initial report shall be documented in the Annual Site Review at each site. If the Contractor desires relocation of Government provided phones or internet access, such relocation shall be subject to Government approval and relocation expenses shall be borne by the Contractor. The Contractor shall inventory all Government and Contractor provided communication services and report the results at the Pre-CSD meeting for each facility. The Government will provide access to Government Navy Marine Corps Intranet (NMCI) computers where it is deemed necessary by the COR.

4.1.4.4 Transportation

The Contractor shall furnish all transportation for their employees/personnel between the trainer facilities and other points of business required in the execution of the task order requirements.

4.1.5 Security

The security requirements specified herein shall apply to the Contractor and Sub-Contractors. The Contractor shall comply with applicable site physical security regulations related to Government installation and facility access. Additionally, the Contractor shall comply with cyber security directives for all government and contractor owned Information Systems (IS).

Contractor personnel, although recognized as employees under administrative control of the Contractor, shall:

a) Comply with directives and requirements of the Base Commander or authorized representative regarding security standards and security regulations applicable to the assigned work site

b) Be subject to security inspections and investigations at all times

c) Immediately report any accident/incident with security implications or any other conditions or incidents that could be reasonably expected to be of interest to the Government

d) Ensure initial incident reports (may be verbal) are followed-up in writing within 24 hours

e) Ensure reports of incidents with security implications include full details of the incident, any remedial actions taken by the Contractor, and are in compliance with applicable security instructions

f) Forward all incident reports to the COR or designated representative; and

g) All Contractor personnel (including Sub-Contractors) working on-site in the trainer complex shall possess, at a minimum, a SECRET security clearance.

4.1.5.1 Site Access

Government inspectors and personnel may enter those areas assigned to the Contractor for purposes of inspections, or as emergencies arise. Contractor personnel shall abide by local site access control requirements and policies. The Contractor shall immediately inform the Government of any suspected breach of security or access policies.

4.1.5.2 Government Installation Work Schedule

In the event that the Contractor is prevented from performance as the result of an Executive Order or an administrative leave determination that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the Contractor's accounting practices. Example: an EO or other directive creates a “one-time” Federal Holiday on the Friday after Thanksgiving. If contractor personnel are prevented from contract performance by facility closure or other government action, then this direction applies.

4.1.5.3 Classified Processing and Access to Classified Systems The contractor shall safeguard classified information and meet the security requirements identified in the DD Form 254. The contractor shall enforce these safeguards throughout the life of the contract including the transport and delivery phases.

4.1.5.4 Operations Security (OPSEC)

The Contractor shall develop, implement, and maintain an OPSEC program (CDRL A00A) to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any Sub-Contractor during performance of the contract. Guidelines for applying the Risk Management Framework to federal information systems to include conducting the activities of security categorization, security control selection and implementation, security control assessment, information system authorization, and security control monitoring are provided in NIST SP 800-37. This program may include Cybersecurity and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298. Additional OPSEC program planning guidance can be found in DI-MGMT-80934C, OPERATIONS SECURITY (OPSEC) PLAN and NAVAIR OPERATIONS SECURITY (OPSEC) REQUIREMENTS. The OPSEC program, at a minimum, shall include:

a) Assignment of responsibility for OPSEC direction and implementation

b) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures

c) Establishment of OPSEC education and awareness training to include Basic OPSEC training, produced by the Interagency OPSEC Support Staff (IOSS), which can be found at https://www.iad.gov/ioss/department/opsec-fundamentals-course-opse1300-opse1301-opse1300e-10045.cfm (OPSE1301 OPSEC Fundamentals)

d) Provisions for management, annual review, and evaluation of OPSEC programs

e) Flow down of OPSEC requirements to Sub-Contractors when applicable

4.1.5.5 Unclassified Contractor-Owned Network Security - Safeguarding of Unclassified Controlled Technical Information The safeguarding of Controlled Unclassified Technical Information applies to prime contractors and their subcontractors (if applicable) for information resident on or transiting through contractor unclassified information systems. The Contractor shall provide security to safeguard unclassified controlled technical information on their unclassified information systems from unauthorized access and disclosure. The Contractor shall take means (defense-in-depth measures) necessary to protect the confidentiality, integrity, and availability of Government controlled unclassified information.

4.1.5.6 Cyber Incident and Compromise Reporting

The contractor shall report all discoverable cyber incidents that affect unclassified controlled technical information resident on or transiting contractor unclassified information systems set forth IAW DFARS 252.204-7012. The contractor shall also provide the report to the NAWCTSD Contracting Officer, the NAWCTSD Information Systems Security Manager (ISSM), FTSS Cybersecurity Manager and the Task Order Manager.

4.1.5.8 Personnel Security – Background Checks

Contractor personnel shall undergo the company internal vetting process prior to gaining access to U.S. Government Controlled Unclassified Information (CUI). To comply with immigration law, the Contractor shall use the Employment Eligibility Verification Program (E-Verify) IAW FAR 52.222-54.

4.1.5.9 International Traffic and Arms Regulation

The Contractor shall ensure that foreign persons, as defined under section 120.16 of the International Traffic and Arms Regulation (ITAR) (22 CFR, Parts 120 – 130), are not given access to U.S. Government CUI, sensitive information, defense articles, defense services, or technical data, as defined in the ITAR, Part 120, without proper issuance of an export license from the U.S. Government authority.

4.1.5.10 Personnel Security – Reporting of Adverse or Derogatory Information related to Contractors The Contractor shall report to the PCO, COR and Local Security Office adverse or derogatory information pertaining to on-site Contractor personnel in direct support of this contract. Information reported to the Government Contracting Agency will be integrated and may be reported in Contractor Performance Assessment Reporting System (CPARS) on Contractor performance of Personnel Security (PERSEC) related aspects of Contractor performance. Reporting shall include but not be limited to:

a. Adverse or derogatory information reporting of Contractor personnel. Example: Domestic Violence arrest, or other violent or sexual crime arrest or self-report.

b. When Contractor personnel receive a revocation of an Interim or denial for the issuance of a CAC until final adjudication

c. When a denial or suspension of clearance occurs for a Contractor employee

d. When Contractor employee receives a final denial of eligibility for a security clearance.

4.1.5.11 Government-Issued Personal Identification Credentials The Contractor and Sub-Contractor(s) (when applicable) shall account for all forms of U.S Government-provided identification credentials (CAC or U.S. Government-issued identification badges) issued to the Contractor (or their employees in connection with performance) under the contract. The Contractor shall return such identification credentials to the issuing agency at the earliest of any of the circumstances listed below, unless otherwise determined by the U.S. Government. The contracting officer may delay final payment under the contract if the Contractor or Sub-Contractor fails to comply with these requirements.

4.1.5.12 Contractor “Out-processing” Policy

The Contractor and Sub-Contractor(s) (when applicable) shall have in place (established and enforced) an “out-processing” policy for employees that leave the company, including suspension of account access, return of all PCs, laptops, smartphones, and other electronic devices (Government-furnished IT equipment and Contractor-issued IT equipment) that contain U.S. Government CUI. The Contractor shall also ensure that out-processed employees receive debriefings on the need to maintain confidentiality of U.S. Government CUI.

4.1.5.13 Transmission of Controlled Unclassified Information (CUI) via e-mail The Contractor shall use approved encryption to safeguard the electronic transmission of all CUI. The Contractor shall ensure that when transmitting CUI over non-secure e-mail (e.g. not connected to the Navy Marine Corps Intranet (NMCI) through Broadband Unclassified Remote Access System / Virtual Private network), those transmissions are encrypted using Department of Defense Public Key Infrastructure (PKI), or an approved DoD External Certificate Authority, in accordance with Public Key Infrastructure & Public Key Enabling, DoDI 8520.02, 24 May 2011.

4.1.5.14 Transmission of Controlled Unclassified Information (CUI) via S.A.F.E.

Safe Access File Exchange (SAFE). SAFE is designed to provide an alternative way to send encrypted files other than email. Information regarding the use of SAFE can be found at https://safe.apps.mil. The Contractor shall ensure the following:

4.2 Forms

4.2.1 Issuance

The Government will provide all Government forms and records required for Contractor performance under this PWS. The Government will provide initial practical training during the Mobilization period to Contractor personnel in the use of these forms and reports.

4.2.2 Records, Reports and Reporting

4.2.2.1 Contract Data Requirements List (CDRL)

The Contractor shall be responsible for submitting data listed on each CDRL (DD Form 1423) per Exhibit A. For the CDRL requirements of this Task Order, refer to Schedule J. Submittals required pertaining to this Addendum during Task Order performance (post-Mobilization phase) are:

4.2.2.2 Reports

In addition to the identified CDRLs, the Contractor shall prepare other reports as may be required by the COR relevant to the daily operation and execution of requirements of this task order (e.g., Daily Accomplishment Reports, CI Training Track/Plan, instructional specific reporting, and others as need may arise). Site specific requirements are provided in site specific Appendices.

4.2.2.3 Reporting

The Contractor shall be responsible for daily, routine communications with the COR, scheduling authority, functional wing etc. Site specific requirements are provided in site specific Appendices.

4.3 Contract Instructor (CI) Responsibilities

4.3.1 CI Primary Responsibilities

CI Primary duties usually involve direct CI interface with trainees and other users, and/or simulators/training devices/equipment (when a CI is manning trainer/equipment instructor station(s) or providing direct classroom instruction). The performance of Primary Responsibilities is measured by the Instruction Factor (IF). Primary Responsibilities shall be accomplished during scheduled instruction events as described below and in each site/platform specific Appendix to Addendum B.

(a) Conduct scheduled CI led/supported training for Simulator, Training Device and Systems Training (including briefs and debriefs) using traditional and modern tools such as interactive white boards, computers and video projector systems.

(b) Evaluate student training/mission performance as required.

(c) Provide classroom instruction and recommendations for improvement, to include tests and test materials, lesson plans, and trainee guides under the guidelines of current directives.

(d) Provide academic instruction to include Instructor led lecture discussion for Crew Resource Management (CRM), Instrument Ground School (IGS), etc., and self-paced Computer Aided Instruction (CAI) and Computer Based Training (CBT) in support of courses required for each platform.

(e) Assist with simulator and training device inspections and certification programs and other special projects, as required, to include mishap re-creation and testing.

(f) Conduct training device operation instruction to personnel as necessary, to include instruction on briefing, debriefing and grading/assessments.

(g) Other weapons system specific support responsibilities, as listed in appendices.

(h) Evaluate and record trainer performance IAW established criteria.

(i) Maintain, assess, and recommend improvements to mission scenarios for effectiveness and currency.

(j) Review curriculum, assess and recommend improvements to the training program via the appropriate training management officials.

(k) Site specific requirements may dictate that CIs perform as NATOPS Instrument Evaluators, Assistant NATOPS Instructors (ANI), AW and EW instructors. Contract Instructors may be designated as a NATOPS Instrument Evaluator or Assistant NATOPS Instructor per OPNAVINST 3710.7 SERIES. Refer to OPNAVINST 3710.7 SERIES for definitions of responsibilities, assignments, qualifications, cognizant authority for designations, and annual requirements for certifications.

4.3.2 CI Additional Support Responsibilities

Additional Support Responsibilities are included in the contracted Hours per designated period (as exercised in the Task Order). CI Additional Support Responsibilities can include, but are not limited to, the following:

(a) Maintenance and improvement of Curriculum/Syllabus/Testing.

(1) Update, modify, and maintain currency of mission scenarios to support specific training. Assess training, syllabus, and mission scenarios for effectiveness and recommend improvements to the training program to the Government.

(2) Assist in updating/creation of feedback information methodology to use for students undergoing training.

(3) Update and recommend new testing instruments to identify training baseline and measure proficiency of training objectives as approved by the COR.

(4) Make recommendations for update(s) and maintain interim changes to curriculum material(s), including but not limited to, tests and test materials, lesson plans, and trainee guides under the guidelines of current directives in each task order.

(5) Review syllabi and recommend changes to the lessons based on NATOPS changes, engineering changes, and evolving mission areas changes.

(6) Provide assistance in the validation of training device Maintenance Action Forms (MAFs).

(b) Miscellaneous.

(1) Assist the Government in training device testing and evaluation with the introduction of weapon systems or Engineering Change Proposals (ECPs) as they affect the training system.

(2) Explain the operation, capabilities and limitations of respective simulators/device(s)/training equipment and the aircraft simulated to various tour groups and individuals as may be required by the COR.

(3) Assist in maintaining the Tactical/Technical Publications Library.

(4) Assist students in learning centers on an as-needed, not-to-interfere with scheduled instruction basis.

(5) Attend required scheduled meetings (e.g., Scheduling, Standardization, Government Instructor Pilot/Aircrew, Phase Head, and Intelligence Updates).

(6) Provide other Additional Support Responsibilities as specified and/or amended in the individual site Appendices.

4.3.3 CI Collateral Responsibilities

Contractor responsibilities that are not included in Addendum B paragraphs 4.3.1 and 4.3.2 are responsibilities the Contractor shall meet and accomplish as part of doing business. CI Collateral Responsibilities include, but are not limited to, the following:

(a) Reports and CDRLs

(b) Management of Contractor Personnel.

(c) CI training and maintenance CI training currency/standardization.

(d) Instructional material coordination and handling (check-in/out)

(e) Instructor preparation for scheduled instruction

(f) CI meetings (i.e., Contractor scheduled meetings)

(g) Maintaining currency of CI documents/reference instructional materials (NATOPS Flight Manual (NFM) and NATOPS Pocket Checklist)

(h) Maintaining currency and implementing required reading information as specified by the COR (e.g. Command Plan of the Day and Required Read Board)

(i) Completion of grading each student training event, as required

(j) Documenting trainee attendance and training accomplishment

(k) Evaluating and recording trainer/equipment performance established criteria.

(l) Providing assistance in the validation of training device/equipment Maintenance Action Forms (MAFs).

(m) Training, testing and evaluating CIs for certification and training currency maintenance.

(n) Complete an annual Fleet Readiness Squadron (FRS) administered Standardization, NATOPS Open and Closed book exams.

(o) CIs shall be responsible for the general cleanliness and normal housekeeping services of assigned spaces and their immediate work areas.

4.4 CI Training

4.4.1 Initial Training

Compliance/Accomplishment of site-specific requirements for initial Contract Instruction Services (CIS) training is the responsibility of the Contractor. Training for prospective Contract Instructors (CIs) will be based on the prospective CI’s currency and experience. The Site Manager shall maintain and present a training track/plan for each prospective CI to the Squadron Training Officer and COR for approval, not later than (NLT) two (2) weeks following on-site arrival of the CI. The training track/plan normally will consist of ground school, observing training events, and instructing training events. Site specific requirements are provided in site specific Appendices.

4.4.1.1 Government Provided Training As Necessary

During the mobilization period, the Government will provide the following training as necessary and applicable:

(a) Standard Operating Procedures (SOP)/NATOPS Flight Manual/Pocket Checklist

(b) Ground School

(c) Course Rules

(d) Syllabus Standardization

(e) Grading Criteria

(f) Basic Simulator Orientation Course

(g) Instructor Orientation Course

(h) Other site/weapon specific initial training specified in each site platform specific Appendix.

4.4.2 Testing and Certification

The Government will provide initial testing of each CIS candidate. After successful completion of the Government provided testing, the CIS candidate will be certified in writing as qualified to conduct instruction, including any limitations (such as, but not limited to, physical limitations, specific trainer(s), etc.). In addition, testing may also be provided to each CI on an annual basis. The COR may require testing of CIs on a random basis to ensure that the requirements of this PWS are being satisfied. The COR will monitor the quality of instruction performed by the Contractor. The COR may withdraw a CI’s certification for failure to maintain certification standards. The Government will determine final acceptance of CI candidate certification.

4.4.3 CI Training Jacket

The Contractor shall maintain a training jacket on each CI, which will, at a minimum, include a training track/plan for CIs not fully-certified in their weapon system(s), documentation of training received, and signed documentation of certification by the government. Training jackets shall be made available to the COR upon request and provided as a review item in Government Annual Site Reviews.

4.4.4 Replacement Training

Training of replacement personnel is the responsibility of the Contractor on a not-to-interfere with scheduled training.

4.4.5 Proficiency Training

Training required for each CI to maintain proficiency to meet the requirements of this task order is the responsibility of the Contractor. This includes any and all necessary training to ensure Subject Matter Expert (SME) currency.

4.5 Personnel/Key Personnel

(Sample statement: SM requirements exist on all task orders but may vary based on: the scope, magnitude and complexity of each program’s requirements; whether the requirement is strictly COMS, strictly CIS, COMS & CIS, other hybrids; end-user requirements; and other program variables. This sample represents a strictly CIS program. Small sites with few requirements may allow greater to full SM active participation in instruction.)

Key Personnel for this task order are identified below. No key personnel substitutions or additions will be made unless necessitated by compelling reasons including, but not limited to: an individual's illness, death, termination of employment, declining an offer of employment (for those individuals proposed as contingent hires), or family friendly leave. In the event of changes in Key Personnel, resumes for new Key Personnel shall be forwarded for review and determination of acceptability to the Contracting Officer and the COR within five working days of the Contractor's selection. The Contracting Officer shall evaluate requests for substitution and addition of personnel and promptly notify the offeror, in writing, of whether the request is approved or disapproved.

4.5.1 Site Manager (SM)

The Site Manager (SM) shall be Contract Instructor (CI). The SMs shall demonstrate five (5) years management experience in which two (2) years shall be management of pilot instruction. The SM, if certified, may instruct no more than 6 hours per day and 24 hours per week. The SM (and ASM in the SM absence) shall be responsible for contract performance and ensuring open communication exists between the Contractor and Government. The SM and ASM must be an employee of the Prime Contractor and shall be certified as a Contractor Instructor (CI). Site specific requirements are provided in site/platform specific Appendices. The contractor shall provide SM and ASM resumes as Key Personnel during mobilization (as described in paragraph 3.1.1, above) and treat them as Key Personnel for the purposes of paragraph 4.5.

4.5.2 Alternate Site Manager (ASM)

The Alternate Site Manager (ASM) shall be a CI Lead and demonstrate four (4) years of management experience in which at least one (1) shall be managing instruction of military pilots as Squadron Commanding, Executive, Operations, and/or Maintenance Officer – in that priority order – is preferred. Any platform specific requirements are provided in platform specific Appendices. During the SM’s absence:

· For prolonged SM absence (e.g. vacation), the ASM SHALL NOT be scheduled to perform CI duties for more than 40% of his workday, and shall advise the COR of his availability. If the ASM is instructing, then the senior CI Lead or otherwise designated on-site member of the CI team must be immediately available to the COR.

Substitution of alternative training for CI experience and/or education requirements is subject to Government concurrence as to the adequacy and applicability on an individual/case-by-case basis.

4.5.3 Contract Instructors (CI)

All CI are considered Key Personnel. All contract instructors shall be certified as instructors to their applicable platform and correlated to the appropriate Wage Determination classification within 15000, Instructional Occupations. If specific instruction category requirement within the 15000 Instructional Occupations group are specified, they will be identified within each applicable site/platform Appendix to Addendum B.

4.5.3.1 Qualifications

Substitution of alternative training for CI experience and/or education requirements is subject to Government concurrence as to the adequacy and applicability on an individual/case-by-case basis. Site specific requirements are provided in site/platform specific Appendices.

4.5.3.2 Language Requirement

Contractor personnel shall be able to read, write, speak, and understand English fluently.

4.5.3.3 Appearance and Conduct

The Contractor shall be responsible for the supervision and conduct of their employees. Contractor personnel shall conduct themselves in a professional manner commensurate with their instructional role at all times and wear the type of clothing worn by their counterparts in business and industry. The wearing of military flight clothing with military insignia for former or current military personnel is expressly forbidden when performing CI duties. In the simulator, flight line, storage, and/or other industrial areas, clothing and shoes must conform to safety regulations. A Contractor-furnished nametag with the employee's last name and company name (minimum) shall be displayed and worn along with a Government-furnished badge.

4.6 Safety

Contractor personnel, although recognized as employees and under the administrative control of the Contractor, shall comply with the directives and requirements of the Base Commander, or authorized representative, as to safety standards applicable to the assigned site of work.

Personnel shall also report any other safety conditions or incidents, which could be reasonably expected to be of interest to the Government, such as damage to Government property. Initial reports may be made verbally but shall be followed-up with a written report within twenty-four (24) hours. All reports shall be addressed to the COR or designated representative.

4.7 Backup Support

The Contractor shall provide a plan for back-up support for situations that are beyond the capability of on-site staff, and other times when the site staff is unable to meet all PWS requirements in a timely manner. If the Contractor's on-site personnel are unable to respond to PWS requirements, the Site Manager or alternate shall initiate the backup plan. Backup support shall include how the requirement will be met in cases of long-term or short–term staffing shortfalls, such as temporary absences of instructors for sick, vacation, military call-up and bargaining unit strikes; an instructor’s immediate departure without sufficient notice; and long term/permanent shortfalls such as instructor terminations. Additionally:

a. The Contractor shall provide their back up support plan at CSD to the COR and Task Order Manager, including all contact information, availability, responsiveness, capability and milestone events or times that trigger activation of back up support. The plan shall provide the above information for each instruction category as appropriate to the level necessary to ensure the Government of the viability and robustness of the plan. The optimum duration for back up support to provide effective and meaningful support is within four (4) hours of activating the Contractor’s back up support plan. The maximum duration the Government will accept for back up support to provide effective and meaningful support is twenty-four (24) hours after activation. Chargeable Lost Instruction (CLI) will accrue for all missed instruction events (Primary and Additional requirements) as applicable from the time of non-performance to fully capable performance.

b. The plan shall identify the Contractor’s personnel authorized to initiate back up support.

c. The plan shall be a living document, with any updates provided to the COR within twenty-four (24) hours of a change.

d. The plan shall be presented as an element of the Annual Site Review, including a comprehensive description of each time the plan was activated through problem resolution, and provided as an attachment to the Conference Minutes.

4.8 Technical/Training Data

The Government will provide the Contractor site-specific technical/training data as specified in each Appendix. The Contractor shall maintain the CI-specific technical/training data. The Government will replace items of data, which become obsolete, worn, torn, or damaged. This replacement will be made at no expense to the Contractor, provided the cause of the required replacement is not due to Contractor neglect or misuse. The Government may provide portions of the training device support package on magnetic and/or optical media. In these instances, hard copy may not be provided. The Contractor is responsible for providing all hardware and software required to view and print documents and drawings needed for device operation and instruction. This requirement includes a computer with software capable of reading and exporting to current Microsoft Office file formats and a laser printer capable of printing 8-1/2” x 11” and 11” x 17” format.

4.8.1 Validation

The Contractor shall report all errors and discrepancies found in technical/training data, provided for use during performance under this task order, to the COR or designated representative.

4.9 Trainer Non-Availability

In the event CIs are not able to instruct due to device non-availability during device modification(s) (and CI requirements are retained, determined by the duration of the non-availability), CIs shall make effective use of non-operational time through familiarization with the modification, as related to device operation. CIs shall assist with Pre/Post modification testing and evaluation when required by the Government.

4.10 Quality Control

The Contractor shall implement and maintain a complete ISO 9001:2015 compliant Quality System Plan (QSP) at the Program level and a Quality Control Plan (QCP) for each site to ensure the requirements of the Task Order are provided as specified. CDRL A009 applies. The QCP shall include at a minimum:

(a) An inspection system covering…