DRAFT RFP N6134021R0001_Att L-4 FTSS V Rep Hist Req PWS A COMS_7.20.21.docx

4.3.1

FIELDED TRAINING SYSTEMS SUPPORT V

(FTSS V)

PERFORMANCE WORK STATEMENT (PWS) A

43X00-A-(Seq #)

CONTRACTOR OPERATION AND MAINTENANCE SERVICES

(COMS)

at Naval Air Station (Name), (State) Naval Air Station (Name), (State) Marine Corps Air Station, (Name), (State) (repeat, listing all performance sites)

This Addendum defines the Contractor Operation and Maintenance Services support requirements for the (Name) program at (list all locations). It forms a part of and shall be attached to the FTSS V Performance Work Statement 43X00-A-(Seq #) for the (Name) Task Order (Contract number).

Prepared by

(Name of), FTSS Task Order Manager NAWCTSD, Code 6.6.4.3

Approved by

(Name of), Branch Head

NAWCTSD

TABLE OF CONTENTS

Paragraph Description Page

PART 2 Task Order (TO) Definitions 2

- Safeguarding of Unclassified Controlled Technical

LIST OF TABLES

Table Description Page

LIST OF APPENDICES

Appendix Description

(Repeat for each performing site)

i

PART 1: GENERAL

Scope This Performance Work Statement (PWS) defines the scope of requirements for Fielded Training Systems Support (FTSS) Contractor Operation and Maintenance Services (COMS), providing all labor, materials, consumables, equipment, tools, test equipment, and transportation necessary to operate and maintain the training systems and equipment in a Fully Operational Condition (FOC). Scheduling authority will reside with the Government.

Simulator, Training Device, and associated System descriptions are provided with the Government Furnished Information (GFI) package for this task order.

Future deliveries, planned deletions, relocation, modifications, and site activations and deactivations requirements are provided in the respective site-specific Appendices (Appendices COMS-AA through COMS-xx).

Services provided under this Task Order (TO) are delivered to the United States Government (USG), who retains authority on what information is released to Foreign Persons/Foreign Military Sales (FMS). All training or services to coalition military partners or Contractors for instructional support and training is directed under, and shall be In Accordance With (IAW) 22 CFR 126.4 (a) - International Traffic in Arms Regulations (ITAR). All activities relative to coalition partner nations or Contractors must be locally approved by the U.S. military or USG representative, to include: formal or informal instruction of foreign persons within the U.S. or abroad; information publications through various media; training aids; orientation briefs; training exercises; and military advice.

The following locations are defined as sites within this task order:

NAS (Name), (State) NAS (Name), (State) MCAS (Name), (State) (Repeat for each performance site)

Purpose The purpose of this contract is to ensure the sustainment of 100% Ao (Operational Availability) of each simulator and training device; to accomplish rapid restoration of simulators and training devices to FOC to minimize any negative effect upon training; to perform maintenance and supply support actions to ensure simulators and training devices achieve their full intended operational life; and to manage the MSP to achieve no degradation over the TO Period of Performance and all items are RFI on demand.

PART 2: TASK ORDER (TO) DEFINITIONS

See Basic contract, Attachment BC1, FTSS V Scope for definitions.

(Sample statement: For purposes of this FTSS V Addendum A Sample, no repeated or unique definitions are included here. This section may be populated for FTSS V task order solicitations.)

PART 3: MOBILIZATION (MOB)

1.

2.

Requirements The Contractor shall take all actions in accordance with the Contractor’s proposal and necessary to ensure 100% readiness to perform all contract responsibilities upon Contract Support Date (CSD). The MOB Phase (period) for training systems and equipment is defined in the Task Order Schedule Sections B and F, the Price Breakout Worksheet (PBW), and in Site-Specific Appendices where applicable.

Responsibilities During the MOB Phase, the Contractor may observe the transitioning Contractor’s performance of operation and maintenance tasks as an On-The-Job Training (OJT) function, provided it does not interfere with training and maintenance. The Contractor shall:

a. Acquire personnel, obtain security clearances, train personnel, complete inventories and other MOB tasks prior to CSD;

b. Conduct turnover of training systems, equipment, and material as near to the end of the MOB Phase as possible, in order to align custodial accountability with the change in performance responsibility;

c. Provide the COR with the Contractor’s back-up support plan to include all requirements identified in paragraph 4.2.2.1.5. The plan shall be a living document, with any updates provided to the COR within twenty-four (24) hours of each change;

d. Conduct a joint Government/Contractor inspection to establish the condition baseline of each simulator, training device, training aid and associated systems using Government established procedures. Inspection may utilize any mix of a portion of the Acceptance Test Procedure (ATP), Trainer Test Procedures, or Daily Readiness Report; and

e. Forward Key Personnel résumés to the Procuring Contracting Officer (PCO) Not Later than (NLT) ten (10) working days prior to each training system and equipment CSD for determination of acceptability. Key Personnel for this Task Order includes: Site Manager(s); Shift Supervisor(s); Electronic Technician, Maintenance III(s); and all Cybersecurity personnel.

The cover letter and attached résumé for each proposed key person shall, as a minimum, specify:

a. Employee Name

b. Proposed site

c. The position (e.g., Site Manager, Shift Supervisor)

d. Department of Labor (DOL) Occupation Code and Title (Service Contract Act Directory of Occupations)

e. Specific PWS qualifications employee fulfills (per paragraph 4.8.1)

f. Planned employment status (Full Time or Part Time)

g. Anticipated on-site reporting date of the employee

h. Qualification waivers requested, as basis for making the request

i. Any necessary information and detail to enable the Government to determine how the proposed individual meets PWS qualifications.

Joint Meetings A joint on-site MOB meeting shall be conducted after TO award to discuss the Contractor's MOB Plan and the respective responsibilities of all parties. A joint "Pre-CSD" meeting shall be conducted approximately two (2) weeks prior to CSD to discuss the Contractor's readiness to assume full responsibility, outstanding Maintenance Action Forms (MAFs), and parts backlog and repair deadlines. At the Government’s discretion, the MOB Meeting and/or the Pre-CSD Meetings may be conducted via telephone or combined into one (1) on-site meeting.

Failure to complete MOB requirements or to be fully prepared to accept full performance responsibility at CSD will be documented in the initial Contractor Performance Assessment Report (CPAR) and may be cause for Consideration.

Contractor Support Date (CSD) The Contractor shall complete MOB requirements and assume full performance responsibility at CSD.

Contract Data Requirements List (CDRL) The Contractor is responsible for timely submission of deliverable data required by DD Form 1423 CDRL’S associated with the mobilization phase, per this task order, as follows:

PART 4: CONTRACTOR OPERATION AND MAINTENANCE SERVICES (COMS)

1.

4.1 COMS Trainer Facility

4.

5.

6.

Spaces Government furnished spaces are identified in the Site-Specific Appendices. The Contractor shall provide any required spaces not furnished by the Government. Such additional spaces shall be external to Government property. In the event any such spaces will contain Government property (spares, other), such spaces shall be secure and have protection from environmental factors approximately equivalent to those within the Government-furnished spaces.

Office Equipment/Furniture The Contractor is responsible for providing any required office equipment or furniture not furnished by the Government. Contractor introduced office equipment shall be Energy Star rated and subject to approval by the COR.

Government Property Storage The Contractor shall provide for storage of all Government Property in this TO. If shelving/bins are not provided, the Contractor shall supply them.

Utilities Conservation The Contractor shall employ the most effective and efficient use of utilities in performance of this TO. Programs on the prudent consumption of utilities shall be initiated by the Contractor, approved by the COR, and updated throughout the Period of Performance (PoP) to ensure utilities usage does not exceed actual requirements or imposed limits.

Services

Administrative The Contractor shall provide all services and supplies for administration of Contractor personnel.

Basic Cleaning Contractor Assigned Spaces The Contractor shall provide all required equipment, materials and supplies to maintain general cleanliness of assigned spaces.

General Housekeeping Contractor Assigned Spaces The Contractor shall provide services where specified in individual TOs. Site specific requirements and floor plans are provided in the respective site-specific appendix where applicable.

Telephone/Internet Access The Contractor shall be responsible for all costs associated with installation and usage charges for telephone and internet access services and equipment not provided by the Government. Contractor requests for relocation of Government provided phones or Internet access shall be subject to Government approval and expenses shall be borne by the Contractor. In instances when there is a need for the Contractor to have Non-classified Internet Protocol Router Network (NIPRnet)/Secret (SIPRnet) access, the Government will bear the burden of providing this access.

Transportation The Contractor shall furnish all transportation for personnel and material between the Trainer Facilities and other points of business required in the execution of this PWS.

Handling/Temporary Storage of Hazardous Materials (HAZMAT)/Wastes The Contractor shall implement a comprehensive HAZMAT/Waste Program perform all handling, storage and on-station transportation of HAZMAT generated in the course of trainer operations and maintenance, IAW all Base, local, state and Federal regulations. This shall include, but not be limited to, the following:

a. Maintaining designated temporary and satellite storage areas

b. Providing Department of Transportation (DOT) approved containers for storage and transportation

c. Preparation for disposal to include marking and labeling

d. Determining and testifying as to composition of chemical waste and characteristics through chemical analysis or historical data with resulting calculations

e. Providing employee training and certification IAW Base, local, state and federal regulations

f. Maintaining Safety Data Sheets (SDSs) (formerly known as Material Safety Data Sheets (MSDSs); and

g. Maintaining an internal tracking system for all HAZMAT and non-hazardous waste.

The Contractor shall be responsible for any additional expenses incurred as a result of Contractor action or inaction, including, but not limited to noncompliance or violation of Federal, state, or local laws or regulations, inadequate records keeping, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

Security The security requirements specified herein shall apply to the Contractor and Sub-Contractors. The Contractor shall comply with applicable site physical security regulations related to Government installation and facility access. Additionally, the Contractor shall comply with cyber security directives for all government and contractor owned Information Systems (IS).

Contractor personnel, although recognized as employees under administrative control of the Contractor, shall:

a) Comply with directives and requirements of the Base Commander or authorized representative regarding security standards and security regulations applicable to the assigned work site

b) Be subject to security inspections and investigations at all times

c) Immediately report any accident/incident with security implications or any other conditions or incidents that could be reasonably expected to be of interest to the Government

d) Ensure initial incident reports (may be verbal) are followed-up in writing within 24 hours

e) Ensure reports of incidents with security implications include full details of the incident, any remedial actions taken by the Contractor, and are in compliance with applicable security instructions

f) Forward all incident reports to the COR or designated representative; and

General Security (Sample statement: Most COMS and CMS task orders will require some or all Contractor employees to have a security clearance. This sample is typical.) All Contractor personnel (including Sub-Contractors) working on-site in the trainer complex shall possess, at a minimum, a SECRET security clearance.

Base Access The Contractor shall adhere to local Base instructions for access.

All personnel shall be issued a Common Access Card (CAC) for overall facility access. Per Schedule I, Clause 52.204-9, Personal Identity Verification of Contractor personnel, the Contractor personnel shall comply with agency personal identity verification procedures as implemented IAW local Base procedures.

The Security Officer and COR shall be notified in writing within 24 hours if an employee possessing a security clearance is discharged or voluntarily terminates employment. The Contractor shall be responsible to collect and return to the COR any building, base access, or identification information (such as Government issued CAC) from personnel who are discharged or that voluntarily terminate their employment with the Contractor. Compliance is relevant to Service Number 1 of the General Security/Contractor Staffed Entry Point Performance Requirements Summary (PRS) (Table 6.10-1).

Classified Processing and Access to Classified Systems The Contractor shall safeguard classified information and meet the security requirements identified in the DD Form 254. The Contractor shall enforce these safeguards throughout the life of the contract including the transport and delivery phases.

Operations Security (OPSEC) The Contractor shall develop, implement, and maintain an OPSEC program (CDRL A00A) to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any Sub-Contractor during performance of the contract. Guidelines for applying the Risk Management Framework to federal information systems to include conducting the activities of security categorization, security control selection and implementation, security control assessment, information system authorization, and security control monitoring are provided in NIST SP 800-37. This program may include Cybersecurity and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298. Additional OPSEC program planning guidance can be found in DI-MGMT-80934C, OPERATIONS SECURITY (OPSEC) PLAN and NAVAIR OPERATIONS SECURITY (OPSEC) REQUIREMENTS. The OPSEC program, at a minimum, shall include:

a) Assignment of responsibility for OPSEC direction and implementation

b) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures

c) Establishment of OPSEC education and awareness training to include Basic OPSEC training, produced by the Interagency OPSEC Support Staff (IOSS), which can be found at https://www.iad.gov/ioss/department/opsec-fundamentals-course-opse1300-opse1301-opse1300e-10045.cfm (OPSE1301 OPSEC Fundamentals)

d) Provisions for management, annual review, and evaluation of OPSEC programs

e) Flow down of OPSEC requirements to Sub-Contractors when applicable

Unclassified Contractor-Owned Network Security - Safeguarding of Unclassified Controlled Technical Information (CTI) The safeguarding of Unclassified CTI applies to prime contractors and their subcontractors (if applicable) for information resident on or transiting through contractor unclassified information systems. The Contractor shall provide security to safeguard Unclassified CTI on their unclassified information systems from unauthorized access and disclosure. The Contractor shall take means (defense-in-depth measures) necessary to protect the confidentiality, integrity, and availability of Government controlled unclassified information.

Cyber Incident and Compromise Reporting The contractor shall report all discoverable cyber incidents that affect unclassified controlled technical information resident on or transiting contractor unclassified information systems set forth IAW DFARS 252.204-7012. The contractor shall also provide the report to the NAWCTSD Contracting Officer, the NAWCTSD Information Systems Security Manager (ISSM), FTSS Cybersecurity Manager and the Task Order Manager.

Access to DoD Installations, Government Information, and Information Technology (IT) Systems - Personnel Security Background Checks

a. The Common Access Card (CAC) shall be the principal identity credential for supporting interoperable access to DoD installations, facilities, buildings, controlled spaces, and access to U.S. Government information systems IAW FAR 52.204-9. The Contractor shall coordinate with the Government Sponsor for issuance of the CAC via the Trusted Associate Sponsorship System (TASS) Program. More information for obtaining the CAC can be found at http://www.cac.mil/common-access-card/getting-your-cac/for-Contractors/.

b. Contractor personnel whom do not have a security clearance, but require a CAC in performance of their sensitive duties (including access to CUI, but not access classified information), shall coordinate with the local Security office to complete a National Agency Check with Local Agency Checks including Credit Check (NACLC/TIER- 3) background investigation, which includes submission of fingerprints and the Standard Form SF-86 (Questionnaire for National Security Positions). The Contractor shall submit the Standard Form 86 to the Local Security Office for processing. There shall be no additional NACLC/TIER-3 submissions for Contractors holding a valid national security clearance. The Government may issue the credential upon favorable return of the Federal Bureau of Investigation (FBI) fingerprint check, pending final favorable completion of the NACLC/TIER-3.

c. Access to restricted areas, CUI or Government Information Technology by Contractor personnel shall be limited to those individuals who have been determined trustworthy as a result of the favorable completion of a NACLC/TIER-3 or who are under the escort of appropriately cleared personnel. Where escorting such persons is not feasible, a NACLC/TIER 3 shall be conducted and favorably reviewed by the appropriate DoD component, agency, or activity prior to permitting such access.

d. The Contractor shall comply with the Cybersecurity and personnel security requirements for accessing U.S. Government IT systems specified in the contract. The Contractor shall review and become familiar with the credentialing standards presented in OPM Memorandum for Issuing Personal Identity Verification cards to use as an aid in their employee selection process. The local Security Office or NAWCTSD Security Office will apply the credentialing standards and execute the credentialing process for individual Contractors.

Personnel Security – Background Checks Contractor personnel shall undergo the company internal vetting process prior to gaining access to U.S. Government Controlled Unclassified Information (CUI). To comply with immigration law, the Contractor shall use the Employment Eligibility Verification Program (E-Verify) IAW FAR 52.222-54.

International Traffic and Arms Regulation The Contractor shall ensure that foreign persons, as defined under section 120.16 of the International Traffic and Arms Regulation (ITAR) (22 CFR, Parts 120 – 130), are not given access to U.S. Government CUI, sensitive information, defense articles, defense services, or technical data, as defined in the ITAR, Part 120, without proper issuance of an export license from the U.S. Government authority.

Personnel Security – Reporting of Adverse or Derogatory Information related to Contractors The Contractor shall report to the PCO, COR and Local Security Office adverse or derogatory information pertaining to on-site Contractor personnel in direct support of this contract. Information reported to the Government Contracting Agency will be integrated and may be reported in Contractor Performance Assessment Reporting System (CPARS) on Contractor performance of Personnel Security (PERSEC) related aspects of Contractor performance. Reporting shall include but not be limited to:

a. Adverse or derogatory information reporting of Contractor personnel. Example: Domestic Violence arrest, or other violent or sexual crime arrest or self-report.

b. When Contractor personnel receive a revocation of an Interim or denial for the issuance of a CAC until final adjudication

c. When a denial or suspension of clearance occurs for a Contractor employee

d. When Contractor employee receives a final denial of eligibility for a security clearance.

Government-Issued Personal Identification Credentials The Contractor and Sub-Contractor(s) (when applicable) shall account for all forms of U.S Government-provided identification credentials (CAC or U.S. Government-issued identification badges) issued to the Contractor (or their employees in connection with performance) under the contract. The Contractor shall return such identification credentials to the issuing agency at the earliest of any of the circumstances listed below, unless otherwise determined by the U.S. Government. The contracting officer may delay final payment under the contract if the Contractor or Sub-Contractor fails to comply with these requirements.

a. When no longer needed for contract performance.

b. Upon completion of the Contractor employee’s employment.

c. Upon contract completion or termination

Contractor “Out-processing” Policy The Contractor and Sub-Contractor(s) (when applicable) shall have in place (established and enforced) an “out-processing” policy for employees that leave the company, including suspension of account access, return of all PCs, laptops, smartphones, and other electronic devices (Government provided IT equipment and Contractor-issued IT equipment) that contain U.S. Government CUI. The Contractor shall also ensure that out-processed employees receive debriefings on the need to maintain confidentiality of U.S. Government CUI.

Supply Chain Risk Management (SCRM) For National Security Systems The Contractor shall mitigate supply chain risk in the provision of supplies and services to the Government per DFARS 252.239-7018, Supply Chain Risk, and CNSSD -505, Supply Chain Risk Management (SCRM). The Contractor shall, implement a process for managing supply chain risk by identifying susceptibilities, vulnerabilities, and threats throughout the supply chain and developing mitigation strategies to combat those threats whether presented by the supplier, the supplied product and its subcomponents, or the supply chain (e.g., initial production, packaging, handling, storage, transport, mission operation, and disposal.

Protection of Critical Program Information (CPI)

a. When applicable, the Contractor shall identify candidate CPI and Resident CPI which requires protection IAW DoDI 5200.39. The CPI identified shall be approved by the USG Program Manager. The CPI identification shall include a review of the system, unique integration, support equipment and the Non-Resident design/process/material aspects of the program. All identified CPI shall be protected with appropriate countermeasures.

b. When applicable, the Contractor shall develop a Program Protection Implementation Plan (PPIP) to include all requirements outlined in the Government provided Program Protection Plan (PPP). The PPIP shall be used as a focal point for the Contractor’s Program Security efforts. The PPIP is derived from the PPP and should not restate what is written in the PPP but rather address specifically how the Contractor will implement Program Protection. The Contractor shall plan for and implement countermeasures which mitigate foreign intelligence collection, technology exploitation, supply chain threats, and system vulnerabilities relative to the protection of CPI, Controlled Technical Information (CTI), and CUI.

c. When applicable, the Contractor shall ensure each Contractor/ Sub-Contractor employee supporting this contract completes Contractor developed and conducted Program Protection awareness training in Contractor format; (a) prior to performing any contract/task order work, and (b) completes annual refresher course training throughout the period of performance. This training is specific to the protection of CPI and tailored to each facility handling, storing, processing CPI.

Transmission of Controlled Unclassified Information (CUI) via e-mail.

The Contractor shall use approved encryption to safeguard the electronic transmission of all CUI. The Contractor shall ensure that when transmitting CUI over non-secure e-mail (e.g. not connected to the Navy Marine Corps Intranet (NMCI) through Broadband Unclassified Remote Access System / Virtual Private network), those transmissions are encrypted using Department of Defense Public Key Infrastructure (PKI), or an approved DoD External Certificate Authority, in accordance with Public Key Infrastructure & Public Key Enabling, DoDI 8520.02, 24 May 2011.

Transmission of Controlled Unclassified Information (CUI) via S.A.F.E.

Safe Access File Exchange (SAFE). SAFE is designed to provide an alternative way to send encrypted files other than email. Information regarding the use of SAFE can be found at https://safe.apps.mil. The Contractor shall ensure the following:

a. All files transferred via SAFE shall be for official US Government related business.

b. All files transferred via SAFE shall be UNCLASSIFIED.

c. SAFE CANNOT be used to transmit classified information

d. All files shall be encrypted

Access Control The controlled access of FTSS facilities shall be accomplished IAW specific site policies and procedures, relevant to service number 1 of the General Security/Contractor Staffed Entry Point PRS (Table 6.10-1). Site specific Access Control requirements are provided in the respective site-specific Appendix.

Facilities The Contractor shall notify the COR of facility conditions requiring attention. Refurbishment or alteration of Government-furnished spaces may be performed by the Government to accommodate equipment installation or service improvement. Electrical circuit breakers that have a singular dedicated purpose of providing power to a COMS simulator or training device shall be the maintenance responsibility of the COMS Contractor.

0. Annual Site Review (ASR) The Contractor’s Site Manager shall prepare and brief the status of each area of responsibility under the PWS and CDRLs with special focus on problems areas and their resolution. Action Items shall be recorded (Conference Minutes CDRL applies) and follow-up reviews shall be held as necessary to address specific problems. Contractors’ presentations shall be included with the Conference Minutes CDRL submission. The method of presentation (i.e., slides, handouts, etc.) is at Contractor discretion. The ASR shall be coordinated with the COR and held in conjunction with the Naval Air Warfare Center Training Systems Division (NAWCTSD) COMS Team annual site visit. Advance notice will be provided by the Government to allow adequate preparation time.

Trainer Operation and Maintenance

Trainer Operation

Contracted Training Time (CTT) Training Systems supported as COMS devices are under the cognizance of the Government for scheduling control. All COMS devices will have a specific CLIN/Task assigned for the respective CTT level, which may be expressed in Hours per Day (HPD), Hours per Week (HPW), or Hours per Month (HPM). Government Scheduled Use (GSU) may be used in place of CTT at the Government’s discretion. If scheduling outside CTT is required, the Contractor will be given twenty-four (24) hours’ notice. CTT is a continuous window commencing with the first scheduled event of the day. Scheduled CTT is the scheduled training event for the simulator or training device within the CTT period. Site specific requirements are provided in the respective site-specific Appendix.

Maintenance Support Hours (MSH) Training Systems supported as CMS devices are under the cognizance of the Government for scheduling control and will typically be scheduled for training as MSH. Government Usage may occur at any time but will often be planned to coincide with MSH at the Government’s discretion. When scheduling outside MSH occurs, the Contractor will be given 24 hours’ notice. Site specific requirements are provided in the respective site-specific Appendix.

Adjustment of CTT/GSU/MSH Normal Operating Window Adjustment of CTT/GSU/MSH normal operating window will usually be constrained to movement of the standard time block to a different part of the day, but in unusual cases, may include expansion of the standard time block. However, the CTT/GSU/MSH contained in each site-specific appendix will not be exceeded without authorization for COMS PT. The Government will consider shift cycles in making adjustments and provide a 24 hour’s minimum notice (regular duty days) of changes to CTT/GSU/MSH.

Make-up of Lost Training Make Up of lost training shall be scheduled through the COR or the scheduling authority to meet the training requirements. In the event that training is not made up, deductions will be accessed.

Same Day/CTT/MSH Make-up training accomplished during CTT/GSU/MSH on the same day lost training occurred will be coordinated with the Contractor and conducted at the discretion of the scheduling authority. No advance notification is required.

Other Lost Training Make-up training other than that specified in paragraph 4.2.1.4.1 will be at the discretion of the scheduling authority. Make-up of lost training due to CDT shall, at the discretion of the scheduling authority and commensurate with the urgency of the training need, be accomplished outside of CTT/GSU at no additional cost to the Government. The Contractor will be provided a minimum of three hours’ notice for make-up training requirements except where precluded by the proximity of the scheduled training period to the end of CTT/MSH (e.g., last period for each day). Make-up of lost training due to Non-Chargeable Down Time (NCDT) that cannot be accomplished during CTT will be regarded as COMS PT.

Premium Time (PT) PT may be required for additional training, and/or modifications, ISEO support, Physical Configuration Audits (PCA) and other requirements deemed necessary by the Government. PT may be conducted on weekdays, weekends, and holidays at the discretion of the scheduling authority. The Contractor will be given a minimum twenty-four (24) hours’ notice of PT requirements on normal duty days (Mon-Fri) and will be notified NLT 1600 (local) on the preceding Thursday for weekend/holiday PT requirements. The contractor shall provide a specified amount of no cost Premium Time per fiscal year, per site, as identified in the Site-Specific Appendices. The contractor will report utilization of Premium Time hours by both trainer and labor hours IAW Exhibit A, CDRL A004.

Access Control Premium Time Access control premium time, when identified and funded in this Task Order, will be used outside the normally scheduled Access Control requirements identified in paragraph 4.1.6.15. This PT will be subject to the same rules for notice as COMS Premium Time, and will be used to provide support at Access Control Points or for escort duties in support of simulator or training device modifications and other instances when COMS Technician support is not required.

Cybersecurity Premium Time Provide System Administration support to sustain cybersecurity requirements for On-Call training devices, training aids, equipment groups and systems. This includes support for On-Call Maintenance Devices listed in the respective Site-Specific Appendices. The Contractor will be given a minimum twenty-four (24) hours’ notice of Cybersecurity PT requirements on normal duty days (Mon-Fri) and will be notified NLT 1600 (local) on the preceding Thursday for weekend/holiday Cybersecurity PT requirements.

Monthly Planning The Government will provide the Contractor a Monthly Training Plan on or before the 25th of each month preceding the month for which the plan applies. This plan will reflect anticipated holidays to be observed by the Government or other anticipated periods of stand-down, known changes in CTT planned and will include all known make up for lost training or additional training planned.

Government Installation Work Schedule In the event that the Contractor is prevented from performance as the result of an Executive Order or an administrative leave determination that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the Contractor's accounting practices. Example: an EO or other directive creates a “one-time” Federal Holiday on the Friday after Thanksgiving. If Contractor personnel are prevented from contract performance by facility closure or other government action, then this direction applies.

Daily Training Mission Schedule The Government will provide a Daily Training Schedule on the last Government working day prior to the first day of the period covered by the schedule. The Daily Training Schedule may be adjusted by the Government scheduling authority without advance notice, provided such training falls within the CTT. If trainer availability is limited (MOD, inspection, downtime, etc.), CTT/MSH may be extended at COR discretion. Such extensions will not increase trainer operational hours specified in this TO.

Government Scheduled Use (GSU) When GSU is used, the Contractor shall comply with the GSU schedule. The Government will provide the Contractor either a monthly or weekly GSU schedule. As a minimum, on or before noon each Friday, the COR will provide the Contractor with the next week’s updated GSU schedule. The weekly schedule will reflect all known GSUs, anticipated holidays to be observed by the Government, and any other anticipated periods of stand-down. GSU schedules may be added or extended within the normal operating window by giving one-hour advance notice to the Contractor. The normal operating window may be shifted forward or backward four (4) or less hours from the GSU with 24-hour advance notice from the COR. GSU will usually fall within the normal operating window.

Contractor Simulator and Training Device Operations Responsibilities Prior to the daily CTT, the Contractor shall provide for the initial start-up of each designated simulator and training device, software load, system readiness check, and insertion of initial conditions and parameters in response to published schedules (including revisions) without specific instructor/user direction to ensure simulators and training devices are fully operational and ready at the commencement of each training day. Contractor operations personnel shall not provide curriculum instruction to device users.

a. Contractor personnel shall respond within five minutes of instructors/users/operators request for support or assistance during CTT, make-up and additional training periods. Failure of the Contractor to support this requirement shall result in CDT for the entire period.

b. Contractor personnel shall respond to specific direction from the Government for required or desired initial conditions and settings of controls and indicators at the trainer and instructor stations and for peripheral and auxiliary equipment to include devices such as headsets or microphones at the trainee and instructor stations. As defined here, "the Government" refers to anyone the United States Government establishes as authorized to utilize the simulator or training device for scheduled utilization, including GSU, and may be U.S. military personnel, other U.S. Government personnel, CIS personnel, Foreign Military Sales (FMS) authorized users, and others as the Government establishes.

c. The Contractor shall network test all trainers daily prior to the start of training to verify that they are capable of networking trainer-to-trainer and building-to-building as applicable per-site. The Contractor shall report the results to the COR or the COR'S designated representative using the prescribed method designated by the COR. Any discrepancies shall be documented using the prescribed method designated by the COR.

d. At any time prior to the commencement of or during a training mission, when the operations personnel determine the trainer is not in a Fully Operational Condition (FOC), they shall notify the Shift Supervisor and the Instructor who will determine the impact to training and make the decision to cancel the mission, proceed in a degraded mode, or wait until the simulator or training device is repaired. If the Instructor indicates the trainer is unusable, the Shift Supervisor shall immediately begin to isolate the failure and correct it with minimal impact to the training mission.

Continuously Staffed Device Operations (CSDO) The Contractor shall provide continuously staffed qualified operations personnel responsible for the operation and control of specified trainers during scheduled CTT. Requirements for continuously staffed operations personnel are identified in the requirements table within the respective site-specific appendix. Contractor personnel shall remain at the simulator or training device and respond immediately to instructors/users request for support or assistance during CTT, make-up and additional training periods. Failure of the Contractor to support this requirement shall result in CDT for the entire period.

Limitations Contractor operations personnel shall not provide curricular instruction to device users.

4.2.1.8.3 Pre/Post-Operational Inspections

Simulators and training devices may be subject to pre- and post-operational inspections by the Government.

4.2.1.8.4 Walk-in Students

The simulators and training devices shall be available for walk-in students during any open periods from the conclusion of the first training event of the day, through the end of the final scheduled training period of the day, for that training device. For devices requiring continuously staffed device operations, operators shall respond to walk-in student utilization within five (5) minutes of Contractor notification by the Government. This provision will not apply when any of the following exist:

a) when the site does not have a Fleet Replacement Squadron/Fleet Replacement Detachment (FRS/FRD);

b) when the COR has authorized COMS maintenance during the open period; or

c) when the COR has authorized ISEO access during the open period.

Exchange of Device CTT Hours At the Government’s option, CTT hours for like devices (e.g., 2F195 S/N-1 and 2F195 S/N-2) at the same site, may be exchanged to meet training requirements when another funded like device CTT is unavailable due to MOD or trainer down time. If like device hours are exchanged, training will not exceed the maximum number of not-to-exceed (NTE) HPD identified in the respective CTT Table for that device without COR and SM approval. For example, if device 2F195 S/N-1, supported under COMS at a CTT NTE twelve (12) HPD, Monday through Friday goes down for MOD, the Contractor may be asked to shift those hours to device 2F195 S/N-2 at the same site, up to the lesser CTT of: a) the combined stepladder exercised, or b) the highest NTE for that device. For example, if three (3) trainers are exercised at eight (8) OHPD Monday thru Friday, the Government may only task the Contractor to support the operational trainers a total of one-hundred twenty (120) hours for the week.

Simulator/Training Device/System Maintenance

General Provisions and Practices

General The Contractor shall assume full support responsibility for simulator/training devices/systems (operable or not) upon completion of the MOB Phase, or at CSD for each device/system. The Contractor will normally have maintenance access to simulators and training devices a minimum of eight continuous hours each 24-hour period (except on devices with CTT in excess of 16 Hours per day). Scheduled maintenance shall be provided for ALL devices under COMS/ CMS, as required by the Preventative Maintenance (PM) schedule and the Original Equipment Manufacturer (OEM) maintenance documentation.

CMS Maintenance The Contractor shall provide CMS for identified hardware equipment group items (devices). During the MSH for equipment group items, COMS personnel shall respond to CMS requests (notifications for need of corrective maintenance action) from the COR or designated Government representative (technical advisors) within 30 minutes, unless otherwise noted in the site specific appendices. CMS response time is inclusive in Hours to Repair used for CMF calculations. Scheduled maintenance will generally occur at the Contractor’s scheduling discretion, within any access period limitations where applicable.

On-Call Support Service Contractor support personnel shall respond to requests/notifications for support service action(s) from the COR or designated Government representative/technical advisors. Formal authorization from the COR or PCO is required prior to commencing any On-Call support service efforts.