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Section J-1503010 Custodial
| Attachment Number |
| Attachment Title |
| J-1503010-01 |
| Definitions and Acronyms |
| J-1503010-02 |
| References and Technical Documents |
| J-1503010-03 |
| Common Output Level Standards |
| J-1503010-04 |
| Service Classes |
| J-1503010-05 |
| Mandated Service Classes for Hospitals and Clinics |
| J-1503010-06 |
| Custodial Inventory |
ATTACHMENT J-1503010-01
Definitions and Acronyms
| Definition/Acronym |
| Description |
| Ash Urn |
| Receptacle specifically used for the disposal of cigarettes, cigars, and other smoking product waste. |
| Clean |
| Free of dirt, dust, spots, streaks, graffiti, smudges, smears, litter, bugs, debris, liquids, and other foreign residue. |
| CDC |
| Child Development Center a building or area used for the care of children. |
| Coffee Mess |
| An area for beverage preparation either in a designated food preparation area or in the general work area. |
| Collection Point |
| A designated interior or exterior perimeter area location where wastes are placed in waste containers by facility occupants for collection and removal by the Contractor. |
| Common Space |
| Interior space(s) within a facility accessible and available for use by all occupants, e.g., entryways, foyers, lobbies, corridors/hallways, stairs, libraries, auditoriums, training rooms, restrooms serving such areas (excluding patient care areas), locker rooms and showers, storage rooms, conference rooms, elevators, lobbies, and break rooms/coffee mess spaces/kitchens/lunchrooms. |
| Debris |
| Includes, but is not limited to, paper, cans, bottles, large limbs and branches, and other similar items. |
| Disinfect |
| To cleanse of microorganisms by application of a chemical agent, also sanitize. |
| Dispenser |
| A dispensing container, machine, etc. which is used to store and release products in single usage portions. Dispensers under this definition include but are not limited to paper towel dispensers, toilet paper dispensers, toilet seat cover dispensers, and soap dispensers. |
| Dust Free Spaces |
| Areas requiring specific controls on emission of dust particles from cleaning processes or equipment. |
| Interior Glass Surfaces |
| All glass, plexi-glass, transparent or semi-transparent plastic surfaces within a building. Including but not limited to: walls, doors, room dividers, display cases, etc. |
| Lunch/Break Room |
| A room designated for use of employees to store, prepare, and consume meals. |
| Medical Admin Space |
| Administrative and operational offices, cubicle and open admin areas, and work spaces located within an MTF. |
| Medical Common Space |
| Entryways, hallways, stairs, conference rooms, libraries, auditoriums, training rooms, elevators, lobbies, and admin area restrooms located within an MTF. |
| Medical Patient Care Space |
| Examination room, treatment rooms, physical therapy spaces, in-patient rooms and toilets, duty room and staff restrooms in patient care areas located within an MTF. |
| MTF |
| DoD term for Medical Treatment Facilty |
| Restroom |
| A room or facility with sinks, urinals, toilets, showers and other similar fixtures. |
| Sanitary |
| Free of microorganisms. |
| Service Class |
| Category that describes frequency of work for each work item. |
| Sightly |
| Attractive, tasteful, or pleasing to the sight and consistent with its intended purpose. |
| Space |
| An area to receive janitorial services which may or may not be considered a room by common definition, e.g., definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators. |
| Walk-off Mat |
| Non-permanent floor or carpet covering typically placed at entrances and in high traffic areas to capture and reduce infiltration of dirt and water; also termed, Runner. |
| Waste Containers |
| Trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper, or refuse of any type. |
| Window |
| Any glass opening on the exterior wall of a building or facility. Includes the interior and exterior of the glass, sill, frame; as well as the associated screens and storm windows. |
ATTACHMENT J-1503010-02
References and Technical Documents
| The Joint Commission (TJC) Standards for Hospitals and Clinics |
| http://www.jointcommission.org/ |
| OSHA Standards for Restrooms |
| 29 CFR 1910.141 |
| OSHA Standards for Bloodborne Pathogens |
| 29 CFR-1910.1030 |
Center for Disease Control and Prevention (CDC) Guidelines and Recommendations for Prevention of Healthcare-Associated Infections
ATTACHMENT J-1503010-03
Common Output Level Standards
The requirements in the below table are aligned to Facility Services Common Output Level Definitions from Commander, Navy Installations Command dated May 2018. DO NOT include the brief detailing CNIC COL Definitions as an attachment.
Work items and associated frequencies for commands that do not receive services funded by CNIC should be defined within the Service Classes table shown in Attachments below.
Work Item
Prestige (HQ Approved) Prestige (REGCOM approved)
Space Cleaning
| Emptying Waste Containers |
| D |
| 2W |
| W |
| W1 |
| Emptying Recycling Containers |
| D |
| 2W |
| As needed2 |
| As needed2 |
| Low Area Cleaning |
| M |
| M |
| Y |
| 0 |
| High Area Cleaning |
| Y |
| Y |
| Y |
| 0 |
| Interior Window Cleaning |
| Y |
| Y |
| 0 |
| 0 |
| Exterior Window Cleaning |
| Y |
| Y |
| 0 |
| 0 |
| Window Blinds Cleaning |
| Y |
| Y |
| 0 |
| 0 |
| Entrance Cleaning |
| W |
| W |
| Y |
| 0 |
| Interior Glass Surfaces Cleaning |
| M |
| M |
| Y |
| 0 |
| Drinking Fountains Cleaning |
| D |
| D |
| D |
| 3W |
Lunch/Break Room Cleaning
| Cleaning and Servicing |
| D |
| D |
| W3 |
| W3 |
| Emptying Food Waste Containers |
| D |
| D |
| D |
| D |
Floor Care
| Sweeping and Dust Mopping |
| 2W |
| W |
| M |
| M |
| Vacuuming Carpets and Rugs |
| 2W |
| W |
| M |
| M |
| Cleaning Walk-off Mats |
| D |
| D |
| W |
| W |
| Spray Cleaning and Buffing |
| M |
| 6Y |
| 2Y4 |
| 0 |
| Stripping, Coating, and Buffing |
| 4Y |
| 2Y |
| Y4 |
| 0 |
| Carpet and Rug Deep Cleaning |
| 2Y |
| Y |
| Y/2 |
| 0 |
Restroom Services
| Restroom Cleaning |
| S |
| S |
| S |
| D |
| Restroom Servicing |
| S |
| S |
| S |
| D |
Group Shower/Locker Room Cleaning
| Restrooms – clean and disinfect |
| D |
| D |
| D |
| D |
| Restrooms – restock consumables and empty waste |
| D |
| D |
| D |
| D |
| Wet mop and disinfect floors |
| D |
| D |
| D |
| D |
| Spot clean locker surfaces, doors, and hardware |
| D |
| D |
| D |
| D |
| Showers – clean and disinfect horizontal and vertical surfaces |
| D |
| D |
| D |
| D |
| Showers – scrub/deep clean and disinfect vertical surfaces |
| M |
| M |
| M |
| M |
| Machine clean/scrub and disinfect floors |
| 2M |
| 2M |
| 2M |
| 2M |
Building Perimeter Services
| Emptying Perimeter Waste Containers |
| W |
| W |
| 2M |
| 2M |
LEGEND
| S |
| Once per Shift |
| 6Y |
| Six times per year |
| D |
| Daily |
| 4Y |
| Four times per year |
| 3W |
| Three times per week |
| 3Y |
| Three times per year |
| 2W |
| Two times per week |
| 2Y |
| Two times per year |
| W |
| One time per week |
| Y |
| One time per year |
| 2M |
| Two times per month |
| Y/2 |
| One time every two years |
| M |
| One time per month |
| 0 |
| Not Provided |
Note 1: Desk-side waste collection is not provided in administrative and operational spaces. Centralized waste containers shall be provided for employee use.
Note 2: Desk-side recycling collection is not provided in administrative and operational spaces. Centralized recycling containers shall be provided for employee use. Recycling containers emptied as necessary to prevent overflow.
Note 3: Lunch/break room area services are limited to stocking paper towels and soap dispensers, where present. (Floor care provided at the same frequency as the rest of the facility)
Note 4: COL 3 intent is to have floor care events scheduled and performed every two months; therefore, spray cleaning and buffing should not be performed concurrently with quarterly mopping. Annual stripping, coating, and buffing should be performed roughly six months after spray cleaning and buffing and will replace one spray cleaning event for flooring surfaces where stripping and waxing is appropriate.
ATTACHMENT J-1503010-04
Service Classes
Work Item Frequency by Service Class
Space Cleaning
| Emptying Waste Containers |
| D |
| 2W |
| W |
| W |
| Emptying Recycling Containers |
| D |
| 2W |
| W |
| W |
| Low Area Cleaning |
| 2M |
| M |
| 4Y |
| Y |
| High Area Cleaning |
| 2Y |
| 2Y |
| Y |
| Y |
| Interior Window Cleaning |
| 4Y |
| 2Y |
| Y |
| Y |
| Exterior Window Cleaning |
| 4Y |
| 2Y |
| Y |
| Y |
| Window Blinds Cleaning |
| 4Y |
| 2Y |
| Y |
| Y |
| Entrance Cleaning |
| 2W |
| W |
| M |
| Y |
| Interior Glass Surfaces Cleaning |
| 2M |
| M |
| 4Y |
| Y |
| Drinking Fountains Cleaning |
| D |
| D |
| D |
| 3W |
Lunch/Break Room Cleaning
| Cleaning and Servicing |
| D |
| D |
| W4 |
| W4 |
| Emptying Food Waste Containers |
| D |
| D |
| D |
| D |
Floor Care
| Sweeping and Dust Mopping |
| 2W |
| W |
| 2M |
| M |
| Vacuuming Carpets and Rugs |
| 2W |
| W |
| 2M |
| M |
| Cleaning Walk-off Mats |
| D |
| D |
| 2W |
| W |
| Spray Cleaning and Buffing |
| M |
| 6Y |
| 4Y |
| 2Y |
| Stripping, Coating, and Buffing |
| 4Y |
| 2Y |
| 2Y |
| Y |
| Carpet and Rug Deep Cleaning |
| 2Y |
| Y |
| Y/2 |
| Y |
Restroom Services
| Restroom Cleaning |
| S |
| S |
| S |
| D |
| Restroom Servicing |
| S |
| S |
| S |
| D |
Group Shower/Locker Room Cleaning
| Restrooms – clean and disinfect |
| D |
| D |
| D |
| D |
| Restrooms – restock consumables and empty waste |
| D |
| D |
| D |
| D |
| Wet mop and disinfect floors |
| D |
| D |
| D |
| D |
| Spot clean locker surfaces, doors, and hardware |
| D |
| D |
| D |
| D |
| Showers – clean and disinfect horizontal and vertical surfaces |
| D |
| D |
| D |
| D |
| Showers – scrub/deep clean and disinfect vertical surfaces |
| M |
| M |
| M |
| M |
| Machine clean/scrub and disinfect floors |
| 2M |
| 2M |
| 2M |
| 2M |
Building Perimeter Services
| Emptying Perimeter Waste Containers |
| 2W |
| W |
| 2M |
| 2M |
LEGEND
| S |
| Once per Shift |
| 6Y |
| Six times per year |
| D |
| Daily |
| 4Y |
| Four times per year |
| 3W |
| Three times per week |
| 3Y |
| Three times per year |
| 2W |
| Two times per week |
| 2Y |
| Two times per year |
| W |
| One time per week |
| Y |
| One time per year |
| 2M |
| Two times per month |
| M/18 |
| One time every 18 months |
| M |
| One time per month |
| Y/2 |
| One time every two years |
ATTACHMENT J-1503010-05
Mandated Service Classes for Hospitals and Clinics
Certain tasks have sub-functions broken out beneath them. Frequencies of these sub-functions are mandate driven and must be completed as specified. Restroom floors shall be cleaned at the frequencies for floors in patient care areas regardless of location.
Areas
| Work Item |
| High Traffic Areas - Patient waiting areas and Pharmacies |
| Food Handling Areas - Break rooms, kitchens, coffee messes, lunch rooms, food courts, bars, cafeterias |
| Patient Care Areas - treatment rooms, in-patient rooms, and physical therapy areas |
Space Cleaning
| Emptying Waste Containers |
| D |
| D |
| 2D |
| Emptying Recycling Containers |
| D |
| D |
| 2D |
| Low Area Cleaning |
| 2W |
| D |
| 2W |
| Wiping Down Furniture |
| 2W |
| D |
| 2W |
| Vacuuming Upholstery |
| 2M |
| W |
| 2M |
| Cleaning Walls, Doors and Partitions |
| M |
| W |
| W |
| Dust Metal Fixtures |
| M |
| W |
| W |
| Lunch/Break Room Cleaning |
| D |
| D |
| D |
| High Area Cleaning |
| 2Y |
| 2Y |
| 2M |
| Interior Window Cleaning |
| 4Y |
| 4Y |
| 4Y |
| Exterior Window Cleaning |
| Y |
| Y |
| Y |
| Window Blinds Cleaning |
| 2Y |
| 2Y |
| 4Y |
| Entrance Cleaning |
| 2W |
| 2W |
| 2W |
| Interior Glass Surfaces Cleaning |
| W |
| W |
| W |
| Drinking Fountains Cleaning |
| S |
| S |
| S |
Floor Care
| Sweeping and Dust Mopping |
| 3W |
| D |
| D |
| Vacuuming Carpets and Rugs |
| 3W |
| D |
| D |
| Cleaning Walk-off Mats |
| D |
| D |
| D |
| Spray Cleaning and Buffing |
| M |
| M |
| M |
| Stripping, Coating, and Buffing |
| 2Y |
| 2Y |
| 2Y |
| Carpet and Rug Deep Cleaning |
| 2Y |
| 4Y |
| 4Y |
Restroom Services
| Restroom Cleaning |
| 2D |
| 2D |
| D |
| Sanitizing Fixtures |
| 2D |
| 2D |
| D |
Group Shower/Locker Rooms
| Wet mop/disinfect floors |
| D |
| D |
| D |
| Machine clean/scrub and disinfect floors |
| 2M |
| 2M |
| 2M |
| Restrooms – cleaned and disinfected |
| D |
| D |
| D |
| Restrooms – consumables restocked and wasted emptied |
| D |
| D |
| D |
| Showers – clean and disinfect horizontal surfaces |
| D |
| D |
| D |
| Showers – clean and disinfect vertical surfaces |
| M |
| M |
| M |
| Spot clean locker surfaces, doors, and hardware |
| D |
| D |
| D |
Building Perimeter Services
| Emptying Perimeter Waste Containers |
| 2W |
| D |
| N/A |
Legend
| S |
| Once per Shift |
| 6Y |
| Six times per year |
| D |
| Daily |
| 4Y |
| Four times per year |
| 3W |
| Three times per week |
| 3Y |
| Three times per year |
| 2W |
| Two times per week |
| 2Y |
| Two times per year |
| W |
| One time per week |
| Y |
| One time per year |
| 2M |
| Two times per month |
| M/18 |
| One time every 18 months |
| M |
| One time per month |
| Y/2 |
| One time every two years |
ATTACHMENT J-1503010-06
Custodial Inventory
Custodial Inventory is provided as a separate attachment file named J-1503010-06 Custodial Inventory.xlsx.
