(U) ISO 9001_QA.xlsx
XLSX spreadsheet 14 KB Posted
- Attached to
- ISO 9001 Audit
- Solicitation number
- HM157525R0010
About this file
This file is a Q&A document for an ISO 9001 Audit solicitation issued by the National Geospatial-Intelligence Agency (NGA). The solicitation (HM157525R0010) seeks an independent Certification Body to audit the NGA Aeronautical Safety of Navigation Office and certify its conformance to ISO 9001:2015 standards. Key details include a question deadline of April 16, 2025 at 5:00 PM CT, and specific requirements for the Certification Body, including accreditation by an International Accreditation Forum (IAF) member with ISO 9001 scope.
The Q&A document reveals the contractor will handle multiple outsourced processes including software development, product finishing, content distribution, printing, and replication. The organization confirms zero major nonconformances in previous audits, no certification lapses, and possession of all previous audit reports and certificates. The solicitation requires the Certification Body's auditors to be certified as Lead Auditors by Exemplar Global or the International Registry of Certificated Auditors, with documentation to be provided in the technical proposal.
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Other files
| File | Type | Posted |
|---|---|---|
| HM157525R0010_Amd_0004.pdf | ||
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| HM157525R0010_Amd_0003.pdf | ||
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| HM157525R0010_Amd_0002.pdf | ||
| (U) ISO 9001_QA.xlsx | XLSX spreadsheet | |
| HM157525R0010_Amd_0001.pdf | ||
| (U) ISO_IAF_Transfer_Instructions_14062023_6Mar2025.pdf | ||
| (U) ISO_Attach1_SOW_6Mar2025.docx | DOCX document | |
| 20250314_NGA ISO 9001 certificate.pdf | ||
| HM157525R0010.pdf |
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Q&A
| ID | Question | Response |
| 1 | What processes do you outsource, if any, to a third party? | Software Development, Product Finishing, Finishing/Dissemination, Vertical Obstructions, Airfield Infrastructure, EIPL, Content Distribution, Printing, Replication |
| 2 | What legal obligations and other US government regulations specifically apply to ISO 9001 beyond the requirements stated in ISO 9001? | Must abide to government security policies as listed in the SoW |
| 3 | How many MAJOR nonconformances have been cited by the previous Certification Body (CB) in the past three years? | Zero |
| 4 | The term “Registrar” is no longer used in our industry. ISO 17021 governs certification activities. This standard refers to organizations certifying organizations to management system standards as “Certification Bodies (CB)”. Since there are CB’s with the name “Registrar” in their company name, it is prejudicial and limits fair and open competition to utilize this outdated term. | Registrar is synonymous to CB within the scope of this SOW. |
| 5 | State whether the organization has in its possession the previous 3 years of audit reports (yes or no). | Yes |
| 6 | State whether the organization has in its possession the previous 3 years of corrective actions issued by the CB (yes or no). | Not applicable - we did not have any corrective actions |
| 7 | State whether the organization has all previously issued ISO 9001 certificates in its possession (yes or no). | Yes |
| 8 | State whether the organization has ever had a lapse in certification (yes or no). If yes, state how many times and during what year(s). | No |
| 9 | ISO 17021 requires a surveillance audit occur once per calendar year and not annually. The PWS refers to surveillance audits as being conducted annually. This should be changed. Provided that a surveillance audit occurs in calendar year 2025 (and not by August 2025), there is no issue with the audit timing. | To mitigate any risk of the organization's lapse in certification, it is required as part of this SoW that the audits occurs before the expiration of the certificate. |
| 10 | There are no requirements for the Offeror or its auditors. To ensure that [ ] receives services from an accredited Certification Body, the PWS should state, “The Offeror shall be a Certification Body accredited to ISO 17021 by a member of the International Accreditation Forum (IAF) with a scope of membership that includes ISO 9001. The Offeror’s auditors shall be certified as Lead Auditors by either Exemplar Global or the International Registry of Certificated Auditors. Copies of the Certificate of Accreditation and each auditor’s certification must be provided with the Technical Proposal.” Without these requirements, [ ] could award a contract to an unaccredited company. | It is required that the CB shall be a accreditated by an Accreditation Board as a member of the IAF that adheres to the mandatory requirements demonstrating a current participation and conforming status whose scope includes the current version of the ISO 9001 standard. Adherence to the IAF requirements shall be demonstrated through the approved Certificate of Accreditation. |
| 11 | Section B of solicitation doesn’t match the statement of work (attached). We are supposed to enter the pricing in Section B. | Updated all the CLIN descriptions. See Amendment 0001. |
| 12 | Is there a due date for questions? | Yes, the deadline for questions is April 16, 2025 by 05:00 CT. See Amendment 0001. |
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