(U) ISO 9001_QA.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- ISO 9001 Audit
- Solicitation number
- HM157525R0010
About this file
This file is a Questions and Answers (Q&A) document for a National Geospatial-Intelligence Agency (NGA) solicitation for ISO 9001 certification auditing services. The solicitation (HM157525R0010) seeks an independent Certification Body to audit the NGA Aeronautical Safety of Navigation Office and verify its conformance to ISO 9001:2015 standards. Key details include a question deadline of April 16, 2025 at 5:00 PM CT, with clarifications made through multiple amendments addressing technical proposal page limits, pricing structure, and CLIN descriptions.
The Q&A document reveals specific requirements for the Certification Body, including mandatory accreditation by an International Accreditation Forum (IAF) member, auditor certifications from Exemplar Global or International Registry of Certificated Auditors, and submission of accreditation certificates. The contractor's outsourced processes include software development, product finishing, content distribution, printing, and infrastructure-related services. The agency confirmed zero major nonconformances in previous audits and has maintained continuous ISO 9001 certification without lapses.
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Other files
| File | Type | Posted |
|---|---|---|
| HM157525R0010_Amd_0004.pdf | ||
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| HM157525R0010_Amd_0003.pdf | ||
| HM157525R0010_Amd_0002.pdf | ||
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| HM157525R0010_Amd_0001.pdf | ||
| (U) ISO_IAF_Transfer_Instructions_14062023_6Mar2025.pdf | ||
| (U) ISO_Attach1_SOW_6Mar2025.docx | DOCX document | |
| 20250314_NGA ISO 9001 certificate.pdf | ||
| HM157525R0010.pdf |
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Q&A
| ID | Question | Response |
| 1 | What processes do you outsource, if any, to a third party? | Software Development, Product Finishing, Finishing/Dissemination, Vertical Obstructions, Airfield Infrastructure, EIPL, Content Distribution, Printing, Replication |
| 2 | What legal obligations and other US government regulations specifically apply to ISO 9001 beyond the requirements stated in ISO 9001? | Must abide to government security policies as listed in the SoW |
| 3 | How many MAJOR nonconformances have been cited by the previous Certification Body (CB) in the past three years? | Zero |
| 4 | The term “Registrar” is no longer used in our industry. ISO 17021 governs certification activities. This standard refers to organizations certifying organizations to management system standards as “Certification Bodies (CB)”. Since there are CB’s with the name “Registrar” in their company name, it is prejudicial and limits fair and open competition to utilize this outdated term. | Registrar is synonymous to CB within the scope of this SOW. |
| 5 | State whether the organization has in its possession the previous 3 years of audit reports (yes or no). | Yes |
| 6 | State whether the organization has in its possession the previous 3 years of corrective actions issued by the CB (yes or no). | Not applicable - we did not have any corrective actions |
| 7 | State whether the organization has all previously issued ISO 9001 certificates in its possession (yes or no). | Yes |
| 8 | State whether the organization has ever had a lapse in certification (yes or no). If yes, state how many times and during what year(s). | No |
| 9 | ISO 17021 requires a surveillance audit occur once per calendar year and not annually. The PWS refers to surveillance audits as being conducted annually. This should be changed. Provided that a surveillance audit occurs in calendar year 2025 (and not by August 2025), there is no issue with the audit timing. | To mitigate any risk of the organization's lapse in certification, it is required as part of this SoW that the audits occurs before the expiration of the certificate. |
| 10 | There are no requirements for the Offeror or its auditors. To ensure that [ ] receives services from an accredited Certification Body, the PWS should state, “The Offeror shall be a Certification Body accredited to ISO 17021 by a member of the International Accreditation Forum (IAF) with a scope of membership that includes ISO 9001. The Offeror’s auditors shall be certified as Lead Auditors by either Exemplar Global or the International Registry of Certificated Auditors. Copies of the Certificate of Accreditation and each auditor’s certification must be provided with the Technical Proposal.” Without these requirements, [ ] could award a contract to an unaccredited company. | It is required that the CB shall be a accreditated by an Accreditation Board as a member of the IAF that adheres to the mandatory requirements demonstrating a current participation and conforming status whose scope includes the current version of the ISO 9001 standard. Adherence to the IAF requirements shall be demonstrated through the approved Certificate of Accreditation. |
| 11 | Section B of solicitation doesn’t match the statement of work (attached). We are supposed to enter the pricing in Section B. | Updated all the CLIN descriptions. See Amendment 0001. |
| 12 | Is there a due date for questions? | Yes, the deadline for questions is April 16, 2025 by 05:00 CT. See Amendment 0001. |
| 13 | There are 3 items for Option Year 3. What is Item 3003 for? | This appears to be an oversight; Please see Amendment 0002 to remove CLIN 3003. |
| 14 | The instructions to Offerors limits the Technical Proposal to 3 pages. It is not possible to provide an adequate response and include required information within three pages (e.g., our Certificate of Accreditation is more than 3 pages). Separately, the Price Proposal has no page limit. We are requesting that the Technical Proposal have no page limit and that the Price Proposal be limited to the pages provided by the Agency to use to populate the CLIN structure. | Amened RFP has changed the maximum page limt to 6 pages. See Amendment 0003. |
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